Neil B.

AtoZ Appliance Service Rated 4.9 out of 5 stars based on 466 customer reviews

We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS05
Near Springfield, OH 45502
Neil B.
Job Details: 11/30/2023
Issue--- the ceramic piece that holds element up in place in the microwave came off. Ordering ----Mounting Bracket for microwave element. Next visit--- ; ordrng 1 W10909479 (Mounting Bracket)
We serviced a
LG WASHER
Model WM4000HBA
Near Cedarville, OH 45314
Neil B.
Job Details: 11/30/2023
Washer needs --- Bellows AGM30030702 ( $ 172.84 ) + Labor $ 175.00. Customer wants to think about Repair.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, OH 45505
Neil B.
Job Details: 11/30/2023
Unit won't start. Found bad timer. Ordering parts. Next visit --- Tuesday 12--5--23.; ordrng 1 W11685947 (Timet) and 1 W11675852 (Timer knob)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Springfield, OH 45505
Neil B.
Job Details: 11/30/2023
Installed --- motor / capacitor / Splutch / Belt. Ran unit ---- checks OK. ; dspstn on spec-tagged invntry: 1 W11026785 MOTOR-DRIVE
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ2
Near Springfield, OH 45503
Neil B.
Job Details: 11/30/2023
Installed --- Wire Harness / terminal / terminal block cover. After installing parts --- there's NO power to Range. Can't check unit for operation.
South Charleston, Ohio
11/28/2023
The service tech was very good at explaining to me that the problem was not with the dryer, but rather a power problem in my house. He was friendly and couteous, however, I do not like someone coming into MY house and ask me if I'm a christian. I am not, but it's really none of his business!!
thank you for your feedback and bringing this to our attention. We apologize if our technician's personal question made you uncomfortable. We appreciate your understanding regarding the power issue and are glad to hear that our technician was able to explain the situation to you. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Overall Experience
Fisled1
New Carlisle, Ohio
11/28/2023
My refrigerator is 6 months old, the ice maker quit working. I called for warranty service and Neil from A to Z appliance was dispatched to repair my refrigerator. I was advised that parts would need to be ordered. On Wednesday of the same week, Neil returned and repaired my appliance which is now operating correctly. I would recommend this company to any one in need of this type service, Neil was On time And very Polite, and a pleasure to meet.
Thank you so much for your kind words! We are delighted to hear that Neil provided timely and polite service, and that your refrigerator is now operating correctly. We truly appreciate your recommendation and hope to have the opportunity to assist you again in the future if needed.
Overall Experience
Jessica
Springfield, Ohio
11/28/2023
He was awesome! Got the job done early in fact, and correct! Def recommend him for sure!
Thank you so much! We're glad Neil was able to fix your dishwasher quickly and accurately. We appreciate your recommendation and look forward to assisting you with any future appliance service needs you may have!
Overall Experience
Springfield, Ohio
11/11/2023
Neil was very professional & knowledgeable. I would highly recommend this company.
Thank you so much for the positive review! We're glad to hear that Neil provided professional and knowledgeable service. We appreciate your recommendation and look forward to assisting you in the future.
Overall Experience
Maytagfan
Springfield, Ohio
11/11/2023
Neil was very punctual and notified when he was on his way to our house. Neil was very friendly and informative. I appreciated how organized and tidy he was too. Thank you Neil, for a good service experience.
Thank you for taking the time to leave us a review! We're glad to hear that Neil provided you with a punctual, friendly, and informative service experience. We appreciate your kind words and are here to assist you with any future appliance needs. Thank you again!
Overall Experience