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Local Reviews
for West Chester Township, OH

Rated 5.0 out of 5 stars based on 23 customer reviews

Map of West Chester Township, OH

Great technician




Joel was great. He was knowledgeable, explained what he was doing, listened to my questions - gave me suggestions and helped with basic questions.


Response from A to Z Appliance Service:

Thank you . We are happy to have Joel on our team


Map of West Chester Township, OH

Great service




Great service by Joel and he was able to resolve the issue quickly. Joel was courteous and was answering questions on the issue as much as he can.


Map of West Chester Township, OH

Great Service




Jeremy was upfront and honest about what needed to done. He was very neat and clean. Would definitely call again for future issues.


Map of West Chester Township, OH

Very knowledgeable technician





Map of West Chester Township, OH

great service & warenty




He was very good and corrected and repaired the machine


Map of West Chester Township, OH

Great Service





Response from A to Z Appliance Service:

Thank you


Map of West Chester Township, OH

Good experience




The technician sent (Joel) was very kind, professional and did a great job for us. We will hopefully see if our new washer parts hold up after some more time. Whirlpool paid this time and that was nice to have a company stand behind their product.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review.


Map of West Chester Township, OH

Problem solved!




Great service with full explanation. Very personable and willing to explain what was needed.


Response from A to Z Appliance Service:

Thank you


Map of West Chester Township, OH

Loved technician and tracking




Did exactly what he said he would do.


Response from A to Z Appliance Service:

Great and Thanks


Map of West Chester Township, OH

Great Service Rep!!





Response from A to Z Appliance Service:

Thank you very much


Excellent Expreience




Jeremy arrived as scheduled, understood the issue and resolved the problem. He was courteous and patient. Though this was a warranty matter he treated it professionally. I will retain the telephone number should I need service in the future


Response from A to Z Appliance Service:

Thank you very much for this review.


Great service




1. Courtesy call before coming 2. Knowledgable about the issue. 3. Quick and professional 4. Shared technical knowledge


Refrigerator Repair




Excellent Service. Professional, courteous and skillful. Made the necessary adjustments in a timely manner.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Friendly and honest




This was our second time using A to Z and we are pleased. Friendly staff, professional technicians and honest service.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Committed to getting the washer back on track




Did a great job. Thank you


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review.


Karen M




We received great service and my appliance is finally working.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We appreciate it.


Good service




Always courteous service.


Response from A to Z Appliance Service:

Thank you


Fixed our problem!




Our service technician was courteous, prompt, and did a great job. He fixed our issue and hande our service technician was courteous, prompt, and did a great job. He fixed our issue and had pur dryer up and running before no time. Price was reasonable and service was excellent. Even cleaned out our dryer for us!


Response from A to Z Appliance Service:

Thank you for taking the time to give this review. We appreciate it.


Dave





Response from A to Z Appliance Service:

Thank you


Excellent service and quick response





Response from A to Z Appliance Service:

thanks


Tom




Arthur was great,see it this works!


Response from A to Z Appliance Service:

Thank you


Barbara




Great service, very nice serviceman.


Response from A to Z Appliance Service:

Thank you for the review


Happy with service




The repairman was very nice and he found the problem quickly. He then fixed what was wrong. He was a nice and friendly person.


Response from A to Z Appliance Service:

Thanks for the review


Jeremy F.

Jeremy F.

REFRIG MAYTAG MFT2771WEM1 "While replacing ice maker found wire harness for ice maker has shorted, needs wire harness replaced.; ordrng 1 W10249475 (harns-wire)"

Near Oregon Pass, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

FR DR DVE TL PAN WHIRLPOOL WRX735SDBM00 "Replaced ice maker, ice maker is cycling, and calling for water, checks ok. Customer wanted price for shelves in fridge, door shelves WPW10212139, left hand glide WPW10194031"

Near Kohls Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

REFRIG WHIRLPOOL GI5FSAXVY02 "Replaced control, water button is working normally, and dispenser is dispensing water, all operations normal, checks ok."

Near Paddington Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

MICROWAVE KITCHENAID KCMS145JSS "Found door button would not open door, checked door latch, found door latch broken, needs control replaced to fix latch, control 8205816 is no longer available, customer to look at replacing unit."

Near Southampton Ln, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR IKEA ISC21CNEDS00 "Unit had defrost thermistat not attached to evap properly causing frost build up in freezer side, defrost d unit and reinstalled thermostat properly. Fan checks good. All other checks are good,"

Near Timberview Dr, West Chester Township, OH 45241
Mark B.

Mark B.

KITCHEN KITCHENAID KUDS30IXBL8 "Found plastic covers, ui, and door handle broken from stress, needs parts replaced.; ordrng 1 W10832773 (barrier) and 1 WPW10195718 (handle) and 1 WPW10500172 (panel-cntl)"

Near Glenngate Ct, West Chester Township, OH 45069
Terry  S.

Terry S.

DISHWASHER KITCHEN AID KUDC10FXSS5 Check unit over found of connections at main board unit needs main board replaced; ordrng 1 W11035586 (cntrl-elec)

Near Bennington Dr, West Chester Township, OH 45241
Jeremy F.

Jeremy F.

FREEZER WHIRLPOOL WRF535SWHZ00 "Replaced damper control, unit is cooling normally, checks ok."

Near Glenngate Ct, West Chester Township, OH 45069
Terry  S.

Terry S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Checked unit over found tub assembly dented majorly also found filter will not fit in the sump assembly sump assembly bound. If further repair is needed unit will need the following parts:W11088097Wpw10681507Wplw187376

Near Keehner Ridge Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

REFRIG WHIRLPOOL GI5FSAXVY02 "Checked dispenser, found dispenser dispensing ice, but not water, checked user interface, found water button is no longer giving signal to dispenser, needs user interface replaced.; ordrng 1 W10740218 (cntrl-elec)"

Near Paddington Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

RANGE WHIRLPOOL WFE505W0HS1 "Customer complaint of large gap between door and cooktop. Confirmed complaint, model and serial numbers. Took picture of gap and warning sticker showing through gap. Unit working as designed. All ok at this time."

Near N Shore Dr, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found dent on inside of freezer door, needs replaced, tested dispenser, water is dispensing, and ice is dispensing ok if door is pushed shut firmly.; ordrng 1 W11307224 (FREEZER DOOR)"

Near S Port Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint of unit not dispensing water or ice. Confirmed complaint, model and serial numbers. Found interior door liners caved in significantly. Installed spacer to door liner. Needs new door for return visit. ; ordrng 1 W11104477 (DOR-FIP ), used 1 WPW10221048 (SPACER) from stock"

Near Heather Ann Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

WASHER WHIRLPOOL WTW8900BC0 "Customer complaint of unit making loud noise during spin cycle. Confirmed complaint, model and serial numbers. Replaced tub bearing shaft kit. Installed flex vent piping on dryer. Ran test cycle. All ok at this time. Customer to observe. ; used 1 DFLX8 (FLEX-VENT), and 1 W10435302 (BEARING KIT) from stock"

Near Heather Ann Dr, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTM704ESS1 "Found on obstruction in pump, removed and rerouted drain hose. Cleaned"

Near Allendale Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed all parts. Sealed freezer and refrigerator liners with sealant. Needs freezer door due to door seal separation on left side. ; rqstng P&A on 1 LW10367517 (dor-fip ms)

Near Walnut Creek Dr, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed THERMISTER and replaced after frost build up in freezer section, airflow is good now, and unit is working properly. Cus to observe. ; used 1 W10316760 (THERMISTER 56.63) from stock"

Near Glenview Farm Dr, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 WJFD000APL1 auth. Installed jaz board. Defrosted unit. All checks are good. ; used 1 WPW10503278 (DEFROST CONTROL) from stock

Near Granby Way, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found dents on freezer door, hard to get picture of because of stainless steel, needs replaced.; ordrng 1 W11104491 (dor-fip)"

Near Jean Dr, West Chester Township, OH 45069
Joel L.

Joel L.

WASHER WHIRLPOOL MHW5500FW1 Ran through diagnostics on unit and checked for any error codes. Recalibrated control and tested unit. All checks are good at this time and unit is operating properly. Customer to observe

Near Red Cedar Dr, West Chester Township, OH 45069
Joel L.

Joel L.

WASHER WHIRLPOOL MVWX655DW1 Removed agitator plate and remove the object from in between plate and basket. Ran unit through diagnostics and checked for proper incoming water. And function. No error codes. The checks are good at this time. Recommended customer to use a fresh cleaning tablets periodically for proper performance and function of unit; used 1 W10135699

Near Gina Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of lights working intermittently. Confirmed complaint, model and serial numbers. Found ice build up inside refrigerator light cavity. Called WP TechLine (Representative Steve, SR#: 772 438 8134) recommended checking door seals, sealing cabinet to liners, and completing service pointer for moisture on unit. Needs W10639778, per service pointer #: W1046064, W10639138;W10748265, per service pointer #: W10748109. Freezer door seal separated from door on far left side. Will order door on second visit.; ordrng 1 W10221048 (SPACER ) and 1 W10639778 (GASKET ) and 1 W10748265 (shim-hinge) and 2 W10841140 (ADHESIVE )s and 2 W11130208 (MODULE )s"

Near Walnut Creek Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

20' FRENCH IKEA IX5BBEXDS00 "Replaced valve, unit is getting water, customer to observe ice make, checks ok."

Near Wildbrook Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

VENTHOODS WHIRLPOOL GXW7336DXS1 "Upon arrival Customer agreed to OOW service call per 12 month warranty whirlpool product line per model number, and DOP of 3/29/2017. Began diagnostics of poor air movement in vent hood. Near the conclusion of diagnosis, another resident showed up claiming they were told on the phone when the appointment was made that unit is still under warranty. Dispatch came through as "Dispatched under ProgramName = Jenn-AIR" I explained to customer that this unit only has a 12 month warranty per the product model and serial numbers that I obtained from the unit. Customer refused to pay service call and was going to call customer service. I was asked to leave. Called supervisor, who instructed me to call WP Partner Team. Representative Zach, SR #: 7724383077, confirmed that dispatch was submitted under Jenn-Air product line but model and serial numbers are not for Jenn-Air product. Updated supervisor with Partner Team supplied information.Parts needed for repairs:W

Near Keltner Dr, West Chester Township, OH 45069
Joel L.

Joel L.

JL there 3/15 FRI, 11:58 to 12:58, Found shorted door switch, replaced and tested operation of unit, all checks are good now, unit is heating well. ; used 1 W10727360 (SWITCH) from stock, Cllctd $233.59 CC Ref # 1234, Job Cmpltd

Near Gregory Creek Ln, West Chester Township, OH 45069
Anthony S.

Anthony S.

Upon arrival Customer agreed to OOW service call per 12 month warranty whirlpool product line per model number, and DOP of 3/29/2017. Began diagnostics of poor air movement in vent hood. Near the conclusion of diagnosis, another resident showed up claiming they were told on the phone when the appointment was made that unit is still under warranty. Dispatch came through as "Dispatched under ProgramName = Jenn-AIR" I explained to customer that this unit only has a 12 month warranty per the product model and serial numbers that I obtained from the unit. Customer refused to pay service call and was going to call customer service. I was asked to leave. Called supervisor, who instructed me to call WP Partner Team. Representative Zach, SR #: 7724383077, confirmed that dispatch was submitted under Jenn-Air product line but model and serial numbers are not for Jenn-Air product. Updated supervisor with Partner Team supplied information.Parts needed for repairs:WPW103508208186677W10350867 W103508

Near Keltner Dr, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB835DW3 "Checked for error codes, checked incoming water valve, checked gear case, checked agitator, checked spin cycle, calibrated unit, all operations normal, checks ok."

Near Indian Springs Dr, West Chester Township, OH 45241
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Replaced pantry door, door is opening and closing normally, checks ok."

Near Deer Track Rd, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

REFRIGERATOR AMANA AFI2538AES4 "Found water inlet valve making loud noise when turning on water dispenser, needs new water valve.; ordrng 1 67006322 (water inlet valve)"

Near Casey's Crossing, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTE204EPA1 Replaced control panel. Tested panel. All leds are working well. Cus to observe.

Near Sean James Court, West Chester Township, OH 45241
Joel L.

Joel L.

20' FRENCH WHIRLPOOL AFD2535DEW "Unit had intermittent cooling. All tests point to jazz board, replaced and tested unit, fans are operating well. All other checks are good. Cus to observe, ; used 1 WPW10503278 (DEFROST CONTROL) from stock"

Near Susan Springs Dr, West Chester Township, OH 45069
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW0 "Replaced GEARCASE. Calibrated unit, ran test cycle. All ok at this time."

Near Kohls Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

DRYER WHIRLPOOL WED7000DW2 "Customer complaint of unit drying clothes properly. Confirmed complaint, model, and serial numbers. Heating element not coming on. Replaced thermal cutout kit. Ran test cycle. All ok at this time. ; used 1 279816 (CUTOFF) from stock"

Near Coyote Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW0 On call ahead customer unavailable today. Rescheduled for 2/19. ; schdld next appmnt for 2/19 TUE !

Near Kohls Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

A-DOTT WHIRLPOOL WED9200SQ0 "Customer complaint of unit starting cycle. Confirmed complaint, model, and serial numbers. Found thermal cutout open circuit. Replaced thermal cut out. Ran test cycle. All ok at this time. ; used 1 WP3392519 (FUSE) from stock"

Near Park Ridge Ct, West Chester Township, OH 45069
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHEN AID KSC24C8EYY02 "Diagnosed a sealed system problem, called tech line and confirm unit will need a UI dryer and putting the evap cover on the copper line is so badly corroded it split open and the copper line needs to be resealed and checked for leaks SR. #7724189464; ordrng 1 WPW10143759 (dryer)"

Near Wise Ave, West Chester Township, OH 45069
Joel L.

Joel L.

KITCHEN WHIRLPOOL WDF560SAFM2 "Installed pump and wash motor, leak checked and tested unit after install, all operations are good now,"

Near Timbermist Ct, West Chester Township, OH 45241
Joel L.

Joel L.

WASHER WHIRLPOOL WTW8500DC3 "WIKAQIKML2 auth for repair. Replaced transmission. Leak checked after repair, all checks are good. Cus to observe."

Near Meadow Ridge Dr, West Chester Township, OH 45241
Mark B.

Mark B.

FREEZER MAYTAG MFX2676FRZ00 "Replaced deli ui, tested unit, everything testing normal, all checks ok."

Near Windy Harbor Way, West Chester Township, OH 45069
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW0 "Replaced gearcase, drive hub, and splutch kit. Calibrated unit, ran test cycle. New gearcase making even louder squealing noise than one just replaced. Needs another gearcase for return visit. ; ordrng 1 W11035751 (GEAR CASE )"

Near Kohls Ct, West Chester Township, OH 45069