Terry

A to Z Appliance Service Rated 4.7 out of 5 stars based on 183 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Mason, OH 45040
Terry
Job Details: 01/30/2025
W10633627 fan $128.75 WPW10589837 main control $309.70 labor 153.00 check the refrigerator over found frost build up behind the crisper drawers indicating sensor and fan issue customer declined estimate at this time for repairs is going to replace the refrigerator unit also has rust developing around the dispenser assembly
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Mason, OH 45040
Terry
Job Details: 01/30/2025
Whirlpool safety team Samantha/ WP3149400 RF switch $67.89 labor $123.00 check the machine over found shorted switch for right front burner gave the customer an estimate after I called Whirlpool safety team and gave them the updated issue Whirlpool safety would only cover the service call will not cover parts or labor to change customers going to repair himself and decline the estimate at this time
We serviced a
JENNAIR RANGE
Model JES1750ML1
Near Cincinnati, OH 45249
Terry
Job Details: 01/30/2025
Customer was complaining that the broil was not working I asked her to turn the unit on for broil I wanted to observe how she started to broil cycle while she was doing this I opened up the owner's manual customer was opening the door and leaving it open in broil in the manual it says to leave the door closed I shut the customer this and close the door shortly thereafter you can see the Broil on the glowing cherry red you ended operating properly at this time customer will continue to observe also email the customer a PDF of the owner's manual to make sure that she had it to thoroughly read and understand the operation of the product
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maineville, OH 45039
Terry
Job Details: 01/30/2025
"F0E4, F7E7ckecked the waSHER OVER AND FOUND THE ERROR CODES LISTED REPLACED THE CAM AND ACTUATOR KIT THEN RECALLIBRATED THE UNITUNIT OPERATING PRPERLY AT THIS TIME THE CUSTROMER WILL CONTINUE TO OBSERV TO CONFERM DIAGNOSIS; used 1 W11481722 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Morrow, OH 45152
Terry
Job Details: 01/30/2025
"Recovered the refrigerant from the system replaced wise motion compressor and filter dryer tester for leaks and unfound pulled a vacuum on the unit and recharged unit operating properly at this time customer will continue; used 1 876765 (Tubing kit), and 1 W10843121 (Dryer) from stock"
Robert
Goshen, Ohio
MAYTAG DRYER
MEDC500VW0
Terry called about 30 minutes out was great. Got here and got to work and repaired my broken dryer in no time. He was very knowledgeable and a very nice person! Would highly recommended! Thanks!
02/01/2025
Melissa
Beckett Ridge, Ohio
WHIRLPOOL REFRIGERATOR
WRF767SDHZ00
Friendly, punctual, professional and took care of the issue immediately. He knew what was wrong and completed the repair within an hour. I highly recommend A-to-Z if you have any appliance issues.
Thank you so much for your kind words. We are thrilled to hear that Terry provided you with a positive experience and effectively resolved the issue with your Whirlpool refrigerator. We appreciate your recommendation and are here to help with any future appliance needs.
01/27/2025
Clarissa
Morrow, Ohio
WHIRLPOOL WASHER
WTW4957PW0
He has great customer service skills. He was very respectful and kind.
Thank you so much for your kind words, Clarissa! We are thrilled to hear that Terry provided you with great customer service. We appreciate your feedback and are here for any future appliance needs you may have.
01/26/2025
Silvia Perez
Hamilton, Ohio
MAYTAG DRYER
MED7230HW1
Really efficient and professional work!
Thank you, Silvia! We are thrilled to hear that you found our service both efficient and professional. If you have any further questions or concerns, please don't hesitate to reach out.
01/25/2025
Beckett Ridge, Ohio
WHIRLPOOL MICROWAVE
WMH31017HZ09
Thanks!
01/24/2025