Found impeller's splines are messed up on motor cannot tighten up to auger motor also will not throw it off therefore I have to rebuild auger motor and the divider the whole auger motor set up has to be rebuilt; ordrng 1 W11548538 (Wire harness) and 1 WPW10309864 (Divider) and 1 WP63052-2 (Impeller) and 1 W11378860 (Spacer) and 1 W11310391 (Motor) and 1 WPW10196393 (Damper) and 1 WP67006341 (Gasket) and 1 W11548539 (Air baffle)

"Found top of lid broken ordering lid at this time possible hinge Bent ordering them as well; rqstng P&A on 1 W11130236 (Lid), ordrng 1 W10861714 (Left hinge), rqstng P&A on 1 W11023747 (Right side hinge)"

Found oven mitt in blower housing removed oven mitt Brandon tested unit and it checks good at this time

Found dryer heating properly but vent in wall is clogged not allowing proper airflow dryer is on second floor of house so therefore I cannot check the vent customer is on a Rent-A-Center warranty so it is still in warranty unit checks good at this time

Robert SR#7733891162Found baked pan bowed causing igniter and igniter bar to rub on the bottom of flame diffuser talk to Robert from Tech Line explained I think cabinet is bent causing it to rub and scrape causing it to ground out and not light took pictures of the bottom of the pan where does rubbing Robert told me to tell customer to give Customer service that SR they're going to be exchanging unit