"Installed new inner door, strike, and screws, tested unit, unit is now locking and unlocking door normally, unit is operating as designed, all checks okay at this time."

"Inspected unit, found door strike snapped off from inner door, used old strike to test door latch, door latch is locking properly, unit needs new inner door, strike, and associated screws to repair. ; ordrng 1 W11318813 (Inner door) and 1 W11316914 (Strike) and 2 WP8534022 (Strike Screws)s"

"Upon arrival, found that customer had 5yr extended warranty on unit, found that dispatch is not from extended warranty company and unit is beyond factory warranty, advised customer that we needed extended warranty dispatch to provide service under warranty, customer to reach out to extended warranty company to schedule service."

"Installed new timer motor and knob, tested unit, knob is now turning properly, unit is operating as designed, all checks okay at this time."

"Inspected unit, found microwave touch pad and user interface display having erratic behavior, found that when door harness was wiggled by hand, unit would shut off and turn on and keys would intermittently work indicating a door harness issue , called Daniel and terry, determined door assembly and harness would need replaced due to age of microwave door, advised customer that plastic clips that hold door together become very brittle over time and that during repair, clips would likely break preventing me from completing repair without new door assembly, door assembly for unit is NLA, customer requested part number for door harness, was unable to locate correct door harness on parts breakdown, called George at DAP, George said that he couldnt find the correct part number ether and that he is going to send information to the engineering department so they could find correct part number and reach out to us when that information is available so we can provide customer with part number at that time, customer also stated bulb socket was melted and requested part number for that as well, applied 10 percent senior discount to service call. Quote for repair:Microwave door assembly - W10282802 - $583.48 (NLA)Microwave door harness - (To be determined)Bulb socket - W10143958 - $9.46Labor for installation - $175.00+Tax"