"Replaced encoder, calibrated control, tested unit, all buttons are functioning properly, unit is functioning properly, checks okay."

"Found control panel will not turn on, check voltage from control, found control is sending proper voltage to encoder, found encoder will light up, found start button and power button are not functioning, needs encoder replaced to fix.; ordrng 1 W11627516 (Encoder)"

"Found long drain error, checked drain pump, checked wire harness to drain pump, checked voltage to drain pump, found control is sending voltage to drain pump, found no voltage coming through wire harness, found no damage visible at wire harness, replaced wire harness, calibrated control, tested unit, unit is draining, unit is functioning properly at this time, customer to observe, checks okay.; used 1 W11643701 (Harness) from stock"

"Found thermistor is reading off, reading cavity is warmer than it is causing too much ice to be made, replaced thermistor, unit is functioning normally at this time, customer to observe, checks okay."

"Found F8E1 error, checked water valve, checked water supply hoses, checked drain pump, found drain pump is laying on floor causing siphoning, adjusted drain pump to 36 in above floor per use and care guide, calibrated control, tested unit, unit is draining, and spinning, checks ok."