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Local Reviews
for West Chester Township, OH

A to Z Appliance Service Rated 5.0 out of 5 stars based on 43 customer reviews

Map of West Chester Township, OH

He called 10 mn ahead He was there on time




Review of A to Z Appliance Service

I think the dishwasher knew that the maintenance man is coming , it did work right away Amazing


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of West Chester Township, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


Map of West Chester Township, OH

Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of West Chester Township, OH

Efficient Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Map of West Chester Township, OH

Great Service




Review of A to Z Appliance Service

Mark was super nice and he was able to temporarily fix our microwave until the part came in. When he came back he was fast, very pleasant and I felt he went over and above what I was expecting!


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that Mark delivered service that met your expectations, as he is an indispensable part of our team.


Map of West Chester Township, OH

Problem Identified, Options Provided




Review of A to Z Appliance Service

Mark zeroed in on the problem very quickly, but unfortunately the part needed is no longer manufactured, so he provided some options and gave us the information needed to make a decision. He was very polite and wore shoe covers while in our home. I love A-Z's track your technician app so that I didn't have to stay so close to the house during the 3 hour window I was given for his arrival. I have used A-Z multiple times and will continue to do so.


Response from A to Z Appliance Service:

Thank you for taking time to write a review. We are pleased to hear that your experience with A to Z met all expectations.


Map of West Chester Township, OH

Good, professional, and cleanly service.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of West Chester Township, OH

Thomas




Review of A to Z Appliance Service

Very pleasant


Response from A to Z Appliance Service:

Thanks


Map of West Chester Township, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of West Chester Township, OH

Oven repair




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Very good very easy to to understand


Response from A to Z Appliance Service:

Thank you very much for the review.


Fantastic Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review


Short Notice




Review of A to Z Appliance Service

Called the office on a Friday morning needing serivce to check-out refrigerator and within several hours a technician was on site. The office in-take lady was outstanding. She was extremely profiessional and genuinely concerned about my situation. I will first call A to Z for any appliance repair in the future.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Great prompt service




Review of A to Z Appliance Service

He diagnosed problem quickly and was very kind and professional


Very Professional & Customer Friendly




Review of A to Z Appliance Service

Joel Lacey is very professional; explains procedures of services, work is efficient & timely! He represents AZ Appliance Repair extremely well with his friendly customer service personality, product knowledge & repair expertise. Wonderful Service Experience Thanks To Roxie & Joel!


Response from A to Z Appliance Service:

Thank you for this review. We really appreciate it.


Richard




Review of A to Z Appliance Service

Service man did a great job getting our appliance running again!!! He was clearly an expert and very skilled at his work. I highly recommend him for every appliance repair


Response from A to Z Appliance Service:

Thank you for this review


Second time




Review of A to Z Appliance Service

Joel is a good tech but we ended up cancelling this appointment after he gave me a method which could restart the washer. Wish someone at your place could have advised me earlier of this method which would have restarted the machine without having to call for a service call.


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


New Washer not dispensing soap or water




Review of A to Z Appliance Service

Joel from A to Z was prompt, professional and corrected the problem in no time. Thank you for a great service.


Great Service




Review of A to Z Appliance Service

Joel was quite knowledgeable on the workings of our Maytag washer and dryer. If we need additional service in the future, I will request that A to Z send Joel Lacey to do the trouble shooting/work.


Great technician




Review of A to Z Appliance Service

Joel was great. He was knowledgeable, explained what he was doing, listened to my questions - gave me suggestions and helped with basic questions.


Response from A to Z Appliance Service:

Thank you . We are happy to have Joel on our team


Great service




Review of A to Z Appliance Service

Great service by Joel and he was able to resolve the issue quickly. Joel was courteous and was answering questions on the issue as much as he can.


Great Service




Review of A to Z Appliance Service

Jeremy was upfront and honest about what needed to done. He was very neat and clean. Would definitely call again for future issues.


Very knowledgeable technician




Review of A to Z Appliance Service


great service & warenty




Review of A to Z Appliance Service

He was very good and corrected and repaired the machine


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Good experience




Review of A to Z Appliance Service

The technician sent (Joel) was very kind, professional and did a great job for us. We will hopefully see if our new washer parts hold up after some more time. Whirlpool paid this time and that was nice to have a company stand behind their product.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review.


Problem solved!




Review of A to Z Appliance Service

Great service with full explanation. Very personable and willing to explain what was needed.


Response from A to Z Appliance Service:

Thank you


Mark B.

Mark B.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Complaint of unit not powering on, not accepting selections. Tested unit, found no error codes, unit ran through diagnostic cycle normally, checked all connections, unit is receiving 121.9 vac, all connections are tight and secure, all functions normal, all checks ok."

Near Glenngate Ct, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Replaced safety valve, tested unit, igniter is now glowing, upper oven and lower oven do are both heating normally, all functions normal, all checks ok."

Near Allendale Dr, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran Unit through diagnostics and checked for proper incoming water and wash performance unit is filling, washing, draining and heating properly at this time. Customer is using the correct detergent and rinse aid. Recommended customer to use a fresh cleaning tablets periodically for proper performance and function of unit. Customer to observe; used 1 W10282479 (AFFRESH) from stock"

Near Luster Dr, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Replaced upper bake igniter, bake igniter still not glowing, called techline, techline had me test safety valve, safety valve tested badly, techline advised to replace safety valve to correct issue with igniter. Techline file number: 7726272092Quoted part: WPW10546238; ordrng 1 WPW10546238 (valve-gas)"

Near Allendale Dr, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT750SAHV0 "And unit through cycle and check for proper filling, washing, draining. Unit it has no error codes at this time. All operations are testing normal and sounds are checking normal. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. Customer to observe; used 1 W10282479 (AFFRESH) from stock"

Near Crestfield Dr, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed spray arm. Due to upper arm falling off. Tested operation in cycle and confirmed proper operation. Unit is filling and washing, all spray arms are working properly at this time."

Near Quailwood Ct, West Chester Township, OH 45069
Mark B.

Mark B.

VENTHOODS WHIRLPOOL WVW53UC0FS1 "Complaint of vent hood not sucking enough air out, tested unit, found fan turning on correctly, with proper power, checked the rest of ventilation duct, duct is not wide enough to allow proper airflow from unit to outside wall, customer to contact builder for installation issue."

Near E Observatory, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Installed new igniter, tested unit, igniter not glowing, checked voltage from igniter to ground, igniter is receiving 120 VAC, not glowing, new igniter is faulty, reordering to repair.; ordrng 1 WP7432P143-60 (igniter- b)"

Near Allendale Dr, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Complaint of unit not cooling, confirmed complaint, checked evaporators, no frost pattern on either evap, ran diagnostic test 4, 3 way valve is functioning normally, ran diagnostic test 5 to bring compressor on, amp draw is 2.65, compressor is very hot to touch, called techline, Techline advised if all fans are running and unit passes through test 4 and 5 it would be a sealed system issue, advised to check pressure on unit, techline file number: 7726324056. Ordering compressor and rescheduling.; ordrng 1 W10779331 (compressor)"

Near Paddington Ct, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Replaced control board, tested unit, upper bake igniter is still not glowing, called techline, techline had me test voltage going to igniter, found proper 120 VAC, techline advised igniter would be bad, needs replaced. Quoted part: WP7432P143-60; ordrng 1 WP7432P143-60 (igniter- b)"

Near Allendale Dr, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIG KITCHENAID KRFC300ESS03 "Replaced right hand fridge door, unit is sealing normally, all checks ok."

Near Brighton Ln, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "installed despensor due to rinse aid not dispensing. W11035335 float device, was pulled out accidentally and was causing unit to not run/fill. Having part sent to cus. Cus will install. All other checks are good.Confirmation number- 1533769596"

Near Whitehaven Ct, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 I had frost buildup on fresh food evaporator called partner team but was not able to get coverage for parts call tech line and was instructed to run through a series of tests and checks for possible causes of issue recommended to replace evaporator thermistor. Defrosted Unit and went through checks and replaced and installed thermistor properly. cus to observe; used 1 WPW10383615 (THERMISTOR) from stock

Near W Hartford Ct, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Auth- wmyv600al2Fridge raider door dented replaced and tested for proper operation. Leveled unit and leak checked. All checks are good now in unit is functioning well. Customer to observe

Near Brookridge Dr, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Installed new igniter, igniter still not glowing, Called techline, techline had me test voltage at igniter and board, checked voltage between P2-1, P2-3, shows 64.7 VAC techline advised relay on board is not opening, keeping igniter from receiving proper voltage at all times, unit needs new control board, File number: 7726272092. Sb web shows control board is covered for 60 months, ordrng 1 W10877013 (cntrl-elec)"

Near Allendale Dr, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Did not have parts for repair. Rescheduling for install; schdld next appmnt for 11/4 MON 8-10

Near Brookridge Dr, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Replaced ice maker, tested ice maker, motor turned normally, filled normally, all checks ok. Customer to observe ice production."

Near Galway Ct, West Chester Township, OH 45069
Joel L.

Joel L.

RANGE KITCHENAID KSEB900ESS1 Temp was set to Celsius instead of Fahrenheit. Reset and tested with sensor for proper heating. Unit is heating and testing good. Customer to observe

Near Jennifer Lynn Ct, West Chester Township, OH 45069
Terry  S.

Terry S.

DISHWASHER MAYTAG MDB8969SDM3 "Replaced the top basket tracks, tested operation and found unit operating properly."

Near Shadyside Dr, West Chester Township, OH 45241
Mark B.

Mark B.

RANGE KITCHEN AID KFGD500ESS03 "Complaint of front left burner not igniting, top oven not heating, bottom oven not self cleaning, confirmed front left burner not igniting, cleaned off burner head, front left burner now igniting correctly, all other burners normal. Checked for error codes, none found, tested voltage going to upper bake igniter, voltage is showing at 120 VAC, bake igniter is not coming on, gas is not flowing when in bake or broil mode, broil igniter comes on normal, lower beaker igniter is working fine, unit needs upper bake igniter, quoted parts: WP7432P143-60; ordrng 1 WP7432P143-60 (igniter- b)"

Near Allendale Dr, West Chester Township, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Complaint of unit not making ice, confirmed complaint, checked ice maker error codes, found E2(motor lost position), tested ice maker motor, motor is not turning, tested ice level sensor, sensor is normal, tested ice box fan, fan is normal, tested ice maker fill, fill is normal, unit needs new ice maker, advised to leave ice maker off to keep it from overflowing. Quoted part: W11294907, customer going through with repair.; ordrng 1 W11294907 (icemaker)"

Near Galway Ct, West Chester Township, OH 45069
Mark B.

Mark B.

COOKTOP KITCHENAID KCGD506GSS00 "Complaint of missing parts from unit, states unit was delivered without regulator and spreaders, confirmed complaint, ordering parts to repair.; ordrng 2 W11084058 (burnr-head)s and 1 W11084059 (burnr-head) and 1 W11084059 (burnr-head) and 1 W11084062 (burnr-head) and 1 W11084063 (burnr-head) and 1 W11087445 (regulator)"

Near Wilderness Trail, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WEG745H0FS0 "Replaced front left burner orifice, and burner head, tested unit, unit is lighting correctly, all functions are normal at this time, burner caps ordered were wrong part number, but unit is functioning, not needed."

Near Misty Shore Dr, West Chester Township, OH 45069
Terry  S.

Terry S.

DISHWASHER MAYTAG MDB8969SDM3 Change dishwasher over remove racks from dishwasher unify ran fine with no leaks unit needs upper track assembly from upper rack both left and right sides; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Shadyside Dr, West Chester Township, OH 45241
Mark B.

Mark B.

DISHWASHER KITCHENAID KDTM354DSS4 "Replaced rack adjusters, rack is now secure and adjusting correctly, all checks ok."

Near Clarinbridge Ct, West Chester Township, OH 45069
Joel L.

Joel L.

RANGE KITCHENAID KSDB900ESS3 Checked igniter’s and gas flow. Unit is getting good gas and proper voltage. Oven is functioning properly. Reinstalled burner assemblies and properly fitted. Used tied to secure cord it back. All operations and checks are good at this time; used 1 WP8567668 (WIRE TIE) from stock

Near Montreal Ct, West Chester Township, OH 45241
Mark B.

Mark B.

RANGE WHIRLPOOL WEG745H0FS0 "Complaint of front burners not igniting, yellow flame from front burners, back burners are operating normally, confirmed complaint, front igniters are sparking, not lighting regularly, called techline, techline advised yellow flame could be from high humidity or moisture in the home, advised to replace burner caps with w10881749 and widen burner head slightly to help with gas flow through head. Tech line file number: 7726146703Also found igniter for left front head is sitting too tall, making too direct of contact with burner cap, keeping gas from igniting, ordering parts to repair.; ordrng 1 W10552128 (holder-orf) and 1 WPW10256028 (burnr-head) and 1 w10881749 (cap-burner)"

Near Misty Shore Dr, West Chester Township, OH 45069
Joel L.

Joel L.

LAUNDRY MAYTAG MVWB765FW0 Stator was making contact with Leak mat. Removed for customer and tested operation. All checks are good now

Near Bennington Dr, West Chester Township, OH 45241
Joel L.

Joel L.

DISHWASHER IKEA IUD8555DX1 "Unit through diagnostics and check for proper incoming water and watch performance. Unit is feeling, washing, draining per normal operation. Recommended to customer to use a fresh cleaning tablets periodically for proper performance and function of unit. All checks are good; used 1 W10282479 (AFFRESH) from stock"

Near Sussex Dr, West Chester Township, OH 45069
Mark B.

Mark B.

DISHWASHER KITCHENAID KDTM354DSS4 "Compliant of upper rack falling down, confirmed complaint, found rail separated from itself, replaced upper rails, rails are now flowing freely, also found tabs on rack adjuster broken, need replaced.; ordrng 2 WPW10546503 (adjuster)s, pckd up 1 W11259785 (track)"

Near Clarinbridge Ct, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE505W0HS1 "Upon opening box for part wpw10299226, found wrong part packed into box, reordering to repair.; ordrng 1 wpw10299226 (hinge-door)"

Near Hollyhock Ct, West Chester Township, OH 45069
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTE234GBS0 "Ran unit through cycle and tested for proper incoming water and wash performance. Unit is feeling, washing, draining. Customer is using correct detergent and rinse aid. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. All other checks are good; used 1 W10282479 (AFFRESH) from stock"

Near Ashbrook Dr, West Chester Township, OH 45069
Mark B.

Mark B.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced ui, light is now coming on correctly for all settings, all functions normal, all checks ok."

Near E Senour Dr, West Chester Township, OH 45069
Mark B.

Mark B.

MICROWAVE IKEA IBMS1455DS00 "Replaced buttons, tested unit, all functions normal, all checks ok."

Near Castlerock Ln, West Chester Township, OH 45069
Joel L.

Joel L.

OVEN IKEA IBS550DS00 "Display fuse was out. Unit overheated in broil cycle, tested control to make sure unit was shutting off. Getting good airflow. But will need fan and fuse replaced for this issue. ; ordrng 1 WPW10545255 (FUSE ) and 1 WPW10641253 (BLOWER )"

Near Sussex Dr, West Chester Township, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Checked the icemaker error codes unit has motor error, harvested unit operating nut needs icemaker replaced.; ordrng 1 W11294907 (icemaker)"

Near Ashbrook Dr, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE505W0HS1 "Customer complaint of right hand door hinge broken, not allowing door to close, confirmed complaint, hinges are bent, right hand is sharp, has manufacturing issue, needs both hinges need replaced.; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Hollyhock Ct, West Chester Township, OH 45069
Mark B.

Mark B.

MICROWAVE IKEA IBMS1455DS00 "Complaint of start button not working, confirmed complaint, tested buttons, found plastic button holders have snapped, need replaced, electronic buttons are testing normally, plastic button covers to repair.; ordrng 4 W11116990 (button)s"

Near Castlerock Ln, West Chester Township, OH 45069
Mark B.

Mark B.

DRYER WHIRLPOOL WED7300DW0 "Complaint of unit dripping water on left hand side, checked water connection, connection is secure no drips on outside at this time, tested steam function, water flowed freely during test, but shut off normally when test is over. Cannot find any leaks at this time, all hoses are secure. If issue persists recommended to replace valve assembly, quoted part: W11267102 "

Near Kristen Dr, West Chester Township, OH 45069
Mark B.

Mark B.

DRYER WHIRLPOOL WED7300DW0 "Complaint of not tumbling, but heating, checked error codes, found F4E4, tested incoming power, power is at 240 VAC, tested thermal fuse, fuse is blown, tested heating element, found element grounded on casing, corrected positioning n of element, bypassed fuse, tested unit, unit tumbled and hated normally, quoted part: WP3392519; used 1 WP3392519 (FUSE) from stock"

Near Kristen Dr, West Chester Township, OH 45069