"Checked for error codes, found long fill error, found water valve is working properly, found drain hose is not at 39 inches high from back of unit per manufacturer specifications, causing siphoning, informed customer of drain hose needing to be 39 inches off ground, called tech line to document talked to Derick SR#7738419846, informed customer if called back for issue would have to charge service call fee."

"Checked for error codes, found shifter fault, found basket not engaging fault, checked shifter, found shifter gears not shifting, tested motor, found capacitor is not sending voltage to motor, found motor is Rusted causing motor to not spin, replaced shifter, motor, and capacitor, calibrated control, ran test cycle, unit is agitating and spinning, unit is draining, checks okay.; used 1 W10913953 (Actuator) from stock, pckd up 1 W11428524 (Capacitor) and 1 W10890624 (Drive motor)"

"Found cancel button on control is getting hard to push causing unit to not turn off, needs control r3placed to fix, control WP6610457 $268.78, labor $153.00, customer to think about repair."

"Customer complaint of constant gas smell when unit is being run, checked incoming gas line, checked all connections at regulator, found main line connection at regulator is loose causing smell, tightened connection at regulator, tested unit, unit preheated to 350?, no gas smell at this time, checks okay."

"Checked for error codes, found off balance error, tested unit, found unit making grinding noise during spin, checked rotor, checked gear case, found gear case is leaking oil causing noise, found wash plate is fused to gear case shaft, needs gear case, and wash plate replaced to fix, gear case W11393685 $252.52, wash plate W10902814 $115.99, labor $220.00, customer does not want to repair."