Local Reviews
for Dayton and Cincinnati

Rated 4.7 out of 5 stars based on 249 customer reviews


Map of Dayton, OH

Great service




Next day warranty service, came with suspected culprit (pump for dishwasher) and was out the door in 20 minutes. Very nice young man. Will use these guys again.


Response from A to Z Appliance Service:

Thank you very much for the review


Map of Vandalia, OH

Darryl





Response from A to Z Appliance Service:

Thank you


Map of Beckett Ridge, OH

everything repaired as i was told would be fixed





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Map of Middletown, OH

Everything was great zero issues




Everything was great on time very nice very knowledgeable no issues at all very nice young man


Response from A to Z Appliance Service:

Thank you for the review


Map of Cincinnati, OH

Bob




Service man was on time, friendly and did a great job.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Map of Dayton, OH

Repeat Service Call




Representative had excellent customer service skills


Response from A to Z Appliance Service:

Thank you for the review


Map of Troy, OH

Karyn





Response from A to Z Appliance Service:

Thank you


Map of Dayton, OH

Great Service!




I was very pleased with the service I received from A to Z . When I called for service, I was expecting to be scheduled a few days out. Jake was able to come to my home the very next day! While it was a little bit disappointing to have to order a part and wait for it to come in, the overall experience was great. Jake told me he would be back on such and such day, and he was true to his word. Jake was friendly, knowledgeable, quick about his work, and cleaned up after himself. My washer is back in service and working great.


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Cincinnati, OH

Excellent technician! Good service company!




Our refrigerator hadn't been working right because of faulty installation at the time of purchase. Arthur the A to Z tech diagnosed problem and we believe fixed it.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review


Map of Tipp City, OH

Great service. John was very personable and answered all my questions. Great job, John.




A to Z Appliance Service Sent their technician within several hours of my call...great!! John quickly Found out what needed to be done to fix my frig. and fixed it. Great experience with your co.


Response from A to Z Appliance Service:

Thank you


Great service




The serviceman came and knew what to do. In minutes he had may machine working. He gave me advice on what not to do when washing large clothing. In and out in no time nice person.


Response from A to Z Appliance Service:

Thank you for much for this review.


AWESOME Service




He explained everything very well! Very professional and polite!


Response from A to Z Appliance Service:

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On-Time, Courteous





Response from A to Z Appliance Service:

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PEGGY




Questions answered. Suggestion made.


Response from A to Z Appliance Service:

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Good service




Joel does a fine job repairing what has been a troublesome Whirlpool product.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Repair LG washer leak





Response from A to Z Appliance Service:

thank you for the review


Quick fix




Friendly and professional technician! Repair handled quickly and efficiently. Thank you A to Z!!!


Response from A to Z Appliance Service:

thank you for the review


Michele




Very prompt fast service.


Response from A to Z Appliance Service:

Thank you very much


Microwave oven





Response from A to Z Appliance Service:

Thank you


Martha




Very satisfied with service


Response from A to Z Appliance Service:

Thank you for the review


Great service!




Called and got an appointment for the next day! Was given a time frame AND an app to track my tech to get a better idea of when they'd be here. Quick, efficient and friendly!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate.


Excellent Service Call




Timely, polite and knowledgeable. Got us up and running for awhile. Explained long term options for repair.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate you taking the time to leave one.


Joel Lacey was fabulous! He went above and beyond in his




knowledge and helpfulness! He would be our pick for the best service at your A to Z company!


Response from A to Z Appliance Service:

Thank you very much for the review. We really appreciate hearing how our techs are doing for our customers.


Great service




Service tech was very knowledgeable and friendly. Great office staff as well.


Response from A to Z Appliance Service:

Thank you for the review.


Friendly service man




Very helpful with his suggestions.


Response from A to Z Appliance Service:

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Great Technian and Overall Responce




Very knowledgeable tech. Gave good advice on routine maintenance to prevent further leak.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Jean




Prompt, Professional, Pleasant, Very knowledgeable.


Response from A to Z Appliance Service:

Thank you very much for the review


Great Technician




Victor has a great customer service personality. He was prompt, courteous, friendly and knowledgeable. He took care not to make a mess or leave a mess. He represents the company well with his high standards.


Response from A to Z Appliance Service:

Thank you for the review.


No solution to problem!




Before current failure unit preformed satisfactorily. Rep says performance is normal for this model. Spewing of small cubes and ice chips was never normal operation, Holding glass higher is no help! We can't use the ice maker because of the need to clean up after every use! With new unit cubes seem to be smaller and slip out of the chute past any glass.


Response from A to Z Appliance Service:

Sorry our tech was not able to make any adjustments to the unit to make it work better for you. We do appreciate the review as it helps us to move forward as a company and we will bring this up with our manufacturer rep so they know customers are having these complaints about this model in case it is a common complaint. Thank you


Great service. Technician was professional and friendly.




Technician was on time and found problem in a timely manner. No hassle with warranty call.


Response from A to Z Appliance Service:

Thank you for the review


great service





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Thank you


Thorough evaluation and excellent service.




Prompt response to call for washing machine service by an experienced, knowledgeable technician. Didn't make a mess either.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it


Great service, quick, fixed within the warrantee period.





Response from A to Z Appliance Service:

Thank you very much for the review.


DJ




David was very helpful, professional and polite.


Response from A to Z Appliance Service:

Thank you for the review.


excellent quick service!




Working through Lowe's A to Z was very quick with an appointment time. The serviceman (Neil) arrived on time, very clean cut, white shirt, looked proffessional! He made the repairs in poor working conditions and used ingenuity and inititive to make the repairs, was very impressed


Response from A to Z Appliance Service:

Thank you very much for the review. Neil and us appreciate it.


Mel




Very professional service.


Response from A to Z Appliance Service:

Thank you very much for the review


Homeowner




Had to take the day off work to be there for the service person’


Response from A to Z Appliance Service:

Thank you for the review. Sorry you had to take the whole day off work. We have recently put items in place so that customers can have a better idea as to when our tech might arrive. Also, our techs do call ahead and some customers have requested a 30 minute call ahead that we try to accommodate to help customers out.


Goldyn





Response from A to Z Appliance Service:

thank you


Great Service





Response from A to Z Appliance Service:

Thank you very much for the review


Jake Schulze




I'm glad I got this because I wanted to say that Jake did a great job repairing my fridge. He was nice, on time, quick and very professional. For my particular situation, nobody could figure out what was wrong with my ice maker), he got it fixed and replaced. I'm very happy that I had him as my service technician.


Response from A to Z Appliance Service:

Thank you and we appreciate you taking the time to leave this review.


A To Z Appliance Service
Reviewed from Google

4.7 out of 5 stars

Jodie Rutherford
Jodie Rutherford

5 out of 5 stars

posted 5 days ago

Joel was professional, patient, polite and kind. I appreciate that he took the time to explain the problem and how the problem was fixed. He never seemed like he was in a rush. My washing machine has been working great since the fix. I also deeply appreciate the technician tracker, so that I knew when my service call was next. Great web support as well! Thank you Joel and the A to Z team!

Kevin Carter
Kevin Carter

5 out of 5 stars

posted 2 weeks ago

A to Z serviced my Whirlpool dishwasher. The technician, Neil, was very prompt, organized, thorough, knowledgeable and courteous. The work was completed accurately and the appliance now works great. One cannot ask for better service. Scheduling the work was painless and effortless. The tech arrived on-time. I just can't say enough about my experience with A to Z........WOW!!!!!! A to Z has set the bar very high for other companies to meet. I hope the company realizes that its the technicians that come out to our homes is one step that makes the company successful. I HIGHLY recommend A to Z for all appliance service needs. I am overly impressed with A to Z Appliance Service

Tricie Smith
Tricie Smith

5 out of 5 stars

posted 1 month ago

The technician arrived early, which was very much appreciated. He was nice and explained the service well, he also marked my laundry detergent lid with marking showing the correct amount of detergent to use. Unfortunately, my washer is still performing the same, with the same issues. I will need to schedule another service call.

Robert Smith
Robert Smith

5 out of 5 stars

posted 1 month ago

I trust Neil Barnhoft (service-person) did an excellent job repairing my Maytag washer. Unfortunately, this is the second time the washer went dead on me. That is, the brains of the washer had to be replaced twice within the first year of purchase. This doesn't give me a great deal of confidence in Whirlpool-Maytag. Hopefully, the second time is the charm and the appliance doesn't breakdown again. Under these adverse circumstances, A to Z Appliance Service has done everything they could to get my washer up and running in a minimum amount of time. I appreciate their efforts.

Susan Decatur
Susan Decatur

5 out of 5 stars

posted 2 weeks ago

Gary was prompt and courteous. He explained what was wrong and when he discovered that a t-shirt had become trapped inside my washing machine lid, he removed it and ran several cycles to make sure nothing was broken. He was thorough and had everything up and running in less than an hour. He only charged me for the service call and nothing more. I will definitely use this service in the future, if I ever do a bone head thing like that again. Thank you, Gary!