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Local Reviews
for Yellow Springs, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 15 customer reviews

Map of Yellow Springs, OH

Great customer service!




Review of A to Z Appliance Service

The scheduler that I spoke with twice was so polite & personable. I was delighted! Jeremy was also so polite & easy to talk with. It has been a long time since I have had such a pleasant customer experience. Thank you!


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back form our customers.


Map of Yellow Springs, OH

Oven Glass Replacement




Review of A to Z Appliance Service

My new Whirlpool oven had the tempered glass shatter. I set up a warranty call, and A to Z came out. Whirlpool did not share the nature of the damage, so they had to make 2 house calls (one to order the parts, and one to replace them). They were very prompt, friendly, and professional on both visits. I highly recommend them!


Map of Yellow Springs, OH

Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Yellow Springs, OH

Bayard Washer Repair




Review of A to Z Appliance Service

Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Janice




Review of A to Z Appliance Service

Great company. Trustworthy. Efficient. Great service. Great price.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Prompt scheduling




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Yellow Springs, OH

Excellent, professional service!




Review of A to Z Appliance Service

A to Z is a top-notch service provider. From customer relations on the phone to the technicians who arrive on site, every one I spoke with were courteous, knowledgeable & professional. I had to cancel a service appointment at the last minute due to a death in the family. A to Z were so understanding & happily rescheduled my appointment. Both Neal & Jeremy were excellent technicians. Neal diagnosed the problem & even called Whirlpool himself to get approval for an additional replacement part. Jeremy arrived a few days later & went straight to work replacing the defective parts on the range. Both men were neat, clean & attentive to details. I highly recommend A to Z !


Response from A to Z Appliance Service:

We thank you for taking the time to write a review for us. We are so pleased to hear that your experience with both technicians was positive, and that they were able to get the job accomplished. Our goal is to give every customer a positive experience, and we aim to get the job done right. Thanks again.


Map of Yellow Springs, OH

Great service, high price




Review of A to Z Appliance Service

Very nice person, quick trip, high price for house call, I was glad I had the replacement part


Response from A to Z Appliance Service:

Thank you for writing a review for us. We value your feedback and use it to better our company.


Map of Yellow Springs, OH

Great repair for appliance under warranty




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for writing a review.


Map of Yellow Springs, OH

Great service




Review of A to Z Appliance Service

We were very pleased with the service as well as the information he shared on general care and maintenance of the dryer


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service and dependable




Review of A to Z Appliance Service

Neil is always polite, professional, and informative.


Response from A to Z Appliance Service:

Thank you. We appreciate Neil being on our team and appreciate you taking the time to leave this review.


Great service. Neil was awesome.




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you


Very professional, great service,




Review of A to Z Appliance Service

Outstanding customer service and very informative.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Excellent Service Call




Review of A to Z Appliance Service

Timely, polite and knowledgeable. Got us up and running for awhile. Explained long term options for repair.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate you taking the time to leave one.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL GI7FVCXWB00 "Checked icemaker, found icemaker is not cycling, needs icemaker replaced.; ordrng 1 WPW10122559 (icemaker)"

Near Huston Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER MAYTAG MHW6630HC0 When installing ACU — one of the connectors broke from the wires. Ordering Wire harnesses. Next visit — Friday 2-12-21.; ordrng 1 W11038118 (NTC HARNESS) and 1 W11314680 (LOWER HARNESS)

Near N Stafford St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER LG WM3470HVA "Replaced door lock, tested unit, door is locking and unlocking normally, all functions normal, checks ok."

Near Paxson Dr, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Installed — ice maker. Unit checks OK.

Near Snypp Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Ice maker not working. Ordering Ice Maker. Next visit — Wednesday 2-27-21.; ordrng 1 W10190961 (ICE MAKER)

Near Snypp Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER LG WM3470HVA "Tested unit, found door lock making clicking noise, but not locking, and giving DE error, checked door lock, found door lock motor not turning causing door to not lock, needs door lock replaced.; ordrng 1 EBF49827801 (DOOR LOCK)"

Near Paxson Dr, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER GE DSXH43EF0WW Burning smell / will not start. Drum will not move ( jammed ). Unit needs — Element WE14X10015 / dryer drum WE21X10013 /Thermostat WE4X757 / dryer blower wheel assembly WE14X10025 / clips WE2X361 / front panel WE20X10016 . Drum & front panel will take 8 weeks to get. Customer will submit to home warranty.

Near Miami Dr, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB765FW3 "Replaced drain pump, control, and console, calibrated unit, all functions normal, checks ok."

Near Snypp Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DISHWASHER KENMORE 665.13963K015 CNTRL Panel has a mind of its own. Unit needs — CNTRL Panel WPW10500140 / Elect CNTRL W10473199. Both parts have been on order now for almost 3 months. Explained to customer — that parts are unknown as to when they are available. Next visit — Thursday 1-28-21.; ordrng 1 W10473199 (ELECT CNTRL ) and 1 WPW10500140 (CNTRL PANEL)

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DISHWASHER KENMORE 665.13963K015 CNTRL Panel has a mind of its own. Unit needs — CNTRL Panel WPW10500140 / Elect CNTRL W10473199 . Both parts have been on order now for almost 3 months. Explained to customer — that parts are unknown as to when they are available. Next visit — Thursday 1-28-21.; ordrng 1 W10473199 (ELECT CNTRL ) and 1 WPW10500140 (CNTRL PANEL)

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

KITCHEN KITCHENAID KDTE334GPS0 Issue — 3rd level rack assembly is broken. Ordering Parts. Next visit — Monday 1-18-21. ; ordrng 1 W1091304507 (RIGHT TRACK ASSEMBLY) and 1 W10913628 (LEFT TRACK ASSEMBLY) and 1 W11027154 (3RD LEVEL RACK)

Near W South College St, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL MVW7232HW0 Off balance. F0E5 ( off balance ) F0E9 ( off balance ) F0E3 ( overload ).Ran test cycle to observe ( I did adjusted the RF foot to balance unit ) — unit checks OK. Went over operation with customer. Unit checks OK.

Near W North College St, Yellow Springs, OH 45387
Neil B.

Neil B.

DISHWASHER KITCHENAID KUDS30FXSS5 Unit is leaking. Customer uses Cascade Platinum pods. Water hardness is 1.5 ppm. I ran unit to observe — I wasn’t able to duplicate any leak. Explained to customer about soap pods with softened water sometimes is too much soap.Recommended using liquid. Asked customer to observe.

Near Park Meadows Dr, Yellow Springs, OH 45387
Neil B.

Neil B.

FREEZER WHIRLPOOL WRT518SZFW00 Issue — freezer not keeping items frozen. ( Fridge 50 ) ( Freezer 4 ). Evap in freezer froze up. Next visit — Monday 1-4-20.; ordrng 1 W10384183 (THERMISTOR) and 1 W10875836 (EVAP COVER) and 1 W10913629 (HARNESS) and 1 WP2163777 (FAN BLADE) and 1 WP2315539 (MOTOR)

Near W Whiteman St, Yellow Springs, OH 45387
Neil B.

Neil B.

FREEZER WHIRLPOOL WRT318FZDB06 Issue — freezer door not sealing properly & freezer temp not cold enough.Unit actual temps —- ( Fridge 36 ) ( freezer 5 ). The setting in the freezer was on recommended. I switched it to Max. The freezer door is positioned correctly So it’s centered so the door gasket is closing properly on the cabinet. I installed Some silicone on bottom of where cabinet meets liner. Went over operationalIssues with customer. Asked customer to observe.

Near Marshall St, Yellow Springs, OH 45387
Daniel  L.

Daniel L.

N/A N/A RTW4440XQ0 "Check hot and cold water valves, check washer motor and drain pump operation, check water level switch, make adjustment to pressure switch for rinse cycle to allow in more water, all operation check ok"

Near Mercer Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB855DC3 "Found console will not respond, checked power to control, control is getting 120v, found control not sending correct dc voltage to console, needs control, and console replaced, parts have 1 year part warranty, use mt9nit9dl1 for labor.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Mud Run Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL n/a "Found no frost pattern on evaporator, checked compressor, found compressor pulling less than an amp, found compressor intermittently not starting, found proper voltage from start device, needs compressor replaced, compressor W10309988, customer does not want to repair."

Near King St, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER MAYTAG MHW6630HC0 Complaint — unresponsive. UI powers up but will advance at all. Cannot get unitInto diagnostics. F0E5 ( off balance ) F0E2 ( over suds ) F5E3 ( unlock failure ).I had to unplug unit to reboot Elect CNTRL to reset it. The UI is not responsive To commands. There is an SP W11481344 — replace the ACU. Ordering parts.Next visit — Monday 11-9-20. ; ordrng 1 W11316625 (JUMPER) and 1 W11322883 (ACU) and 1 W11325573 (CONSOLE ASSEMBLY)

Near N Stafford St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER/DRYER FRIGIDAIRE FFLE3911QW0 Attempted to run drain and spin. Drain pump ran continuously without draining tub. Unit needs drain pump replaced.

Near W Limestone St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW4950HW1 Checked error codes. Found long fill error persisting after previous call. Ordering water valve assy. ; ordrng 1 W11038689 (valve)

Near Tower Ct, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER MAYTAG MGD5570TQ0 Not heating — unit has open thermal fuse. Installed — Thermal fuse. Unit is now heating. I mentioned to customer that the air-flow is OK BUT could be a little better. ; used 1 WP3392519 (FUSE) from stock

Near US-68, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL LTG6234DQ1 "Found gas line from dryer is bent, and needs replaced.

Near Wright St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

LAUNDRY WHIRLPOOL MVW7232HW0 Checked error codes. Found off balance error. Checked suspension rods. Ran test cycle. Calibrated unit. All operations normal. Checks okay.

Near E Enon Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4800XQ4 Issue — won’t drain or spin. F9E1 ( long drain ) F5E3 ( lid lock fault ) F5E2 ( lidLock fault ). There is power off the elect CNTRL. There is showing power at Connector to drain pump. If Directly connect power to drain pump it runs. Tech line ( Andrew ) SR 7728–838–4518. Said to replace wire harness.Next visit — Monday 7-27-20.; ordrng 1 W10376574 (LOWER HARNESS)

Near Union St, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

DRYER FRIGIDAIRE FGRB6600FS0 "Found drum bearing making squeaking noise, needs bearing kit replaced.; ordrng 1 5303281153 (bearing kit-rear)"

Near W South College St, Yellow Springs, OH 45387
Neil B.

Neil B.

FRIDGE WHIRLPOOL WRF560SMYM05 Complaint — ICE build-up on freezer bottom. Customer has AHS. Installed —P-Trap assembly W11190084. Unit checks OK.; pckd up 1 W11190084 (P-TRAP)

Near Kingsfield Ct, Yellow Springs, OH 45387
Neil B.

Neil B.

N/A N/A MDB8959SBS3 Not working at all. Found black wire in terminal box was not connected properly.Installed NEW connector. Unit checks OK.

Near Kingsfield Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE745C0FS01 "Replaced glass, and retainer, door is opening and closing normally, checks ok."

Near Sutton Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE745C0FS01 "Found in her class of lower oven door is shattered, took pic, Needs glass, and insulation replaced.; ordrng 1 W10340464 (retainer) and 1 WP9757706 (glass-door)"

Near Sutton Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

OVEN LG LSE4613ST00 "Found support, and leveler for control knob has broken, need support, and leveler replaced.; ordrng 1 MJH63756801 (CONTROL SUPPORT) and 1 MJH64334701 (SUPPORTER LEVELER)"

Near William and Mary Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

OVEN KITCHENAID KOSE500EWH02 "Found control panel not coming on, checked incoming power, checked thermal fuse, found thermal fuse is not allowing power through it, needs thermal fuse to further diagnose.; ordrng 1 W11204568 (fuse-thrml)"

Near President St, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER KENMORE 11087562601 Dryer is Fine. Got scheduled again — ??

Near S River Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER KENMORE 110.875626 Squeaking. Unit needs — Idler & support wheels. Customer will purchase new Dryer.

Near S River Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Stopped cooling both sections. Customer said Authorized service was out on this past Monday & installed New compressor / Drier. Unit still not cooling.Compressor is making loud noise while running. Unit needs compressor again.Next visit — Wednesday 3-4-20. Requesting 9–12am. ; ordrng 1 W10143759 (DYE DRIER) and 1 W10276644 (COMPRESSOR) and 1 W10893917 (INVERTER)

Near Mud Run Rd, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB855DC3 "Replaced control, and console, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Installed — drain pump / ACU. Ran calibration / test cycle. Unit keeps going intoDrain fault. Cannot get into diagnostics. Disconnected pressure hose from ACU.Let unit run through drain fault — then I was able to get into diagnostics.F3E1 ( pressure system fault ) F1E1 ( Main CNTRL Fault ). I had talk to ( Sterling )Tech line. Tech line again ( Chris ) SR 7727–138–909. I was able to run calibration & test cycle. Unit checks OK.

Near Xenia Ave, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB855DC3 "Checked for error codes, found a communication error, tested control, and consul, control and consult are not communicating, needs control, and consul replaced.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Mud Run Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Issue — won’t do Anything. Ordering Elect CNTRL. Unit is filled with water.Ordering — ACU / drain pump. Next visit — Thursday 2-13-20. ( requesting 8 — 12 ); ordrng 1 W10919003 (DRAIN PUMP.) and 1 W11170319 (ACU)

Near Xenia Ave, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed — freezer light module. Unit checks OK.

Near Rice Rd, Yellow Springs, OH 45387