"Replaved coin slide and coin funnel, did not have coins to test unit, unit checks ok."

"Went to install parts, found that parts ordered were incorrect, called Wayne, ordered correct parts, rescheduled accordingly. ; ordrng 1 W11244229 (Coin chute) and 1 WP385421 (Coin funnel)"

"Complaint of unit not completing cycles, checked errors, found F8E1, tested unit, inlet valves normal, but found drain hose is in drain pipe on floor behind unit, advised drain hose must be installed aboveground of tub to ensure water does not siphon out of tub. Installation instructions page 6: https://s3.amazonaws.com/sm-backend-production-attachments/installation-instructions-w10837712-revb.pdf"

"Check for error codes, no stored era codes, tested unit, unit is functioning normally at this time, found unit is going into over suds causing unit to not function correctly, informed customer on correct amount of detergent to use per load, informed customer to use a fresh tab to clean unit, inform customer if over suds continues would need quarter cup of vegetable oil run through to clean unit and then an affresh to clean afterwards, calibrated unit, all functions normal at this time, checks OK."

"Replaced control panel, calibrated unit, ran test cycle, all functions normally at this time, all buttons functioning normally, checks OK."