"Complaint of doors not aligned, adjusted feet, also found ice maker overflowing slightly, brought both feet up to help with overflow. All checks ok."

"Complaint of unit not cooling either section, confirmed complaint, both sections room temp, unit not running. Control would not go into diagnostic mode, reset power, and control panel allowed diagnostic mode, tested fans, all normal, compressor ran normally, ramped up to maximum speed and down to minimum speed normally. Took unit out of diagnostic mode, unit started cooling normally. Let unit run. Tried to check temp setting, but control is not responding correctly, starting to countdown, but then resetting the count, needs new UI.; ordrng 1 W11566894 (UI)"

"Complaint of icemaker not making ice. Checked unit over, found no ice maker errors, ice maker cycled fine, but fill tube frozen up, needs fill tube heater replaced.; ordrng 1 W11226501 (Fill tube heater)"

"Cleared ice from fresh food evap, replaced UI per service pointer W11512766. Unit is set to recommended settings. All checks ok, at this time."

"Found unit was marked as field scrap in servicebench. Advised customer about no warranty, customer to contact whirlpool about issue."