"(SR# 7737350276 - Butch) discussed with and documented with techline the what is showing up on the cutting grid wires (white calcium type of build up)and causing them to break. Was advised to let the customer know that the may need to change their filter more often and run the 'nickel safe' ice machine cleaner more regularly. Replaced the cutting grid and checked for proper operation, operation checks ok. Explained precautionary maintenance measures, due to water type, to the customer. Customer will observe operation. KA Wrn"

F1e4 is an acu failure. Issue is intermittent error is stored in diagnostics. Quoted customer for new control. Board 182.90 W11284468 labor 108.75

Replaced door for customer.

Dryer had F2e1 error formstuck button. After talking with customer. Customer was drying smaller loads that were not contacting moisture sensor. This will cause unit to shut off early. Advised customer about this and recommended using time dry for smaller loads.

Customer is aware of then123.00 installation charge plus tax. Customer was given wrong door again. Customer will call back when correct doormis received.