"Installed spacers and raised door slightly according to previous conversation with tech line, checked door gasket over, door gasket is getting good seal, unit is operating as designed, all checks okay at this time, customer to observe."

"Inspected unit, customer stated unit would fluctuate 20 degrees from normal temps in both compartments, found temps at 37 in refrigerator, 0 degrees in freezer, found no ice build up on evaporators, observed full and complete frost pattern on freezer evaporator, tested evaporator and condenser fans, all three are running as designed, found ice bucket full upon arrival, found freezer LED Flickering, called terry, unit needs new UI, main control, and freezer LED to repair. ; ordrng 1 W11172798 (Main control) and 1 W11226500 (LED light) and 1 W10822640 (User interface)"

"Inspected unit, found timer knob cracked and rounded off timer motor stud that retains knob, found service pointer W11693378 relating to issue, although unit is out of serial range, pointer matches exactly whats going on with unit, unit is still under 1 year factory warranty according to service bench, ordered parts necessary for repair, rescheduled accordingly. ; ordrng 1 W11685947 (Timer motor) and 1 W11675852 (Timer knob)"

"Installed new spanner nut, inner basket, and tub ring, tested unit using service diagnostics cycle and high speed spin test, unit is operating as designed, all checks okay at this time."

"Inspected unit, customer had issue with refrigerator door lower shelving bracket, was able to attach bracket properly, customer also had concerns with ice maker, ice bin was full upon arrival, diagram on front of icebox shows different style icemaker and customer wanted to make sure that ice maker was correct for unit, advised customer that ice maker was correct and that same diagram is used for multiple units, unit is operating as designed, all checks okay at this time."