Customer complaint of ice making slower than expected at times. Checked and found small gap on freezer door corner use silicone to reinforce seal for better fitment and to prevent temperature swings and slow ice production. All other tests and checks are good customer to observe; used 1 W10841140 (Silicone) from stock

"Unit has surface rust on the vent near the door. Would need door panel for this repair. W11416371. Called partner team to confirmed coverage for this issue, unit is marked as Fields crap for some reason. Partner team is researching possibility. Is Stating that only functional failures will be covered at this time. Customer to reach out to customer service for further coverage options. Affresh tablets recommended for proper performance and functionSr- 7740670542 Resource@whirlpool.com; used 1 W10135699 (Affresh) from stock"

"Unit had loud bearings and worn out belt replaced parts with kit also used spacer to support doorhandle for proper operation and function of door. All checks and tests are good after repair customer to observe; used 1 WPW10221048 (Spacer), and 1 4392067 (Kit dryer) from stock"

"Adjusted dispense or concentration amount for customer to prevent over sudsing during operation. Recommending affresh cleaning tablets periodically for proper operation and function of unit, recalibrated the main electronic control. Cus to observe, ; used 1 W10135699 (Affresh) from stock"

"Installed new inner door, strike, and screws, tested unit, unit is now locking and unlocking door normally, unit is operating as designed, all checks okay at this time."