Schedule Service
Our Service
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $119 on most items. This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. Tax is also added.
TIME
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.
DAY OF YOUR APPOINTMENT
Even though we provide a timeframe for your appointment, we also allow you to track your technician's progress allowing you to better plan out the rest of your day! The technician will call when they are on their way to your home.
YOUR APPLIANCE’S AGE
If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.
Thank you, Jeremy, for your positive review! We're proud to have Mike on our team and we're glad he was able to provide knowledgeable service for your refrigerator. We understand your concerns regarding the out of stock part and we'll do our best to help you find it. Please don't hesitate to reach out if you need any further assistance.
Thank you for taking the time to leave a review, Roy. We're glad to hear that Mike was able to diagnose and repair your refrigerator. If you ever need anything else, please don't hesitate to give us a call.
Our Warranty
At A to Z Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
1 Year Warranty on any completed repair
90 Day Warranty on a Service Call only
When you deal with A to Z, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.
Part warranty provided by manufacturer.
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
