"Installed harness from top to bottom, tested for proper operation in filling, washing, draining and spinning, after repair all operations are now good. Filled and tested unit is bulky items cycle. Called partner team for Auth Zakasiah"

"Found unit door was locked with DR error, unlocked door and found unit had water in it. Ran a drain and spin and found unit will drain but very slowly due to 2 socks stuck in drain trap, cleaned out drain trap and checked for any other possible blockage from tub to drain pump, found no obstructions. Filled and drained unit, unit ran properly. Unit checks ok. Customer to monitor."

"Found unit was rattling from the back panel. Found the bottom right side of the panel was bent out of place causing the panel to be loose and rattle, adjusted the panel and tightened back on, tested unit and found no rattling, customer to monitor, unit checks ok."

"Found unit was off level, leveled unit and unit checks ok. Found one of the refrigerator door bins has a mark on it that can't be cleaned, called partner team and whirlpool to ship bin directly to customer.Door bin WPW10371194SR: 1537699935"

"Replaced burners, tested, all burners came on strong."