"Found water valve is not opening all the way, found circulation motor is too weak, needs motor, and valve reppaced to fix, motor 12008381$127.50, water valve 10023852 $27.00, unit removal $75.00, labor, $175.00, customer does not want to repair."

"Checked water valve, and water lines, check drain pump, and drain hose, Checked outer basket, Found unit was leaning too far forward causing tub To get out of sync, And Water coming in to go down the back of washer instead of into tub, Leveled up front of unit, Calibrated control, tested unit, Unit is functioning properly, no leaks found at this time, checks okay.; dspstn on spec-tagged invntry: 1 W11399437 PUMP"

"Found no stored errors, checked drain pump, checked drain hose, found unit is getting oversuds causing poor drain and spin, customer instruct of proper amount of detergent to use per load, informed customer to clean unit with 1/4 cup vegetable oil, and then an affresh, calibrated control, unit is functioning properly, checks ok."

"Found E5 ice maker error, checked temperature and freezer, freezer is at 4?, checked ice maker, ice maker is finishing harvest cycle, found water fill tube has ice in it causing no water to ice maker, cleared out ice in water fill tube, found insulation around heater for fill tube was not installed properly, adjusted insulation around heater for fill tube, ice maker filled with water, customer to observe, checks okay."

"Tested unit, found wash motor is not engaging, checked wash motor, wash motor is reading open, checked voltage from control to wash motor, control is sending proper voltage to wash motor, replaced sump and motor assembly, calibrated control, tested unit, unit is functioning properly at this time, checks okay."