Local Reviews
for Dayton and Cincinnati

A to Z Appliance Service Rated 4.8 out of 5 stars based on 1276 customer reviews

Our Reviews by City

Dayton, OH (230)
Eaton, OH (12)
Mason, OH (27)
Troy, OH (39)
Xenia, OH (31)


Map of Loveland, OH

Patti




Review of A to Z Appliance Service

Good experience, refrigerator w/ warranty.


Map of Middletown,

Great Service. Friendly and helpful.




Review of A to Z Appliance Service


Map of Liberty Township, OH

Great Job




Review of A to Z Appliance Service


Map of South Charleston, OH

Great job




Review of A to Z Appliance Service


Map of Miamisburg, OH

Warrantee work




Review of A to Z Appliance Service

Jacob was friendly, knowledgeable and very courteous


Map of Cincinnati, OH

K




Review of A to Z Appliance Service

Good service, arrived on time and explained the service.


Map of Pierce Township, OH

replacement of damaged stovetop




Review of A to Z Appliance Service


Map of Cincinnati, OH

John Westrup




Review of A to Z Appliance Service

Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.


Map of Xenia, OH

great service




Review of A to Z Appliance Service


Map of Cincinnati, OH

Very expedient!




Review of A to Z Appliance Service

Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!


Washing machine




Review of A to Z Appliance Service

Repairman was wonderful and prompt. Did a great job


Oven repair




Review of A to Z Appliance Service


Efficient and friendly




Review of A to Z Appliance Service

He was friendly and provided information that help to understand the problem and what he was doing to complete the work


GREAT




Review of A to Z Appliance Service


Tony




Review of A to Z Appliance Service

It still is not working need someone to call me


Very disappointed. No ice cubes at all after 2 trips to fix the problem.




Review of A to Z Appliance Service

Not at all happy.


Jake Shulze is the face A to Z should seek to put in front of all customers.




Review of A to Z Appliance Service

My dryer’s belt pulley was squealing, so I called for a repairman. The day of the scheduled repair, Jake called within the established time and informed me of his ETA. He was right on time, immediately diagnosed my problem, informed me of the repair cost, and then set out to repair the problem. He worked efficiently, taking care not to damage any part of the appliance he had to remove, and he thoroughly explained what and why he was doing it — all the while he continued to work. He completed the job quickly by my estimation. In addition, Jake helped me to move a heavy countertop I installed over my washer and dryer in a way that showed me he was very sensitive about not causing damage to my woodwork. I don’t like to have to call for appliance repairs, but when it is necessary, I’m relieved to have Jake show up.


Great service




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Jake showed up in a timely manner and gave notice of his arrival to ensure we were home. He was prepared to address the problem, and fixed out washer very quickly. Overall great experience!


Marlena




Review of A to Z Appliance Service

Excellent, professional


Washer Repair




Review of A to Z Appliance Service

Our technician was friendly and very knowledgeable. We will certainly contact A to Z for any future repair needs.


Great service!!! Timely arrival and quick resolution !!




Review of A to Z Appliance Service


Awesome service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

I was in need of help and they came to the rescue. They were very kind and understanding of my situation.


Excellent service!




Review of A to Z Appliance Service

Excellent customer service! Prompt and highly recommend!


Diagnostics




Review of A to Z Appliance Service

I found the technician (Jeremy) to be very professional and knowledgeable of my Maytag. He was here and gone in maybe 15 minutes.


.deb




Review of A to Z Appliance Service

Service tech was friendly and very knowledgeable.


I liked the callback before service man arrived, service was all business with a very good explanation of what to expect, job was well done, i would r




Review of A to Z Appliance Service

My 3 year old refrigerator was not working properly, freezer was working but not defrosting, that caused a lot of ice to build up and block the vent to the refrigerator, repairman knew what it was immediately, explaining the repair and service call. Job well done.


Great Friendly Service




Review of A to Z Appliance Service

A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.


Great service




Review of A to Z Appliance Service

I really liked the call before hand letting me know the tech was on their way and how prompt the tech was in finding and fixing the problem. First time using the service and I was impressed how well everything went. The issue my washer had wasn't a major one, but at first impressions everything went great.


Great service!




Review of A to Z Appliance Service

Joel was very knowledgeable and pleasant! Will definitely use A-Z again and tell my friends!!!


Washer Repair




Review of A to Z Appliance Service

Fast Friendly and Efficient Service


Dryer Repair




Review of A to Z Appliance Service

Good job


Great service




Review of A to Z Appliance Service

Excellent service. There were some problems created by Lowe’s with this call, however thanks to Joel, the service rep everything worked out. Joel, great work, great explications, great customer service.


Awesome




Review of A to Z Appliance Service

Quick, experienced and awesome service!


Very helpful




Review of A to Z Appliance Service

I would definitely use again if needed.


Great service! Thank you!




Review of A to Z Appliance Service


Jake was great: polite, timely, determined to tackle our issue, phoned us before and after service




Review of A to Z Appliance Service

Unfortunately, the Whirlpool ice clumping issue is still not resolved after Jake’s recent service call. We now have a new ice maker (first service visit) AND a leaking water line repaired(second service visit). What is our recourse with Whirlpool and/or A-Z, please?


Response from A to Z Appliance Service:

Thank you for the review. Since the parts were under warranty, it would be best to reach out to the manufacturer and they will give you the steps to follow.


2 ratings for 2 separate appliances serviced. Was extremely pleased and would definitely recommend. Tech was polite and helpful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.