Appliance Repair Enon Ohio

AtoZ Appliance Service Rated 4.7 out of 5 stars based on 18 customer reviews

We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Enon, OH 45323
Daniel
Job Details: 09/20/2023
"Installed Inlet thermistor/ thermostat, ran unit through test cycle, unit is operating normally no error codes"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Enon, OH 45323
Neil B.
Job Details: 09/19/2023
Issue --- Safety ------ smoking from oven. Customer said it was a white smoke coming from ovenOven sensor checks OK from Elect CNTRL. Tech Line ( Joe ) ---- NO Error codes. Ran unit on Air-Fry toCheck temp --- unit is smoking. There is a greasy residue on bottom of oven from past usage of oven.Unit at this point checks OK. I ran oven on bake on 350. It took about 20 minutes to reach temp. SR -- 7737--362--153.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Enon, OH 45323
Daniel
Job Details: 09/15/2023
"Completely tore down unit to check wire harness, wire harness is opening out good from top to bottom, found that previous thermistor replaced was the outlet thermistor and it is the inlet thermistor that is shorted out, ordering correct Inlet thermistor, rescheduling for Monday; ordrng 1 WP8557403 (Inlet thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Enon, OH 45323
Daniel
Job Details: 09/15/2023
"Inspected unit, found seized up water valve not allowing you to fill with water properly, replaced water valve assembly from truck stock, also tightened rotor Bolt underneath unit, ran through auto test cycle, all checks okay; used 1 W11165546 (Valve) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Enon, OH 45323
Daniel
Job Details: 09/07/2023
"Harness W11556656. Inspected unit, upon arrival found unit giving F3 E3 open thermistor error code, but was able to Ohm out thermistor at normal reading from the control board wire harness, made adjustment to pin connectors inside the harness plug, reconnected unit and ran through diagnostic cycle, you did not throwing any error codes at this time, advise customer that if error code continues to come back since the control and thermostat have already been replaced we would have to replace the wire harness"
Ruth
Enon, Ohio
07/29/2023
The man from AtoZ was very courteous and respectful. He spent the time necessary to discover that our washer could not be repaired. Even though it could not be fixed, he was nice and promptly informed us of this.
Thank you for taking the time to leave us a review. We're glad that our technician was courteous and respectful during the service. We apologize that your washer could not be repaired, but we're pleased that our technician promptly informed you of this. If you have any other appliance needs in the future, please don't hesitate to reach out.
Overall Experience
Bill
Enon, Ohio
06/09/2023
Overall Experience
Enon, Ohio
05/09/2023
I was told that my service call had a 3 month grace period if I needed another service call. I never found this printed in my receipt. Do I have a 90 day/3 month free service call.? I used the machine once to wash underwear after it was repaired. It worked. Next jeans will be washed.
Overall Experience
Enon, Ohio
03/16/2023
Neil was an excellent service technician however the overall outcome of his visit was negative. The part that he thought needed to be replaced did not need to be replaced in the part that is truly needed would take weeks to obtain. For me as the customer I received no benefit and ended up paying $400 in service charges and parts. I am angry that a and z did not at least try to work with me on discounting the overall cost of the service visit since in the end run I received no benefit. I will look for another appliance repair business in the future. Again, Neil did his part as the technician so I have no beef with him, I am angry at management for not being willing to share the cost of a repair that brought no benefit.
Thank you for your feedback. We will review your concerns with management to ensure better communication and resolution in the future. We appreciate your kind words about Neil and hope to have the opportunity to serve you again in the future.
Overall Experience
Dom T.
Enon, Ohio
02/17/2023
Called ahead, arrived on time and repaired dryer in under an hour. Consistent competent service, the reason I contact AtoZ first!
Overall Experience