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Local Reviews
for Yellow Springs, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Yellow Springs, OH

Oven Glass Replacement




Review of A to Z Appliance Service

My new Whirlpool oven had the tempered glass shatter. I set up a warranty call, and A to Z came out. Whirlpool did not share the nature of the damage, so they had to make 2 house calls (one to order the parts, and one to replace them). They were very prompt, friendly, and professional on both visits. I highly recommend them!


Map of Yellow Springs, OH

Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Yellow Springs, OH

Bayard Washer Repair




Review of A to Z Appliance Service

Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Janice




Review of A to Z Appliance Service

Great company. Trustworthy. Efficient. Great service. Great price.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Prompt scheduling




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Excellent, professional service!




Review of A to Z Appliance Service

A to Z is a top-notch service provider. From customer relations on the phone to the technicians who arrive on site, every one I spoke with were courteous, knowledgeable & professional. I had to cancel a service appointment at the last minute due to a death in the family. A to Z were so understanding & happily rescheduled my appointment. Both Neal & Jeremy were excellent technicians. Neal diagnosed the problem & even called Whirlpool himself to get approval for an additional replacement part. Jeremy arrived a few days later & went straight to work replacing the defective parts on the range. Both men were neat, clean & attentive to details. I highly recommend A to Z !


Response from A to Z Appliance Service:

We thank you for taking the time to write a review for us. We are so pleased to hear that your experience with both technicians was positive, and that they were able to get the job accomplished. Our goal is to give every customer a positive experience, and we aim to get the job done right. Thanks again.


Map of Yellow Springs, OH

Great service, high price




Review of A to Z Appliance Service

Very nice person, quick trip, high price for house call, I was glad I had the replacement part


Response from A to Z Appliance Service:

Thank you for writing a review for us. We value your feedback and use it to better our company.


Map of Yellow Springs, OH

Great repair for appliance under warranty




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for writing a review.


Map of Yellow Springs, OH

Great service




Review of A to Z Appliance Service

We were very pleased with the service as well as the information he shared on general care and maintenance of the dryer


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Yellow Springs, OH

Great service and dependable




Review of A to Z Appliance Service

Neil is always polite, professional, and informative.


Response from A to Z Appliance Service:

Thank you. We appreciate Neil being on our team and appreciate you taking the time to leave this review.


Great service. Neil was awesome.




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you


Very professional, great service,




Review of A to Z Appliance Service

Outstanding customer service and very informative.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Excellent Service Call




Review of A to Z Appliance Service

Timely, polite and knowledgeable. Got us up and running for awhile. Explained long term options for repair.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate you taking the time to leave one.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Neil B.

Neil B.

FRIDGE WHIRLPOOL WRF560SMYM05 Complaint — ICE build-up on freezer bottom. Customer has AHS. Installed —P-Trap assembly W11190084. Unit checks OK.; pckd up 1 W11190084 (P-TRAP)

Near Kingsfield Ct, Yellow Springs, OH 45387
Neil B.

Neil B.

N/A N/A MDB8959SBS3 Not working at all. Found black wire in terminal box was not connected properly.Installed NEW connector. Unit checks OK.

Near Kingsfield Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE745C0FS01 "Replaced glass, and retainer, door is opening and closing normally, checks ok."

Near Sutton Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE745C0FS01 "Found in her class of lower oven door is shattered, took pic, Needs glass, and insulation replaced.; ordrng 1 W10340464 (retainer) and 1 WP9757706 (glass-door)"

Near Sutton Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

OVEN LG LSE4613ST00 "Found support, and leveler for control knob has broken, need support, and leveler replaced.; ordrng 1 MJH63756801 (CONTROL SUPPORT) and 1 MJH64334701 (SUPPORTER LEVELER)"

Near William and Mary Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

OVEN KITCHENAID KOSE500EWH02 "Found control panel not coming on, checked incoming power, checked thermal fuse, found thermal fuse is not allowing power through it, needs thermal fuse to further diagnose.; ordrng 1 W11204568 (fuse-thrml)"

Near President St, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER KENMORE 11087562601 Dryer is Fine. Got scheduled again — ??

Near S River Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER KENMORE 110.875626 Squeaking. Unit needs — Idler & support wheels. Customer will purchase new Dryer.

Near S River Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Stopped cooling both sections. Customer said Authorized service was out on this past Monday & installed New compressor / Drier. Unit still not cooling.Compressor is making loud noise while running. Unit needs compressor again.Next visit — Wednesday 3-4-20. Requesting 9–12am. ; ordrng 1 W10143759 (DYE DRIER) and 1 W10276644 (COMPRESSOR) and 1 W10893917 (INVERTER)

Near Mud Run Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB855DC3 "Replaced control, and console, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Installed — drain pump / ACU. Ran calibration / test cycle. Unit keeps going intoDrain fault. Cannot get into diagnostics. Disconnected pressure hose from ACU.Let unit run through drain fault — then I was able to get into diagnostics.F3E1 ( pressure system fault ) F1E1 ( Main CNTRL Fault ). I had talk to ( Sterling )Tech line. Tech line again ( Chris ) SR 7727–138–909. I was able to run calibration & test cycle. Unit checks OK.

Near Xenia Ave, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB855DC3 "Checked for error codes, found a communication error, tested control, and consul, control and consult are not communicating, needs control, and consul replaced.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Issue — won’t do Anything. Ordering Elect CNTRL. Unit is filled with water.Ordering — ACU / drain pump. Next visit — Thursday 2-13-20. ( requesting 8 — 12 ); ordrng 1 W10919003 (DRAIN PUMP.) and 1 W11170319 (ACU)

Near Xenia Ave, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed — freezer light module. Unit checks OK.

Near Rice Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER GE WBVH6240HWW Installed — Drain pump. Ran rinse & spin cycle. Unit checks OK.

Near US-68, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER GE WBVH6240HWW Unit stuck in spinning. Found water not drawing because the drain pump is bad.I used wet-vac to clear out water from filter. Next visit — Friday 2-7-20.Ordered drain pump.; ordrng 1 WH23X10028 (DRAIN PUMP ASSEMBLY)

Near US-68, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Issue — lights not working. The top lights in fridge stopped working. Also freezer lights stopped working. Turned OFF power to fridge for 3 minutes to seeIf it would reset lights — did NOT work. Called Tech Line ( Andrew ) SR 7727–072–055 —— I removed freezer light & cut the red / Black wires & connected them while power was OFF to fridge. Then plugged fridge back in.The fridge lights now work. The problem is the freezer light. The other problem Is that the freezer light has a connector on it the is buried in the foam insulation In the fridge. Andrew said to order kit W10695459. Ordering part. Next visit Friday 2-7-20.; ordrng 1 W10695459 (LIGHT MODULE KIT)

Near Rice Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

RANGE WHIRLPOOL WEGA25H0HZ0 Display on UI not working properly. Unplugged unit for 3 minutes. Unit rebooted. Unit checks OK.

Near Park Meadows Dr, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WFW9620HW0 "Replaced clamp for bellows, tested unit, no leaks found, checks ok."

Near Mercer Ct, Yellow Springs, OH 45387
Daniel  L.

Daniel L.

FRIDGE SAMSUNG RF4287HARS "Diagnosed bad icemaker and bad display board, ordering parts, prepaying for parts.; ordrng 1 DA97-08518D (Dispenser display) and 1 DA97-07365G (Ice maker)"

Near N Enon Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WFW9620HW0 "Found clamp for bellows was not installed on unit, and missing, needs clamp replaced.; ordrng 1 W11266654 (clamp)"

Near Mercer Ct, Yellow Springs, OH 45387
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5300VW1 "Checked tub frame, checked tub springs, checked frame to be rusted, feet on unit are worn down and are letting the unit slid across the floor when spinning, and causing squeaking. Customer to order feet themselves.Front feet-WPW10001130Rear feet-285244"

Near Yellow Springs Fairfield Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Complaint — freezer door not closing properly. S38253 ( parts covered ).Installed — P-Trap. Unit checks OK.; used 1 W10619951 (P-TRAP) from stock

Near W South College St, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL KRFF302EBL01 Fridge not cooling at all. Compressor NOT running. There is 120 volts to compressor. I tried putting a new starter on the compressor but compressorStill not working. Tech line ( Andrew ) SR # 7726-844-374 — said to replace Compressor. Customer just got fridge a week ago. Customer will have fridge Replaced.

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER MAYTAG MGDC465HW0 Fumes from dryer. Ran gas dryer to observe — the gas burner is burning a good blue flame for the most part. Cannot smell anything funny or out of the ordinary.Customer put some damp clothes in dryer to observe — unit checked OK.Tech line ( TJ ) SR # 7726-817-698. Asked customer to observe.

Near Rice Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

MICROWAVE KITCHENAID KMBS104ESS03 "Replaced control, fan is staying off, checks ok."

Near Livermore St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

BELLA JENN-AIR JFFCC72EFS02 "Replaced ice maker, ice maker is cycling and calling for water, Che is ok."

Near William and Mary Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

REFRIG KITCHENAID KRSF505ESS01 "Checked door seal, door is sealing normally, found dispenser separator is broken, needs separator replaced.; ordrng 1 W10317255 (separator)"

Near Livermore St, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER MAYTAG MVWB835DW4 Installed — Lid Lock. Ran test cycle — checked OK. NO error codes. Customer said that after my last visit she was able to clean all of her clothes. But when She tried to use it again the washer would beep & not work. Unit at this time after installing lid lock — Checks OK.

Near Glen View Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

BELLA JENN-AIR JFFCC72EFS02 "Ran icemaker through diagnostics , ice maker is not cycling or calling for water, found icemaker has multiple errors, icemaker needs replaced.; ordrng 1 W11262316 (icemaker)"

Near William and Mary Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

MICROWAVE KITCHENAID KMBS104ESS03 "Found cooling fan coming on intermittently by it’s self, called tech line file #7726711624 , Was informed by tech line issue is with user interface overriding control causing fan to come on, needs User interface replaced.; ordrng 1 W10891907 (cntrl-elec)"

Near Livermore St, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER MAYTAG MVWB835DW4 "Not working through cycle. F5E1 ( lid switch fault ) F3E2 ( inlet water fault )F0E4 ( spin limited by water temp ). Ran test cycle to observe — checked OK.Unit needs — Inlet valve / lid lock. I will install inlet valve & order lid lock.Next visit — Thursday 12-26-19.; ordrng 1 W10810403 (LID LOCK ASSEMBLY), used 1 W11165546 (VALVE) from stock"

Near Glen View Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

RANGE FRIGIDAIRE FFES3026TSC Customer had contractor remove seal around glass top of range so I could get Unit out to install Elect CNTRL / UI touch screen. Installed — overlay / ElectCNTRL. Unit checks OK.

Near Northwood Dr, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL GHW9150PW4 "Checked for error codes, checked drain pump, ran test cycle, found bearings making grinding noise causing basket to not get up to speed, needs tub rebuild to fix, Customer does not want to repair at this time."

Near Huston Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

RANGE FRIGIDAIRE FFES3026TSC Display is not working at all. The range is sealed in place against counter. TheFeet on the bottom are not there. Unit needs — Elect CNTRL 5304511028 / overlay 316419145.Next visit — Friday 12-13-19.; ordrng 1 316419145 (OVERLAY) and 1 5304512028 (ELECT CNTRL)

Near Northwood Dr, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

REFRIG MAYTAG MFI2569VEB2 "Found glide for freezer upper right drawer right side bearings have fallen out, ; ordrng 1 WPW10235367 (glide)"

Near Huston Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

REFRIG FRIGIDAIRE TBX22QAYARWW "Found controls not sending voltage to compressor, or fans, needs control replaced, control WR23X0309 is discontinued, and out of stock."

Near Sutton Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

RANGE JENN-AIR JES1750FS1 F8E0 ( cooling fan ) verified —- installed — cooling fan assembly. Unit checks OK.

Near Clearcreek Trail, Yellow Springs, OH 45387
Daniel  L.

Daniel L.

AIR CONDITIONER AMANA PTC123G35AXXXAA "PtacTechline 8773760214 Diagnosed with Amana HVAC tech line that heater is testing open, and fan motor run capacitor is bad."

Near Sutton Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 "When arrived — unit unplugged. Customer had receipt but receipt did not haveModel / serial # ( typed as part of receipt ) it was hand written on receipt.I explained to customer that he must get NEW corrected receipt from LOWESIf they want warranty coverage to cover from actual date of purchase. PartnerTeam is going to cover call this one time so customer doesn’t have pay serviceCall. Approval # WMRO1MRAPL1 ( I spoke with Autumn ). In diagnosing unit —NO error codes. After plugging unit in unit checks OK. Went over operation With customer. FYI — the corrected address for this washer location is —200 N High St, Yellow Springs, OH 45387."

Near N High St, Yellow Springs, OH 45387