Local Reviews
for Dayton and Cincinnati

Rated 4.7 out of 5 stars based on 511 customer reviews


Map of Springfield, OH

Great service very friendly person




Very professional and courteous from start to finish, offered a few tips to keep our new washer running good.


Map of Fairborn, OH

Dishwasher repair




Highly recommend their extremely knowledgeable technicians that come to do the work. Major negative is dealing with their "customer service" representative that does not know the meaning of the word. Due to interactions with her, it makes it difficult to evaluate A to Z as highly as the work performed. I let the technician know of the complaint.


Map of Dayton, OH

Wall Oven Service - Great




Neil and Jack had to remove and put our wall oven back in the the cabinet because of an electronic control/ circuit board issue. Neil first came out to confirm the issue, get Lowes Ext Warranty OK for repairs of about $1000, and order the parts. The over works fine now and we cannot tell that they had to remove the oven from the cabinet.


Map of Dayton, OH

Great service





Map of Springfield, OH

turn around is slow




The service man Neil is very good. The scheduling is slow. I need a receipr for all of the parts for my records.


Map of Liberty Township, OH

Service




It was hard to get through to you, no one answered the phone when I called so I submitted an online request and you responded quickly.


Map of Dayton, OH

very fine service





Map of Troy, OH

Great Service




Technician was very knowledgeable and extremely polite.


Map of Hamilton, OH

Miller





Map of Fairfield, OH

oven




Very good work ,highly recomended


John was very helpful.





Good response time!




Technician was professional and knowledgeable. I would recommend to friends and neighbors.


Great service





efficient, prompt, knowledgeable, courteous




Anthony diagnosed, ordered parts, and repaired our Amana fridge to our satisfaction.


Ok




Terrible appliances so not sure if AZ can do anything about it


Keith





KitchenAid Double-Oven




A to Z technician was courteous and worked within the constraints imposed by Whirlpool/KitchenAid to ensure service technicians do not expose Whirlpool/KitchenAid for the marginal manufacturers they've become; they like to blame government regulations for their incompetency.


Maytag Dryer Repair




The tech called prior to arriving and performed the service as expected.


well prepared




The technician was well prepared with parts and was very knowledgeable. He fixed our stove top quickly. The price however was outrageous for the time spent. Given the fact that the stove is just 3 years old it is a direct refection on the lack of quality found in Whirlpool products these days. I have three Whirlpool appliances and two of them have required service in less than 3 years. Wow. I'm willing to pay for quality but never again for Whirlpool.


Friendly technician





Great Service - Great Diagnosis of Problem/Solution




Warranty issue on a basically new appliance - solution was acceptable up to this point...


Whirlpool Appliance





Response from A to Z Appliance Service:

Thank you


excellent service




I was completely satisfied with A to Z ; Neil Barnhoft was both professional and helpful.


Response from A to Z Appliance Service:

Thank you for this review. We will pass it on to Neil as well


Great




John was great and on time, love that make sure he does all my service calls!


Response from A to Z Appliance Service:

Thank you for this review. John does a good job for us. Appreciate you taking the time to give this review of his work.


Madeline




Very polite and professional. Will use this company if i need service in the future. Thank you.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate you taking the time to leave it.


Did an excellent job




He was on time and fixed the problem,


Response from A to Z Appliance Service:

Thank you very much for this review. We know and understand customers want this type of service.


Have always received great service.




A to Z made great efforts to send a tech before noon as requested. We had plans to leave for the weekend and very much appreciate the ability and willingness to accommodate.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We appreciate it.


Great technician




Neil was polite, professional and proficient!


Response from A to Z Appliance Service:

Thank you


Great service




Our technician was efficient and friendly. He protected our wood floors, made a quick diagnostic and repaired our oven in time for Thanksgiving.Thanksgivi


Response from A to Z Appliance Service:

Thank you. From protecting the home to getting the appliance back up and running quickly, Customer Satisfaction is important to us.


Sharon




Prompt professional service


Response from A to Z Appliance Service:

Thank you


Maytag repairs




A to Z was great to work with on the repairs but maytag's appliance is junk this is the 3rd service call in lesss the 9 months


Response from A to Z Appliance Service:

Thank you for this review. Sorry your Maytag is not performing up to your standards. Hopefully it will work better and longer now.


Wanda





Response from A to Z Appliance Service:

Thank you


Awesome service, polite, quick, efficient.





Response from A to Z Appliance Service:

Thank you for this review.


Successful repair




Successful repair but took 2 weeks to complete.


Response from A to Z Appliance Service:

Thank you for the review. Sorry it took so long to get the repair completed.


Great service very quick and professional




The tech immediately identified the problem and was able to fix immediately.


Best in class service! Hard to come by these days 🙂




Jeremy was very professional, had my interests as a consumer in mind, gave me great advise and I wold recommend him to anyone or for anything that would enhance his career.


Good customer service




Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Customer Service Review




Jake was polite and friendly and called ahead of time before his arrival.


Dryer Repair




Jeremy from A to Z appliance was very prompt and knowledgeable. He quickly repaired the problem with the dryer and also recommended we replace the breaker which ended up being part of the problem.


Great job!




Jake was knowledgeable, personable and efficient!