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Local Reviews
for Troy, OH

Rated 4.8 out of 5 stars based on 21 customer reviews

Map of Troy, OH

Great Service




Technician was very knowledgeable and extremely polite.


Map of Troy, OH

Friendly and knowledgeable




Great service


Map of Troy, OH

Excellent service




Excellent job while dealing with a difficult situation, very nice guys provided the service


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review. We appreciate it.


Map of Troy, OH

Awesome service




The serviceman you want .


Response from A to Z Appliance Service:

Thank you very much. He does a good job for us.


Map of Troy, OH

Tony




Great


Map of Troy, OH

Excellent service





Response from A to Z Appliance Service:

Thank you


Map of Troy, OH

Great service




Fast and excellent experience


Response from A to Z Appliance Service:

Thank you very much for this review


Map of Troy, OH

Excellent service next day fixed !!!




Quick and very knowledgeable.


Response from A to Z Appliance Service:

Thank you for this review


Map of Troy, OH

Great Service




The service was great and service tech was very helpful and answered all my questions.


Response from A to Z Appliance Service:

Thank you for this review


Map of Troy, OH

Dependable hibest service




So happy to find an apliance repair company that is dependable, honest and reliable!


Response from A to Z Appliance Service:

Thank you for this review.


Great service





Response from A to Z Appliance Service:

Thank you for the review


Karyn





Response from A to Z Appliance Service:

Thank you


Great service!




Called and got an appointment for the next day! Was given a time frame AND an app to track my tech to get a better idea of when they'd be here. Quick, efficient and friendly!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate.


Friendly service man




Very helpful with his suggestions.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate you taking the time to leave it.


Great Service




Well done!


Response from A to Z Appliance Service:

thank you for the review


still not working




Repairman gave some suggestions to try for washer. It still does not work correctly. So far two visits by repairmen, and it is not fixed.


Response from A to Z Appliance Service:

Thank you for the review. Hopefully something shows up on this next visit that will tell us what part on the unit is not working properly. It is frustrating when the unit does not act up for the tech while in the home.


washer repair




fixed the issue and gave me some great insight on future troubleshooting


Good Customer service




Repair man was very helpful. Gave many other strategies and trouble shooting tips for future issues. I will benefit from his knowledge.


Response from A to Z Appliance Service:

Great and thank you for the review.


Great service




John is very helpful, always explains his work so you can understand what he is doing


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Excellent Service, very polite technician, know wha he had to do with no hesitation and fumbling around!




Ahead of time call means a lot to a senior citizen. Having a part on truck, very important, did not have to wait on Whirpool parts that can take way to much time!


Response from A to Z Appliance Service:

Thank you very much for taking the time to give us a review.


Great Service




The repair was done quickly!


Response from A to Z Appliance Service:

Thank you for taking the time to give a review


Jake S.

Jake S.

Kitchen Aid microwave KEMC307KSS03 Found microwave not operating due to door spring stuck out of place. Reset spring and tested unit, checks ok. Interior bulb is also out and oven needs removed to replace bulb, customer to decide on repair later.Bulb WPW10440740 $25.41 + $200 labor (Wall removal + second tech.); Cllctd $96.30 Check # 4531, Job Cmpltd

Near Quail Nest Ct, Troy, OH 45373
John N.

John N.

Whirlpool laundry MHW5500FWFW0 Per testing on previous visit replaced the pressure switch and checked for proper operation, operation checks ok. Wp wrn; Job Cmpltd

Near S Mill Rd, Troy, OH 45373
Jake S.

Jake S.

Whirlpool dryer WED8500BW0 Found thermal fuse blew due to overheating. Advised customer to have vents cleaned. Replaced fuse checked unit. Checks ok.; used 1 WP3390719VP (FUSE-THRML) from stock, Cllctd $198.42 Check # 12932, Job Cmpltd

Near S Ridge Ave, Troy, OH 45373
John N.

John N.

Maytag washer MHW6000XW2 Per testing on previous visit replaced both the CCU and the MCU control boards. Checked the unit for proper operation in a test cycle, operation checks ok. Lowes Ext. Wrn; Job Cmpltd

Near Wayne St, Troy, OH 45373
John N.

John N.

Whirlppool freezer WRF560SEYM05 Defrost drain was frozen over. Found build up in the drain tube grommet. Cleaned clog out of the grommet and modified grommet to prevent further clogging. Cleared defrost drain tube of ice build up and removed ice buildup from the freezer. Operation checks ok. Wp wrn; Job Cmpltd

Near Waco St, Troy, OH 45373
John N.

John N.

Whirlpool range WFE715H0ES0 Per testing on previous visit replaced the right front element and infinite switch. Checked for proper operation, operation checks ok. Lowes Ext Wrn ; Job Cmpltd

Near Brookfield Ln, Troy, OH 45373
John N.

John N.

Kitchen Aid refrigerator KSCS25FTMS02 Per testing on the previous visit replaced the main control and evaporator fan motor per service pointer W10823379B. Checked the unit for proper operation, operation checks ok. Parts and service call paid on previous visit. ; Cllctd $105.66 Check # 10857, Job Cmpltd

Near Stonyridge Ave, Troy, OH 45373
John N.

John N.

Whirlpool washer WFW95HEDW0 Per testing on previous visit and f8e3 error code replaced the pressure switch and checked for proper operation, operation checks ok. Lowes Ext. Wrn; Job Cmpltd

Near Westwood Rd, Troy, OH 45373
John N.

John N.

Whirlpool washer WTW8240YW0 Ran the unit in a diagnostics cycle and in a test rinse and spin to check for proper operation, all components and operations check ok at this time and no stored error codes. ; Cllctd $96.52 CC Ref # 1762, Job Cmpltd

Near Greenbriar Dr, Troy, OH 45373
John N.

John N.

Whirlpool laundry Per testing on previous visit (f9 e2 error - drain system error) and f8 e1 error on this visit and inlet valves checking ok in diagnostics replaced the drain pump and checked for proper operation, operation checks ok. Ran a calibration cycle. Wp wrn; used 1 W10876600 (DRAIN PUMP) from stock, Job Cmpltd

Near Westhaven Dr, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator WRT311FZDM01 Per testing of the cooling system found a good frost pattern on the evaporator and good amp draw of . 97 amps. Found one return duct blocked. Cleared the return air duct and checked for proper operation and air flow, operation checks ok. Wp wrn; Job Cmpltd

Near Wheelock Rd, Troy, OH 45373
John N.

John N.

Whirlpool laundry WTW8000DW5 Found error code f9e2 (water ring detected, pump drive system problem). Ran the unit in a diagnostics cycle and in a rinse and spin cycle to check for proper operation of the drain pump, operation checks ok. Calibrated the unit. Wp wrn; Job Cmpltd

Near Westhaven Dr, Troy, OH 45373
John N.

John N.

Kitchen Aid refrigerator KRMF706ESS01 Per testing on previous visit replaced the fresh food evaporator drip pan due to water collecting in the bottom of the refrigerator under the deli drawers. Customer will continue to observe operation. Wp wrn; Job Cmpltd

Near Loxley Ln, Troy, OH 45373
John N.

John N.

Kitchen Aid dishwasher KDTM354EBS2 Per testing on previous visit replaced the right adjuster assembly , housing and cover and both upper rack tracks. Checked for proper operation operation checks ok. Lowes Ext Wrn; Job Cmpltd

Near Brookfield Ln, Troy, OH 45373
John N.

John N.

Maytag dryer MEDC215EW1 Per testing found the element shorted and the thermal fuse shorted. Replaced both parts and checked for proper operation, operation checks ok. Repair is tax exempt- tax exempt ID - 82-2508931; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE) from stock, Job Cmpltd

Near Custer Ct, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator KFIS20XVMS5 Per testing the unit needs at the minimum a new low voltage display board 13053103SP - $248.08 is discontinued. No further repair available. ; Cllctd $96.52 CC Ref # 9715, Job Cmpltd

Near Lincolnshire Dr, Troy, OH 45373
John N.

John N.

Maytag dryer MEDC215EW1 Per testing the timer motor was not advancing properly and is very noisy. Replaced the timer motor and checked for proper operation, operation checks ok. Lowes Ext. Wrn; Job Cmpltd

Near Mayfield Dr, Troy, OH 45373
John N.

John N.

Maytag washer MHW8200FW0 Per testing and f1e1 error (ACU failure) replaced the main control board and checked for proper operation, operation checks ok. Wp wrn; pckd up 1 W11201292 (ELEC CONTROL), Job Cmpltd

Near Loxley Ln, Troy, OH 45373
John N.

John N.

Whirlpool washer WFW92HEFW0 Per testing with tech line (Adrian) diagnosed that the unit needs a new angular sensor and expansion board for the dispenser. Ordering parts.; ordrng 1 W10864049 (Electronic control) and 1 W11096092 (Sensor), schdld next appmnt for 10/16 TUE 8 am

Near Barnhart Rd, Troy, OH 45373
John N.

John N.

Kenmore freezer 253280528013 Freezer seal at the bottom of the door had come loose. Reinstalled and reset seal to cabinet and asked customer to leave closed for 24 hours to let seal completely reset. Checks ok. ; Cllctd $147.39 CC Ref # 5283, Job Cmpltd

Near Troy Urbana Rd, Troy, OH 45373
John N.

John N.

Kitchen Aid dishwasher KUDS30IXBL7 Adjusted installation bracket from previous visit to better align the front of the unit. Operation checks ok. Prior 90 s/c; Job Cmpltd

Near Merrimont Dr, Troy, OH 45373
John N.

John N.

Whirlpool washer GSQ9669LW1 Per testing the motor coupler was stripped out not allowing the unit to agitate or spin. Installed new motor coupler and checked for proper operation, operation checks ok. Unit also needs a new timer due to not cycling thru the spin cycle. Ordering new timer.; ordrng 1 3955765 (timer), used 1 285753A (COUPLING,MOTOR) from stock, Cllctd $429.59 Check # 6349, schdld next appmnt for 10/9 TUE 12-6

Near Hunters Ridge Dr, Troy, OH 45373
John N.

John N.

Whirlpool microwave UMV1160CB6 Door alignment issue. Made adjustment to the door hinges for the door to make the door switches make solid contact when closing the door. Checked for proper operation in several cycles, operation checks ok. Wp wrn; Job Cmpltd

Near Mystic Ln, Troy, OH 45373
John N.

John N.

Maytag refrigerator MFI2269VEM1 Per testing on previous visit replaced and programmed the main control board. Checked for proper operation of the compressor and cooling fans, operation checks ok. ; Cllctd $329.82 Check # 1445, Job Cmpltd

Near Stonyridge Ave, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator WRF532SMHZ01 Customer concerned about moisture/condensation gathering on he top of the freezer seal and the bottom of the refrigerator door seals checked for proper seal of the doors and adjusted upper door hinges to close gap between the 2 French doors at the top. Still a larger gap at the top of the doors. Customer had not removed plastic protection from the interior shelves or remove packing material. Recommend that the customer remove all packaging material and use the unit as designed to allow for proper air flow before further diagnosing the unit. Wp wrn; Job Cmpltd

Near Casstown-Sidney Rd, Troy, OH 45373
John N.

John N.

Whirlpool dryer WED5300SQ0 Per testing replaced the bad heating element and thermal cutoff kit. Checked for proper operation in both heated and air dry, operation checks ok. ; used 1 279816 (THERMAL CUT OFF HI), and 1 279838 (ELEMENT,HEATER) from stock, Cllctd $291.41 CC Ref # 1280, Job Cmpltd

Near Brookwood Dr, Troy, OH 45373
John N.

John N.

Maytag washer MVWX655DW1 Ran the unit thru diagnostics and checked for proper operation of all functions. Unit is working as designed. Instructed the customer on proper cycle selection, loading, detergent and fabric softener usage. Wp wrn; Job Cmpltd

Near Sanders Ct, Troy, OH 45373
John N.

John N.

Whirlpool microwave UMV1160CB6 After further testing found the unit is not level front to back and is leaning to far forward causing the door to not close properly and he unit to not operate properly every time. Customer is going to reinstall the unit properly. Wp wrn; Job Cmpltd

Near Mystic Ln, Troy, OH 45373
John N.

John N.

Whirlpool washer WFW92HEFW0 Per testing water was getting back into the load and go cartridge. Replaced the load and go cartridge and checked for proper operation, operation checks ok. Lowes Ext. Wrn; used 1 W10250743A (DISPENSER CARTRIDGE) from stock, Job Cmpltd

Near Barnhart Rd, Troy, OH 45373
John N.

John N.

Whirlpool dishwasher WDT920SADH3 Customer stated the unit was not cleaning the dishes properly. Ran the unit thru diagnostics for proper operation to check for proper operation of the wash pump and water flow from the spray arms, checked rinse aid dispenser operation and soap dispenser operation, operation checks ok at this time. Lowes Ext. Wrn; Job Cmpltd

Near Maplecrest Dr, Troy, OH 45373
John N.

John N.

Kitchen Aid refrigerator KRMF706ESS01 Unit leaking from under the adjustable temperature drawers. Found that the unit was not level and defrost water was running forward and leaking on the floor. Raised the front of the unit to correct draining during defrost and properly level the unit. Operation checks ok. Wp wrn; Job Cmpltd

Near Loxley Ln, Troy, OH 45373
John N.

John N.

Whirlpool microwave UMV1160CB6 Per further testing on previous visit (after installing a new electronic control ) replaced both the magnetron and the transformer. Checked for operation in a few test cycles, operation checks ok. Wp wrn; Job Cmpltd

Near Mystic Ln, Troy, OH 45373
John N.

John N.

Kenmore washer 110.22912100 Per testing the unit will not spin occasionally. The unit per testing needs a new transmission - 3360629 - $205.75 + clutch -285785 - $36.80 + labor $120.00 + tax after service call. Customer chose no repair at this time. ; Cllctd $96.30 CC Ref # 1697, Job Cmpltd

Near Foxdale Dr, Troy, OH 45373
John N.

John N.

Whirlpool microwave UMV1160CB6 Installed new control board and tried several test cycles and the unit repeated the previous issue of running for about 3 seconds and shutting itself down. Per further testing found the chatter noise when acting up was coming from the high side component area. Ordering a new transformer and magnetron. ; ordrng 1 W10754299 (MAGNETRON) and 1 W10836753 (TRANSFORMER, HV), schdld next appmnt for 9/17 MON

Near Mystic Ln, Troy, OH 45373
John N.

John N.

Customer was having trouble removing the ice bin and bottom freezer drawer was hard to push in. Removed the ice bucket and checked operation. Found packing foam in the back of the freezer that had not been removed stopping the drawer from closing properly. Removed packing styrofoam and checked door for proper operation, checked ok. Leveled unit. Wp wrn; Job Cmpltd,

Near Michael Dr, Troy, OH 45373
John N.

John N.

Per testing on the previous visit replaced the freezer led light module. Checked for proper operation, operation checks ok. WAG; Job Cmpltd

Near Newcastle Dr, Troy, OH 45373
John N.

John N.

9/6/18 12:44: JN there 9/6 THU, 13:41 to 13:43, Per further testing found a relay to be sticking on the control board. Ordering new electronic control. ; ordrng 1 W11106356 (ELEC-CONTROL), schdld next appmnt for 9/12 WED

Near Mystic Ln, Troy, OH 45373
John N.

John N.

Per testing according to service pointer W11218221 replaced the LED control board and checked for proper operation, operation checks ok. Wp wrn; pckd up 1 W10830288 (ELEC-CONTROL), Job Cmpltd

Near W Main St, Troy, OH 45373
John N.

John N.

Whirlpool washer WTW8900BW0 Per testing on the previous visit replaced the bad left side lid hinge. Checked for proper operation of the lid and hinge, operation checks ok. Prior service call. ; Cllctd $115.13 Check # 1045, Job Cmpltd

Near Foxdale Dr, Troy, OH 45373
John N.

John N.

Whirlpool microwave WMH53521HZ0 Per testing on the previous visit replaced broken mounting nuts in the microwave cabinet. Checks ok. Wp wrn; Job Cmpltd

Near Huntington Dr, Troy, OH 45373