"Found screw stuck in seal. Removed and tested unit, all checks a re good now, cus to observe."

Replaced all 4 suspension rods. Unit is testing good now. All operarions are good. Cus to observe.

"Inspected unit, found short in main control board causing heating issue, charged uhr for second Appliance rate service call charge, for checking out unit, Whirlpool is covering the parts and labor for the repairAuth-A13WVK0WPL1 from wpl safety"

Found unit leaning forward slightly and foam insulation was tucked down into tub area collecting water during cycle. Leveled unit properly reinstalled insulation for proper operation. Ran and tested unit confirmed no leaks from pump area or gasket. After repair all checks and tests are good. Customer to observe

"Removed ice maker assembly and cleared obstruction in the fill cup. Defrosted and tested unit in cycle after repair. Adjusted door gasket to create better seal during operation. After repair. All checks are good, cus to observe, Office to collect payment for repair; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"