Appliance Repair Milford Ohio

AtoZ Appliance Service Rated 4.5 out of 5 stars based on 36 customer reviews

We serviced a
JENNAIR RANGE
Model JES9900BAB
Near Milford, OH 45150
Mike B.
Job Details: 09/20/2023
"Installed new infinite switch, tested unit, both coils are now heating properly, unit is operating as designed, all checks okay at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Milford, OH 45150
Mike B.
Job Details: 09/19/2023
"Inspected unit, found dent in lower right hand side of drawer face, unit needs new lower drawer face to repair, ordered parts, rescheduled accordingly. ; ordrng 1 WPW10330070 (Drawer face)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Milford, OH 45150
Mike B.
Job Details: 09/18/2023
"Inspected unit, customer stated units door ajar light was not turning off when doors were closed, found that customer removed deli drawer inserts to clean them not knowing that drawer inserts are needed to make contact with deli drawer door switches, reinstalled drawer inserts and door light turned off immediately, advised customer to keep watching unit and to call us if symptoms from before return, all checks okay at this time, customer to observe."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Milford, OH 45150
Mike B.
Job Details: 09/18/2023
"Inspected unit, found oil and motor debris all over underneath unit on rotor and surrounding areas, found that rotor bolt stripped out of gear case and caused rotor to come in contact with stator, this damaged rotor, stator, and slider assembly, found corrosion inside agitator splines and stripped agitator bolt, unit needs all parts listed for repair, quoted customer for repair, customer not to repair at this time. Quote for repair:Gearcase - W11393685 - $252.58Slider Assembly - W10734521 - $31.58Stator - W10915700 - $208.98Rotor - W10915701 - $118.62Agitator - W11550891 - $78.81Bolt - W10752187 - $9.46Shipping - $20.00Labor for installation - $220.00+Tax"
We serviced a
JENNAIR RANGE
Model JES9900BAB
Near Milford, OH 45150
Mike B.
Job Details: 09/18/2023
"Inspected unit, customer stated right front burner was not working, confirmed customer complaint, disassembled user interface, tested voltage to switch, found switch receiving 240ACV, tested both coils on RF duel burner, coils are reading in ohm range per service manual specifications, determined faulty infinite switch is responsible for burner not heating, unit needs new infinite switch to repair, ordered parts, rescheduled accordingly, customer paid in full on first visit. ; ordrng 1 WPW10185286 (Infinite switch)"
Kim
Milford, Ohio
05/19/2023
He was very polite and knowledgeable about his job
Thank you for taking the time to leave this review, Kim! We're glad that Shawn was able to assist you with your WHIRLPOOL WASHER NTW4516FW3 and that you found him to be polite and knowledgeable. We appreciate your business and hope to be of service to you again in the future.
Overall Experience
Milford, Ohio
04/22/2023
I scheduled him to come fix the rubber piece inside the dishwasher and for some reason they told him the dishwasher door wasn’t closing. I really am not sure why this happened. Also, when I talked to the person at whirlpool I told her that the fridge and dishwasher was purchased together on July 5 2021 and she said she would change it in the system, but when Jeremy got to the house he said that the warranty still said it ended at the end of this month. I don’t know why it wasn’t changed.
Dear Dina, thank you for your feedback. We apologize for any confusion regarding your warranty claim. Please make sure you hang onto any documentation regarding your DOP and we will help make sure you get the warranty coverage you are supposed to receive. We appreciate your business and look forward to serving you in the future.
Overall Experience
JoeF
Milford, Ohio
06/18/2021
First of all, AtoZ handled the entire experience very professionally, providing communication and updates throughout the process. Joel called about 30 minutes before he was going to arrive and provided instructions on how I can help to best serve his repair process and my overall satisfaction. This insight before he arrived was invaluable. Once here Joel was professional, courteous and very knowledgable. He was able to explain what happened and why. He had the foresight to bring the probable replacement part with him, saving me the additional downtime of not having my refrigerator. Onsite took about an hour, including the defrosting he needed to do and get everything put back together. He clearly outlined what steps I needed to take over the next 24 hours (remainder of defrosting and bringing the appliance back to cooling status). He was great, probably the best service I've ever received in my home! Thank you AtoZ! I will highly recommend you.
Overall Experience
Laurie
Milford, Ohio
03/05/2021
Everything was great except having to wait a month for the part.
Thank you for the review.
Overall Experience
Helin
Milford, Ohio
09/11/2020
The gentleman was very kind and professional though he was unable to solve the issue as the parts are no longer available
Thank you for your review, we do apologize for the issue with parts.
Overall Experience