Local Reviews
for Dayton and Cincinnati

Rated 4.7 out of 5 stars based on 156 customer reviews

Map of Tipp City, OH

an experts job well done




what can i say...it was broke and he fixed it .. i think he can talk to appliances


Response from A to Z Appliance Service:

Thank you for the review. We feel that way about John as well


Map of Maineville, OH

Antonio





Response from A to Z Appliance Service:

thank you


Map of Troy, OH

still not working




Repairman gave some suggestions to try for washer. It still does not work correctly. So far two visits by repairmen, and it is not fixed.


Response from A to Z Appliance Service:

Thank you for the review. Hopefully something shows up on this next visit that will tell us what part on the unit is not working properly. It is frustrating when the unit does not act up for the tech while in the home.


Map of Dayton, OH

Excellent




The repairman was courteous friendly and obviously an expert in his field


Response from A to Z Appliance Service:

Thank you for the review. We really appreciate it


Map of Springboro, OH

Great service. Very knowledgeable technician.





Response from A to Z Appliance Service:

Thank you for the review


Map of Tipp City, OH

Great Experience




I feel like John is my personal service guy. He's been to my house 3 different times, and he always does great work.


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Dayton, OH

Prompt and Professional





Response from A to Z Appliance Service:

Thank you very much. We appreciate the review


Map of Kettering, OH

very quick, good service




needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Dayton, OH

Don't listen..ignores the customers question's




Repect to people's Children and customer.


Response from A to Z Appliance Service:

I would like to apologize that you had this experience with one of our techs. Neil normally gets good reviews, but we will use this as a reminder that we always need to be listening and answering the customers questions. Thank you


Map of Loveland, OH

A surprising experience




Our technician was knowledgeable and resourceful in identifying an issue that had taken others months to address with no solution. Problem fixed !!


Response from A to Z Appliance Service:

Thank you for the review


knowledgable service person, friendly




I would use this service again.


Response from A to Z Appliance Service:

Thank you


Barbara




Great service, very nice serviceman.


Response from A to Z Appliance Service:

Thank you for the review


Gina




Great service — very professional


Response from A to Z Appliance Service:

Thank you for the review


Great service, reasonable price




Will definitely use this company again! Repaired washer in a Flash! Knowledgeable, professional, had needed parts, on time!


Response from A to Z Appliance Service:

Thank you very much for the review


Dana




Very helpful & informative


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Barb




A little confused om the time


Response from A to Z Appliance Service:

Thank you for the review. Sorry for any confusion regarding your appointment time frame


Nice repairman




Neil was very pleasant and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review


Scott




Very expensive repair for a stove less than two years of use. The tech was very good but it took two trips since the first repair part was defective.


Response from A to Z Appliance Service:

Thank you for the review. Sorry for the first part being defective requiring the second trip. We like to get every job complete on the first trip.


Refrigerator repair




Service Tech was knowledgeable, courteous and helpful in explaining what the problem was.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave a review.


Thanks, Charles, for your persistence




Charles tried to do a simple fix of my ice maker. When that didn't work, he arranged for replacement parts and installed them as soon as they came in. Since the machine was under manufacturer's warranty, I wasn't charged anything. Great service!


Response from A to Z Appliance Service:

Thank you for the review


Conscientious Tech





Response from A to Z Appliance Service:

Thank you for the review


Great service!




Great service and made sure we were happy. Great help with our icemaker thanks so much!!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Great service




Everything was done great and in a timely manner


Response from A to Z Appliance Service:

Thank you for the review


Great Service





Response from A to Z Appliance Service:

Thank you


Unsatisfied




Service on my dryer started on March 20, 2018 A-to -Z didn't complete the service repair until April 10,2018 Very disappointed with the service!


Response from A to Z Appliance Service:

Thank you for the review. The parts coming in wrong or damaged frustrated us as well. Thankfully most of the time parts come in correct and undamaged, which allows us to complete the job quickly.


Quick and efficient service




The service man came early, assessed the problem quickly and was able to fix the problem without new parts, saving me that cost.


washer repair




fixed the issue and gave me some great insight on future troubleshooting


Good service





Response from A to Z Appliance Service:

Thank you


Great & Fast Service!




Joel did a wonderful job in fixing our washer.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review.


Good Customer service




Repair man was very helpful. Gave many other strategies and trouble shooting tips for future issues. I will benefit from his knowledge.


Response from A to Z Appliance Service:

Great and thank you for the review.


fixed our Whirl Pool clothes washer.




Joel came when we expected - very nice person and fixed the issue very quickly. We are more than satisfied with the service we received - we are very happy.


Response from A to Z Appliance Service:

Thank you very much


Knew what was wrong right away.




Very good


Response from A to Z Appliance Service:

Thank you


Great Service!




Arthur was very knowledgeable about our appliance and very helpful with our questions. He worked quickly and was very conscientious about time. Was always within the time he was scheduled to be at our home.


Response from A to Z Appliance Service:

Thank you for the review. We really appreciate it.


Ms




Very professional and efficient.


Response from A to Z Appliance Service:

Thank you for the review


Quick to fix




Came as promised


Response from A to Z Appliance Service:

Thank you for the review


Dick





Response from A to Z Appliance Service:

Thank you for the review


Great service




John is very helpful, always explains his work so you can understand what he is doing


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Covered part




A to Z was able to cover an expensive part to fix my washer. I was very grateful for this. It saved me hundreds of dollars.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it and glad we were able to save you money.


Donna




Great service


Response from A to Z Appliance Service:

Thank you very much for the review


great service




can not rate pricing due to Whirlpool covered cost since this was a repeat issue with the drain being iced over


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


A To Z Appliance Service
Reviewed from Google

4.5 out of 5 stars

Deanne Harvey
Deanne Harvey

5 out of 5 stars

posted 3 weeks ago

Joel telephoned us when he was ten minutes away which we appreciated. He offered to put on "booties" since it was a rainy day but we said it wasn't necessary. We had recently purchased a new Maytag washer and I had requested a service call to explain some of the washer's functions and Joel did that in an easy to understand way! He more than fulfilled our expectation!

Porsha-Marie Ward
Porsha-Marie Ward

5 out of 5 stars

posted 1 month ago

Our tech Aurthur was very helpful and patient. He went beyond what he had to do and helped us solve our issue even though there was no guarantee he would be compensated. Great customer service from him.

Richard Blumenstock
Richard Blumenstock

5 out of 5 stars

posted 1 week ago

I was totally impressed with their customer service. Can't find much of that today, but A to Z Appliance makes it all about the customer. The office staff were friendly and helpful, and Daniel, the technician, was very competent and professional. I recommend them highly!

Diane Rhoades
Diane Rhoades

5 out of 5 stars

posted 1 week ago

The repairman was very prompt & efficient. He even cleaned up the dust inside the dryer panel with the vacuum sweeper. My 13 year old Whirlpool dryer runs quietly again.