Jake S.

AtoZ Rated 4.8 out of 5 stars based on 250 customer reviews

We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QVS06
Near Springboro, OH 45066
Jake S.
Job Details: 10/21/2021
"Found unit had leak coming from water line under freezer door due to crack in line. Took water line out to try and patch it but found line was cut too far back to recover, line cannot be patched. Advised customer that unit will only leak if they dispense water. Water line is only included with door and found the door is no longer made. Advised customer everything will work except water dispenser, unit checks ok otherwise."
We serviced a
WHIRLPOOL SXS 22' RAMOS
Model WRS970CIDH00
Near Middletown, OH 45042
Jake S.
Job Details: 10/21/2021
"Found unit randomly warmed up in both compartments over the weekend, started to freeze again a day before appointment. Found both compartments operating but not at proper temp, slightly warm. Checked and found some melting ice on top of freezer evap, no other frost pattern. Ran test 4 and found compressor running properly, defrost thermistor slightly off spot, secured in place. Determined control stuck unit in cooling with no defrost causing low cooling, customer reset corrected issue but took several days to melt ice. Advised customer to monitor for now, if issue recurs unit needs control W11172798"
We serviced a
KITCHENAID REFRIG
Model KRMF606ESS00
Near Springboro, OH 45066
Jake S.
Job Details: 10/20/2021
"Found unit had ice buildup in freezer from having freezer open so long in previous visit, cleared ice, raised up for better door seal, and cleared condenser. Unit checks ok at this time."
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Dayton, OH 45458
Jake S.
Job Details: 10/20/2021
"Found unit leaking from front panel, could not recreate but determined unit seems to be overfilling due to drain pump not draining water out completely, pump is running weak and needs replaced. Advised customer that fix is not guaranteed since leak was not seen in testing.; ordrng 1 WD19X25187 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Dayton, OH 45429
Jake S.
Job Details: 10/20/2021
"Found no lights in either compartment working due to short in main fridge LED board, needs replaced. ; ordrng 1 WPW10515058 (LED)"
Aaron B
Kettering, Ohio
10/21/2021
Diagnosed the problem quickly and gave great advise on next steps. True professional. For any appliance issue, AtoZ is my go to.
Overall Experience
TrainBrain
Liberty Township, Ohio
10/04/2021
Jake was great! I asked him to put on a mask and he and his associate promptly did so. A surgical mask, not a gaiter. That’s important to me. He was polite and efficient. Called about 20 minutes out. Seemed knowledgeable about my appliance.
Overall Experience
Karen
Liberty Township, Ohio
09/30/2021
Jake found the problem, so we are happy. Hubby states he could use better tools, a good multi meter and an amprobe. Maybe company does not provide these? Otherwise, great job!
Overall Experience
Amy D
Dayton, Ohio
09/17/2021
Technicians were very professional and knowledgeable
Overall Experience
Matt Z
Loveland, Ohio
09/09/2021
Very professional and informative.
Overall Experience