"Found damage to front panel inside panel, impact from something during shipping bent in the side and will not allow front panel to line up on the hooks, ordering front panel and cabinet; rqstng P&A on 1 8533643 (Cabinet), ordrng 1 W10806345 (Front panel) and 2 W10854425 (Clip)s"

"Found evaporator had frozen over, customer had cleared off evaporator before coming, checked defrost thermostat, checked defrost heater element, checked power from control to element, found control only sending 13 V to heating element, needs control replaced.; ordrng 1 WPW10503278 (refer elect cont brd)"

"Diagnosed unit giving F6 E2 communication error and F2 E1 stuck keypad error, needs to have console and Main control board replaced, submit for authorization and ordering parts; rqstng P&A on 1 W11162441 (Console) and 1 W11429620 (Control)"

"Checked heating element and blower, cleared obstruction in blower housing, secured door handle in place, made adjustment to Door catch and strike, recalibrated unit, all operation checks okay; used 1 W11390781 from stock"

"Found crack in blower wheel, made adjustment to blower housing to help quiet vibration in the meantime. ordering blower wheel; ordrng 1 WP697772 (Blower wheel)"