"Replaced gearcase, recalibrated control, tested unit, noise is now normal, all checks ok."

"Complaint of taking multiple cycles to dry. Found unit heating and tumbling well, but poor airflow. Checked vent hose. Found vent crushed behind unit and completely blocked by lint, cleared lint and corrected vent hose. Retested unit, good airflow. All now checks ok."

"Complaint of unit not starting cycles. Checked errors. F7E1, F7E5, tested unit, lid locked fine, basket speed is recognized by control, tested agitate and spin, agitate fine, spincameon, but very noisy, rumbling. Gearcase is noisy, not allowing proper movement during cycles, keeping unit from completing cycles. Checked washplate, washplate came loose. Quoted part: Gearcase: W11454372 $252.58, labor $220.00; ordrng 1 W11454372 (Gearcase)"

"Complaint of freezer door not closing right. Confirmed issue, found mounting screw for left hand rail sticking out slightly, causing rail to hit on it, keeping door from sealing. Tightened screw down, door is now sealing well, all checks ok."

"Complaint of unit stopped during a cycle, will not power on. Confirmed. Checked incoming power, found wire loose around terminal screw, corrected wiring, secured well, retested unit. Unit ran through diagnostic cycle normally, all checks ok.; used 1 W11390781 (Wire tie) from stock"