"Filled unit with water and ran tested cycle, confirmed proper filling washing and draining, removed and cleared drain build up preventing unit from draining properly. Cus to observe."

"File-7737316903Inspected unit, found partial Frost pattern on freezer evaporator again building up ice ball, took pressure readings of low side and high side, high side is right at 100 PSI, low side is at negative 10 psi, checked all joint connections with black light for die leaks, no sign of oil residue or Dye at any fittings, called tech line to document findings, tech line determined after tests and previous repairs that unit has an internal leak in the cabinet, unit is being sent to product review, Whirlpool will contact customers in 3 to 5 business days"

"Inspected unit, found upper and lower oven thermostats had blown during self cleans, replaced one thermostat, picked up the other thermostat from encompass verified both ovens are heating normally to temperature at this time, all checks okay; pckd up 1 318578506 (Thermostat)"

"Found door seal was coming out of track, not staying installed. Applied silicone inside tack and confirmed proper operation after repair. Cus to observe. All checks are good now. ; used 1 W10841140 (Silicone) from stock"

"Sr- 7736975209 marquise (guarantied will honor documented warranty)Unit had intermittent pump motor operation. Replaced and ran through auto test cycle, all operations are now good, cus to observe."