"Customer stated unit will click when trying to start but won't ever ignite, tested unit and found ignitor getting proper 120v but only pulling 0.4 amps, ignitor needs replaced.; ordrng 1 W11176454 (Ignitor)"

"Replaced both upper and lower main controls, tested unit, unit heating up to temperature properly. Customer to monitor. Unit checks ok."

"Management reached out to me and advised me per extended warranty company, we are not to repair unit. Advised customer of notice from extended warranty company."

"Customer stated unit is not cooling at all, found compressor running but still not cooling, tried to get Amp reading but after reset, compressor would not come on, determined with TS, unit needs new compressor and main control. Quoted repair and cust"

"Customer stated unit was not making ice, tested unit and found all mechanical checks ok, icemaker filling, harvesting, unit is at proper Temps, all fans working. Determined icemkaer thermistor is not reading proper temperature to allow icemaker to operate, unit needs new icemaker."