Local Reviews
for Dayton and Cincinnati

Rated 4.8 out of 5 stars based on 879 customer reviews

Map of Troy, OH

Great Service

Repairman arrived when scheduled, was very knowledgeable with our washing machine and had it up and running in a very short time.

Map of Troy, OH

Trustworthy and Reliable

Great service. Very dependable. Seemed a little pricey when considering the labor cost on top of the of the service call charge. But... I am confident that the right replacement was made the right way. 4 hour service window. Tech did not carry needed part resulting in 2 day delay.

Map of Springfield, OH

Trustworthy service

Map of Maineville, OH

Great service

Joel was awesome

Map of Groesbeck, OH

Quick and efficient

Map of Cincinnati, OH

Great Service

Map of Fairborn, OH

GREAT service

Neil does a GREAT job .

Map of Fairborn, OH

Great Service

Nice guy great service

Map of Maineville, OH

Excellent service.


Map of Xenia, OH

Great service

Couldn’t of ask for better service . On time, efficient, and polite.

Amazing service

I believe the technician name was Jake. He was very professional and explained everything as he was fixing my washer.

Operations Manager

Very good

Excellent Service

Super Awesome Service

I always ask for A-Z by name when calling for service thru my Warranty/Protection Plan. Great customer service. My appliances are fixed quickly and properly. Parts are always available. Repairman knows his stuff. THANKS

excellent service

Jeremy Fryman provided great service which resolved our problem quickly.


Great service, on time, very courteous and professional

Great Service

great service

he made it to the house right on time and got the job done fast and it works great

Excellent service

Technician was knowledgeable and fixed the problem efficiently. He was professional both on the phone and in person.

Service Call

Well he quickly determined what the problem was but I decided to replace the appliance instead of repairing it.

Quick Response

Well Done

Great service

Showed up on time and diagnosed our washer. Unfortunately it wasn’t worth fixing.

Fast service

Called with a problem, it was corrected the same day! Great service!

professional and knowledgeable

Mr Lacey has been to our home twice. Each time he has called prior to arriving, was on time and offered to wear the booties to protect my flooring!! Gets right to the issue by listening FIRST, to my concern and then right into the problem with the appliance. Very thorough and each time the problem is corrected. Always leaves the house as he found it. No mess to clean up. Before leaving he asked if I have any further questions, if so he answers and we both are on with our day. Excellent service.


John was on schedule very professional and remedied the situation in a very short period of time.

Very knowledgeable. Did not take long.

Good job. Much better than buying a new microwave😊

Great repairman bad support staff

The repairman was very helpful and professional. His support staff let him down by sending the wrong part. He had to make 3 trips for a simple switch change.

Great Service

Took a couple of trips to identify the true problem but once identified, Jonathan and A to Z did a great job. (Whirlpool did not do a great job )

Very pleased with the serviceTechnica

Technician very experienced to work with.

Great service

Daniel was prompt, helpful and professional. Solved my problems with my dishwasher.

excellant service

The best tech I have ever had!!! And I am 72

The above says it all!!

Excellent Service



My appointment was from 12 to 3 the guy was double booked and he Ididn’t get to me until five. I I lost a days work I wouldn’t recommend your company to anyone. And he couldn’t fix my problem

Satisfied customer

Mr. Daniel Lacey was prompt and professional.


Great service@

John had an appointment free a few days prior to my scheduled appointment and was able to repair my washer earlier than I anticipated. He was professi ok nal, warm, and efficient. I would recommend him for future service.

Great service

Great service by Joel and he was able to resolve the issue quickly. Joel was courteous and was answering questions on the issue as much as he can.