"Called and found customer was not notified of timeslot and is unavailable, but customer did explain issue, unit needs dispenser housing assembly. Per RAC unit is over 2 years old and will need authorization PO# to repair, store manager is out of town and is the only one who can generate a PO. Left customer a voicemail explaining this, advised when manager returns and makes an authorization we can order the part and repair unit.Service call $119.00Assembly $101.38 Labor $123.00 Shipping $10.00Tax $25.62 Total $379.00; schdld next appmnt for 9/25 MON !"

"Customer stated leaking has continued, ran icemaker test and was able to confirm slow drip from inside door leaking out of hinge opening, needs new freezer door.; ordrng 1 W11566705 (Door)"

"Customer stated unit leaked out from by left door hinge when water was turned onto unit. Checked connections, then turned water on and monitored, no leak. Ran water and tested icemaker and still no issue, advised customer it may have been loose connection but no way to tell for sure, customer to monitor closely, checks ok."

"Customer stated unit would work on install and threw an F8E1 error code. Confirmed code, cleared and tested components. Unit spins, drains, and fills properly, no issue. Advised drain hose may not have been installed correctly or somehig else might even thrown code but unit operating properly now, checks ok."

"Found unit running but not cooling at all, compressor and fans running but unit drawing 0.61 amps, determined sealed system has leaked. Advised customer of repair process and part possibilities as well as possible main control replaced for LG updates, customer to replace fridge. Drier WPW10143759 $22.17 Labor $799.99 ($400.00 for drier install and leak check) Parts variable."