Local Reviews
for Dayton and Cincinnati
Powered by Fluid LOCALOur Reviews by City
Ruth
Ruth - Fairborn, OH
Perfect
Response from A to Z Appliance Service:
Thank you very much. Our techs and staff appreciate the feedback.
Fast Service
Linda - Dayton, OH
Great job repairing my washer. Service was fast and efficient!
Response from A to Z Appliance Service:
Thank you for this review
Neil was courteous, competent, respectful, & on time
Ron - Fairborn, OH
Response from A to Z Appliance Service:
Thank you for this review. We appreciate it.
Great job!!!
John - Dayton, OH
Very professional and courteous
Response from A to Z Appliance Service:
Thank you
Well done!
Bob - Fairborn, OH
Response from A to Z Appliance Service:
Thank you
Great service
Fern - Miamisburg, OH
Great service
Response from A to Z Appliance Service:
Thank you very much
Good service! After 4 trips my washer was finally fixed.
Samuel - New Carlisle, OH
My repairman was very nice and knowledgeable.
Response from A to Z Appliance Service:
Thank you for the review. Sorry it took 4 trips, but glad we got it taken care of for you.
Friendly and honest
Jenn - West Chester Township, OH
This was our second time using A to Z and we are pleased. Friendly staff, professional technicians and honest service.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Good service on lemon appliance
Patricia - Brookville, OH
Really like John from A to Z....professional but personable. This was 3rd visit on the same 21/2 yr old Kitchen Aid refrigerator Great service on a lemon appliance.....more work yet to come.
Bonny
Bonnie - Tipp City, OH
Excellent service
Great Service
Neil - Dayton, OH
Thank you! Quick, and awesome service!
Response from A to Z Appliance Service:
Thank you for this review
Judith
Judith - Vandalia, OH
Impressed by your company keeping us updated on our appointment.
Response from A to Z Appliance Service:
Thank you. Keeping customers updated through the entire process is very important to us.
Excellent Service
David - Beavercreek, OH
Neil was polite, professional, and completed the work quickly and to my full satisfaction.
Response from A to Z Appliance Service:
Thank you for this review. We appreciate you taking the time to do it.
Stayed until it was 100% fixed!
Audrey - Springboro, OH
Joel was amazing. He took his time, was very methodical, and checked every nook and cranny of the ice machine to ensure it was working properly before his left. He was very professional and thorough.
Response from A to Z Appliance Service:
Thank you very much. Joel does a very good job for us and we appreciate his customers being willing to go online and leave a review like this. Thanks again.
great service
Donald - Mason, OH
Response from A to Z Appliance Service:
Thank you
Timely, professional, freindly service from an expert.
Ed - Springboro, OH
Response from A to Z Appliance Service:
Thank you very much.
Fridge
Lucy - Vandalia, OH
Quick and great service! He knew right away what was wrong and how to fix it!
Response from A to Z Appliance Service:
Thank you for this review.
Great service
Kathy - Hamilton, OH
Anthony was very professional and thorough.
Response from A to Z Appliance Service:
Thank you for this review
good service and teaching experience
Charlotte - Vandalia, OH
Our problem of drying clothes may be the exhaust because the dryer is working fine. We will have the pipe cleaned and I hope this helps our problem.
Response from A to Z Appliance Service:
Thank you.
Great to work with
Mark - Dayton, OH
Response from A to Z Appliance Service:
Thank you
Great technician, difficult to schedule quickly.
John - Maineville, OH
Jeremy-our Technician, was fantastic! He did a great job. Getting in touch with someone about when he could come was rather difficult. And it took 5-7 each time for it to be scheduled, which was frustrating, and our food was spoiling. But our technician was great. Jeremy was thorough, friendly, good with our kids and good with our pet.
Response from A to Z Appliance Service:
Thank you for this review. Sorry for the length of time regarding our visits. That is one area we are definitely trying to improve on.
Good jerb!
Jody - Vandalia, OH
Appreciated John going out and getting part so we would not have to schedule for another day and miss another day of work!
Response from A to Z Appliance Service:
Thank you for this review
Awesome customer service
Kristy - Springfield, OH
Neil is a wonderful employee. Very kind and helpful.
Response from A to Z Appliance Service:
Thank you very much for this review.
Excellent service
Thomas - Troy, OH
Response from A to Z Appliance Service:
Thank you
Great service, on time, found issue quickly
Janielle - Dayton, OH
Response from A to Z Appliance Service:
Thank you for this review
Outstanding this technician demonstrated performance.
Gregory - Cincinnati, OH
The technician was on time and provided knowledgeable service I think he should be promoted to management position because he is a credit to your organization.
Response from A to Z Appliance Service:
Thank you very much. He is an asset to our company.
Great experience and explanations
Dennis - Cincinnati, OH
From this service experience, I learned about my choices to move forward from getting my unit fixed to buying new. Victor also patiently explained why the unit had stopped working and the detailed diagnosis.
Response from A to Z Appliance Service:
Thank you for this review. Our staff and techs enjoy these types of reviews.
Great service
Jessica - Clayton, OH
Response from A to Z Appliance Service:
thank you
Charles delivers great service!
Bobby - Cincinnati, OH
Unfortunately we are beyond EXTREMELY DISSATISFIED with our KitchenAid refrigerator. However, despite the frustrations of our refrigerator constantly breaking down, we are VERY PLEASED with Charles’ service. He is thorough, knowledgeable, and communicates the problems, plans for repair, and timelines well. I have no doubt that he is doing his very best to repair our frig, and that he is highly committed to fixing it in a timely manner. He has even gone to bat for us with KitchenAid, speaking with a rep there to explain the constant trouble we’ve had and advocating for a solution. I do wish that A to Z could do a little better job of notifying us about WHEN a service tech is arriving.
Response from A to Z Appliance Service:
Thank you for this review. Thank you for being specific in your description of your likes and dislikes. We will work on improving our communications with our customers.
Frank
Frank - Xenia, OH
Very pleased. Great service and very prompt.
Response from A to Z Appliance Service:
Thank you very much for this review
mary
Mary - Cincinnati, OH
Pleased with service.jerry was on time, knew what he doing and nice.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Chuck
Chuck - Cincinnati, OH
Very professional
Response from A to Z Appliance Service:
Thank you
Great Service!
Jeremiah - Tipp City, OH
John did a great job fixing our washer, he was a great communicator. He was able to understand our situation and identify the problem.
Response from A to Z Appliance Service:
Thank you for this review. We appreciate it.
Wonderful Experience
Kyle - Enon, OH
Very professional, timely, and efficient. Will definitely use again in the future!
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review.
Sandra
Sandra - Dayton, OH
Response from A to Z Appliance Service:
Thank you
Good Experience
Galen - Brookville, OH
Service call price seems a little steep, otherwise good services, helpful and friendly.
Response from A to Z Appliance Service:
Thank you very much for the review.
good service
Larry - Dayton, OH
Response from A to Z Appliance Service:
Thank you
Ice Maker
Jack - Middletown, OH
The technicians from A to Z were knowledgeable and professional. I would highly recommend their service.
Response from A to Z Appliance Service:
Thank you very much
As always, great service
Gary - Fairborn, OH
We have used your service numerous times and have come to expect excellent service. We have never been disappointed, and have recommended your company to others. Keep on doing exactly what you're doing.
Response from A to Z Appliance Service:
Thank you very much for this review. We really appreciate it.
Richard
Richard - Dayton, OH
Service performed 4 different times. At no time had the problem been corrected. The ice maker in the Refrigerator has not supplied any ice after 4 visits. The cost of the 4 visits with labor and parts cost me $401.73.
Response from A to Z Appliance Service:
Sorry you were disappointed in the service received. The door not closing properly will affect the operation of the icemaker, so that first part was easy to see that it was bad. Unfortunately, it can take hours (or a day) after the repair to see the icemaker make ice. When that failed, we came back out and talked to the manufacturer to determine that the fill valve readings were not correct. If you would like to talk further on this, please give us a call. We would like to get the machine working for you and will gladly update the manufacturer if we determine that the new part that was installed, was bad.
