Unit needs motor and controller replaced for repair due to intermittent shorting out during agitation and resetting of control. Parts are available at local SSB rescheduling for repair tomorrow will pick up at location; ordrng 1 W10890624 (Motor) and 1 W11603811 (Control)

"Found that customer was unable to start unit due to confusion on start up process and running with new control design. Instructed customer on operation and ran unit through main electronic control recalibration. Confirmed proper leveling, filling, washing and draining/spinning. Recommending a fresh cleaning tablets. All checks are now good; used 1 W10135699 (Affresh) from stock"

"Ran unit through diagnostics and checked for proper operation and function of heater. Confirmed proper filling, washing, draining and drying of unit. Recommend fresh cleaning tablets periodically proper performance and function all checks are now good customer to observe; used 1 W10282479 (Affresh) from stock"

"Found unit rocking significantly and during wash cycle unit was vibrating and preventing from proper spinning out. Ran through recalibration of main control and level the unit. Recommending a fresh cleaning tablets periodically for proper performance and function tested and confirmed proper filling, washing, draining and spinning. Customer to observe; used 1 W10135699 (Affresh) from stock"

W11322901 control main 304.04Install control panel and found the unit was responding the same and not operating properly would need replacement of Maine electronic control. Took off control panel and reinstalled existing panel. Rescheduling for availability of part; ordrng 1 W11322901 (Main control)