Unit needs motor and controller replaced for repair due to intermittent shorting out during agitation and resetting of control. Parts are available at local SSB rescheduling for repair tomorrow will pick up at location; ordrng 1 W10890624 (Motor) and 1 W11603811 (Control)

"Found that customer was unable to start unit due to confusion on start up process and running with new control design. Instructed customer on operation and ran unit through main electronic control recalibration. Confirmed proper leveling, filling, washing and draining/spinning. Recommending a fresh cleaning tablets. All checks are now good; used 1 W10135699 (Affresh) from stock"

"Found unit rocking significantly and during wash cycle unit was vibrating and preventing from proper spinning out. Ran through recalibration of main control and level the unit. Recommending a fresh cleaning tablets periodically for proper performance and function tested and confirmed proper filling, washing, draining and spinning. Customer to observe; used 1 W10135699 (Affresh) from stock"

Checked over dryer and tested with clothes in cycle listen for operation no squealing or squeaking sound during running. Confirmed proper ventilation shows evidence of previous restriction. Unit is venting properly and drying properly at this time. Used tie to secure harness at back for safe operation. Customer charger all checks are now good; used 1 W11390781 (Tie) from stock

Installed silicone on both door gaskets and confirmed proper operation after installation. All checks and tests are now good. Customer to observe