Appliance Repair in South Vienna, Ohio

Issue ice bin is damaged & mounting plate below is broken as well.Ordering Ice Container Assembly W11785590 / Mounting plate assembly W11759371.Next visit Monday 3226.; ordrng 1 W11785690 (Ice Container Assembly) and 1 W11759371 (Mount Plate Assembly)

Duplicate ticket installed the Inlet assembly from this ticket on ticket # 415823.

Issue Not running properly. Found inlet valve needs replaced F8E1. Ordering part W11641117.Next visit Friday 121225. ; ordrng 1 W11641117 (Inlet valve assembly.)

Confirmed drain pump running constant. Installed ACU W11608056. Ran calibration / Test cycle.Unit checked OK.

Installed Infinite switch WP3148952 Unit checks OK.

Issue LR burner turns ON but then shuts OFF. The burner will not turn ON @ all.Ordering LR Infinite switch WP3148952 / LR Element W11171119. Next visit - ; ordrng 1 W11171119 (LR Element) and 1 WP3148952 (LR Infinite Switch)

Issue LR burner turns ON but then shuts OFF. The burner will not turn ON @ all.Ordering LR Infinite switch WP3148952 / LR Element W11171119. Next visit - ; ordrng 1 W11171119 (LR Element) and 1 WP3148952 (LR Infinite Switch)

Issue installed door lock. Unit still not working. Unit needs Elect CNTRL DC92-02388H ( $ 372.50 ) + Labor $ 153.00 + Tax $ 39.41 = $ 564.91. Customer will replace Washer.

Door will not open. No water in unit. Stacked Unit. Unit has error code 9C2 ( door sensor )Unit needs door lock DC34-00028A ( $ 140.98 ) part is on backorder. Unit may also need Elect CNTRL DC92-02388H ( $ 372.50 ). Cost to install Door lock $ 140.98 + $ 175.00+ Tax $ 21.33 =$ 337.31. ; ordrng 1 DC34-00028A (Door lock)

Issue Giving error codes F6E3 ( ACU to MCU ) F7E4 ( basket re-engagement ). Ran test cycle Gear case is leaking badly. Unit not agitating properly. Unit needs drive assembly W11449841 ( $ 275.81 ) / Stator W10915700 ( $ 239.19 ) / slider W10734521 ( $ 38.08 ) / Rotor W10915701 ( $ 141.10)Screw W10752189 ( $ 9.73 ) / Labor $ 220.00 + Tax. Customer will replace washer.

"Replaced UI and tested unit multiple times in bake and unit started up and sent power to elements properly every time, unit also has no error codes stored now. Customer to monitor, unit checks ok."

"Customer stated unit has been more consistent in heating, but is still having issues. Before, seemingly 1 out of 4 times, unit would not heat at all, screen would say Lo and not get hot even in bake, however, now unit seems to only be doing that 1 out of 10 times. Found unit had f6e1 error, tested temp sensor, sensor ohming properly at 1083 at 71, then tested unit in bake and unit is sending proper 240v to bake, broil, and convection element when needed. Called techline and ran through tests, found in bake, unit was not sending voltage to the elements, then after a reset, unit started working properly again. Per techline, if I were a wiring issue, it would happen every time, if it were a house voltage or breaker issue, other oven would have same issue, so all checks point to a bad UI, per techline, unit needs new UI. Also found UI won't let me clear error codes.SR: 7741756734; ordrng 1 WPW10298120 (UI) and 1 Shipping (Shipping)"

"Replaced right oven appliance manager and tested unit, pit unit on bake at 350 and found unit heating properly and getting up to temp properly, preheated in about 12 minutes. Unit checks ok."

"Customer stated unit right oven was intermittently not heating at all, and when it does heat, it heats up very slowly. Found unit had f6e1 error, and tested unit per techsheet, all checks point to appliance manager being the issue, temp sensor checks good, both elements check good. Unit needs new appliance manager; ordrng 1 Shipping (Shipping) and 1 W10852104 (Appliance manager)"

Installed - ACU. Ran calibration / Test cycle unit checked OK.

"Issue - unit has gotten stuck in spin. It also has gotten stuck in rinse. NO error codes. Ran test cycle to observe - checked OK. Customer said the problem seems to occur on the ( Whites ) Cycle. Tech line ( Andrew ) 7739236655. Gave customer phone # for safety 8665505136.Tech line said to have customer call them with what customer is experiencing. ; ordrng 1 W11608056 (Elect CNTRL), used 1 Shipping (Shipping) from stock"

Issue - not starting. If U unplug unit for a a couple of minutes & then plug back in then unit will power up & work. Theres a software update needed for customer to do. Gave customer phone Contact to call. 1-866-333-4591. ; dspstn on spec-tagged invntry: 1 279973 CUTOFF

Issue Not draining. Found knock-out plug on disposal was in place. Unit checks OK.

Issue unit is running noisy. Leaking gear case. Unit needs screw W10752187 ( $ 9.46 ) /Wash plate W10902814 ( $ 115.99 ) / basket W10752719 ( covered by warranty ) / Splutch W10721967( $ 42.70 ) / Gear Case W11454734 ( $ 252.58 ) / Belt WPW10006384 ( $ 27.97 ).Parts $ 448.70 + Labor $ 220.00 + Tax $ 50.15 = $ 718.85. Customer will replace unit.

Issue --- Customer wants unit checked out. Unit working as designed.