Local Reviews
for Dayton and Cincinnati

A to Z Appliance Service Rated 4.8 out of 5 stars based on 2479 customer reviews

Our Reviews by City

Ada, OH (1)
Dayton, OH (451)
Eaton, OH (22)
Lima, OH (17)
Mason, OH (65)
Troy, OH (63)
Xenia, OH (60)


Map of Xenia, OH

Good Service




Review of A to Z Appliance Service

Asked for my input and quickly analyzed the problem. He answered my questions and explained some issues with the appliance.


Map of Beavercreek, OH

Awesome service




Review of A to Z Appliance Service

All positive


Map of Beavercreek, OH

Great service technician




Review of A to Z Appliance Service

Jeremy did a wonderful job with our recent repair work on our Whirlpool refrigerator. He was very nice & efficient too! Highly recommend A-Z Service!


Map of Lebanon, OH

Thumbs up




Review of A to Z Appliance Service

Joel was very personable, pleasant, and knowledgeable. He also communicated very well.


Map of Lebanon, OH

Great Service




Review of A to Z Appliance Service


Map of Xenia, OH

Nothing but good to say




Review of A to Z Appliance Service

Friendly, Showed up on time, fixed it quickly, made minimal mess, and cleaned up after themselves. What more can you ask?


Map of Cincinnati, OH

Arnsby




Review of A to Z Appliance Service


Map of Dayton, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of Cincinnati, OH

Owner




Review of A to Z Appliance Service

Very professional, great communication


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Great




Review of A to Z Appliance Service

He was very professional and kind. He explained how the air flow in the freezer was obstructed and moved things around. He also explained how the cold temperatures in the garage affect the appliances ability to maintain a freezing temperature in the appliance. If ever I have a problem again, I will not hesitate to call A to Z and would welcome Jeremy back


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we love hearing back from customers.


Disappointed




Review of A to Z Appliance Service

I feel the problem isn’t that we use too much laundry soap. He did a clean cycle when the tub was empty and said it fine. When he left we did a load and the same problem still existed the washer doesn’t spin out all the way and leaves the clothes still wet. I feel with the washer only being 3 months old it should be replaced. Now I’m going to have to make another appointment to have a repair man come back out and I will miss more work.


Appliance repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Good service




Review of A to Z Appliance Service

He was very knowledgeable and explained a lot to us about our washing machine. Since the manual does not explain things we were thankful he took the time to go over it with us. Or experience with whirlpool this time has not been good. We had been since November 21st trying to get a washing machine and finally received one on January 2. They did bring the dryer on dec 18. It has been very frustrating to go that long.


Response from A to Z Appliance Service:

Thank you for leaving a review, we love hearing back from customers.


GOOD SERVICE




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


He was honest




Review of A to Z Appliance Service

I appreciate that he told me that the old washing machine was not worth the cost of what it would take to fix it and I should just buy a new one. I think other companies would have just taken the money to fix an old machine.


Response from A to Z Appliance Service:

Thank you for the review!


Great service , knowledgeable,




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service!




Review of A to Z Appliance Service

Email communication after I scheduled the appointment, phone call from the techs when they were on their way to my house, asked appropriate questions, kept me posted on exactly what they were doing. Techs were very professional, knowledgeable and friendly.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review!


Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great




Review of A to Z Appliance Service

Joel is great. Very professional and does a good job. Thanks


Response from A to Z Appliance Service:

Thank you for the review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great job




Review of A to Z Appliance Service

Was friendly and knowledgeable about how to fix the problem.


Response from A to Z Appliance Service:

Thank you!


Poor follow up




Review of A to Z Appliance Service

The fridge decided to work when he was here, he knew we are having intermittent issues where it stops completely then decides to run.... it has stopped running again. Good service would be follow up where we are called to see how it’s going and if it stops, like it did, offering to schedule to come back out right away. Instead it will take us 3 weeks to get anyone back out here. This has been an unimaginably painful service experience.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review. We understand your frustration with this, when appliances are having a intermittent issue it does make it a more difficult task to diagnose the cause of the issue. We did notice that the last visit was under extended warranty, unfortunately we can not move forward with a return call until we receive another work order. Please give your extended warranty provider a call so they can send over the required work order so we can have a technician come back out. 


Timely efficient and a job well done




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Taken for a ride




Review of A to Z Appliance Service

Call them to tell them needed service for our Trash Disposal unit in the kitchen. The service person came home, looked at it and confirmed it was not working. Said he didn’t fix Trash Disposals and left after a couple of min . Got billed over 100.00. I called his office manager to ask about the charges for doing nothing and confirmed what I had already told them: the Trash Disposal was not working If didn’t matter, he said to pay the bill I paid to avoid lengthy disputes and waste of time I Do NOT recommend this company


Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


great job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Excellent Service from Joel of A to Z




Review of A to Z Appliance Service

Joel provides professional and competent service. He is very knowledgeable about the equipment he services.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers!


GREAT AT GETTING OUT TO CUSTOMERS FAST




Review of A to Z Appliance Service

YOU GUYS ARE GREAT MAKES MY JOB ALOT EASIER.THANK YOU GREG.


Response from A to Z Appliance Service:

Thank you for the review!


Great service!




Review of A to Z Appliance Service

Nice and friendly!


Response from A to Z Appliance Service:

Thank you!


Wonderful service




Review of A to Z Appliance Service

Joel was amazing. He was very helpful and finally resolved issue with my oven. Pleasure to have in my home.


Response from A to Z Appliance Service:

Thank you for the review!


Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


good service




Review of A to Z Appliance Service

I am a believer that if you can't fix the problem maybe you should cut the person a break on your first service call.


Response from A to Z Appliance Service:

Thank you for your review.


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Whirlpool oven door gasket.




Review of A to Z Appliance Service

No out of pocket cost. Warranty issue.


Response from A to Z Appliance Service:

Thank you!


good but expensive




Review of A to Z Appliance Service

Great service professionally performed but on the expensive side.


Response from A to Z Appliance Service:

Thank you for the review.


Excellent technician




Review of A to Z Appliance Service

Joel was fantastic. He was on time, courteous, answered all my questions and didn’t leave a me.


Response from A to Z Appliance Service:

Thank you!


On Time and Got It Fixed




Review of A to Z Appliance Service

We used A to Z four years ago for a repair and I was pleased with the service and just like last time I am pleased once again. Nothing like needing a repair Christmas Eve! I would recommend A to Z to anyone needing an appliance repair.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers!