Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Troy, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 49 customer reviews

Map of Troy, OH

Great job




Review of A to Z Appliance Service

Very professional


Response from A to Z Appliance Service:

Thank you for writing a quick review for us!


Map of Troy, OH

Dryer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us a rating. If we could have done something different to deliver 5-star service to you, please feel free to reach out to us and let us know.


Map of Troy, OH

knowledgable tech




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for reviewing us. If there is anything we could have done to accomplish a 5-star job, please feel free to reach out to us and let us know.


Map of Troy, OH

Great Service!




Review of A to Z Appliance Service

The servicemen were efficient and very knowledgeable. They told us what the problem was and how much it would cost to fix it. We will use A-Z again but we will never buy another Whirlpool appliance.


Response from A to Z Appliance Service:

Thank you for your review. We aim to give each customer fantastic service, and are pleased to hear that you had such a positive experience with us.


Map of Troy, OH

Ronald




Review of A to Z Appliance Service

Serviceman was on time and very friendly


Response from A to Z Appliance Service:

Thanks for the review.


Map of Troy, OH

Quick response and fair prices




Review of A to Z Appliance Service

Called on Sunday night and John was at my home on Wednesday. Had to order a part for our range and came back on Friday to finish the job. I think the price was reasonable. I will call A-Z if I need appliances repaired in the future.


Response from A to Z Appliance Service:

Thank you for taking the time to review A to Z. We are pleased to hear that your experience met all expectations.


Map of Troy, OH

Very helpful visit




Review of A to Z Appliance Service

Both techs were very polite and helpful. They showed us how to use our front loader so that it would not get unbalanced. Good to know that someone out there knows theses machines.


Response from A to Z Appliance Service:

Thank you for your review of A to Z. We are pleased to hear that your experience has met your expectations


Map of Troy, OH

Great service.




Review of A to Z Appliance Service

John was very friendly and answered all my questions.


Response from A to Z Appliance Service:

Thank you for taking time to review. Our technicians are always thrilled to hear that they were a help.


Map of Troy, OH

Great sevice




Review of A to Z Appliance Service

John came and figured out the problem and had it fixed that same day. Great personality


Response from A to Z Appliance Service:

Thank you for taking time to write a review. John is a valuable team member who always aims to get the job done efficiently.


Map of Troy, OH

still issues




Review of A to Z Appliance Service

after 4 trips there is still issue with icemaker.. does not shut off properly when ice container is full, resulting in ice going everywhere when door is opened!!


Timely Service




Review of A to Z Appliance Service

Called before to confirm appointment time. Arrived on time. Great communications. Nice technician solved an annoying problem fast.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Good Service




Review of A to Z Appliance Service

I got calls when he would show up. He checked out the issue and told me what had to be done to fix the problem. Was not at the house a real long time and was working the whole time.


Very courteous and knowledgeable




Review of A to Z Appliance Service

On time and thoroughly enjoyed


Very pleased with our sevice




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service

Repairman arrived when scheduled, was very knowledgeable with our washing machine and had it up and running in a very short time.


Trustworthy and Reliable




Review of A to Z Appliance Service

Great service. Very dependable. Seemed a little pricey when considering the labor cost on top of the of the service call charge. But... I am confident that the right replacement was made the right way. 4 hour service window. Tech did not carry needed part resulting in 2 day delay.


Great Service




Review of A to Z Appliance Service


Quick service!




Review of A to Z Appliance Service

Service call within a day and part and repair the following day. Thank you!


Ice Maker replacement




Review of A to Z Appliance Service

John did a great job replacing my ice maker quickly. He had one on his truck so we were back up and operating soon after he arrived


Good respectful service




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service

John didn't even have his coat unzipped and he had already fixed the refrigerator. He stayed long enough to assure it was working correctly. Very professional and courteous.


Response from A to Z Appliance Service:

That's great. John likes to be efficient. Thank you for the review.


Awesome service!




Review of A to Z Appliance Service

Everything about this service experience was flawless - speaking with the agent on the phone, length of time to service appointment, being able to track when the tech (John) would arrive, his knowledge & courtesy, and yes, even the price! I will only use A to Z for service, and have recommended them to others!


Response from A to Z Appliance Service:

Great and Thank you. We really appreciate you taking the time to leave this review. We like the job John does for us and we appreciate customers taking the time to recognize our techs.


Thanks!!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Head of household




Review of A to Z Appliance Service

The man that you sent was knowledgeable, courteous and explained why my washer sounded so bad.


Response from A to Z Appliance Service:

That is great to hear. Thank you for taking the time to leave this review.


Dryer Repair - Great Service




Review of A to Z Appliance Service

Fantastic!!!


Response from A to Z Appliance Service:

Thank you very much for the review


Excellent service, intelligent, kind and informative




Review of A to Z Appliance Service

Awesome experience considering fridge is new and has broken 4 times now.


Fantastic Service!




Review of A to Z Appliance Service

John went out of his way to solve the problem with our new refrigerator. John was very respectful and polite. The fridge is now working great thanks to his quick resolution of the issue. My wife Janet and I are very grateful.


Great SERVICE




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY MAYTAG MVWB965HW0 Removed power installed new gear case and dispenser. Reassembled washer. Recalibrated washer washer would not recalibrated nor finish auto test cycle. Called tech support per tech support main control needs replaced please order part for customer. ; ordrng 1 W11246700 (Control)

Near S Greenlee Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Shelves in unit are ok. Fresh food door needs replaced. Liner in pulled away in one part not allowing gasket to stay in place. Please order parts for customer. ; (created new UIS, deleted prior attachment to UisID 84278), ordrng 1 LW10912320 (Fresh food door.) and 1 W11223753 (Name plate.)"

Near Brittney la, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DRYER MAYTAG MEDB765FW0 Customer has extended warranty thru lowes. Customer is calling lowes.

Near Terry Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

"M/W OTR, PURCHA" WHIRLPOOL WML55011HS2 Unit has no error codes and at this time is working properly. Operation is ok at this time.

Near Northbrook Ln, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DISHWASHER KITCHENAID KDPE334GPS0 "Upper rail broken. Installed new rails tested with customer. ; (created new UIS, deleted prior attachment to UisID 84191)"

Near Windsor Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR KITCHENAID KRFF507ESS00 Removed power. Removed charge. Removed filter drier and compressor prepared lines. Installed new drier and compressor. Pumped system down and recharged to factory standards. Unit is blowing cold air. Informed customer it will take 24 hours to cool properly.

Near Stonebridge Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WFW92HEFW0 Unit was disassembled upon arrival. Customer showed error code unit was giving f9e1 for long drain quotes customer for new drain pump. Repair approved. Will return later today with part to do repair. ; ordrd 1 WPW10605427 (Drain pump.)

Near Stonebridge Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWC555DW1 Removed power leaned washer back. Removed guard and and old cam assembly. Installed new cam assembly and put guard back on. Tested washer. Operation checks ok

Near Cricket Ln, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DRYER WHIRLPOOL RED4516FW0 Dryer has heat. Explained to customer that vent needs to be cleaned. Dryer operation is ok. Customer will get vent cleaned and monitor operation

Near Williamsburg Pl, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRR56X18FW02 reclaimed charge and removed old compressor and filter drier. Installed new compressor and drier. Found no leaks at joints. Pumped system. Down and recharged unit is not starting to cool. Advised customer to wait 24 hours before using.

Near S Dorset Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB965HW0 Unit has one error code formoff balance load. Leaned washer back found gearcase leaking oil. Removed power and lifted top of washer. Found water leaking on outside of detergent dispenser. Please order parts for customer. 1; ordrng 1 W11290644 (Detergent dispenser) and 1 W11287287 (Gearcase)

Near S Greenlee Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR KITCHENAID KRFF507ESS00 "Compressor is overheating and needs replaced. Parts and labor are covered under warranty per service bench please order part for customer. Customer is just paying service call. ; (created new UIS, deleted prior attachment to UisID 83953), ordrng 1 8201675 (Compressor kit.)"

Near Stonebridge Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR MAYTAG MRT118FFFH01 Compressor is locked up and needs replaced. Please order part for customer ; ordrng 1 W10810988 (undefined)

Near Carriage Crossing Way, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

OVEN KITCHENAID KEBS177SBL1 Removed power. Removed element from oven. Used meter found element is good. Turned power back on to unit. Used meter found no power going to element. Removed front panel found no burned wires. Unit needs new thermostat informed customer that part is no longer available. 4164361 159.34 labor 72.45 1

Near N Dorset Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWC465HW2 "Put washer into diagnostics had no error codes. Looked under washer found no oil leaking or issues with motor. Ran auto test cycle had no issues. Recalibrated washer. Informed customer it may have been an unbalanced load causing noise. ; (created new UIS, deleted prior attachment to UisID 83898)"

Near Mckaig Ave, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DISHWASHER WHIRLPOOL KUDE48FXSS6 Pulled unit out and installed new rails. Showed customer upper basket now pulls out properly.

Near Greenmantle Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWC555DW1 Cam has come loose on on gearcase cam needs replaced. Please order part for customer. ; ordrng 1 W10721967 (Cam)

Near Cricket Ln, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Compressor is hot to touch and it's not pumping compressor needs replaced. ; (created new UIS, deleted prior attachment to UisID 83697), ordrng 1 WRR56X18FW02 (Compressor)"

Near S Dorset Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed power installed new relay board and user interface. Rewired reassembled and returned power to unit. Unit is now running and blowing cold air showed customer. Informed customer it will take 24 hours to cool properly.

Near Daylily Way, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DISHWASHER WHIRLPOOL KUDE48FXSS6 "“?S22916?” cover parts and labor. Rails on upper rack separating. Customer only pays service call. Please order parts for customer ; (created new UIS, deleted prior attachment to UisID 83470), ordrng 1 W11259786 (Track) and 1 W11259785 (Track left)"

Near Greenmantle Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

KITCHEN KITCHENAID KDPE234GPS0 Tested unit had no error codes. While unit was running continuously checks for leaks. Found none made sure gasket is in properly. Operation is ok.

Near Maplecrest Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

OVEN WHIRLPOOL WFE505W0HS1 "Removed door gasket. Had to adjust clips in gasket so it would hold in place. Put gasket back on showed. Customer. Gasket seems to fit fine tested oven also with customer operation is ok; (created new UIS, deleted prior attachment to UisID 83408)"

Near Armand Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Compressor only runs in diagnostics will not run in normal operation mode. When compressor is running in diagnostics cold air is being blown into fresh food section. ; rqstng P&A on 1 W10843055 (Control board) and 1 W11092503 (Ui)

Near Daylily Way, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIG SAMSUNG RF4267HARS Installed new ice maker for customer. Cycled ice maker it filled with water. Informed customer it will take 24 hours for proper ice production. Tested dispenser with operation is ok.

Near Jean Cir, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

RANGE WHIRLPOOL WFE770H0FZ2 Installed new terminal block repaired wiring and tested unit with customer.

Near Windmere Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIG SAMSUNG RF4267HARS Ice maker was clogged when examining. Removed ice and tested ice maker. Informed customer ice maker is have harvest problems and caused it to clogged ice maker needs replaced. Repair was approved by customer. ; ordrng 1 DA97-07365G (Ice maker)

Near Jean Cir, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

RANGE WHIRLPOOL WFE770H0FZ2 Terminal block I is melted. And cord is bad. Please order part. ; ordrng 1 WPW10245259 (Block)

Near Windmere Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

N/A N/A WRX988SIBM03 Removed power disassembled freezer. Most of the frost from previous visit disappeared. Pulled unit out found filter drier leaking at lock ring connector. Evacuation of system was done and new filter drier was welded on. Pumped system down. And recharged system to specs. Installed new fan motor and harness assembly reassembled freezer. Informed customer it will take 24 hours to reach proper temperature ; used 1 WPW10143759 from stock

Near Rosewood Creek Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY WHIRLPOOL MEDB955FC1 "Removed debris from lint housing. Tested dryer operation is ok. Advised customer to make sure lint trap is cleaned and in place before operating unit. ; (created new UIS, deleted prior attachment to UisID 83059)"

Near Fiesta Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Put unit into diagnostics tested all sensors and air baffle. Used meter on fresh food thermistor it checks fine informed customer

Near Piqua-Troy Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIG SAMSUNG RF28HDEDTS/02 "1qqUnit was powered off upon arrival. All error codes are erased. Did explain to customer that the main issue is defrost thermistor but cannot tell at this time. Did quote customer for thermistor labor 98.75 da32-00011c 15.90 plus tax. Customer is going to monitor operation and call back if problem happens again. Prior 90; (created new UIS, deleted prior attachment to UisID 80471)"

Near Grant St, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

N/A N/A WRX988SIBM03 Freezer evap cover is frosted over and fan motor is hitting the frost. Put unit into diagnostics tested defrost system in diagnostics bi metal was open. Please order part for customer ; ordrng 1 W11032800 (Fan motor)

Near Rosewood Creek Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Ice maker had power but would not move ice maker needs replaced. Installed new ice maker rewired. Ice maker filled with water customer should have ice in 24 hours ; used 1 W10882923 from stock

Near Troy Urbana Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER ROPER RTW4516FW2 Installed new board recalibrated and tested water valve worked only hot water. Water did not always get power on last visit. Installed new water valve recalibrated tested washer again working properly ; used 1 W11210459 from stock

Near Brookview Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER ROPER RTW4516FW2 Installed new board recalibrated and tested water valve worked only hot water. Water did not always get power on last visit. Installed new water valve recalibrated tested washer again working properly ; used 1 W11210459 from stock

Near Brookview Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WTW8500DC5 Lifted wash plate as much as possible and removed shoe strings. Ran washer thru auto test cycle.

Near Rosecrest Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHERIIOO6I99U7 ROPER RTW4516FW2 Unit had no error codes fills with water then stops then will not refill water valves are clean but not energizing to fill please order main control for customer ; ordrng 1 W11170318 (Control)

Near Brookview Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

DRYER KENMORE 110.696228 "Pulled dryer out used meter found proper power at terminal block. Removed back cover used meter found bad hi limit cut off. Also removed heating element and inspected visually. Showed customer where heater plate was cracked and recommended replacing. Customer approved repair. Used shop vac cleaned dryer for customer. Installed new element and thermostat kit and rewired tested dryer with customer and recommended to customer to replace dryer vent ; used 1 279816, and 1 279838 from stock"

Near Lakeshore Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF736SDAM13 7726017462 is file number given by tech support. Unit has proper power coming out main relay board. There is no power at harness that feeds condenser fan motor or compressor. Per tech support unit is not repairable. Informed customer

Near Lee Rd, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unplugged unit to reset and test led module. Returned power to refrigerator and lights began working informed customer led module needs replaced. Repair was approved by customer. Removed power and back plate of board compartment. Installed and rewired new led module. Returned power to unit lights are working showed customer.

Near Hawks Nest Dr, Troy, OH 45373