Local Reviews
for Dayton and Cincinnati

Rated 4.7 out of 5 stars based on 322 customer reviews


Map of Liberty Township, OH

Warranty’s




Very professional


Response from A to Z Appliance Service:

Thank you for this review


Map of Montgomery, OH

Ovens




Great job


Response from A to Z Appliance Service:

Thank you for this review


Map of Yellow Springs, OH

Very professional, great service,




Outstanding customer service and very informative.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Cincinnati, OH

Professional




No issues at all


Map of Tipp City, OH

Outstanding Service




Had an issue with our ice maker and scheduled service. John was our technician and was not only very knowledgeable but was very friendly as well. I would highly recommend A to Z and in particular John. Great people make for a great company and he made sure he explained everything I had questions about.


Response from A to Z Appliance Service:

Thank you. John does a great job for us.


Map of Fairborn, OH

entirely satisfied




Tech was outstanding He showed up on time and explained the problem to both me and my wife.


Response from A to Z Appliance Service:

Thank you very much for this review


Map of Hamilton, OH

Unprofessional service




The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.


Response from A to Z Appliance Service:

Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.


Map of Dayton, OH

Washing machine evaluation




They came and quickly diagnosed the problem. They were polite and respectful of my property.


Map of Miamisburg, OH

Whirlpool mom




Good job


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Map of West Chester Township, OH

Karen M




We received great service and my appliance is finally working.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We appreciate it.


Good Service





Response from A to Z Appliance Service:

Thank you for the review


Great service!




Very courteous and got the washer fixed quickly! Excellent repairman and service!


Response from A to Z Appliance Service:

Thank you for this review


Excellent




Joel did an excellent job of listening to the customer and providing a much needed fix to my washing machine!


Response from A to Z Appliance Service:

Thank you for this review of Joel. He does a good job and we appreciate customers taking the time to leave a review.


Great service, no charge due to warranty




John was prompt, courteous, very nice.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Great service; very responsive!





Response from A to Z Appliance Service:

Thank you for the review.


Great Service





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Great Warranty Service





Response from A to Z Appliance Service:

Thank you


Great follow up to service




Positive


Response from A to Z Appliance Service:

Thank you for this review


Thanks





Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Really nice guy - been in our home twice now and did outstanding both times!





Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review.


Joyce




Great, knowledgeable service.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Only without for just a week




Thanks for your quick repair of our Not-Even-A-Year-Old dishwasher! Price was right since it was under warranty! John was an excellent representative of your business!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to do this.


John




Excellent Service


Response from A to Z Appliance Service:

Thank you for the review


Excellent service next day fixed !!!




Quick and very knowledgeable.


Response from A to Z Appliance Service:

Thank you for this review


Great Experience




John is one of the best technicians that we have used over the years. He is the reason we call A-Z whenever we have an appliance issue.


Response from A to Z Appliance Service:

We are glad John is one of our technicians as well. Thank you for the review.


Super Knowledgeable and Professional





Response from A to Z Appliance Service:

Thank you for the review


Tom




Tech called ahead ...Arrived as scheduled...completed work in professional manner. Washer working again.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Pat




Repairman was friendly, efficient and on time. There was no cost due to warranty.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review. We appreciate it.


Great Service.




Joel was very polite & knowledgeable. He explained the issue with our brand new Whirlpool Refrigerator lights not working. He replaced a circuit board in just a few minutes and answered all our questions. Would definitely recommend him for appliance repair.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to leave this review for us.


Great service and knowledge of product.





Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Great service!




Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!


Response from A to Z Appliance Service:

Thank you for the review


reliable





Response from A to Z Appliance Service:

Thank you


Great Service




The service was great and service tech was very helpful and answered all my questions.


Response from A to Z Appliance Service:

Thank you for this review


Dependable hibest service




So happy to find an apliance repair company that is dependable, honest and reliable!


Response from A to Z Appliance Service:

Thank you for this review.


Service




Service technician Jeremy was very professional. Knowledgeable and proficient. Customer service skills was exceptional as well.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Awesome service




Outstanding response, professional service, & technically astute.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Vern, great service




Washer was under warranty and repairman was very knowledgeable and curtious


Response from A to Z Appliance Service:

Thank you very much for the review


Honest service




Technician was honest about what needed repaired and made sure we didn’t spend an unnecessary amount. Very appreciated!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to review our service work and technician.


Carole





Response from A to Z Appliance Service:

thank you


Great service




Excellent service


Response from A to Z Appliance Service:

Thank you for this review


A To Z Appliance Service
Reviewed from Google

4.6 out of 5 stars

D. Verne Morland
D. Verne Morland

5 out of 5 stars

posted 3 days ago

The service technician was assigned within 24 hours of my call. He arrived within the specified time window and called before he came. He was very knowledgeable and professional and offered tips on how to set my appliance to achieve the results I wanted. I was very satisfied with this service. Thank you.

Jodie Rutherford
Jodie Rutherford

5 out of 5 stars

posted 1 month ago

Joel was professional, patient, polite and kind. I appreciate that he took the time to explain the problem and how the problem was fixed. He never seemed like he was in a rush. My washing machine has been working great since the fix. I also deeply appreciate the technician tracker, so that I knew when my service call was next. Great web support as well! Thank you Joel and the A to Z team!

Tricie Smith
Tricie Smith

5 out of 5 stars

posted 3 months ago

The technician arrived early, which was very much appreciated. He was nice and explained the service well, he also marked my laundry detergent lid with marking showing the correct amount of detergent to use. Unfortunately, my washer is still performing the same, with the same issues. I will need to schedule another service call.

Robert Smith
Robert Smith

5 out of 5 stars

posted 3 months ago

I trust Neil Barnhoft (service-person) did an excellent job repairing my Maytag washer. Unfortunately, this is the second time the washer went dead on me. That is, the brains of the washer had to be replaced twice within the first year of purchase. This doesn't give me a great deal of confidence in Whirlpool-Maytag. Hopefully, the second time is the charm and the appliance doesn't breakdown again. Under these adverse circumstances, A to Z Appliance Service has done everything they could to get my washer up and running in a minimum amount of time. I appreciate their efforts.

Susan Decatur
Susan Decatur

5 out of 5 stars

posted 2 months ago

Gary was prompt and courteous. He explained what was wrong and when he discovered that a t-shirt had become trapped inside my washing machine lid, he removed it and ran several cycles to make sure nothing was broken. He was thorough and had everything up and running in less than an hour. He only charged me for the service call and nothing more. I will definitely use this service in the future, if I ever do a bone head thing like that again. Thank you, Gary!