Local Reviews
for Dayton and Cincinnati
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EXCELLENT SERVICE
William -
Thank You
Andrew - Xenia, OH
John
John - Madeira, OH
It took three trips to complete the repair; should have taken 2. The diagnostic told the repairman to install 3 new parts but he was told to only do 2. We had to wait another week for the 3rd part to be install. If the initial repairman would of looked at the third part, he would have discovered it was in 3+ pieces and definitely needed to be replaced. Pretty disappointed with A-Z’s performance for the last 7 months. The most recent repairman wanted it done right.we are stuck with A-Z due to service agreement with Whirlpool.
Great service from Jeremy!
Dana - Fairborn, OH
Response from A to Z Appliance Service:
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Great job
Leeanne - Hamersville, OH
He arrived on time and was quick and efficient.
Response from A to Z Appliance Service:
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Oven Repair
Roland - Loveland, OH
Terry always does a great job. On time, problem solved.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Very professional
Karen - Dayton, OH
Very impressed with timely arrival, friendly and professional
Response from A to Z Appliance Service:
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Joel was Great
David - Morrow, OH
My wife said Joel was very professional and communicated well on the issues and how he was going to correct the appliance problem so she understood it clearly. She stated wish all service technicians did their job like Joel did. Thanks David
Response from A to Z Appliance Service:
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Awsome service
Doug - New Carlisle, OH
Good Man
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Great Service for Appliances
Lisa & John Brady - Loveland, OH
Joel went the extra mile to explain in detail what was going on with my fridge. Also called Whirlpool to make sure moving forward my fridge would last 8-10 years or more. Everything seems to be working fine. Joel is very thorough, professional, and makes sure he keeps the working area clean. Very patient to answer all of my questions. Thank you Joel!
Response from A to Z Appliance Service:
Thank you for giving us your feedback! Joel is a vital part of our team who strives to complete each job efficiently and thoroughly
Happy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
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Super friendly and helpful!
Taylor - Amelia, OH
Charles was a nice guy and showed up at a reasonable price.
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Excellent service!!
DC - Lebanon, OH
Arrived on time, diagnosed issue quickly, was very knowledgeable about the appliances
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Great
Rick - Hamilton, OH
Very good! Thank you
Response from A to Z Appliance Service:
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Vm
Victor - Springboro, OH
Called Thursday and couldn’t get in till Monday. Otherwise all great.
Response from A to Z Appliance Service:
Thank you for writing a review! Your concerns are important to us and will be reviewed by management.
Great service
Ken - Liberty Township, OH
Prompt service. Serviceman was on time - had to leave for a part but returned quickly. Serviceman was very polite and personable. I would certainly recommend Terry.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
great service
Deborah - Amelia, OH
Response from A to Z Appliance Service:
Thank you for reviewing our service
great service, very knowledf
Kenneth - New Carlisle, OH
Response from A to Z Appliance Service:
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I received, fast, competent work establishing what the problem was and repairinga dryer that was about 7 months old.
Dianna - Dayton, OH
I was happy with the service, the work was under the Manufacture Warranty (1 yr), so I cannot comment on price, but I was happy with the service.
Response from A to Z Appliance Service:
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Will use again!
Doug - Springfield, OH
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Great
Kathy - Springboro, OH
He did great. Nice young man with great manners.
Response from A to Z Appliance Service:
Thank you for writing a review! We are glad to hear your experience met your expectations
Clyde
Clyde - Dayton, OH
On time. Very friendly technician. Took care of business.
Response from A to Z Appliance Service:
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Owner
Steve - Dayton, OH
He was polite quick and very efficient super nice man
Response from A to Z Appliance Service:
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Great service
Pamela - Franklin, OH
Response from A to Z Appliance Service:
Thank you!
harold
Harold - Mason, OH
Response from A to Z Appliance Service:
Thank you!
punctual arrival
Aishah - Xenia, OH
The repair person was efficient and arrived within his time frame. He got the washing machine up and running again.
Response from A to Z Appliance Service:
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Service Call
Leonard - Springboro, OH
He knew what the problem was and had a replacement part on hand. It was a warranty repair
Response from A to Z Appliance Service:
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Great service!
Amanda - Middletown, OH
Mark did a great job coming out, figuring out the problem, then fixing the problem. Would recommend him coming out the next time we have an issue 🙂
Response from A to Z Appliance Service:
Thank you for writing a review! Mark is a vital part of our team.
Very satisfied
Kathy - Dayton, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Jack
Jack - Liberty Township, OH
Response from A to Z Appliance Service:
Thanks!
Oops, not fixed.
Kendra -
Joel the technician was very nice. He took care of working on our microwave that’s lightbulb had broken off in it when we went to replace it. This was a call on an extended warranty. Joel successfully removed the bulb and told us which one to purchase. We purchased it and installed it a few days later. The light would not turn off when we pushed the power button on the front of the microwave. We could smell and feel that it was over heating so we had to unplug the microwave and wait for the bulb to cool down to replace. We had to reschedule for a technician to come back out which of course causes us to need to rearrange another work day. This could have been prevented if the technician would have tested the light before he left. He didn’t have a bulb- that’s not covered under the warranty. I understand. The technician should have bulbs on hand to test after repair.
Response from A to Z Appliance Service:
Thank you for giving us your feedback. I will make your concerns known to our management in order to improve future experiences. We do apologize for any inconvenience that was caused.
Randall
Randall - Mount Orab, OH
Fast and great service
Response from A to Z Appliance Service:
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on time, good service
Maurice - Troy, OH
Whirlpool warranty work
Response from A to Z Appliance Service:
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Great Service
Julie - Xenia, OH
Daniel Lacey is an excellent technician who was very persistent in finally fixing my dishwasher. He is super polite and seems to know a great deal about problems and repairs. He answered all my questions and explained everything carefully.
Response from A to Z Appliance Service:
Thank you for writing a review! Daniel is a vital part of our team.
Very professional and courteous staff
Gloria - Cincinnati, OH
Timely service
Response from A to Z Appliance Service:
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Excellent Service
Dave - Dayton, OH
Response from A to Z Appliance Service:
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John did all he could do. No changes. So just hoping it was a one time problem.
Kay - Rockford, OH
John tried to find any problem, without success. This is scary, but otherwise I have liked my maytag.
Great and Fast Service.
David - Mason, OH
He knew immediately what the problem was and resolved it and was gone in 15 min.
Response from A to Z Appliance Service:
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A-Z
Tim - Union Township, OH
Joey was great!
Response from A to Z Appliance Service:
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Great service
Joy - Springboro, OH
Daniel was very kind, efficient, got in got the dryer fixed in record time with 1 year warranty. Thank you A to Z.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! Daniel is a vital part of our team who strives to complete each job thoroughly and efficiently.