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Local Reviews
for Troy, OH

Rated 4.8 out of 5 stars based on 36 customer reviews

Map of Troy, OH

Very pleased with our sevice





Map of Troy, OH

Great Service




Repairman arrived when scheduled, was very knowledgeable with our washing machine and had it up and running in a very short time.


Map of Troy, OH

Trustworthy and Reliable




Great service. Very dependable. Seemed a little pricey when considering the labor cost on top of the of the service call charge. But... I am confident that the right replacement was made the right way. 4 hour service window. Tech did not carry needed part resulting in 2 day delay.


Map of Troy, OH

Great Service





Map of Troy, OH

Quick service!




Service call within a day and part and repair the following day. Thank you!


Map of Troy, OH

Ice Maker replacement




John did a great job replacing my ice maker quickly. He had one on his truck so we were back up and operating soon after he arrived


Map of Troy, OH

Good respectful service





Map of Troy, OH

Great Service




John didn't even have his coat unzipped and he had already fixed the refrigerator. He stayed long enough to assure it was working correctly. Very professional and courteous.


Response from A to Z Appliance Service:

That's great. John likes to be efficient. Thank you for the review.


Map of Troy, OH

Awesome service!




Everything about this service experience was flawless - speaking with the agent on the phone, length of time to service appointment, being able to track when the tech (John) would arrive, his knowledge & courtesy, and yes, even the price! I will only use A to Z for service, and have recommended them to others!


Response from A to Z Appliance Service:

Great and Thank you. We really appreciate you taking the time to leave this review. We like the job John does for us and we appreciate customers taking the time to recognize our techs.


Map of Troy, OH

Thanks!!





Response from A to Z Appliance Service:

Thank you


Head of household




The man that you sent was knowledgeable, courteous and explained why my washer sounded so bad.


Response from A to Z Appliance Service:

That is great to hear. Thank you for taking the time to leave this review.


Dryer Repair - Great Service




Fantastic!!!


Response from A to Z Appliance Service:

Thank you very much for the review


Excellent service, intelligent, kind and informative




Awesome experience considering fridge is new and has broken 4 times now.


Fantastic Service!




John went out of his way to solve the problem with our new refrigerator. John was very respectful and polite. The fridge is now working great thanks to his quick resolution of the issue. My wife Janet and I are very grateful.


Great SERVICE





Response from A to Z Appliance Service:

Thank you


Great Service




Technician was very knowledgeable and extremely polite.


Friendly and knowledgeable




Great service


Excellent service




Excellent job while dealing with a difficult situation, very nice guys provided the service


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review. We appreciate it.


Awesome service




The serviceman you want .


Response from A to Z Appliance Service:

Thank you very much. He does a good job for us.


Tony




Great


Excellent service





Response from A to Z Appliance Service:

Thank you


Great service




Fast and excellent experience


Response from A to Z Appliance Service:

Thank you very much for this review


Excellent service next day fixed !!!




Quick and very knowledgeable.


Response from A to Z Appliance Service:

Thank you for this review


Great Service




The service was great and service tech was very helpful and answered all my questions.


Response from A to Z Appliance Service:

Thank you for this review


Dependable hibest service




So happy to find an apliance repair company that is dependable, honest and reliable!


Response from A to Z Appliance Service:

Thank you for this review.


Great service





Response from A to Z Appliance Service:

Thank you for the review


Karyn





Response from A to Z Appliance Service:

Thank you


Great service!




Called and got an appointment for the next day! Was given a time frame AND an app to track my tech to get a better idea of when they'd be here. Quick, efficient and friendly!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate.


John N.

John N.

DRYER MAYTAG MEDC465HW0 Drum thumping on the rollers. Was able to file the seam on the drum down to where the thump was hardly noticeable and satisfactory to the customer. Operation checks ok. Wp wrn

Near Renwick Way, Troy, OH 45373
John N.

John N.

WASHER AMANA NTW4516FW2 "Per testing The Unit was stuck in a drain cycle and had a f0e2 error ( oversuds conditions). Ran the unit in a diagnostics cycle and calibrated the unit, operation checks ok. Wp wrn"

Near McCandliss Rd, Troy, OH 45373
John N.

John N.

DISHWASHER WHIRLPOOL KUDS35FXSS9 Customer stated the unit would leak from the lower right hand corner of the door but not every cycle. Ran the unit thru diagnostics to check for proper operation and leaking. All operations check ok but did find the unit had a lot of suds left at the end of the cycle. Filled and drain the unit several times to clear the excessive suds. Recommend the customer run the Affresh brand cleaner thru the unit once a month.

Near Daylily Way, Troy, OH 45373
John N.

John N.

SXS 22' RAM WHIRLPOOL WRS331SDHW00 "Per testing the icemaker was getting proper voltage but the motor was not rotating and cycling. Replaced the bad icemaker and checked for proper operation, operation checks ok. Wp wrn; used 1 4317943 ("

Near Keller Dr, Troy, OH 45373
John N.

John N.

DRYER MAYTAG MEDC465HW0 Upon testing the unit is making normal sounds. The thumping noise is the sound of the drum seam going over the roller. This is a normal sound. Unit is operating as designed. Explained to the customer normal sounds of the unit. Wp wrn

Near Renwick Way, Troy, OH 45373
John N.

John N.

DRYER MAYTAG MEDB835DW4 "Unit making a whirring noise after previous service. Found the lint chute to blower housing seal was not seat properly and the blower wheel was rubbing on it causing the high pitched noise. Corrected the seal and checked for proper operation, operation checks ok. LowesExt. Wrn"

Near Loxley Ln, Troy, OH 45373
John N.

John N.

DISHWASHER WHIRLPOOL KDPE334GPS0 "Unit was delivered 3/30/2019 and has cosmetic damage to the door and console. Ordering parts. ; ordrng 1 W11157407 (PANEL, OUTER DOOR) and 1 W11162732 (CONSOLE)"

Near Troy Urbana Rd, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWX655DW1 "Per testing on the previous visit replaced the gearcase due to squeaking in the wash cycle. Calibrated the unit and checked for proper operation, operation checks ok. Wp wrn"

Near Maplecrest Dr, Troy, OH 45373
John N.

John N.

DRYER MAYTAG MEDB835DW4 "Per testing on the previous visit installed new motor, blower wheel and blower housing. Checked the unit for proper operation, operation checks ok. Wp wrn"

Near Loxley Ln, Troy, OH 45373
John N.

John N.

DISHWASHER KITCHENAID KDTE334GPS0 "Per testing found the unit to be leaking from the supply line fitting due to a bad supply line washer insert. Replaced the supply line washer insert and reinstalled supply line using Teflon tape on the threads. Checked the unit for further leaking and calibrated the unit, operation checks ok. Wp wrn"

Near MacIntosh Ct, Troy, OH 45373
John N.

John N.

KITCHEN WHIRLPOOL WRS571CIDM01 "The door ordered and received was the RC door. Ordering and requesting Auth. on FC Door.; rqstng P&A on 1 LW10691266 (DOOR, FREEZER)"

Near Edgewater Dr, Troy, OH 45373
John N.

John N.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Per testing found water pressure into the unit good and good flow leaving the main inlet valve to the filter. Did not get any water past the filter when disconnecting the line from the inlet into the water tank. Recommended the customer replace the filter and check operation. Inlet valves and water pressure to the unit check ok. Wp wrn

Near Troy, OH 45373
John N.

John N.

FREEZER WHIRLPOOL GI6SDRXXY07 "Found the freezer door switch had some ice built up around it. Removed the ice buildup and checked the switch for proper operation, operation checks ok."

Near Broken Woods Dr, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWX655DW1 Per further testing determined the gearcase shaft is slipping during agitation. Ordering new gearcase. ; ordrng 1 W11035751 (GEARCASE)

Near Maplecrest Dr, Troy, OH 45373
John N.

John N.

WASHER WHIRLPOOL WFW92HEFW0 "Per f9e1 error code (long drain) found the drain trap clogged with dog hair. Cleaned out the drain trap and checked for proper operation, operation checks ok. Prior 90 service call. Labor only"

Near Newcastle Dr, Troy, OH 45373
John N.

John N.

DRYER MAYTAG MEDB835DW4 Per testing the blower wheel is stripped on the motor shaft. Ordering new motor and blower housing and blower wheel. Lowes Ext. Wrn; ordrng 1 W11126010 (MOTOR) and 1 W11246350 (HOUSING)

Near Loxley Ln, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWC555DW1 "Ran the unit thru a diagnostics cycle to check for proper operation of the the unit and for unusual noises, all operations check ok at this time. Calibrated the unit. Lowes Ext. Wrn"

Near N Elm St, Troy, OH 45373
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 "Customer stated that they thought the drum had dropped down after loading the unit to start it. Checked the suspension for proper operation and positioning, checks ok. Ran diagnostics and calibrated the unit, all operations check ok. Wp wrn"

Near Cheshire Rd, Troy, OH 45373
John N.

John N.

WASHER AMANA NTW4516FW3 Per customer testing the unit is squeaking during agitation and spin and is leaking oil from the gearcase. Ordering a new gearcase. ; ordrng 1 W11255272 (GEARCASE)

Near Windridge Pl, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWX655DW1 "Per testing found the unit making a chirping noise during the agitation cycle. Replaced the cam assembly and actuator and calibrated the unit. Checked the unit for proper operation in a test cycle, operation checks ok. Wp wrn"

Near Maplecrest Dr, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWB725BW0 Per testing the unit has bad bearings. Quoted for the outer tub W10381078 . Customer chose no repair at this time.

Near S Mystic Ln, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL GSF26C5EXW02 "Per testing on previous visit replaced the icemaker and checked for proper cycle and fill, operation checks ok."

Near Hickory Ln, Troy, OH 45373
John N.

John N.

LAUNDRY MAYTAG MVWB765FW0 "Ran unit thru diagnostics to check for proper operation of the unit, operation checks ok. Calibrated the unit and instructed on proper loading and cycle settings. Wp wrn"

Near Waterbury Pl, Troy, OH 45373
John N.

John N.

MICROWAVE KENMORE 721.7920301 "Corrected connection to the cavity thermostat that was not allowing voltage to the main control board. Checked for proper operation, operation checks ok."

Near Quail Nest Ct, Troy, OH 45373
John N.

John N.

WASHER WHIRLPOOL WTW4955HW1 "Per testing found the pressure switch to stuck causing a long drain cycle. Cleared the control and reset it. Calibrated the unit and checked for proper operation, operation checks ok. Instructed customer on running clean washer cycle and detergent usage."

Near E Main St, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL GSF26C5EXW02 Per testing the icemaker and icemaker motor getting proper voltage but the icemaker will not cycle. Ordering new icemaker. ; ordrng 1 W10251076 (icemaker)

Near Hickory Ln, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Per testing and .72 amp draw diagnosed inefficient compressor. Quoted for compressor replacement. Compressor - W10309989. No further repair.

Near Michael Dr, Troy, OH 45373
John N.

John N.

DISHWASHER MAYTAG MDB4949SDM2 Per testing found the the overflow float is broken not allowing the unit to fill and wash. Ordering new float. Lowes Ext. Wrn; ordrng 1 W10195036 (float/retainer assy)

Near Covent Rd, Troy, OH 45373
John N.

John N.

REFRIGERATOR / PLHS39EESS0 Quoted for repair for dispenser parts: water actuator 241685703+ ice actuator - 241682303 + damper motor - 241689301.

Near Polecat Rd, Troy, OH 45373
John N.

John N.

DISHWASHER MAYTAG MDB4949SDM2 Per testing found the the overflow float is broken not allowing the unit to fill and wash. Ordering new float. Lowes Ext. Wrn; ordrng 1 W10195036 (float/retainer assy)

Near Covent Rd, Troy, OH 45373
John N.

John N.

SXS 25' MFD WHIRLPOOL ED5VHEXVB04 "Per testing the operation thermostat is sticking causing intermediate no cooling. Ordering new thermostat. ; ordrng 1 2198202 (thermostat,temp.)"

Near Casstown-Sidney Rd, Troy, OH 45373
John N.

John N.

LAUNDRY MAYTAG MHW5500FW0 "Door bellows retainer ring had come off allowing the bellows to be loose. Inspected the retainer ring and reinstalled it properly on the bellows. Checked the unit for proper operation, operation checks ok. Wp wrn"

Near Troy, OH 45373
John N.

John N.

SXS 25' MFD WHIRLPOOL ED5VHEXVB04 "Per testing on the previous visit replaced the thermostat and checked for proper operation, operation checks ok."

Near Casstown-Sidney Rd, Troy, OH 45373
John N.

John N.

N there 3/15 FRI, 12:34 to 12:44, Customer stated the unit had stopped cooling and things were thawing in the freezer. Unit started working properly before tech arrival. Ran unit thru diagnostics to check for proper operation of compressor, fans and other airflow components and checked all thermistors. All operations check ok at this time. Lowes Ext. Wrn; Job Cmpltd

Near Armand Dr, Troy, OH 45373
John N.

John N.

Per testing on the previous visit replaced the thermostat and checked for proper operation, operation checks ok. ; Cllctd $172.11

Near Casstown-Sidney Rd, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL WRB329DMBB00 "Replaced both the scratched fresh food door handle and broken grille under cosmetic warranty. Checked operation, checks ok. Wp wrn"

Near Northbrook Ln, Troy, OH 45373
John N.

John N.

MICROWAVE WHIRLPOOL WMH32L19AS1 "Per testing on the previous visit installed new door switches and line fuse. Checked the unit for proper operation, operation checks ok. Lowes Ext. Wrn"

Near Winchester Dr, Troy, OH 45373
John N.

John N.

DRYER WHIRLPOOL WED8300SW2 Per testing and f1 error code ( primary control failure) quoted a main electronic control W10111606.

Near Willow Creek Way, Troy, OH 45373
John N.

John N.

OVEN WHIRLPOOL WFE550S0HZ1 Per testing on previous visit replaced the outer door glass due to stainless trim coming loose from the glass. Checked operation checks ok. Wp wrn

Near Rockingham Dr, Troy, OH 45373
Jake S.

Jake S.

RANGE KITCHENAID KERS202BWH0 "Replaced control and temp sensor and tested unit, checks ok."

Near Drury Ln, Troy, OH 45373