"Customer stated unit made about half a bin of ice then stopped, tested unit and found all fans, thermistors, icemkaer harvest, and icemaker fill all working and reading properly. Called techline and per techline, ran through checks and found most likely issue is intermittent contact in the icemaker bin switch. Per techline, unit needs new bin switch.SR: 7739012959 Andrew; ordrng 1 W11123943 (Bin switch)"

"Replaced UI and ran service diagnostics verification test, unit checks ok."

"Customer stated unit was not drying properly, unit was overheating, and unit had water leak on the floor. Tested unit and found dryer is operating properly but vent seems to be blocked, used vent test kit on dryer to test venting while connected and disconnected from wall vent, found unit seems to be venting properly when disconnected from wall but not venting properly while connected, advised customer there is a blockage somewhere in the wall vent and dryervent needs cleaned, if customer is still having issues after vent is cleaned advised them to call us back. Unit checks ok for now."

"Found new tenants have just moved in and not used the dishwasher, called landlord and landlord stated old tenants said unit was not finishing cycles. Found breaker was shut off to unit, turned breaker on and ran unit though a normal wash cycle to test unit, found unit filling, washing, and draining properly. Then ran unit through auto test and found unit seems to be operating properly under auto test as well. Advised new tenants to use dishwasher and monitor potential issue. Unit checks ok for now."

"Customer stated unit was making a metal noise and was leaving rust stains on clothes, tested unit and found metal noise due to coins in between drum and bulkhead, removed coins and found noise is back to normal. Then found rear bulkhead rusting causing the stains on clothes, quoted repair and customer to replace unit.Bulkhead W11178667 $209.10Labor $153.00"