Schedule Appliance Repair Service

Name *

First

Last

Email *

Phone *

What form of communication should we respond with? *

By Phone
By Email

Address We're Servicing *

Address Line 1

City

State

Zip Code

Type of Appliance *

Brand of your Appliance *

Model Number

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.

Appointment Request Date

We will touch base with you to confirm your official scheduled date

Pictures

Click or drag a file to this area to upload.

Send us a picture of the issue | Send us a picture of the model/serial tag. (This isn't required, but sometimes can help)

Your Message *

Share with us as much as you can about what is going on. The more info you provide, the more likely we can fix it on the first trip.

Legal Stuff *

I Agree to Terms

I'm confirming this product is not covered by any type of warranty. I'm agreeing to pay the Service Call and the diagnosis fee is $109 + tax upon arrival. Parts and labor are extra if needed. We will Quote you for the entire repair once the problem has been diagnosed by our expert technicians. I agree to have payment for services ready upon arrival. I agree to have the product accessible. I agree to have my driveway accessible during inclement weather. **NOTE** If product under any type of warranty, do not use this scheduler. Please contact the manufacturer or extended warranty company directly to schedule for service.

COVID-19 (CoronaVirus) *

By scheduling this service call I'm certifying that no person(s) at this service address have been exposed to, diagnosed with, or have had similar symptoms to COVID-19. I agree to cancel this appoint immediately if any person(s) at this service address are exposed to, diagnosed with, or have similar symptoms to COVID-19.

Our Service

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $109 on most items. This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. Tax is also added.

What We Service

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day! The technician will call when they are on their way to your home.

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Technician Tracking

Our Warranty

At A to Z Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on any completed repair

90 Day Warranty on a Service Call only

When you deal with A to Z, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

Part warranty provided by manufacturer.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.