Terry

A to Z Appliance Service Rated 4.7 out of 5 stars based on 114 customer reviews

We serviced a
WHIRLPOOL 30' FDBM
Model WRF560SEHZ03
Near Lewisburg, OH 45338
Terry
Job Details: 04/11/2024
Replace the evaporator motor in the freezer section reassembled unit Union operating properly at this time customer will observe to confirm operation
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM2
Near Englewood, OH 45322
Terry
Job Details: 04/11/2024
Opponent inspection found ice buildup in the ice room hindering the ice arm from operating properly unsure where the ice is coming from spoke with tech line spoke with Nate spoke with another technician none of them have ever seen or experienced this before tech line seem to think that it was frost build up for a minute damper that it was not operating properly all the time I operated the damper in diagnostic mode damper operating properly at this time what seems more seat feasible would be overspray from the valve when it opens and closes I'm going to order at the damper and the valve both I turn the ice maker off and I'm going to reschedule the customer for 10 days out when we come back we'll inspect for ice and see if the ice is there that should tell us whether it's the damper or the valve; ordrng 1 67006322 (Valve) and 1 WP67006341 (Damper seal) and 1 WPW10127427 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Loramie, OH 45845
Terry
Job Details: 04/11/2024
Replace the fill valve on the washer still had a leak at the hose connection for the cold water side customer had another hose I removed the hose washer from a different hose and installed it with grease unit operating properly at this time customer will observe for continued operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Piqua, OH 45356
Terry
Job Details: 04/11/2024
Check the refrigerator over found the odor of the customer was describing to be a reaction to the braided water line versus Piqua public water start to customer that the water line needs to be replaced to a copper line and to use coffee to absorb the odor for the time being unit operating properly customer will observe to continue operation
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Piqua, OH 45356
Terry
Job Details: 04/11/2024
Machine over found the retaining bushings for front and rear right side of the in a basket at cracked and the inner basket dropped and hit the floor when it hit it pushed the drain pump up into the tub cracking the inner tub or the outer tub needs the outer tub replaced as well as the drain pump and the suspension rods; ordrng 1 W10371566 (Inner tub) and 1 W11217817 (Rods) and 1 W10919003 (Pump)
Michael Boyde
Vandalia, Ohio
04/13/2024
Great service I have used them over the years and recommend them to anyone have a problem with appliances.
Thank you for your kind recommendation and for being a loyal customer over the years! We're glad we could help with your appliance issue.
Overall Experience
S. Gregg
Vandalia, Ohio
04/13/2024
The most conscientious, polite and efficient repairman we have ever had. He is an asset to you business.
Thank you for your kind words about Terry! We are thrilled to hear that he provided such conscientious and efficient service. We truly value Terry's dedication and customer service skills.
Overall Experience
Leslie B
Loveland, Ohio
04/06/2024
Terry was very thorough and explained everything he was doing. He even gave me some cleaning tips. Very helpful!
Thank you! We're glad to hear that Terry provided excellent service and helpful tips during his visit. Let us know if you need any further assistance.
Overall Experience
Roy
Maineville, Ohio
03/02/2024
Thank you!
Overall Experience
Ronnie
Cincinnati, Ohio
03/02/2024
Excellent
Thank you for taking the time to leave a review.
Overall Experience