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Local Reviews
for West Chester Township, OH

Rated 5.0 out of 5 stars based on 12 customer reviews

Map of West Chester Township, OH

Great service




1. Courtesy call before coming 2. Knowledgable about the issue. 3. Quick and professional 4. Shared technical knowledge


Map of West Chester Township, OH

Refrigerator Repair




Excellent Service. Professional, courteous and skillful. Made the necessary adjustments in a timely manner.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Map of West Chester Township, OH

Friendly and honest




This was our second time using A to Z and we are pleased. Friendly staff, professional technicians and honest service.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of West Chester Township, OH

Committed to getting the washer back on track




Did a great job. Thank you


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review.


Map of West Chester Township, OH

Karen M




We received great service and my appliance is finally working.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We appreciate it.


Map of West Chester Township, OH

Good service




Always courteous service.


Response from A to Z Appliance Service:

Thank you


Map of West Chester Township, OH

Fixed our problem!




Our service technician was courteous, prompt, and did a great job. He fixed our issue and hande our service technician was courteous, prompt, and did a great job. He fixed our issue and had pur dryer up and running before no time. Price was reasonable and service was excellent. Even cleaned out our dryer for us!


Response from A to Z Appliance Service:

Thank you for taking the time to give this review. We appreciate it.


Map of West Chester Township, OH

Dave





Response from A to Z Appliance Service:

Thank you


Map of West Chester Township, OH

Excellent service and quick response





Response from A to Z Appliance Service:

thanks


Map of West Chester Township, OH

Tom




Arthur was great,see it this works!


Response from A to Z Appliance Service:

Thank you


Barbara




Great service, very nice serviceman.


Response from A to Z Appliance Service:

Thank you for the review


Happy with service




The repairman was very nice and he found the problem quickly. He then fixed what was wrong. He was a nice and friendly person.


Response from A to Z Appliance Service:

Thanks for the review


Anthony S.

Anthony S.

Whirlpool washer WFW9500TW02 Customer complaint of loud grinding noise during spin cycle. Upon arrival customer presented single page whirlpool washer warranty paper stating 2-10 year coverage on outer tub. I explained to customer if that is what was wrong that could be covered but our dispatch came through as out of warranty and I would need to input the model and serial numbers to verify coverage and if nor covered the service call of $90 would be due today. Customer agreed to service call. I could not find any 10 year coverage on outer tub components on ServiceMatters or SB web. Called partner team(representative: Ryan SR #: 7723473534) confirmed unit only had 12 month OE warranty and is now in OOW status for all repairs. Made written estimate for customer for parts and labor. Customer declining repairs and refused to pay service call claiming it is covered under warranty per their presented document. Customer demanded that I call whirlpool to have them cover this repair or replacem

Near Legendary Ln, West Chester Township, OH 45069
Joel L.

Joel L.

Whirlpool microwave WMH53520CS6 Unit had bad primary interlock switch. Replaced and tested unit operation. All checks are good now. ; used 1 W10269457 from stock, Job Cmpltd

Near E Observatory, West Chester Township, OH 45069
Joel L.

Joel L.

Whirlpool refrigerator WRT318FZDM02 Found a doorstop rubbing and making contact with bottom hinge of refrigerator door. It’s just a doorstop so that it clears the bottom hinge and does not rub against the metal and cause the noise the customer was complaining about. All other operations are good and it is testing OK at this time; Job Cmpltd

Near Airy Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRX735SDHZ00 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Ice maker not finding home position. Replaced icemaker. Cycled and filled with water. All ok at this time. Customer to observe. ; used 1 W10882923 (ICEMAKER) from stock, Job Cmpltd

Near Cinnamon Woods Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator KRMF706ESS00 Customer complaint of water filter replace light not resetting after water filter replacement. Confirmed complaint, model and serial numbers. Removed and reinstalled every drop recommended water filter. Replace filter light still on. Only getting 11.1 VAC at filter reset switch. Found wire terminal loose in control connections. Removed and reinstalled all electrical connections to main control. Reinstalled all related components. Filter reset light and switch working properly at this time. ; Job Cmpltd

Near Keltner Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRT318FZDM02 Customer complaint of Door making scraping noise. Confirmed complaint, model and serial numbers. Found hinge door stop running on hinge. Adjusted bracketed away from each other to alleviate rubbing/noise. All ok at this time. ; Job Cmpltd

Near Airy Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Maytag washer MVWX655DW1 Checked incoming power, checked for error codes, checked water valve, found water valve hot side is ceased, needs new water valve, customer to order part, and install.; Cllctd $96.30 CC Ref # 1210, Job Cmpltd

Near Lupine Dr, West Chester Township, OH 45241
Jeremy F.

Jeremy F.

Amana washer NTW4650YQ0 Checked gear case, checked shifter, checked for error codes, found main control fault, ran through tests on control, found control not sending correct dc voltage to shifter, needs new control, customer to look at replacing unit.; Cllctd $96.30 CC Ref # 4016, Job Cmpltd

Near Christine Ave, West Chester Township, OH 45241
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTM354ESS3 Customer complaint of unit not cleaning dishes and spraying properly. Confirmed complaint, model and serial numbers. Stored error code for supply water valve. Removed and reinstalled all electrical connections to main control and water supply valve. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Paul Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTE104ESS0 Customer complaint of unit not washing dishes. Confirmed complaint, model and serial numbers. Stored error code for wash motor inoperable. Needs pump&motor assembly, and control for return visit. ; ordrng 1 W10854225 (CNTRL-ELEC ) and 1 WPW10605057 (pump and motor assy), schdld next appmnt for 10/18 THU

Near Oakcrest Way, West Chester Township, OH 45069
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRMF606ESS00 Customer complaint of water leaking from unit. Confirmed complaint, model and serial numbers. Found water line broken in refrigerator ceiling. Shortened line and reinstalled. Needs cover for return visit. ; ordrng 1 W11190820 (COVER), schdld next appmnt for 10/18 THU

Near Oakcrest Way, West Chester Township, OH 45069
Anthony S.

Anthony S.

Maytag dryer MEDX655DW1 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Found hi limit open circuit. Replaced thermal cut out kit. Ran test cycle. All ok at this time. ; used 1 279816 (THERMAL CUT OFF HI) from stock, Cllctd $223.06 CC Ref # 0500, Job Cmpltd

Near Brucehills Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRT311FZDT01 Customer complaint of ice cream not firming up in freezer. Confirmed complaint, model and serial numbers. Checked door seals, temperature settings, and door seals. All ok at this time. Working as designed. ; Job Cmpltd

Near Wilderness Trail, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Maytag dishwasher MDB8969SDM3 Replaced spray arm, door is sealing, no leaks, checks ok.; Job Cmpltd

Near Shadyside Dr, West Chester Township, OH 45241
Jeremy F.

Jeremy F.

Kitchen Aid freezer KRFF707ESS01 Replaced door, sealed edge, door is sealing normally, checks ok.; Job Cmpltd

Near E Arbor Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRX986SIHZ00 Found lights were working, but intermittently, called tech line with issue, found unit needed to be unplugged, and rebooted, rebooted unit, lights are working normally, checks ok.; Job Cmpltd

Near Coachman Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

GE dryer GTDP220EF1WW Checked timer, found timer knob Brocken, customer to purchase, and install part.; Job Cmpltd

Near Lake Lakota Cir, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool range KDRS505XSS04 Customer complaint of upper oven liner base has burned on debris that will not come off. Upper and lower doors also have stains inside of door glass sections. Cooktop liner also has baked on debris. Confirmed complaint, model and serial numbers. No stored error codes. Provided customer written estimate to remove and clean small/upper oven door $98.75, remove and clean large/lower door $120, cook top liner(W10401393) $182.14, labor to replace cooktop liner $98.75-$120, plus tax. Interior oven liner unable to be replaced, part is not field serviceable. ; Cllctd $95.85 Check # 2937, Job Cmpltd

Near Pine Vista Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM00 Replaced ice maker fill tube heater. Filled ice maker with water. Customer to observe. ; Job Cmpltd

Near Heron Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRV976FDEM01 Replaced doors, no scratches, or dents, checks ok.; Job Cmpltd

Near Deer Track Rd, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool laundry MVWB765FW2 Checked gear case, checked for error codes, found over load, instructed customer on load size, recalibrated unit, ran through test cycle, all operations normal, checks ok.; Job Cmpltd

Near Minuteman Way, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRX986SIHZ00 Checked door hinges, found left door hinge installed at an angle not allowing door be leveled, door is not level, customer to contact Lowe’s for replacement.; Job Cmpltd

Near Coachman Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Maytag dryer MEDB765FW0 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Found thermal cut out open. Replaced thermal cut out. Ran test cycle. All ok at this time. Educated customer on possible restricted dryer vent piping, should be cleaned yearly. ; used 1 279816 (THERMAL CUT OFF HI) from stock, Job Cmpltd

Near Shawnee Ln, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool laundry MVWB835DW0 Checked gear case, checked motor, checked rotor, and stator, found rotor grinding on the drain pan under unit, the drain pan was not centered under unit causing the rotor to grind on the water channels making loud grinding noise, and making unit go out of calibration, removed drain pan, recalibrated unit, all operations normal, checks ok.; Cllctd $95.85 CC Ref # 3952, Job Cmpltd

Near Cobblestone Walk, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM00 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Found ice build up in freezer evaporator area blocking ice maker duct area. Removed ice and excess frost from freezer section. Replaced ice maker. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Heron Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Maytag washer MVWB765FC2 Replaced drive assembly and clutch. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Trestle Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Maytag washer LAT3500AAE Checked drain pump, found drain pump not engaging, needs new drain pump.; ordrng 1 202203 (pump), schdld next appmnt for 9/17 MON

Near Willowood Dr, West Chester Township, OH 45241
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM00 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Stored ice maker error code, E2, Motor lost position. Needs new icemaker, WPW10764668, for return visit. ; ordrng 1 WPW10764668 (ice MAKER), schdld next appmnt for 9/18 TUE 12-5

Near Heron Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool washer WFW94HEAC0 Customer complaint of unit not starting cycle. Displays F9E0 code for long drain. Confirmed complaint, model and serial numbers. Found excess material in air trap tubing. Replaced air trap. Ran test cycle. All ok at this time. ; pckd up 1 WPW10260500 (CUSTOMER HAD), Cllctd $202.68 CC Ref # 0295, Job Cmpltd

Near Senour Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool range WEG745H0FS0 Replaced fan, ran through test, all operations normal at this time, checks ok.; Job Cmpltd

Near Deer Track Rd, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool freezer WRF535SWHZ00 Customer complaint of frost build-up in top of freezer. Confirmed complaint, model and serial numbers. Resealed freezer liner to cabinet. Customer to monitor freezer for frost. ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd

Near Emerald St, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRX988SIBM03 Checked door seal, found door seal not making contact on both corners, reformed door seal, door is sealing correctly, checks ok.; Job Cmpltd

Near Oakcrest Way, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRS325FDAM02 Checked compressor, checked evap, checked diffuser, found defused frozen over, defrosted diffuser, unit is cooling, checks ok.; Job Cmpltd

Near Stone Barn Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Maytag oven MER5765RAW Replaced element, oven is heating normally, checks ok.; Cllctd $139.57 CC Ref # 2683, Job Cmpltd

Near Basswood Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Kitchen Aid oven KEBC207KBL02 Replaced inner door glass. All ok at this time. ; Cllctd $154.14 CC Ref # 2017, Job Cmpltd

Near Southampton Ln, West Chester Township, OH 45069
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 File#-7722645673Documented intermittent light issue with tech line, Techline advised resetting wire harness connections behind ceiling panel for LED lights, reset control. tech line said to have customer observe unit at this time.; Job Cmpltd

Near Polo Trail Pl, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRF555SDFZ01 Replaced lower door hinge kit. Installed spacers to LH door switch area. Customer complaint of unit not making ice. Found icemaker not finding home position. Getting 120 VAC supply. Replaced ice maker. All ok at this time. ; used 1 W10882923 (ICEMAKER) from stock, Job Cmpltd

Near Strathaven Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

Whirlpool washer WFW87HEDW0 Replaced rear drum shocks. Installed missing levelling feet. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Saxton Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool freezer WRT311FZDM00 Replaced door hinges, and washes, doors are closing, and getting a good seal, checks ok.; Job Cmpltd

Near Cornell Ln, West Chester Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid freezer KRFF707ESS01 Replaced freezer drawer slide as assemblies. All ok at this time. ; Job Cmpltd

Near E Arbor Ct, West Chester Township, OH 45069