"Found unit continually resetting, comes back on every 3-4 seconds, also found broken ice bin. Could not test any components but issue continued even after unplugging all parts, needs new main control. ; ordrng 1 W11224256 (Control) and 1 WPW10347093 (Bin) and 1 W11637688 (Fascia)"

"Inspected unit, found that evaporator coils were completely over frosted, diagnosed bad defrost sensor causing defrost issue, completely defrosted coils, verified heating element is working properly, replaced thermistor, all checks okay; used 1 WPW10383615 (Thermistor) from stock"

"Checked over venting and heating of unit. Element is cycling well. Used tie to secure cord for safe and proper operation. No error codes on unit, instructed customer on use and operation, all checks are good now. Cus to observe ; used 1 W11390781 (Tie) from stock"

"Ran unit though auto test cycles and recalibrated unit. Found that unit was not getting water through valve for cycle, checked pressured and confirmed proper water flow. All checks are now good, started cycle with unit to confirm operation, cus to observe. ; used 1 W11390781 (Tie) from stock"

"Installed new control with updated part number with updated software per Tech line, verified unit started up normally, all checks okay"