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Local Reviews
for Tipp City, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 28 customer reviews

Map of Tipp City, OH

Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Tipp City, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Tipp City, OH

Great service and also very prompt service !




Review of A to Z Appliance Service

John showed up and was very professional and figured out the problem with the ice maker in our Jenn Aire refrigerator and got it fixed quickly!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations!


Map of Tipp City, OH

Great service, very personable!




Review of A to Z Appliance Service

John was awesome. He was personable and explained everything he was doing. He made the repairs to our fridge promptly and carefully. He was able to fix our freezer issue without using the ordered parts, so we were able to save some money, which was a nice surprise. He also explained why we were getting frost in our freezer and how to avoid that. We had asked the previous repair man, and he told us that was a flaw with our particular fridge. It turned out we were stacking things too high in the pizza storage area, so the freezer wasn’t making a tight seal. We highly recommend John Napier!


Response from A to Z Appliance Service:

Thank you for writing a review for us! We value your feedback and are so glad to hear that the service provided met your expectations! John is a vital part of our team!


Map of Tipp City, OH

Gene




Review of A to Z Appliance Service

John is knowledgeable, efficient and friendly.


Response from A to Z Appliance Service:

Thanks for writing a review!


Map of Tipp City, OH

Great service and communication




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Tipp City, OH

Property Owner




Review of A to Z Appliance Service


Map of Tipp City, OH

Good service. Clear explanation




Review of A to Z Appliance Service


Map of Tipp City, OH

Great Service




Review of A to Z Appliance Service

My repairman was excellent. He was polite and explained the repair work that he did for me. I would use this company again.


Map of Tipp City, OH

Prompt Service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Repair declined




Review of A to Z Appliance Service

The serviceman was at my home the time he said he would be here. He was friendly and explained clearly the problem with my microwave. A suggestion for future service trips, prepare to remove or cover shoes/boots upon entering a home. I guess I was a little surprised at the cost of a trip to a home before cost of actual repairs.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate all the feedback you have given.


Very experienced and efficient professional




Review of A to Z Appliance Service

I plan to use this company for all my future appliance needs.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate you taking the time to leave one.


EXCELLENT Service and OUTSTANDING Technician




Review of A to Z Appliance Service

John has provided service at our home many times over the past few years. We are always grateful when we know A-Z is sending him specifically. He not only provides EXCELLENT technical fixes to any and all of our appliance issues, but his customer service skills are OUTSTANDING. He treats our family and our home with incredible respect, and mostly, we truly TRUST him to enter our home which is such a priceless blessing! Thank you John!


Response from A to Z Appliance Service:

Thank you very much. John does a great job for us and he really appreciates his customers taking the time to leave reviews of his work.


Great service




Review of A to Z Appliance Service

John was very polite and the service was quick!


Great Service




Review of A to Z Appliance Service

The technician, John, was very professional and knowledgeable. Always on time and answered all my questions. We are happy with the service.


Bonny




Review of A to Z Appliance Service

Excellent service


Great Service!




Review of A to Z Appliance Service

John did a great job fixing our washer, he was a great communicator. He was able to understand our situation and identify the problem.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Scheduled to meet our needs. Highly knowledgable Technician.




Review of A to Z Appliance Service

This is the third time A to Z has come out for different pieces of equipment. They diagnosed and solved problems the first time out and there have been no call backs for repeats.


Response from A to Z Appliance Service:

Thank you very much for this review. We really appreciate you taking the time to leave this for us.


Outstanding Service




Review of A to Z Appliance Service

Had an issue with our ice maker and scheduled service. John was our technician and was not only very knowledgeable but was very friendly as well. I would highly recommend A to Z and in particular John. Great people make for a great company and he made sure he explained everything I had questions about.


Response from A to Z Appliance Service:

Thank you. John does a great job for us.


Only without for just a week




Review of A to Z Appliance Service

Thanks for your quick repair of our Not-Even-A-Year-Old dishwasher! Price was right since it was under warranty! John was an excellent representative of your business!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to do this.


Great Experience




Review of A to Z Appliance Service

John is one of the best technicians that we have used over the years. He is the reason we call A-Z whenever we have an appliance issue.


Response from A to Z Appliance Service:

We are glad John is one of our technicians as well. Thank you for the review.


Excellent!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review


Great service. John was very personable and answered all my questions. Great job, John.




Review of A to Z Appliance Service

A to Z Appliance Service Sent their technician within several hours of my call...great!! John quickly Found out what needed to be done to fix my frig. and fixed it. Great experience with your co.


Response from A to Z Appliance Service:

Thank you


an experts job well done




Review of A to Z Appliance Service

what can i say...it was broke and he fixed it .. i think he can talk to appliances


Response from A to Z Appliance Service:

Thank you for the review. We feel that way about John as well


Great Experience




Review of A to Z Appliance Service

I feel like John is my personal service guy. He's been to my house 3 different times, and he always does great work.


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service!




Review of A to Z Appliance Service

Great service and made sure we were happy. Great help with our icemaker thanks so much!!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Very thorough




Review of A to Z Appliance Service

Nice and respectful


Response from A to Z Appliance Service:

Thank you


John N.

John N.

WASHER WHIRLPOOL WFW6620HC0 Per testing found a small hole in the bellows around the 7 o’clock position. Per service pointer W11436352 Ordering new bellows and ACU. WP WRN; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)

Near Cider Mill Way, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR AMANA ABB1921DEW Complaint — leaking from valve on back of fridge. Not Able to stop leaking at valve. Unit will need new valve. Ordering valve. Next visit — Monday 6-15-20.; ordrng 1 67003753 (INLET VALVE )

Near Studebaker Rd, Tipp City, OH 45371
John N.

John N.

ICEMAKER WHIRLPOOL WRF532SMBB00 "Per testing on previous visit replaced the icemaker and checked for proper cycle and fill, operation checks ok."

Near Winding Way S, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR AMANA ABB1921DEW Leaking — found water supply line to fill valve for ice maker was leaking at fromPlastic fill tubing on valve. I installed — 1ea copper compression sleeve & 1 ea Copper compression nut to repair PF leak. Unit checks OK.

Near Studebaker Rd, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWB765FC3 "Per further testing found moisture had corroded the windings on the motor stator and rotor had corrosion. Ordering new main control, stator and rotor. Wp wrn; ordrng 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor)"

Near N Montgomery County Line Rd, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWB765FC3 Per testing according to error code f7e9 (locked rotor) found the basket and agitator not spinning free of each other. Ordering new clutch and slider assembly. Wp wrn; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)

Near N Montgomery County Line Rd, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 Per testing found the ice maker stuck mid cycle having caused the water to run out of the ice bucket and leak out of the unit. Found ice room getting frost around the latches and door seal on the left side due to ice room door seal not sealing tightly along the bottom and left side. Ordering new ice room door and left hand refrigerator door and ice maker and user interface. Found the mullion not operating properly. Ordering new mullion. Need further authorization. ; rqstng P&A on 1 W10849516 (dor-fip) and 1 W10887795 (door-ice) and 1 W10908391 (icemaker) and 1 W11039890 (cntrl-elec) and 1 W11084811 (rail-mulln)

Near OH-202, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR AMANA ABB1921DEW Complaint — ice building up on bottom of freezer. Defrost drain plugged.Cleaned out drain.

Near Studebaker Rd, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Per testing on previous visit replaced the main electronic control and checked the unit for proper operation, operation checks ok, WAG Ext. Wrn"

Near Hardwick Ct, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Per testing on the previous visit replaced the defrost harness but the electronic control was the correct part # but the incorrect part. Reordering the electronic control. WAG; ordrng 1 W11089236 (cntrl-elec)

Near Hardwick Ct, Tipp City, OH 45371
John N.

John N.

STOVE KENMORE 79045492503 Thru trouble shooting was able to get the wiring corrected to the right front burner and both single and dual burner work on the right front. While checking wiring to correct the right front burner blew the switch to the right rear burner. Ordering the right rear infinite switch at no charge to the customer. ; ordrng 1 903136-9010 (switch kit)

Near Hathaway Trail, Tipp City, OH 45371
John N.

John N.

RANGE MAYTAG MER6600FZ2 Per testing found the unit to be working as designed in a preheat and bake cycle and worked properly when reducing the temperature to a lower setting. Instructed customer on preheating times and bake times when needing to adjust the temperature. Instructed customer to wait Approximatly 10 minutes after oven control beeps to allow for proper leveling of the temperature in the unit. Customer will continue to observe operation. Wp wrn

Near S Tippecanoe Dr, Tipp City, OH 45371
John N.

John N.

WASHER WHIRLPOOL MVWC416FW1 "Per testing the gearcase is leaking oil and it has gotten on the actuator, belt and motor. Quote for repair is: Gearcase - W11035747 - + Actuator - W10913953 - + Splutch - W1072196 + belt - WPW11239847 - after the service call. Customer chose no repair at this time."

Near Tamarak Ave, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Took unit apart to clean Ice & frost off both Evap. Found both Evap thermistorsIn wrong location. The freezer Defrost element checked OK. Unit needs —Freezer thermistor / defrost thermostat assembly W1110959.; ordrng 1 W11109595 (( FREEZER ) THERMISTOR / THERMOSTAT ASSEMBLY)

Near Spicebush Dr, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED97HEXW1 Idler bearing is squealing during operation. Recommend complete dryer maintenance kit. Ordering part. ; ordrng 1 4392067 (dryer repair kit)

Near Ginghamsburg West Charleston Rd, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Per testing found the unit not defrosting. Tried to get the unit to defrost in a forced defrost and jumped out the defrost t-stat and still did not get voltage to the defrost heater. Ordering new main control board and defrost t-stat harness. Electronic control is out of stock. Special order.; ordrng 1 W11089236 (cntrl-elec) and 1 W11229010 (HARNESS, DEFROST )"

Near Hardwick Ct, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWB835DW3 "Per testing found an f6e2 error code (communication error) unit needs new electronic control and user interface. Also unit is squeaking from the gearcase during operation, unit also needs gearcase. Lowes Ext. Wrn; rqstng P&A on 1 W10811956 (drum assy) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)"

Near Blazing Star Dr, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Complaint — fridge section was freezing items / freezer fan is making noise.Unit had set temp — Fridge 33 — Freezer -5. Unit temped at fridge 36 / freezer 0. Tech line ( Andy ) SR 7727-248-601. Both EVAP are frozen over. Asked Customer to empty entire fridge out — will have to defrost both Evap on Thursday.

Near Spicebush Dr, Tipp City, OH 45371
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Ran the unit thru diagnostics and checked all user interface touchpad operation, checks ok. Instructed on proper placement of fingertip in the center of the start button and warming finger tips. Customer has heavy callouses on fingertips. Was able to use a rubber stylus to start the unit. Gave customer a stylus pen to start the unit with. Operation checks ok. Wp wrn"

Near Country Estates Dr, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED9450WW0 Per testing the unit needs new idler and dryer maintenance kit. Quote for dryer maintenance kit 4392067 + tax after service call. Service call is good for 90 days

Near Roberta Dr, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Per testing with techline (Ed) found the common wire for the fresh food door switches in the 12 pin connector was bent and not making proper connection. Straightened the pin for the common and reconnected the 12 pin connector and checked for proper door switch and ice dispenser operation, operation checks ok. Wp wrn SR # 7727120509"

Near Troy-Frederick Rd, Tipp City, OH 45371
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 "Per testing found the cold water inlet valve clogged not allowing water to enter the unit properly per error code f8e1 (long fill). Replaced bad inlet valve assembly, calibrated the unit and checked for proper operation, operation checks ok. Wp wrn; used 1 W11210459 (VALVE) from stock"

Near Copperfield Ln, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED4815EW1 Ran the unit in test cycle and found that the drum seam is hitting on the roller every rotation and no other unusual sounds. Unit is working as designed at this time. Wp wrn

Near S 3rd St, Tipp City, OH 45371
Neil B.

Neil B.

RANGE WHIRLPOOL WFE505W0JS0 Gave customer instructions on setting temp / cook time. Unit checks OK.All burners are working. Bake / broil elements are working.

Near Rose Petal Dr, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Per testing on previous visit replaced the icemaker. Checked for proper cycle and fill and ice box fan operation, all operations check ok at this time. Wp wrn"

Near Beechwood Dr, Tipp City, OH 45371
John N.

John N.

WASHER SAMSUNG WF45H6300AW/A2 01 "Per testing found the hose at the back of the drain trap had a small child’s sock stuck in it. Removed the sock and checked for proper operation of the unit in a test cycle, operation checks ok."

Near Scarlet Oak Dr, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Complaint — right SXS Fridge door does not close properly because it is damaged. Whirlpool is covering repair — Partner Team ( Janet ) WOCZ1OCEPL1Ordering multiple parts for repair — next visit — Friday 4-10-20.; ordrng 1 LW11038910 (BLACK STAINLESS DOOR ( RIGHT DOOR )) and 1 W10141622 (ROLLER BRAKE) and 2 W10297485 (SCREW)s and 2 W10308751 (SCREW)s and 1 W11223753 (BADGE) and 1 W11227364 (DOOR CLOSER) and 1 W11266052 (FOOT BRACKET) and 1 W11311416 (BOTTOM HINGE) and 1 WP2182181 (TOP THIMBLE)

Near Primrose Ln, Tipp City, OH 45371
John N.

John N.

KITCHEN WHIRLPOOL WDT730PAHZ0 Per testing found the user interface not working but the control would start the drain pump when the user interface was disconnected. Ordering new UI control board. Wp wrn; ordrng 1 W11368911 (UI CONTROL BOARD)

Near Coach Dr, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

ICEMAKER WHIRLPOOL WRF736SDAM13 Turned unit off. Used steamer and removed ice from evaporator cover and coil. Used shop vac and removed water from drain pan installed and rewired new fan motor assembly double checked heater with meter it was good. Reassembled freezer section. Put unit into diagnostics and tested new fan motor it was operating. Informed customer it will take 24 hours to get back to proper temp.

Near Kiser Dr, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY WHIRLPOOL WTW5000DW2 "Filled washer with water. Found water leaking at drain hose port. Tightened drain hose and leak stopped showed customer. ; (created new UIS, deleted prior attachment to UisID 86457)"

Near E Dow St, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

ICEMAKER WHIRLPOOL WRF736SDAM13 Unit has defrost problem. Entire evaporator cover is covered in frost. Put unit into diagnostics have open bi metal. Also explained to customer this will cause slow ice production. Repair approved by customer. Please order part. ; ordrng 1 WPW10514110 (Fan motor)

Near Kiser Dr, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WTW8500DC5 Removed power. Disassembled washer removed old gear case. Installed new gearcase and rewired. Reassembled washer and recalibrated washer. Ran auto test cycle. Operation is ok. Showed customer.

Near Stonecress Dr, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL CHW9150GW0 Removed power installed new door lock and latch. Opened service door and rest machine ran serive test. Operation is ok.

Near W Main St, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Per testing on previous visit replaced the ice bucket, ice room door and ice door trivet that would not stay on the ice door. Checked for proper operation of all parts, operation checks ok. WAG Ext. Wrn"

Near OH-202, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WTW8500DC5 Gear case bearings are dried out gear case needs replaced. Wash plate will not come off. Please order part for customer. ; ordrng 1 W10811956 (Gear case) and 1 W10752283 (Wash plate.)

Near Stonecress Dr, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDHV00 7726788437 is file number given by tech support. Removed freezer light to check for power and harness connection came off with light. Called tech support was given file number informed customer.

Near OH-201, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL CHW9150GW0 Unit has error f26 doormlatch error. Called WHIRLPOOL commercial tech support per tech support door latch and door switch need replaced. Customer is aware service call must pay service call first before parts are ordered and repair is done. ; ordrng 1 WPW10375379 (Door lock) and 1 WP8540221 (Latch)

Near W Main St, Tipp City, OH 45371
jonathan@atoz1.com

jonathan@atoz1.com

"M/W OTR, PURCHA" WHIRLPOOL WMH53521HV0 Interlock holding primary door switch broken. Customer approved repair. Removed power. Installed new interlock kit reassembled microwave. Tested unit 2 times operation is ok

Near Marjean Dr, Tipp City, OH 45371
Neil B.

Neil B.

KITCHEN KITCHENAID KDTE234GWH0 Installed — sump & motor / Elect CNTRL. Ran unit. Unit checks OK.

Near Cobblestone Dr, Tipp City, OH 45371
Neil B.

Neil B.

KITCHEN KITCHENAID KDTE234GWH0 Complaint — not cleaning. Wash motor NOT working at all. Ordering —Sump & motor / Elect CNTRL. Next visit — Wednesday 12-18-19.; ordrng 1 W11085683 (SUMP & MOTOR) and 1 W11305303 (ELECT CNTRL)

Near Cobblestone Dr, Tipp City, OH 45371