"Installed new control and oven temp sensor, tested unit by preheating oven to 350 degrees, unit is now operating as designed, all checks okay at this time."

"Inspected unit, found F6E1 for a oven temperature sensor fault, tested sensor, found sensor reading off in kohm value, found broil element coming on as soon as unit is put into diagnostics, removed terminals from bake element and ensured element wasnt grounded out, tested leads coming off element, found element leads giving off 63 AC volts in normal run mode when no cycle is selected and with leads disconnected from element indicating a stuck relay on control, determined relay got stuck causing temperatures to climb and short out oven sensor, unit needs new control and oven temp sensor to repair. ; ordrng 1 W11528249 (Main control) and 1 W10181986 (Oven temp sensor)"

"Inspected unit, found freezer door solidly frozen shut, was unable to get door open, called terry, had customer sign damage waiver and advised customer that he would have to unplug unit and let unit defrost for me to be able to get into freezer compartment, advised customer that there will be a lot of water leaking from unit during defrost process and to surround unit with towels and check on unit frequently to avoid damage to floor, advised customer that as soon as he can get freezer door open to call us to come back out and provide further diagnosis."

DG96-00559A control UI - 128.28DE07-00130B display - 174.80Labor - 220.00Service call - paid (119.00)Unit has shorts on display board where some of the LEDs are flashing repeatedly also some of the buttons on the touch user interface or not responding. Would need both parts replaced for my diagnosis. Customer to observe

"Installed new drain pump, tested unit, unit is now draining and functioning as designed, all checks okay at this time."