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Local Reviews
for Washington Township, OH

A to Z Appliance Service Rated 4.6 out of 5 stars based on 12 customer reviews

Map of Washington Township, OH

Great service.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Washington Township, OH

Thanks Daniel




Review of A to Z Appliance Service

He did a great job! Nice,too!


Map of Washington Township, OH

Washing machine




Review of A to Z Appliance Service

Repairman was wonderful and prompt. Did a great job


Map of Washington Township, OH

Fantastic service call




Review of A to Z Appliance Service

Jake came as scheduled, diagnosed the issue promptly and obtained our approval on price and repairs before proceeding. Repairs resolved. Also, very courteous and professional!


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Washington Township, OH

Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review.


Map of Washington Township, OH

Misdiagnosed the problem -- out $$$.




Review of A to Z Appliance Service

All of a sudden, our 2 year old Whirlpool refrigerator door dispenser stopped working -- ice and drinking water. No ice and just a trickle of drinking water. Jeremy from A to Z diagnosed the problem on May 14, 2019, for $96.75. "Checked water valve, found valve not getting water, checked incoming water, incoming water has high pressure, causing water to come out slow, and then not at all, needs pressure regulator to fix issue, customer not to repair at this time." My refrig owner's manual says water pressure can be 35 to 120 psi for the refrig. I have a pressure regulator on main water line which reads "52" psi. A to Z quote was $96.66 for the part and $98.75 for install labor, plus tax...just over $200.00 to install a 2nd pressure regulator (this one in the ice maker line). If the 2nd pressure regulator I was told I needed didn't fix the problem, I'd simply be out $200.00+ and was told I'd then need to call a plumber. I declined the repair and had a plumber come to the house on May 20, 2019 ($110.00 rate for first hour). He verified house psi was "52", and said it appeared to be LOW water pressure causing the refrig problem. After he left, I pulled the refrigerator out, and there was not one, but two sharp bends in the plastic water line, basically pinching the water almost completely off. No idea how they got there initially. I straightened the line out, applied some additional tape to the line and back of refrig to keep it straight, rolled the refrigerator back, and now it's once again working fine. So it never was a "high water pressure" problem. On the upside, "Roxie" in the office and "Jeremy" were both polite.


Response from A to Z Appliance Service:

Thank you for the review. I can assure that if we would have put the part on and it did not change anything, we would have removed it and not charged you for it. We do apologize that our tech missed the sharp bends in the water line, behind the refrigerator. You review will help us in future tech meetings as we work with the techs on continuous improvement. Again, thank you for the review.


Map of Washington Township, OH

Great service




Review of A to Z Appliance Service

A-Z appliance repair has been in my house several times for various reasons. They are always extremely careful and fix everything perfectly. They also answer any questions thoroughly and are very knowledgeable. I would highly recommend them!!


Response from A to Z Appliance Service:

Thank you very much for this review.


Map of Washington Township, OH

Great service




Review of A to Z Appliance Service

Found the problem and repaired it


Map of Washington Township, OH

Great service




Review of A to Z Appliance Service

Excellent


Map of Washington Township, OH

Vicki




Review of A to Z Appliance Service

Prompt, professional and very nice young man


Response from A to Z Appliance Service:

Thank you for this review of Jacob and the job he did while in your home.


Excellent great on time




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Great Technician




Review of A to Z Appliance Service

Technician was outstanding. Very knowledgeable.


Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 "ICEMAKER-WPW10764668-Diagnosed bad ice maker motor, also found defrost drain tube clogged, cleaned out drain and cleaned ice from left side rail, checked door gasket, is sealing properly now, customer to think about repair on icemaker."

Near Glenwyck Ct, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Reset filter light and tested unit, checks OK."

Near Gentle Wind Point, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Replaced filter for customer as he could not remove it, checks ok."

Near Gentle Wind Point, Washington Township, OH 45458
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW72HEDW0 "Found that door bellows had come loose from inside seal, remounted bellows, found drain pump trap totally blocked. Cleaned out trap cleaned air pressure hose, ran unit through test cycle, all operation checks ok"

Near Chestnut Hill Ln, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found unit still icing around bin. Per Techline added permagum around ice chute seal, if this doesn’t correct issue then unit needs new door W10757550, checks ok.SR: 7726015070"

Near Whispering Stream Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW8500DC5 "Replaced fill valve and drain pump, went to remove agitator bolt and bolt was stripped out, could not remove agitator or basket, will need to completely rebuild tub assembly, ordering parts.; ordrng 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10743982 (screw) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811956 (GEARCASE) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 WP8533928 (screw)"

Near Tossing Mane Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Repaired water line issue, found defects on handle and door, handle won’t tighten, discoloration on door. Ordering parts.; ordrng 1 W10899551 (handle) and 1 W11301144 (dor-fip) and 2 WP4373559 (fitting)s"

Near Morgan Grey Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW8500DC5 "F3E2. Found temps sensor error, found drain pump has slight buzz when running, found transmission bearings also may be intermittently rubbing, ordering parts under warranty.; ordrng 1 W10811956 (GEARCASE) and 1 W10876600 (drain pump) and 1 W11165546 (valve)"

Near Tossing Mane Ct, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice guide and added seal to icemaker chute, tested unit, checks ok."

Near Whispering Stream Ct, Washington Township, OH 45458
Jake S.

Jake S.

LAUNDRY WHIRLPOOL WTW8500DC5 "Found unit had been shaking, had off balance and overload errors. Tested and found unit level, spins properly and has no mechanical issues, advised customer on load sizing and operation, unit checks ok."

Near Nutt Rd, Washington Township, OH 45458
Jake S.

Jake S.

VENT FAN KITCHENAID kxw9736yss0 "Replaced control panel and tested unit, checks ok."

Near Trotter's Run Ct, Washington Township, OH 45458
Jake S.

Jake S.

VENT FAN KITCHENAID kxw9736yss0 "Found control panel broken and not staying in place, needs replaced.; ordrng 1 W11387938 (PANEL)"

Near Trotter's Run Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

OVEN KITCHEN AID KEBS207SSS04 "Installed new bake element, reinstalled unit into cabinet, ran test heat cycle, all checks ok"

Near Cold Spring Dr, Washington Township, OH 45458
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KUDS30FXSS4 "Auth-S23010Replaced broken rack adjusters, repaired covered.; used 1 W10712394 (ADJUSTER) from stock"

Near Cold Spring Dr, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found problem still recurring with ice in ice bin compartment, ice guide is broken as well now. Per Techline adding second seal around ice chute area.; ordrng 1 WPW10291905 (seal)"

Near Whispering Stream Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

30" FDBM WHIRLPOOL WRF560SMHZ00 "Replaced light cover and lense, made adjustment to left refrig door to help even up top, all check ok"

Near Brams Hill Dr, Washington Township, OH 45459
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Repealed RC cooling fan and sensors with harness, replaced main control board, unit is still in timed defrost, no leaks, placed water mat under unit, all checks ok"

Near Champion Way, Washington Township, OH 45458
Daniel  L.

Daniel L.

OVEN KITCHEN AID KEBS207SSS04 "Diagnosed upper oven bake element not heating, broil is heating, relay on control is checking good, need to order bake element.; ordrng 1 WPW10207398 (elmnt-bake)"

Near Cold Spring Dr, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 "Door-Lw10369963-Diagnosed broken wire harness at bottom of freezer door, also found cracked waterline at back of unit, turned water off at the house inlet, customer not to replace door, no leaks at this time"

Near Waterwyck Trail, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found ice buildup around bin again underneath. Found slight gap in bin door seal, also found gap around bin assembly in door that can be sealed. Replacing door and adding silicone to gap area.; ordrng 1 W11171728 (DOOR)"

Near Whispering Stream Ct, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced rollers per Techline directive, frame across front still touching floor when unit supposed to rest on rollers. Per Techline nothing can be done to keep frame from resting on floor, unit cannot be repaired. Whirlpool to contact customer next.SR: 7725626614"

Near Green Timber Trail, Washington Township, OH 45458
Daniel  L.

Daniel L.

MICROWAVE KITCHENAID KMCS3022GSS2 "Installed new microwave replacement, unit is under a replacement wrnty, returning old micro to office."

Near Tossing Mane Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced refrigerator compartment evaporator, recharged unit, sprayed tubing down with leak detector after repair, no air bubbles found, unit checks OK at this time."

Near Morgan Grey Ct, Washington Township, OH 45458
Jake S.

Jake S.

MICROWAVE KITCHEN AID KEMS379BWH00 "Found light stuck on due to control lock issue. Unlocked and reset unit, light operating, checks ok."

Near Gentle Wind Point, Washington Township, OH 45458
Daniel  L.

Daniel L.

N/A N/A WDF530PAYT7 "Replaced motor assembly, ran unit through test cycle, no leaks, all checks ok"

Near Watkins Glen Dr, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced freezer bin, new part has same issue, needs replaced again.; ordrng 1 WPW10493169 (bin-freezr)"

Near Champion Way, Washington Township, OH 45458
Jake S.

Jake S.

27" VMAX TOP LOA WHIRLPOOL WTW5000DW1 "Replaced gearcase and hub and tested unit, checks ok.Auth: WL07Q00FP1"

Near Ripplecreek Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced compressor and filter drier, recharged unit, no sign of leaks, checks okAuth-WKYW200FP1"

Near Washington Creek Ln, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced augar motor, checked operation, checks ok"

Near Willow Brook Rd, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Found programming update to defrost, put unit into basic 8 hour defrost to help keep ice from building up around fan, cleared ice, customer to observe."

Near Morgan Grey Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Diagnosed ice in auger motor, ordering part; ordrng 1 W11298175 (MOTOR)"

Near Willow Brook Rd, Washington Township, OH 45458
Jake S.

Jake S.

OVEN JENN-AIR JJW9830DDP "Put repaired control back into unit and tested, checks ok. Advised no part warranty on repaired control."

Near Quorn Ct, Washington Township, OH 45458
Jake S.

Jake S.

DRYER MAYTAG MEDB950YG0 "Found rollers and pulley squealing, replaced and tested unit ; used 1 4392067 (DRYER MAINT KIT) from stock"

Near Cold Spring Dr, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Diagnosed unit has weak compressor causing poor cooling, high side tubing is not getting very hot, no frost pattern, amp draw is at .6 amps.W10507884 "

Near Washington Creek Ln, Washington Township, OH 45458
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found that wires on power cord were damages causing short in board, fans not working causing compressor to overheat, need harness, board, and compressor.; ordrng 1 W11161250 (harns-wire) and 1 W11224256 (cntrl-elec) and 1 WPW10466675 (compressor)"

Near Willow Brook Rd, Washington Township, OH 45458
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived and found issue gone, no ice buildup, customer stated unit has been working fine. Parts were also grey instead of white, informed customer if issue recurs new parts will be ordered.White ice bin WPW10347093White ice door W11171728"

Near Whispering Stream Ct, Washington Township, OH 45458
Jake S.

Jake S.

DRYER WHIRLPOOL MEDX655DW1 "Found unit taking two cycles to to blocked vent in wall. Recommended customer have vents cleaned professionally, unit checks ok."

Near Benjamin Way, Washington Township, OH 45458
Jake S.

Jake S.

OVEN JENN-AIR JJW9830DDP "Found house lost power a few days prior and oven did not come back on. Found power going to control but unresponsive, diagnosed bad control. Control 74008516 is NLA, customer is willing to try having board repaired. Took board to send in to repair company, advised no guarantee of repair."

Near Quorn Ct, Washington Township, OH 45458
Jake S.

Jake S.

REFRIG MAYTAG MFI2269VEQ3 "Found unit cooling but display panel dead and ice and water not dispensing. Customer already replaced display assembly but touch pad tore on install. Customer installed W10776981 black assembly, other option is W10776982 white as bisque no longer available. Touch pad receiving power but still blank and unresponsive, advised customer new panel would be needed as well as possibly other parts. Customer to decide on repair or replace.Panel W10776982

Near Ridge Line Ct, Washington Township, OH 45458
Daniel  L.

Daniel L.

"DRYER," WHIRLPOOL WED4815EW1 "Checked motor and blower, checked element and thermostat, temps cycling properly, checked door catch, and door switch, recalibrated unit and ran through test cycle, all operation checks ok"

Near Beryl Trail, Washington Township, OH 45459