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Local Reviews
for Tipp City, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 32 customer reviews

Map of Tipp City, OH

Did a great job




Review of A to Z Appliance Service

Did a great job


Response from A to Z Appliance Service:

Thank you!


Map of Tipp City, OH

Great service




Review of A to Z Appliance Service

Very professional and polite


Response from A to Z Appliance Service:

Thank you!


Map of Tipp City, OH

Very professional




Review of A to Z Appliance Service

John was on time, professional, and very thorough. He answered every question that I had. Very satisfied with him and his work.


Response from A to Z Appliance Service:

Thank you for your review, we enjoy hearing back from our customers.


Map of Tipp City, OH

Brenda Keizer




Review of A to Z Appliance Service


Map of Tipp City, OH

Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Tipp City, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Tipp City, OH

Great service and also very prompt service !




Review of A to Z Appliance Service

John showed up and was very professional and figured out the problem with the ice maker in our Jenn Aire refrigerator and got it fixed quickly!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations!


Map of Tipp City, OH

Great service, very personable!




Review of A to Z Appliance Service

John was awesome. He was personable and explained everything he was doing. He made the repairs to our fridge promptly and carefully. He was able to fix our freezer issue without using the ordered parts, so we were able to save some money, which was a nice surprise. He also explained why we were getting frost in our freezer and how to avoid that. We had asked the previous repair man, and he told us that was a flaw with our particular fridge. It turned out we were stacking things too high in the pizza storage area, so the freezer wasn’t making a tight seal. We highly recommend John Napier!


Response from A to Z Appliance Service:

Thank you for writing a review for us! We value your feedback and are so glad to hear that the service provided met your expectations! John is a vital part of our team!


Map of Tipp City, OH

Gene




Review of A to Z Appliance Service

John is knowledgeable, efficient and friendly.


Response from A to Z Appliance Service:

Thanks for writing a review!


Map of Tipp City, OH

Great service and communication




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Property Owner




Review of A to Z Appliance Service


Good service. Clear explanation




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service

My repairman was excellent. He was polite and explained the repair work that he did for me. I would use this company again.


Prompt Service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Repair declined




Review of A to Z Appliance Service

The serviceman was at my home the time he said he would be here. He was friendly and explained clearly the problem with my microwave. A suggestion for future service trips, prepare to remove or cover shoes/boots upon entering a home. I guess I was a little surprised at the cost of a trip to a home before cost of actual repairs.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate all the feedback you have given.


Very experienced and efficient professional




Review of A to Z Appliance Service

I plan to use this company for all my future appliance needs.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate you taking the time to leave one.


EXCELLENT Service and OUTSTANDING Technician




Review of A to Z Appliance Service

John has provided service at our home many times over the past few years. We are always grateful when we know A-Z is sending him specifically. He not only provides EXCELLENT technical fixes to any and all of our appliance issues, but his customer service skills are OUTSTANDING. He treats our family and our home with incredible respect, and mostly, we truly TRUST him to enter our home which is such a priceless blessing! Thank you John!


Response from A to Z Appliance Service:

Thank you very much. John does a great job for us and he really appreciates his customers taking the time to leave reviews of his work.


Great service




Review of A to Z Appliance Service

John was very polite and the service was quick!


Great Service




Review of A to Z Appliance Service

The technician, John, was very professional and knowledgeable. Always on time and answered all my questions. We are happy with the service.


Bonny




Review of A to Z Appliance Service

Excellent service


Great Service!




Review of A to Z Appliance Service

John did a great job fixing our washer, he was a great communicator. He was able to understand our situation and identify the problem.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Scheduled to meet our needs. Highly knowledgable Technician.




Review of A to Z Appliance Service

This is the third time A to Z has come out for different pieces of equipment. They diagnosed and solved problems the first time out and there have been no call backs for repeats.


Response from A to Z Appliance Service:

Thank you very much for this review. We really appreciate you taking the time to leave this for us.


Outstanding Service




Review of A to Z Appliance Service

Had an issue with our ice maker and scheduled service. John was our technician and was not only very knowledgeable but was very friendly as well. I would highly recommend A to Z and in particular John. Great people make for a great company and he made sure he explained everything I had questions about.


Response from A to Z Appliance Service:

Thank you. John does a great job for us.


Only without for just a week




Review of A to Z Appliance Service

Thanks for your quick repair of our Not-Even-A-Year-Old dishwasher! Price was right since it was under warranty! John was an excellent representative of your business!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to do this.


Great Experience




Review of A to Z Appliance Service

John is one of the best technicians that we have used over the years. He is the reason we call A-Z whenever we have an appliance issue.


Response from A to Z Appliance Service:

We are glad John is one of our technicians as well. Thank you for the review.


Excellent!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review


Great service. John was very personable and answered all my questions. Great job, John.




Review of A to Z Appliance Service

A to Z Appliance Service Sent their technician within several hours of my call...great!! John quickly Found out what needed to be done to fix my frig. and fixed it. Great experience with your co.


Response from A to Z Appliance Service:

Thank you


Neil B.

Neil B.

WASHER AMANA NFW5800HW0 Installed new elect ctrl-- unit would not power on. Reinstalled old elect ctrl -- unit works.Tech line ( TJ ) sr 7729--986--578. Ordering another Elect CNTRL / Console assembly.; ordrng 1 W11322878 (Elect cntrl) and 1 W11325578 (Console assembly) and 1 W11316252 (Wire harness) and 1 W10919941 (Main lower harness) and 1 W11449075 (Ntc harness)

Near Walnut St, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED94HEXL0 "Per testing found the drive belt idler pulley was sticking and squealing badly. Replaced the idler pulley and checked for proper operation of the unit in both heated and air dry, all operations checks ok. ; used 1 279640 (PULLEY) from stock"

Near Winding Way S, Tipp City, OH 45371
John N.

John N.

RANGE KITCHENAID KFEG504KPS0 Customer was concerned with dark spacing in the front right burner when on high setting and also as concerned with the burner pulsing. The burner is operating as designed. Instructed the customer on the need for the Cookware to be perfectly flat on the bottom so that the burner will not surge on and off. Explained oven preheating to the customer. Unit is working as designed. Wp wrn

Near Wingrove Ct, Tipp City, OH 45371
John N.

John N.

WASHER WHIRLPOOL WTW5000DW1 "Per testing on previous visit replaced the gearcase and the drive hub assembly. Calibrated the unit and checked for proper operation, operation checks ok. WAG Ext. Wrn; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

Near Shirl Rd, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Per testing on previous visit replaced the LED control board and checked for proper operation of the Interior lights and other functions of the unit, all operations check ok at this time. WAG Ext. Wrn"

Near Spicebush Dr, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWX655DW1 "Per testing on previous visit replaced the faulty cold water valve, calibrated the unit and checked for proper operation in diagnostics, all operations checks ok. Lowes Ext. Wrn"

Near OH-571, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Per testing on previous visit replaced the thermostat assembly and checked operation, checks ok. When removing the control box a piece of plastic that slide in the clip to hold the control box on broke off of the control panel. Ordering new control panel at no cost to the customer. Also due to door closing and leveling issues ordering new closure cam assembly. Scheduling to install cam assembly and will install control box when it arrives. ; ordrng 1 4318165 (door closer upr blk) and 1 W10553058 (control box)"

Near York Meadows Dr, Tipp City, OH 45371
John N.

John N.

COOKTOP WHIRLPOOL WCG97US0HS00 Per testing the left rear burner spared one time but did not ignite and then would not spark again. Ordering new ignitor for the left rear burner; ordrng 1 W11220380 (igntr-surf)

Near Forestedge St, Tipp City, OH 45371
Neil B.

Neil B.

WASHER AMANA NFW5800HW0 Issue — NO error codes. There were some towels ( Soaked ) in unit when arrived. I ran a drain & spin cycle to see what unit would do — it started out 14 minutes & didn’t kick into high spin until a minute left. There’s nothing resisting The basket. Tech line ( JK ). Said to replace ACU if necessary. Ordering —-ACU. Next visit — Thursday 3–11–21.; ordrng 1 W11322878 (ACU)

Near Walnut St, Tipp City, OH 45371
John N.

John N.

WASHER WHIRLPOOL WTW5000DW1 Not spinning out due to drive hub splines stripped out and gearcase splines worn. Ordering part; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (GEARCASE)

Near Shirl Rd, Tipp City, OH 45371
Neil B.

Neil B.

DRYER - ELECTRIC AMANA NED5800HW0 Issue — time changing / sometimes wet clothes. NO error codes. The vent outside has a cage on the front ( which is plugged up ). Unit is working as designed.

Near Walnut St, Tipp City, OH 45371
Neil B.

Neil B.

RANGE KENMORE 790.9417931 Issue — clock not working. Unit needs — Elect CNTRL 316630004,Overlay 316633004. Customer said they will replace unit.

Near Cobblestone Dr, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWX655DW1 "Per testing according to f8e1 (long fill) found the cold water inlet valve is not allowing water into the unit. Good pressure from the supply line. Ordering new cold water valve assembly. Lowes Ext Wrn; ordrng 1 W11168740 (valve, COLD)"

Near OH-571, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325FDAT02 Per testing the unit is shutting down randomly. Found that if the thermostat is turned on and off or tapped on the unit will come back on. Ordering new thermostat. ; ordrng 1 W10583800 (thermostat)

Near York Meadows Dr, Tipp City, OH 45371
John N.

John N.

RANGE TAPPAN TEF361ESE "Upon diagnosing found the infinite switch for the front burner stuck on. Ordering infinite switch. CUSTOMER NEEDS TO PAY SERVICE CALL BEFORE ORDERING PART. ; ordrng 1 316436001 (switch,infinite lrg)"

Near Cheyenne Pl, Tipp City, OH 45371
John N.

John N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Per further testing found the lower spray arm to be cracked along one side allowing water to spray hard out of the side of it. Ordering new lower spray arm. ; ordrng 1 W10837249 (spray arm lower)

Near Winding Way N, Tipp City, OH 45371
John N.

John N.

REFRIG WHIRLPOOL GSF26C4EXS00 Per testing found the compressor not running and the harness connector to the start device had come loose and was feeding power to the compressor. Reinstalled plug properly to the start device and plugged the unit back in. The compressor started running and began blowing cold air. All functions of the unit are working properly.

Near Aster Way, Tipp City, OH 45371
John N.

John N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Per testing in diagnostics did not find the unit leaking at this time. Found the unit did not have rinse aid in the dispenser which could lead to excessive suds and possible leaking during the cycle from suds dissipating at the bottom of the door and onto the floor. Customer will get rinse aid and continue to observe operation. Also instructed customer to go ahead and just drop soap pod in the bottom of the unit at the beginning of the cycle.

Near Winding Way N, Tipp City, OH 45371
Neil B.

Neil B.

WASHER WHIRLPOOL WDT970SAHZ0 Issue — one of the locking tabs on Sump & motor broke off. Ordering Part.Next visit — Friday 2-26-21.; ordrng 1 W11087376 (SUMP & MOTOR)

Near E Shoop Rd, Tipp City, OH 45371
John N.

John N.

KITCHEN WHIRLPOOL WDT710PAHW1 Paint around the vent on the outer door has chipped away and the door panel is rusting. Ordering new door panel. ; ordrng 1 W11116419 (panel)

Near W Pinehurst Dr, Tipp City, OH 45371
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Won’t go past wash cycle. F8E1 - ( no fill / long fill ). The cold water fill pressureIs very low. Ordering — inlet valve assembly. Next visit — Thursday 1-28-21.; ordrng 1 W11210459

Near Olde Park Dr, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Issue — giving off order. Unit temps ( Fridge 38 ) ( freezer 2 ). I couldn’t smell Anything. Tech line ( TJ ) — SR 7729–831–020. Took freezer apart to checkElement is not burning any styrofoam. Unit checks OK. Asked customer to observe.

Near Meadowview St, Tipp City, OH 45371
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Installed — inlet valve. Ran calibration / test cycle. Checked OK. I noticed the cold water fill is still SLOW. I disconnected the water hose from washer & placed It into basket & ran water FULL & the water pressure is NOT proper. I let customer know. Unit checks OK.; dspstn on spec-tagged invntry: 1 W11210459 VALVE

Near Olde Park Dr, Tipp City, OH 45371
John N.

John N.

DISHWASHER KITCHENAID KDTM354DSS5 Per testing when the user interface is disconnected from the main electronic control and the door is close the drain pump will come on. Unit needs a new UI. WP PAD for Parts - XPART ORDER; ordrng 1 W10803367 (panel-cntl)

Near Crow Rd, Tipp City, OH 45371
John N.

John N.

RANGE GE PB920SP3SS Per testing found the user interface control to only be partially working. Unit needs a new UI Control panel - WB27T11316. Part is discontinued from the manufacturer. No further repair available at this time.

Near Crow Rd, Tipp City, OH 45371
John N.

John N.

DRYER MAYTAG MEDX655DW1 Customer stated the unit would still make a thumping noise during the cycle no matter what the load type. Checked operation with some sheets and a comforter separately. Unit made the thumping noise during the sheet cycle but not during the comforter cycle. Will check back with customer later in the day with a wet load. Prior 90 service call.

Near Waterside Cir, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Per testing and customer description of the issue with the lights going out but coming back on after unplugging the unit and resetting the control board. Ordering new LED control board. ; ordrng 1 W10804160 (cntrl-elec)

Near Spicebush Dr, Tipp City, OH 45371
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDT970SAHV0 Not drying properly. F7E1 ( NO Heat ). Ran test cycle to observe — checks OK.Heat reset. Ordering — Elect CNTRL / OWI. Whirlpool covering parts for next visit. Next visit — Thursday 1-28-21.; ordrng 1 W11084121 (OWI) and 1 W11305296 (ELECT CNTRL )

Near OH-201, Tipp City, OH 45371
Neil B.

Neil B.

DISHWASHER WHIRLPOOL KDPM804KPS0 Installed — Elect CNTRL / Drain Pump. Ran unit to check — OK.Asked customer to observe.

Near Ginghamsburg West Charleston Rd, Tipp City, OH 45371
Neil B.

Neil B.

WASHER SAMSUNG WF218ANW/XAA01 Unit not draining — unit needs drain pump for front load washer. Ordering —Drain Pump. Next visit — Wednesday 1–9–21.; ordrng 1 DC96-01700A (DRAIN PUMP ASSEMBLY)

Near Ginghamsburg Rd, Tipp City, OH 45371
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8200YW0 Lid lock broken. Ordering — lid lock. Next visit — Thursday 1–6–21.Unit ha# F82 & F80 error codes ( lid lock failure ). ; ordrng 1 W10619844 (LID LOCK ASSEMBLY)

Near Greensward Dr, Tipp City, OH 45371
John N.

John N.

RANGE WHIRLPOOL KSDG950ESS2 "Per testing found that the terminal block connection to the L2 connection overheated and shorted the connection. Ordering a new main harness and terminal block. Wp wrn; ordrng 1 W10246624 (block-term) and 1 W10911851 (WIRE HARNESS, MAIN)"

Near Primrose Ln, Tipp City, OH 45371
John N.

John N.

DRYER AMANA NED4655EW1 "Per testing there were signs of bad venting in the unit, such as, lint on the inner door panel. Found the vent tube shaped with too many bends in it. Shortened the vent tube and removed bends for optimal air flow. Checked the unit for proper operation and air flow, operation checks ok. Wp wrn"

Near S Co Rd 25A, Tipp City, OH 45371
Jeremy F.

Jeremy F.

FREEZER WHIRLPOOL KRMF706EBS01 "Found freezer door not installed or secured, found bottom drawer not installed correctly, reinstalled drawer, and door, door is opening and closing normally, rescheduled to 01/19/21 for part install.; schdld next appmnt for 1/19 TUE !"

Near Dry Run St, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWC565FW2 Installed new electronic control and ran the unit thru diagnostics. The unit ran up until it went to drain and then the board blew again. Found the unit has a shorted drain pump motor. Ordering new drain pump and electronic control. Wp wrn; ordrng 1 W11399433 (ELECTRONIC CONTROL) and 1 W11399437 (DRAIN PUMP)

Near Todd Ct, Tipp City, OH 45371
Neil B.

Neil B.

DRYER WHIRLPOOL WED8740DW0 Dryer taken apart when I arrived from the back. Thermal fuse / belt switch /Cut-off / thermostat / door switch check OK. Talked to ( Robert ) Tech line.The Elect CNTRL is bad. Ordering Elect CNTRL. Next visit — Monday 2-1-21.; ordrng 1 W10654005 (ELECT CNTRL)

Near Winding Way N, Tipp City, OH 45371
John N.

John N.

DISHWASHER WHIRLPOOL DU1055XTVS1 "Per testing found the thermal cutoff fuse open not allowing voltage to the main electronic control. Replaced the thermal fuse and checked the unit for proper operation in diagnostics, operation checks ok.; pckd up 1 W10258275 (bi-metal)"

Near Ginghamsburg-Frederick Rd, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWC565FW2 Per testing the electronic control has a burned out spot on it and needs to be replaced. Ordering part. Wp wrn; ordrng 1 W11399433 (ELECTRONIC CONTROL)

Near Todd Ct, Tipp City, OH 45371
John N.

John N.

AEDISHWASH WHIRLPOOL n/a "Unit was not installed securely Into the counter top. Installed unit securely and checked for proper operation, operation checks ok. Wp wrn"

Near Thornburg Pl, Tipp City, OH 45371
Neil B.

Neil B.

DRYER MAYTAG MEDB765FW0 Issue — UI not responding properly. NO error codes. Ran test cycle — not going Through test cycle properly per tech line ( JK ) SR 7729–514–024.Ordering — Elect CNTRL / UI. Next visit — Tuesday 1-12-21.; ordrng 1 W11089306 (UI) and 1 W11089308 (ELECT CNTRL)

Near OH-202, Tipp City, OH 45371