"Complaint of unit lid locked, no power. Confirmed issue, control is receiving proper 120 VAC, but status light is off, not allowing power through control, needs replaced, quoted part: control: W11419171 $304.04, $10.00 shipping, labor $123.00. Customer to decide on repair."

"Was informed by husband they had looked up part, and had decided they were going to purchase a new unit for the cost."

"Inspected unit, customer stated timer wasn't counting down, checked incoming voltage to unit, unit was receiving proper voltage, removed back panel from console, verified customer complaint of timer not running, found that timer motor plug was receiving 120 volts, removed plug, upon further inspection, noticed terminal on timer motor was bent in a way that prevented it from going inside the terminal on the plug, corrected timer motor terminal, plugged timer motor back in, timer is now countimg down and functioning as designed, all checks okay at this time."

"Inspected unit, found user interface had corrosion across contacts causing unit not to power on, cleaned corrosion with isopropyl alcohol and q-tips, sealed contacts with whirlpool electrical grade silicone to prevent further corrosion issues, user interface powered on, tested unit with customer, all checks okay at this time."

"Test dryer,seems to work on automatic but will not shutdown on timed dry,. Ordering a new timer. ; ordrng 1 W10857612 (Timer)"