Do you have a Prizer-Painter Stove Works range or gas oven in your kitchen? If so, read on for important information about a recall issued early last fall.
In September of 2018, Prizer-Painter Stove Works, the U.S. Consumer Product Safety Commission (CPSC) and Health Canada issued a safety recall of several free-standing ranges and wall ovens. This was due to an issue where “[u]se of the convection oven fan during pre-heating or broiling [could] cause accumulated gas to ignite, posing a burn hazard to consumers when the oven door is opened.” More than fifty incidents have been reported, with nine resulting in minor burn injuries.
Eight of Prizer-Painter Stove Work’s Blue Star and Big Chill lines are listed on the recall notice – seven free-standing range lines and one gas-powered wall oven line. You can find information on the specific lines, model numbers and serial numbers on the Prizer-Painter Stove Works recall website, the U.S. CPSC recall notice or the Health Canada recall notice.
There have been three other recalls involving ranges and burn hazards in the U.S. since the middle of 2015.
If you own a unit affected by the recall, the manufacturer is offering a free repair. Turn off the convection fan, then call the Prizer-Painter Stove Works Customer Hotline between 9AM and 5PM Eastern during the week to schedule an appointment. Have the series line, model number and serial number handy.Customer Hotline Number: 1-800-449-8691
While we service many appliances in the Cincinnati area, we always recommend reaching out to the manufacturer when it comes to recalls. If your range or oven is affected by this recall, please call the hotline number listed above with any concerns you have or to schedule a repair.
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