Appliance Repair Lebanon Ohio

AtoZ Appliance Service Rated 4.8 out of 5 stars based on 148 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model KDPM354GPS
Near Lebanon, OH 45036
Tyler S.
Job Details: 09/21/2023
"Customer stated unti was leaking from the diverted motor on the sump assembly. Tested unit and could not find leak but due to intermittent issue, sump and motor assembly needs replaced.; rqstng P&A on 1 W10805015 (Sump and motor assembly)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS10
Near Lebanon, OH 45036
Tyler S.
Job Details: 09/21/2023
"Found unit still in packaging looks like it has been crushed causing severe denting on the side, top, and bottom panels. Installed spacer pad to try and line up screw holes. Called partnerteam and partnerteam said they will not authorize any cosmetic repair on this unit due to it being out of the 30 day cosmetic warranty. Advised customer of this and customer to call place of purchase and whirlpool about issue.SR: 7737354363 Bekka; used 1 WPW10221048 (Spacer) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Lebanon, OH 45036
Mike B.
Job Details: 09/20/2023
"Inspected unit, customer stated unit left small amount of softener in dispenser drawer, found small amount of softener left in dispenser drawer, called tech line, per tech line, explained to customer that small amount of residual softener is normal, unit is operating as designed, all checks okay at this time. SR7737367200Chris"
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Lebanon, OH 45036
Mike B.
Job Details: 09/20/2023
"Installed new burner heads and caps, tested all burners, all burners now have proper flame color and height, unit is now operating as designed, all checks okay at this time."
We serviced a
WHIRLPOOL "M/W OTR, PURCHA"
Model WMH31017HS10
Near Lebanon, OH 45036
Tyler S.
Job Details: 09/20/2023
"Customer stated unit will intermittently not heat, tested unit 5 times with a glass of water and found unit running at 14.5 amps every time and unit heated every time. Called techline and per techline, right side of blower fan needs to be facing into the cabinet to cool the mag tube and left side of blower fan needs to be facing towards the vent, found right side of blower is facing out causing no cooling to be done to the mag tube, per techline, blower needs position corrected to correct issue. While attempting to flip right side of blower around, found cover can only go on one way, called TS and TS stated we need to order a new fan and he is going to do some research into solution. Rescheduling for new fan and research time.SR:7737374641 Rich; ordrng 1 W11441128 (Blower)"
Amy
Lebanon, Ohio
09/09/2023
The repairman was honest and up front. Completed the repairs in a timely manner and left the kitchen clean. Thank you!
Thank you, Amy, for your kind words! We are thrilled to hear that Mike provided honest and efficient service, leaving your kitchen clean. We appreciate your feedback and are here to assist you in the future.
Overall Experience
LebanonOz
Lebanon, Ohio
09/03/2023
Not only is Mike a fast and efficient technician he is a great person as well. Thank You!
Thank you so much for your kind words! We're thrilled to hear that Mike provided you with excellent service and was a pleasure to work with. We truly appreciate your feedback and support. If you ever need assistance again, please don't hesitate to reach out to us.
Overall Experience
Cathy
Lebanon, Ohio
08/21/2023
I’ve used AtoZ Appliance Service a few times now and they’ve always been quick to respond, I was able to get an appointment within a day or two of calling, and the technicians are courteous, knowledgable and were able to resolve my appliance issues relatively quickly. I will use them for any appliance problem I might have.
Thank you so much for the kind words, Cathy! We're thrilled to hear that you've had such positive experiences with our service. We're always here to help with any appliance problems you may have in the future.
Overall Experience
Lebanon, Ohio
08/06/2023
Professional, prompt, and patient with the repair. Took great care in making sure everything was properly installed and functional.
Thank you, Jeffrey, for your kind words! Our top priority is providing professional and prompt service, and we're glad Tyler was able to exceed your expectations. We appreciate your feedback and look forward to serving you in the future.
Overall Experience
Lebanon, Ohio
07/16/2023
Mike was pleasant and knowledgeable. Would like to have had a printed copy of our paid invoice. For a couple of old retirees, the cost of the diagnostic visit and the repair visit was extravagant.
Thank you for your feedback. We're glad to hear that Mike provided pleasant and knowledgeable service. We apologize for not providing a printed copy of your invoice and understand your concerns about the cost. We appreciate your business and will take your feedback into consideration for future improvements.
Overall Experience