"Complaint of noise when unit relights itself after preheat. Removed cover from bottom of oven a watched unit light. Preheated to 350 in about 3 mins, let unit cycle, unit relit normally once, no excess noise,relit second time, still normal, good flame pattern. Reinstalled cover, and retested, lit normally first time, took about 7 mins to get back to 350, let unit cycle, unit relit normally, no excess noise, let it cycle again, relit normally, no excess noise at all. All functions test normal, all checks ok. Called techline to document, file number: 7737366890"

"Complaint of ER CO on display, unplugging and repluging will allow display to work for about an hour or two. Confirmed errorcode, checked voltage, display board receiving proper 12 VDC from main control at pins 1 and 2, but 5 VDC from pins 2 and 4, service manual recommends replacing main pcb, quoted part: Main Control: EBR73304210 $329.60, $10.00 shipping, labor $123.00, if main control doesn't solve issue by itself, may need display board as well: Display control: EBR65768603 $181.31."

"Replaced mulion and added grease to the top of the mulion and tested unit, unit checks ok. Customer to monitor."

"Customer stated unit will only intermittently start and whe it does it makes a grinding noise, customer also stated unit will intermittentlyjust go to done after cycle is started. Tested unit in a normal cycle and found unit seems to be operating properly. Tested unit in diagnostics and found that unit has no error codes and ran through the automatic test properly. Could not get unit to recreate issue. But Due to intermittent starting and going straight to done issue, main control needs replaced.; ordrng 1 W11626074 (Control)"

"Customer stated unit drain pump won't shut off, found unit stuck in a drainout mode, canceled drain out. Checked unit for stored error codes and unit had no error codes. Then tested unit in diagnostics mode and found unit will fill, drain, agitate, and spin properly. Customer also stated she was having intermintent issues with the control panel, replaced main control and calibrated control, unit checks ok."