"Customer stated that the unit was making an abnormal sound in between the agitation, drain and going into spin cycle. Ran diagnostics, no error codes and operation in a test cycle with a couple of bulky fleece blankets on a bulky setting, operation checks ok. Went back over maintenance of machine with the customer. Unit is working as designed at this time. Wp wrn"

"Per further testing found that the lid was cracking and braking at the left side lid hinge. Quote for repair - lid - W11259006 - $294.90 + hinge, left - W11401116 - $64.81 + hinge, right - W11399226 - $64.81 + labor $98.75 + tax $38.66 = $571.93. Customer is going to call the manufacturer about repair."

"Per testing on the preious visit replaced the lid latch assembly. Checked operation of all components in diagnostics and in a test cycle, all components are functioning as designed. Ran a calibration cycle."

"Per testing according to f6e3, f5e2 and f5e2 found that the lock mechanism is intermittent. Per previous discussion with tech line on the same issue the latch mechanism is bad and needs to be replaced. ; ordrng 1 W10810403 (LATCH)"

"Found light switch broken off, replaced and tested unit, checks ok."