Local Reviews
for Dayton and Cincinnati
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Warranty’s
Bob - Liberty Township, OH
Very professional
Response from A to Z Appliance Service:
Thank you for this review
Ovens
Roger - Montgomery, OH
Great job
Response from A to Z Appliance Service:
Thank you for this review
Very professional, great service,
Mary - Yellow Springs, OH
Outstanding customer service and very informative.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Professional
Andrew - Cincinnati, OH
No issues at all
Outstanding Service
Joshua R - Tipp City, OH
Had an issue with our ice maker and scheduled service. John was our technician and was not only very knowledgeable but was very friendly as well. I would highly recommend A to Z and in particular John. Great people make for a great company and he made sure he explained everything I had questions about.
Response from A to Z Appliance Service:
Thank you. John does a great job for us.
entirely satisfied
Bob - Fairborn, OH
Tech was outstanding He showed up on time and explained the problem to both me and my wife.
Response from A to Z Appliance Service:
Thank you very much for this review
Unprofessional service
Dylan - Hamilton, OH
The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.
Response from A to Z Appliance Service:
Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.
Washing machine evaluation
Karen - Dayton, OH
They came and quickly diagnosed the problem. They were polite and respectful of my property.
Whirlpool mom
Zoe - Miamisburg, OH
Good job
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Karen M
Karen - West Chester Township, OH
We received great service and my appliance is finally working.
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review. We appreciate it.
Good Service
Amy - Maineville, OH
Response from A to Z Appliance Service:
Thank you for the review
Great service!
Joni - Lebanon, OH
Very courteous and got the washer fixed quickly! Excellent repairman and service!
Response from A to Z Appliance Service:
Thank you for this review
Excellent
Derrick - Dayton, OH
Joel did an excellent job of listening to the customer and providing a much needed fix to my washing machine!
Response from A to Z Appliance Service:
Thank you for this review of Joel. He does a good job and we appreciate customers taking the time to leave a review.
Great service, no charge due to warranty
Janice - Dayton, OH
John was prompt, courteous, very nice.
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Great service; very responsive!
Pam - Bellbrook, OH
Response from A to Z Appliance Service:
Thank you for the review.
Great Service
Melissa - Dayton, OH
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Great Warranty Service
John - Dayton, OH
Response from A to Z Appliance Service:
Thank you
Great follow up to service
Adrienne - Beavercreek, OH
Positive
Response from A to Z Appliance Service:
Thank you for this review
Thanks
Blondie - Dayton, OH
Response from A to Z Appliance Service:
Thank you for taking the time to leave this review.
Really nice guy - been in our home twice now and did outstanding both times!
William - Vandalia, OH
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review.
Joyce
Joyce - Dayton, OH
Great, knowledgeable service.
Response from A to Z Appliance Service:
Thank you for this review. We appreciate it.
Only without for just a week
Jeanne - Tipp City, OH
Thanks for your quick repair of our Not-Even-A-Year-Old dishwasher! Price was right since it was under warranty! John was an excellent representative of your business!
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate you taking the time to do this.
John
John - Beckett Ridge, OH
Excellent Service
Response from A to Z Appliance Service:
Thank you for the review
Excellent service next day fixed !!!
Anita - Troy, OH
Quick and very knowledgeable.
Response from A to Z Appliance Service:
Thank you for this review
Great Experience
Michael - Tipp City, OH
John is one of the best technicians that we have used over the years. He is the reason we call A-Z whenever we have an appliance issue.
Response from A to Z Appliance Service:
We are glad John is one of our technicians as well. Thank you for the review.
Super Knowledgeable and Professional
Tracy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review
Tom
Thomas - Bellbrook, OH
Tech called ahead ...Arrived as scheduled...completed work in professional manner. Washer working again.
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it
Pat
Patricia - Dayton, OH
Repairman was friendly, efficient and on time. There was no cost due to warranty.
Response from A to Z Appliance Service:
Thank you for taking the time to leave this review. We appreciate it.
Great Service.
Greg - Springboro, OH
Joel was very polite & knowledgeable. He explained the issue with our brand new Whirlpool Refrigerator lights not working. He replaced a circuit board in just a few minutes and answered all our questions. Would definitely recommend him for appliance repair.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate you taking the time to leave this review for us.
Great service and knowledge of product.
Gary - Lebanon, OH
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Great service!
Claudine - Cincinnati, OH
Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!
Response from A to Z Appliance Service:
Thank you for the review
reliable
Marianne - Oregonia, OH
Response from A to Z Appliance Service:
Thank you
Great Service
Susan - Troy, OH
The service was great and service tech was very helpful and answered all my questions.
Response from A to Z Appliance Service:
Thank you for this review
Dependable hibest service
Pam - Troy, OH
So happy to find an apliance repair company that is dependable, honest and reliable!
Response from A to Z Appliance Service:
Thank you for this review.
Service
TURNER - Cincinnati, OH
Service technician Jeremy was very professional. Knowledgeable and proficient. Customer service skills was exceptional as well.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Awesome service
Gene - Xenia, OH
Outstanding response, professional service, & technically astute.
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Vern, great service
Vernblanton - Dayton, OH
Washer was under warranty and repairman was very knowledgeable and curtious
Response from A to Z Appliance Service:
Thank you very much for the review
Honest service
COOK - Fairborn, OH
Technician was honest about what needed repaired and made sure we didn’t spend an unnecessary amount. Very appreciated!
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate you taking the time to review our service work and technician.
Carole
INESTA - Dayton, OH
Response from A to Z Appliance Service:
thank you
Great service
ESTEP - Hamilton, OH
Excellent service
Response from A to Z Appliance Service:
Thank you for this review
The service technician was assigned within 24 hours of my call. He arrived within the specified time window and called before he came. He was very knowledgeable and professional and offered tips on how to set my appliance to achieve the results I wanted. I was very satisfied with this service. Thank you.
Joel was professional, patient, polite and kind. I appreciate that he took the time to explain the problem and how the problem was fixed. He never seemed like he was in a rush. My washing machine has been working great since the fix. I also deeply appreciate the technician tracker, so that I knew when my service call was next. Great web support as well! Thank you Joel and the A to Z team!
The technician arrived early, which was very much appreciated. He was nice and explained the service well, he also marked my laundry detergent lid with marking showing the correct amount of detergent to use. Unfortunately, my washer is still performing the same, with the same issues. I will need to schedule another service call.
I trust Neil Barnhoft (service-person) did an excellent job repairing my Maytag washer. Unfortunately, this is the second time the washer went dead on me. That is, the brains of the washer had to be replaced twice within the first year of purchase. This doesn't give me a great deal of confidence in Whirlpool-Maytag. Hopefully, the second time is the charm and the appliance doesn't breakdown again. Under these adverse circumstances, A to Z Appliance Service has done everything they could to get my washer up and running in a minimum amount of time. I appreciate their efforts.
Gary was prompt and courteous. He explained what was wrong and when he discovered that a t-shirt had become trapped inside my washing machine lid, he removed it and ran several cycles to make sure nothing was broken. He was thorough and had everything up and running in less than an hour. He only charged me for the service call and nothing more. I will definitely use this service in the future, if I ever do a bone head thing like that again. Thank you, Gary!
John did a fantastic job! He was very professional and quick to fix my washer.
Arthur was great. Very nice and patient with getting my appliance back up. I like his dedication ensuring everything is correct.
Neil did a great job and gave us several tips on keeping our washer running well. He was also very helpful in linking us back to whirlpool .
A to Z is the best
Prompt, took care of problem.
Neil came to diagnose and then fix our Maytag washer. He was timely, kind and very helpful to us. We are grateful for a quickly scheduled appointment and resolution to our problem! THANK YOU.
Jacob Schulze was our repair technician. He arrived right on schedule. He listened to my description of our ice maker problem. He gave several possibilities for the cause, and then checked them out. He found the problem and made the needed repair. No new parts were needed. We were charged only for the service call, and Jacob's time on the job. I was quite pleased and will call A to Z again if ever needed.
Very friendly and knowledgeable
We were very impressed by the patience and knowledge that our technician had. We had an unusual situation and John was very professional and stayed focused on a repair. We now have A to Z on speed dial and will be calling again! Thanks John, your the best!
We only want Joel to do our service because he is very smart, professional, and hard working. Thank you--Tom H.
The technician called before he came and the work was done with very little down time. Very happy with the service we received.
A to Z is so professional. They keep fantastic records and knew more about my appliance history than I did! Joel was the most well spoken and courteous technician I've ever had in my home. He went above and beyond.. even wiping down the appliance inside and out. He took the time to confirm the problems I was having and explained everything he would do, including the estimated price before he began... without my even asking. Best service you can get!
John was great. Polite, timely, and informative makes for a great technician.
thank you A to Z Appliance Service
Very professional. Got job done quickly
they are a good group of people to do business with
Our serviceman, John was prompt and through. Diagnosed and fix my dryer quickly. Will call them again when I have another appliance problem.
John did excellent work. Arrived on time. And in no time found the problem with our refrigerator.
Very pleased. Would highly recommend.
Great service! They were here on time and did the repair very quickly! They were polite and neat and clean .
Will definitely call again when I need an appliance repair!
Great Technician. Gave me straightforward answers and no sales pitich. Kudos!!
Today was Charles' fourth visit to repair our brand new microwave. He followed his company's protocols: first visit was diagnostic; second visit was to replace the inverter; third visit was to replace the mother board; and the fourth visit was to replace the magnetron. Charles was prompt, courteous, and informative. It was unfortunate that he had to make 4 stops, but after a period of being unable to use the microwave, we now have a fully operating appliance.
Joel was a fabulous technician! He worked very hard on our correcting our Maytag washer! Everything that he did, was perfectly done! We thank him for all his hard work! He was amazing worker and very detailed as he worked on our washing machine! A to Z is very fortunate to have him in your company!
Troubleshooted problem with refrigerator water/ice dispenser and ordered correct parts. Replaced them today with function restored totally. Very happy with the explanations and quick service.