He was very polite and knowledgeable about his job

I scheduled him to come fix the rubber piece inside the dishwasher and for some reason they told him the dishwasher door wasn’t closing. I really am not sure why this happened. Also, when I talked to the person at whirlpool I told her that the fridge and dishwasher was purchased together on July 5 2021 and she said she would change it in the system, but when Jeremy got to the house he said that the warranty still said it ended at the end of this month. I don’t know why it wasn’t changed.

First of all, AtoZ handled the entire experience very professionally, providing communication and updates throughout the process. Joel called about 30 minutes before he was going to arrive and provided instructions on how I can help to best serve his repair process and my overall satisfaction. This insight before he arrived was invaluable. Once here Joel was professional, courteous and very knowledgable. He was able to explain what happened and why. He had the foresight to bring the probable replacement part with him, saving me the additional downtime of not having my refrigerator. Onsite took about an hour, including the defrosting he needed to do and get everything put back together. He clearly outlined what steps I needed to take over the next 24 hours (remainder of defrosting and bringing the appliance back to cooling status). He was great, probably the best service I've ever received in my home! Thank you AtoZ! I will highly recommend you.

Everything was great except having to wait a month for the part.

The gentleman was very kind and professional though he was unable to solve the issue as the parts are no longer available