"Complaint of unit not dispensing water or ice, confirmed issue, tested unit, found valve buzzing, but no water passing through, wall has good pressure, needs new valve to repair.; ordrng 1 W11512399 (Inlet valve) and 1 WPW10341320 (Dual valve)"

"Complaint of error F8E4, confirmed error, checked for other errors, found F7E1 as well. Checked overflow pan, overflow pan has some water in it, cleared water from pan, ran diagnostic test cycle, unit filled fine, motor would hum, but not pump water, needs replaced. Drain is fine. Ordering pump and motor to repair.; ordrng 1 W11416362 (Pump and motor)"

"After installing wall, customer found unit seems bent, not aligning with cabinetry. Called techline, Chris, advised to install some shims to help with squaring unit up in cabinet. SR: 7736259634. Customer is unhappy with this resolution, is going to reach out to place of purchase to see about exchanging unit, wants to leave door as is to show damage on unit."

"Replaced gearcase and belt, tested unit, all functions normal. Recommended to secure drain hose in sink to keep pressure during drain from pushing it out of place.; dspstn on spec-tagged invntry: 1 W11239857 BELT"

"Complaint of noise throughout spin cycle. Checked errors, none stored, ran unit through diagnostic mode, found noise during spin, checked under unit, found evidence of oil lost from gearcase, needs replaced, ordering parts to repair.; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt)"