"Found left side of lid at hinge has broken causing lid to pop up, and not lock, needs lid replaced to fix, lid W11130236 $294.90, labor $153.00, customer does not want to repair."

"Customer complaint of lid lock constantly locking, and unlocking during cycle making noise, found strike on lid was not going into lid lock all the way causing lid lock to constantly try to lock, adjusted strike, calibrated control, ran test cycle, lid is staying locked, no constant clicking from lock, checks ok."

"Replaced gearcase, cam, belt, actuator, and agitator and tested unit, unit checks ok."

Check machine over found door lock issue replace the door lock in the main control unit operating properly at this time after calibration customer will observe operation

"Customer stated unit is still jot spinning or agitating and is making vibrating noise, found agitator teeth and gearcase teeth stripped causing unit to not agitate and causing noise, also found dunit will spin properly but due to cam and belt wearing on each other there is a noise, unit needs new agitator, gearcase, cam, belt, and agitator bolt. Also ordering shift actuator for possible issue.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Agitator bolt) and 1 W11481722 (Actuator)"