Appliance Repair Morrow Ohio

AtoZ Appliance Service Rated 4.9 out of 5 stars based on 49 customer reviews

We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Morrow, OH 45152
Mike B.
Job Details: 08/31/2023
"Inspected unit, found dent in right hand cabinet panel, replaced panel with pre-screened part, tested unit, all checks okay at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Morrow, OH 45152
Mike B.
Job Details: 08/15/2023
"Inspected unit, found RC evaporator drain and inside of cabinet frozen with ice, defrosted with steam gun and shop vac, removed back panel, found drain tube completely clogged with debris causing back up into RC compartment, cleaned and brushed out debris from drain tube, drains are clear, unit is now operating as designed, all checks okay at this time, if customer calls back in, can you send me out with a drain pan for RC evaporator - W11457241."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Morrow, OH 45152
Jeremy F.
Job Details: 08/02/2023
"Replaced compressor, pulled vacuum, checked for leaks, no leaks found, recharged unit with 54g of R600 refrigerant, high side is hot, low side is cool, unit is starting to cool normally, customer to give 24 hours for unit to get to normal temperature, checks ok.; used 1 W11506635 (Process stub), and 2 R600 (R600) from stock"
We serviced a
WHIRLPOOL ALPHA - CLYDE
Model MHW6000XW2
Near Morrow, OH 45152
Mike B.
Job Details: 08/02/2023
"Inspected unit, customer error stated unit was not advancing through cycles and wouldn't fill with water, found F8E1 for a long fill error, heard both hot and cold sides activate and observed good pressure from hot and cold sides of valve, ran service diagnostics cycle, during testing noticed lots of suds inside washing machine, blew through pressure hose, pressure hose is clear, used vegetable oil to cut suds down in unit, unit is now advancing through cycle as designed, advised customer on soap usage, all checks okay at this time, if customer calls back in can you send me out with a pressure sensor switch for unit - WPW10304342"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Morrow, OH 45152
Jeremy F.
Job Details: 07/28/2023
"Found refrigerator, and freezer at 60 degrees, found evaporator fan is running, found condenser fan is running, found compressor not starting, checked start device, found start device is getting 120 volts, but compressor is not starting, replaced start device, found compressor starting, but making loud noise while running, found compressor is only pulling 0.38 amps, compressor is inefficient, and needs replaced.; ordrng 1 W11547313 (Compressor) and 1 110 (Torch kit) and 1 106 (R600 kit) and 1 WPW10143759 (UV Dryer)"
Brota
Morrow, Ohio
08/05/2023
Mike did a great job diagnosing and solving the issue. Very professional approach and great communication throughout the process
Thank you for your kind words, Neil! We're thrilled to hear that Mike provided you with great service. We pride ourselves on our professionalism and clear communication. If you ever need assistance in the future, don't hesitate to reach out.
Overall Experience
Morrow, Ohio
05/13/2023
Great service and communication!
Thank you, Lyle, for the positive review! We're glad to hear that you appreciated our great service and open communication. Jake always strives to ensure our customers are satisfied with his work. Let us know if you need anything else in the future!
Overall Experience
Morrow, Ohio
04/22/2023
Terrible experience. Ordered part from them and scheduled appointment to fix the washing machine. The technician did bring the correct tool to replace the part. Wouldn't go get the tool to fix. Rescheduled him to come back out and replace the part. This time he couldn't get the tub out of the washing machine The wanted me to reschedule again and told me I had to pay more $. The manager refused to correct the problem or help the customer in any way. He did make plenty of excuses and made it clear the don't care about an individual customer issue because they have a positive rating
Dear Peter, We are sorry to hear about your experience with us. We regret that we were not able to address your concerns in a timely and effective manner. We assure you that we value your feedback and will use it to improve our services. Please be assured that we will take steps to avoid such incidents in the future. If you have any further concerns, please do not hesitate to reach out to us directly. Best regards, AtoZ Appliance Service
Overall Experience
MBB
Morrow, Ohio
04/18/2023
Mike was pleasant, knowledgeable, interactive, courteous and fixed the issue with good explanation of what issue was.
Thank you so much for your kind words, Mary Beth! We are thrilled to hear that Mike provided you with excellent service and was able to fix the issue with a clear explanation. We truly value your business and appreciate you taking the time to leave us a review.
Overall Experience
Chris
Morrow, Ohio
03/14/2023
He was great!
Overall Experience