"Complaint of unit leaking underneath, confirmed complaint, found leak through gearcase, documented with techline file number: 7736496318, documented with safety team file number: 7736468612. Replaced gearcase, capacitor, cam and belt, retested unit, all functions normal, all checks ok.; used 1 W11395618 (Capacitor), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

"Complaint of unit not dispensing ice. Confirmed issue, auger motor will not activate when paddle is pressed, water dispenser fine. Checked wiring connection at foot of door, found blue wire for auger motor has no continuity, no visible damage to wiring, but it is not allowing power through to auger. Wiring harness is built into door, would need full door replacement to repair. Quoted part: LW11026429 $1011.92, labor $153.00. Customer to decide on repair."

"Replaced drain pan, changed unit to 8 hour defrost setting. New concern of upper light out in fridge. Confirmed issue, freezer led is working, upper lights need replaced, quoted part: W11205082 $113.02, $55.00 labor, customer to decide on repair."

"Complaint of front burners only using high heat, confirmed complaint, burner coils are fine, unit needs new switches for both front burners. Quoted parts: (2) WB24X25013 $46.73, labor $143.00. Picked up and replaced both front switches, retested unit, all checks ok.; pckd up 2 WB24X25013 (Switch)s"

"Complaint of water buildup underneath deli drawer, confirmed issue, found no excess frost at this time, but drain pan for fresh food evap is warped, causing overflow of defrost water. Drain pan needs replaced, quoted part: W11457241 $76.12, plus $10.00 shipping, labor $123.00; ordrng 1 W11457241 (Drain pan)"