Local Reviews
for Dayton and Cincinnati
Powered by Fluid LOCALan experts job well done
Robert - Tipp City, OH
what can i say...it was broke and he fixed it .. i think he can talk to appliances
Response from A to Z Appliance Service:
Thank you for the review. We feel that way about John as well
Antonio
Adrienne - Maineville, OH
Response from A to Z Appliance Service:
thank you
still not working
Jay - Troy, OH
Repairman gave some suggestions to try for washer. It still does not work correctly. So far two visits by repairmen, and it is not fixed.
Response from A to Z Appliance Service:
Thank you for the review. Hopefully something shows up on this next visit that will tell us what part on the unit is not working properly. It is frustrating when the unit does not act up for the tech while in the home.
Excellent
Connie - Dayton, OH
The repairman was courteous friendly and obviously an expert in his field
Response from A to Z Appliance Service:
Thank you for the review. We really appreciate it
Great service. Very knowledgeable technician.
Andrea - Springboro, OH
Response from A to Z Appliance Service:
Thank you for the review
Great Experience
Andrea - Tipp City, OH
I feel like John is my personal service guy. He's been to my house 3 different times, and he always does great work.
Response from A to Z Appliance Service:
Thank you very much for the review.
Prompt and Professional
Jim - Dayton, OH
Response from A to Z Appliance Service:
Thank you very much. We appreciate the review
very quick, good service
Michael - Kettering, OH
needed to inform contact person before leaving that service was done.
Response from A to Z Appliance Service:
Thank you for the review
Don't listen..ignores the customers question's
Mark - Dayton, OH
Repect to people's Children and customer.
Response from A to Z Appliance Service:
I would like to apologize that you had this experience with one of our techs. Neil normally gets good reviews, but we will use this as a reminder that we always need to be listening and answering the customers questions. Thank you
A surprising experience
HUBE - Loveland, OH
Our technician was knowledgeable and resourceful in identifying an issue that had taken others months to address with no solution. Problem fixed !!
Response from A to Z Appliance Service:
Thank you for the review
knowledgable service person, friendly
Joe - Liberty Township, OH
I would use this service again.
Response from A to Z Appliance Service:
Thank you
Barbara
NIEMI - West Chester Township, OH
Great service, very nice serviceman.
Response from A to Z Appliance Service:
Thank you for the review
Gina
DUTRO - Cincinnati, OH
Great service — very professional
Response from A to Z Appliance Service:
Thank you for the review
Great service, reasonable price
Mary Beth - Jamestown, OH
Will definitely use this company again! Repaired washer in a Flash! Knowledgeable, professional, had needed parts, on time!
Response from A to Z Appliance Service:
Thank you very much for the review
Dana
GRUBER - Milford, OH
Very helpful & informative
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Barb
Barb - Dayton, OH
A little confused om the time
Response from A to Z Appliance Service:
Thank you for the review. Sorry for any confusion regarding your appointment time frame
Nice repairman
Ronnie - Dayton, OH
Neil was very pleasant and knowledgeable.
Response from A to Z Appliance Service:
Thank you for the review
Scott
Scott - Liberty Township, OH
Very expensive repair for a stove less than two years of use. The tech was very good but it took two trips since the first repair part was defective.
Response from A to Z Appliance Service:
Thank you for the review. Sorry for the first part being defective requiring the second trip. We like to get every job complete on the first trip.
Refrigerator repair
Gary - Cincinnati, OH
Service Tech was knowledgeable, courteous and helpful in explaining what the problem was.
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave a review.
Thanks, Charles, for your persistence
TOMB - Cincinnati, OH
Charles tried to do a simple fix of my ice maker. When that didn't work, he arranged for replacement parts and installed them as soon as they came in. Since the machine was under manufacturer's warranty, I wasn't charged anything. Great service!
Response from A to Z Appliance Service:
Thank you for the review
Conscientious Tech
SLOWIK - Loveland, OH
Response from A to Z Appliance Service:
Thank you for the review
Great service!
Melanie - Tipp City, OH
Great service and made sure we were happy. Great help with our icemaker thanks so much!!
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it
Great service
Erika - Englewood, OH
Everything was done great and in a timely manner
Response from A to Z Appliance Service:
Thank you for the review
Great Service
BEISMANN - Liberty Township, OH
Response from A to Z Appliance Service:
Thank you
Unsatisfied
MCCOY - Cincinnati, OH
Service on my dryer started on March 20, 2018 A-to -Z didn't complete the service repair until April 10,2018 Very disappointed with the service!
Response from A to Z Appliance Service:
Thank you for the review. The parts coming in wrong or damaged frustrated us as well. Thankfully most of the time parts come in correct and undamaged, which allows us to complete the job quickly.
Quick and efficient service
FELDMAN - Cincinnati, OH
The service man came early, assessed the problem quickly and was able to fix the problem without new parts, saving me that cost.
washer repair
Jay - Troy, OH
fixed the issue and gave me some great insight on future troubleshooting
Good service
MESSMAN - New Richmond, OH
Response from A to Z Appliance Service:
Thank you
Great & Fast Service!
James - Miamisburg, OH
Joel did a wonderful job in fixing our washer.
Response from A to Z Appliance Service:
Thank you for taking the time to leave a review.
Good Customer service
Jay - Troy, OH
Repair man was very helpful. Gave many other strategies and trouble shooting tips for future issues. I will benefit from his knowledge.
Response from A to Z Appliance Service:
Great and thank you for the review.
fixed our Whirl Pool clothes washer.
James - Miamisburg, OH
Joel came when we expected - very nice person and fixed the issue very quickly. We are more than satisfied with the service we received - we are very happy.
Response from A to Z Appliance Service:
Thank you very much
Knew what was wrong right away.
Ron - Dayton, OH
Very good
Response from A to Z Appliance Service:
Thank you
Great Service!
MOSES - Cincinnati, OH
Arthur was very knowledgeable about our appliance and very helpful with our questions. He worked quickly and was very conscientious about time. Was always within the time he was scheduled to be at our home.
Response from A to Z Appliance Service:
Thank you for the review. We really appreciate it.
Ms
Sue - Enon, OH
Very professional and efficient.
Response from A to Z Appliance Service:
Thank you for the review
Quick to fix
SUEDKAMP - Cincinnati, OH
Came as promised
Response from A to Z Appliance Service:
Thank you for the review
Dick
Richard - Dayton, OH
Response from A to Z Appliance Service:
Thank you for the review
Great service
MENGOS - Troy, OH
John is very helpful, always explains his work so you can understand what he is doing
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Covered part
KNAPKE - Cincinnati, OH
A to Z was able to cover an expensive part to fix my washer. I was very grateful for this. It saved me hundreds of dollars.
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it and glad we were able to save you money.
Donna
TIEMEYER - Liberty Township, OH
Great service
Response from A to Z Appliance Service:
Thank you very much for the review
great service
Joyce - Lebanon, OH
can not rate pricing due to Whirlpool covered cost since this was a repeat issue with the drain being iced over
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it
Joel telephoned us when he was ten minutes away which we appreciated. He offered to put on "booties" since it was a rainy day but we said it wasn't necessary. We had recently purchased a new Maytag washer and I had requested a service call to explain some of the washer's functions and Joel did that in an easy to understand way! He more than fulfilled our expectation!
Our tech Aurthur was very helpful and patient. He went beyond what he had to do and helped us solve our issue even though there was no guarantee he would be compensated. Great customer service from him.
I was totally impressed with their customer service. Can't find much of that today, but A to Z Appliance makes it all about the customer. The office staff were friendly and helpful, and Daniel, the technician, was very competent and professional. I recommend them highly!
The repairman was very prompt & efficient. He even cleaned up the dust inside the dryer panel with the vacuum sweeper. My 13 year old Whirlpool dryer runs quietly again.
Joel was a fabulous technician! He worked very hard on our correcting our Maytag washer! Everything that he did, was perfectly done! We thank him for all his hard work! He was amazing worker and very detailed as he worked on our washing machine! A to Z is very fortunate to have him in your company!
Troubleshooted problem with refrigerator water/ice dispenser and ordered correct parts. Replaced them today with function restored totally. Very happy with the explanations and quick service.
On time, knowledgeable, professional! Quickly repaired washer, had needed parts, reasonably priced!
Had me up and running in no time!
Will definitely use this company again!
John was our repair man, and he did an excellent job. My only complaint is that John had some kind of obvious respiratory infection which I now have.
Anthony came out and fixed our Whirlpool washer today.
He brought the correct part I mentioned was defective and fixed it in one visit, not two weeks later!
He was very professional and courteous.
Good job.
Gary was very good and quick to find the problem. Was very polite and covered his shoes with booties before he came into my house.
The absolute best technician! Joel came to "fix" the new dishwasher which turned out to be in good working order. The problem was a child lock had become engaged which disabled the appliance. Naturally, I was mortified but Joel was so understanding and reassured me that "it could happen to anyone." He showed me the red light that both my son and I overlooked that indicated the child lock was activated. Then Joel demonstrated the keys to use to get the wash I want. What a professional to turn around an embarrassing situation into an entirely beneficial experience! In my opinion, he went above and beyond. No question I highly recommend A to Z. Excellent service!
Have had Neil Barnhoft out to fix both my Maytag Refrigerator and Maytag Microwave (brand new appliances in a complete kitchen remodel less than 6 months old). He is very professional, organized, clean, polite and efficient. I am very impressed with A to Z Appliance Service....it is a well run company with superior customer service.
Charles arrived on time, and went to work immediately, to repair my washing machine and dryer. He was finished in less than 20 minutes. He left my laundry room very neat. He was polite, explained what he did, and what I should do, if my dryer continued not to dry properly. Also, he explained that I might be putting too many clothes in the washing machine, which could have caused the spinning problem. I had an extended warranty on both appliances, so I didn't have to pay for anything. I would recommend A to Z Appliance Service!!!!
Daniel arrived promptly and fixed our washer in under 20 minutes. Very good job. Also liked that A to Z was willing to quote an estimate for the entire cost of the job -- and that it ended up being cheaper than expected by about half.
Daniel Lacey came to our home today to work on our Amana washing machine. He came to work on it about a year ago, same washer, different problem, but still under warranty.
Each time Daniel quickly diagnosed and then repaired our washing machine.
He is always polite, professional in appearance but most of all in the work he does. Also very efficient but still takes time to answer customer questions. I highly recommend him and A to Z Co. for your appliance repairs.
Fast courteous service and fixed the problem. Would call again.
Perfect handling of everything about the service call. Calm. Knowledgeable. Fixed problem.
Joel was excellent, diagnosed and corrected the problem with my dryer quickly and competently.
This company gets the Perseverance Award in my book! I had THEE most difficult of problems with our stand-alone ice-maker. But they kept at it until it was finally working. It took several weeks and because it's an ice maker, they couldn't always fully test it until it ran for a couple hours. Sean came out many, many times to my house and worked on it changing out every part he suspected might need replacing. They eventually offered to just pick up the machine and and worked on it at the shop. Ethan took it from there and did the final fixes to the machine and it's finally working again. The only reason I'm not giving 5 stars is because I often had to be the one calling the company after I was told they would call me. I felt forgotten about a few times. But in the end, they stuck with it until it was fixed. I would call them again if needed.