"Found back panel of unit was bent when taken out of box, took pic of damage, replaced back panel, calibrated unit, all functions normal, checks ok."

"Found diffuser door not closing all the way causing refrigerator to get too cold, reset diffuser, diffuser is opening, and closing normally, customer to observe, if problem persists would need diffuser replaced, diffuser WPW10196393 $127.78, labor $123.00, checks ok."

"Replaced panel, door, knob, name badge, and handle, everything checks fine at this time"

"Removed front panel and examined hoses and connections, no leaks found. Filled unit and found no leaks. Found bottle of water next to unit that was leaking, water on floor seemed to be originating from bottle removed bottle, everything checks fine at this time"

"Found 69V at terminal block, misdiagnosed heating element informed customer he would need to contact an electrician"