Per testing found that the icemaker was stuck mid cycle with the fingers in the ice. Removed the ice and cycled the unit again but it did not fill with water. Unit needs a new icemaker and fill valve. Quote for repair - W10884390 - $94.81 + fill valve - WPW10498976 - $110.33 + labor $123.00 + tax $23.79 = $351.93 after the service call. Icemaker is on Backorder.

"Per testing, the gearcase bearings are grinding badlyband the agitator is no longer snug on the drive shaft. Quote for repair. Gearcase - W11449841 - $252.58 + agitator - $78.81+ shipping $50.00 + labor $220.00 + tax $43.60 = $644.99 after the service call. Customer is going to reach out to the manufacturer. No repair at this time."

"Per testing, it was found that the drain was plugged, not allowing the unit to drain. Removed the debris from the drain and checked for proper operation in diagnostics, operation checks ok. Wp wrn"

Per further testing found that the lower row of the evaporator was clogged with ice that was not seen on the first visit. Cleared the complete evaporator of all frost and ice and reassembled the unit and checked for proper operation of the defrost heater and airflow into the fresh food compartment. Operation checks ok. Showed the customer proper operation. Prior 30 days

"Per testimg found that the fan was working, but there was no airflow into the refrigerator. Found frost build up in the duct going into the refrigerator, and the return air duct was also clogged. Cleared all blockages and checked for proper operation of the fans and airflow, operation checks ok at this time. Customer will continue to observe."