Local Reviews
for Dayton and Cincinnati

Rated 4.8 out of 5 stars based on 879 customer reviews


Map of Troy, OH

Great Service




Repairman arrived when scheduled, was very knowledgeable with our washing machine and had it up and running in a very short time.


Map of Troy, OH

Trustworthy and Reliable




Great service. Very dependable. Seemed a little pricey when considering the labor cost on top of the of the service call charge. But... I am confident that the right replacement was made the right way. 4 hour service window. Tech did not carry needed part resulting in 2 day delay.


Map of Springfield, OH

Trustworthy service





Map of Maineville, OH

Great service




Joel was awesome


Map of Groesbeck, OH

Quick and efficient





Map of Cincinnati, OH

Great Service





Map of Fairborn, OH

GREAT service




Neil does a GREAT job .


Map of Fairborn, OH

Great Service




Nice guy great service


Map of Maineville, OH

Excellent service.




Timely


Map of Xenia, OH

Great service




Couldn’t of ask for better service . On time, efficient, and polite.


Amazing service




I believe the technician name was Jake. He was very professional and explained everything as he was fixing my washer.


Operations Manager




Very good


Excellent Service





Super Awesome Service




I always ask for A-Z by name when calling for service thru my Warranty/Protection Plan. Great customer service. My appliances are fixed quickly and properly. Parts are always available. Repairman knows his stuff. THANKS


excellent service




Jeremy Fryman provided great service which resolved our problem quickly.


Brooke





Great service, on time, very courteous and professional





Great Service





great service




he made it to the house right on time and got the job done fast and it works great


Excellent service




Technician was knowledgeable and fixed the problem efficiently. He was professional both on the phone and in person.


Service Call




Well he quickly determined what the problem was but I decided to replace the appliance instead of repairing it.


Quick Response




Well Done


Great service




Showed up on time and diagnosed our washer. Unfortunately it wasn’t worth fixing.


Fast service




Called with a problem, it was corrected the same day! Great service!


professional and knowledgeable




Mr Lacey has been to our home twice. Each time he has called prior to arriving, was on time and offered to wear the booties to protect my flooring!! Gets right to the issue by listening FIRST, to my concern and then right into the problem with the appliance. Very thorough and each time the problem is corrected. Always leaves the house as he found it. No mess to clean up. Before leaving he asked if I have any further questions, if so he answers and we both are on with our day. Excellent service.


Jeff




John was on schedule very professional and remedied the situation in a very short period of time.


Very knowledgeable. Did not take long.




Good job. Much better than buying a new microwave😊


Great repairman bad support staff




The repairman was very helpful and professional. His support staff let him down by sending the wrong part. He had to make 3 trips for a simple switch change.


Great Service




Took a couple of trips to identify the true problem but once identified, Jonathan and A to Z did a great job. (Whirlpool did not do a great job )


Very pleased with the serviceTechnica




Technician very experienced to work with.


Great service




Daniel was prompt, helpful and professional. Solved my problems with my dishwasher.


excellant service





The best tech I have ever had!!! And I am 72




The above says it all!!


Excellent Service





Judy





Awfull




My appointment was from 12 to 3 the guy was double booked and he Ididn’t get to me until five. I I lost a days work I wouldn’t recommend your company to anyone. And he couldn’t fix my problem


Satisfied customer




Mr. Daniel Lacey was prompt and professional.


Rick





Great service@




John had an appointment free a few days prior to my scheduled appointment and was able to repair my washer earlier than I anticipated. He was professi ok nal, warm, and efficient. I would recommend him for future service.


Great service




Great service by Joel and he was able to resolve the issue quickly. Joel was courteous and was answering questions on the issue as much as he can.