"Found cracks in inner basket, as well as agitator, needs inner basket, and agitator replaced.; ordrng 1 W11550891 (Agitator) and 1 W11178224 (Inner basket)"

"Found F6E2 communication error, checked connection at control, and console, found control not sending correct voltage to console, found console reading open, needs control, and console replaced.; rqstng P&A on 1 W11413566 (Console), ordrng 1 W11406681 (Control)"

"Checked for error codes, found off balance error, checked unit for leveling, found unit has large amount of excess suds causing unit to stop mid cycle, informed customer on correct amount of detergent to use, used affresh tab to clean unit, calibrated unit, ran test cycle, all functions normal, checks ok.; used 1 W10135699 (Affresh tab) from stock"

"Checked ice maker, found piece of ice stuck in ice maker causing ice maker to not cycle, removed piece of ice, ice maker cycled, and called for correct amount of water, checks ok."

"Checked for error codes, found long fill error, long drain error, and pressure fault error, checked water valve, checked drain pump, checked drain hose, found drain hose is laying on floor causing siphoning, found unit has excess suds causing unit to go into long drain, adjusted hose to 36in, informed customer to use 3 tablespoons of detergent max, calibrated unit, ran test cycle, all functions normal, checks ok."