Sr- 7741604077 joe Icemaker- W11758523 back order Unit has broken wires on harness to icemaker. Icemaker in inoperable. Part is on back order due to age of unit. Customer has had unit for two weeks and icemaker had failed. Customer is wanting to reach out to distributor for exchange. Wanting to hold off on ordering parts at this time

"Unit had broken wire harness. Replaced with new harness from stock also used clip from harness to secure to prevent issue from, coming back. All checks are good now, ; used 1 W11643701 (Harness) from stock"

Lower drawer was not installed into track on the left-hand side metal portion of track was not holding tight and this was causing the drawer to hang up and bind. Customer had never removed drawer this would have been from manufacturer. Removed drawer and tightened all track Sections reinstalled drawer and confirmed proper operation and function. All tests and checks are now good

"Unit has loose connection to heater preventing consistent heating and operation, secured and tested for proper heating and airflow after repair. Also found restriction preventing good airflow, removed obstruction. All checks are now good, Cus thinks unit may still be in warranty, if receipt is produced will reimburse for SC"

Sr - 7740532806 butch Installed the main electronic control error code is still present. Called tech line and was instructed to separate the wires connecting to the spark module from any other wires on the harness to prevent cross voltage interference. I did this and still the error is showing up. Called tech line again and spoke with Butch. He is recommending More possible tests issue may be caused by a drop in voltage per error code description in diagnostics recommending Breaker to be replaced as a possible attempt in repairing this issue. Customer will be using for the cooktop over the weekend and will reach out if the error code shows up during any break cycles. Customer to observe