Terry

A to Z Appliance Service Rated 4.7 out of 5 stars based on 118 customer reviews

We serviced a
KENMORE FREEZER
Model 25328262805
Near Brookville, OH 45309
Terry
Job Details: 04/18/2024
Check the unit over to confirm customers complaint if you did not cooling found compressor was not running either was the fan move the unit and found the defrost timer found the unit was stuck in defrost turn the timer unit took off running confirmed Heat on the cabinet to ensure Cooling will need defrost timer ordered to repair the unit; ordrng 1 5304518034 (Timer)
We serviced a
SAMSUNG REFRIGERATOR
Model RB195BSSW/XAA
Near Vandalia, OH 45377
Terry
Job Details: 04/17/2024
Replace customer supplied ice maker unit operating properly at this time customer will observe operation to confirm diagnosis
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Tipp City, OH 45371
Terry
Job Details: 04/17/2024
Remove the door from the oven clean the glass in the cavity as well as the oven door frame separated the glass replace the interior section of glass reinstalled door to oven unit operating properly at this time customer will observe to confirm repair
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AERS
Near Tipp City, OH 45371
Terry
Job Details: 04/17/2024
Check the unit over customers complaint is unit was not making crushed ice upon further inspection found the arm sticking in the cubed mode customer had a replacement ice bucket I installed the ice bucket ice is operating properly at this time customer also had a complaint of drain issues from the refresh food evaporator is going to require the fresh food evaporator cover to be replaced the part is no longer available
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Loramie, OH 45845
Terry
Job Details: 04/17/2024
Customers complaint is weak flow on hot water remove the hose in the back of the machine to check screen seam clear but there's a definite difference between the hot water and the cold water fill unit needs hot water valve replaced again; ordrng 1 W11210463 (Valve)
bobsandyg
Vandalia, Ohio
04/21/2024
He is a very good rep for your company. He was so competent and made sure he did everything he could to solve the problem. He is also very personable and polite. If we need service again we would want him to be our contact.
Thank you so much for your kind words about Terry! We're thrilled to hear that he provided excellent service and that you were pleased with his competence and professionalism. We'll be sure to pass along your feedback to him, and we look forward to assisting you again in the future.
Overall Experience
mboydeman
Vandalia, Ohio
04/20/2024
Great people that provide quality repair services for customers needing their appliances repaired.
Thank you so much for your kind words! If you ever need our services again, feel free to reach out!
Overall Experience
Ann VanDyne
Xenia, Ohio
04/20/2024
Terry seemed knowledgeable about the washer and how to fix it. Very nice person to
Thank you for your kind review! We are glad to hear that Terry was able to assist you. If you have any further questions or concerns, please don't hesitate to reach out.
Overall Experience
Troy, Ohio
04/20/2024
Thank you for your feedback!
Overall Experience
Michael Boyde
Vandalia, Ohio
04/13/2024
Great service I have used them over the years and recommend them to anyone have a problem with appliances.
Thank you for your kind recommendation and for being a loyal customer over the years! We're glad we could help with your appliance issue.
Overall Experience