"Replaced Sump&motor assembly, calibrated unit, ran test cycle, motor is pushing water through spray arms, unit is running properly, checks ok."

"Inspected unit, unit was off upon arrival, customer stated unit would make sheet of ice and then not cut ice and water would cascade over top of ice sheet, called techline, spoke to Rich, observed no errors, tested bin thermistor, recirculation pump, drain pump, water valve, compressor, evaporator thermistor, and cutting grid, all tested good, cutting grid has 10 ohms of resistance and is receiving proper voltage, rich is recommending we have customer watch unit and call us when unit stops making ice, so we can see exactly what's happening with unit given that components are testing good, advised customer to leave unit on for returning tech."

"Installed new user interface assembly, tested unit, unit is operating as designed, all checks okay at this time."

"Installed new fan motor and harness, tested unit, unit is now quiet and operating as designed, all checks okay at this time."

"Inspected unit, found F8E1 F6E1 and F3E1, called techline, spoke to Brandon, Brandon had me test oven temperature sensors in both compartments, both tested good from control, through testing, determined cooling fans were responsible for error codes and chiming mid cycle, unit needs new cooling fans to repair, second appliance SC was already paid on last visit. SR7736439613Brandon ; ordrng 2 W11248652 (Blower fan)s"