"Installed new inner door plate, inner door, and hinge receivers, door still had same issue with bottom rack scraping door in upper oven, called tech line again, this time tech line told me that angle of door is normal, and unit is operating as designed, all checks okay at this time. SR7737331426Johnathan"

"Installed new ice maker, tested unit using harvest test 57 and water test 45 in diagnostics, unit completed cycles with no issues, observed no leaks, unit is operating as designed, all checks okay at this time."

"Installed parts listed, recalibrated control, ran service diagnostics cycle to test unit, unit is now operating as designed, all checks okay at this time.P&L Auth# M18K440APL1"

"Found above the evaporator is not defrosting, checked defrost thermistor, found thermistor is reading good, called Terry, found new service bulletin for refrigerator stating thermistor needs to be on left side of line, and 2 inches above evaporator, moved thermistor to proper location, cleared off ice, customer to observe, checks ok."

"Installed new ice box fan, tested fan, fan is now operating normally, customer had complaint of vibration noise, found that unit has long coil of copper water line behind unit that is likely causing vibration noise, installed spacer in rear of unit to help prevent contact from water line, unit is operating as designed, all checks okay at this time. P&L AUTH# K18KCO1APl1"