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for Terrace Park, OH
Melissa - Terrace Park, OH
Charles was excellent. Honest, straightforward, and kind.
Response from A to Z Appliance Service:
Thank you for writing a review for us today.
Linda - Terrace Park, OH
He addressed the dark lines on clothing but did not comment why it was full of water on one occasion - I also forgot to ask his opinion
Scott - Terrace Park, OH
REFRIGERATOR GE ZISP480DXASS "Replaced failed damper assembly, tested unit and found operation normal"
MICROWAVE WHIRLPOOL KMBS104ESS01 "Replaced the console assembly and the appliance manager board, unit operating properly at this time."
MICROWAVE WHIRLPOOL KMBS104ESS01 Checked unit over found short in for unit needs board replaced; ordrng 1 W11197501 (panl-cntrl) and 1 WPW10591452 (cntrl-elec)
KITCHEN KITCHENAID KDPE234GPS0 W11085683 pump motorW11305303 control Unit power is good. No leaks. Unit is getting error code F4. Failed wash motor. Connections are good ordering part for repair. ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
REFRIGERATOR GE ZISP480DXASS Failed damper assembly. Ordered diffuser.; ordrng 1 WR60X10063 (damper assy desupply)
WASHER WHIRLPOOL WFW9151YW00 Cleaned pump trap. Was clogged with coins and debris. Power good and no leaks. Unit operates as designed. Fixed pump and all ckd ok. Unit works as designed.
ICEMAKER JENN-AIR JIM158XBCX0 2313702 pump assy WP2310092 harness Labor Unit power is good. Draws water fine but in diagnostics has error for recirculating pump assy. Also harness has determination and corrosion build up. Both parts need replaced. Plate does build frost pattern. But no water will waterfall to plate. Cx wants to look around and possibly to buy new. Will call back in if chooses to repIr.
WASHER WHIRLPOOL WFW9151YW00 Cx complaint is unit leaving black marks on clothes. Showed cx mold inside valve housing and recommended cleaning unit once a month. Unit has no error codes and operates as designed. Power good and no leaks. Unit ckd ok
DISWASHER KITCHENAID KUDT03FTSS0 Installed the spring and cable kit unit okay.
DISWASHER KITCHENAID KUDT03FTSS0 Found both doors springs and cables broken; ordrng 1 8194001 and 2 WP8270020 (door spring)s
MICROWAVE MAYTAG MH2175XSS1 Cx complaint is won’t power on. Outer power is good and at 118. Unit control has blow out on it. Needs replaced. W10166801 panel W10166798 membrane controlPart is discontinued. No longer available. Unit not repairable. Explained to cx and documented.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Replaced the compressor and recharged unit with R134A leak checked the system unit checked okay.
COOKTOP WHIRLPOOL JGCP636ADP Found unit needs the following parts replaced:FR ignightor switch assembly 74009789Small burner assembly. 74007734Large burner assembly. 74007735. X2X Large burner assembly. 74997736. X2Or face holder assembly. 74009816. Or face holder assembly. 74009814. Nla Orface holder assembly. 74009812. Nla Orface holder assembly. 74009813Orface holder assembly. 74009813Orface holder assembly. 74009815Screws t10 holding burner to orface holder assembly need 10 screws2parts no longer available.
Maytag washer MVWB765FW0 Checked for error codes, checked gear case, found gear case making screeching noise in spin cycle, needs new gear case, customer to look at replacing unit, gear case W10811956 $259.86, labor $120.00.; Cllctd $96.30 CC Ref # 2004, Job Cmpltd
Customer issue is dishwasher will not run as it should. Verified issue. Found float switch stuck. Cleared issue. Ran unit. All checks ok. Complete; Job Cmpltd
W10873098 valveW10884297 gasketW10898289 ice makerAll parts installed. Ckd operation of unit. All ckd ok.; Job Cmpltd
Kitchen Aid refrigerator KSC23C8EYY02 Found frost covering front of fridge evap panel. Fan operating good, diagnosed fridge thermistor out of range.; ordrng 1 W10316760 (thermistor), schdld next appmnt for 5/30 WED 12-6
5/22/18 9:01: VC there 5/22 TUE, 9:02 to 9:57, Installed parts ordered on previous visit. Tested unit. All ran ok. No leaks. Complete; Job Cmpltd
stalled w10865318 fanW10898228 ice makerW10898289 ice makerW11177683 evap coverAll ckd ok. And operating as should. ; Job Cmpltd
WHIRLPOOL REFRIGERATOR WRF993FIFM00 W10898228 ice maker upperW10898289ice maker lower W10865318 ice box fanW11177683 evap cover assyFound blue wire pinched and almost severed. Unit drew water but no ice formed and dispenced into ice bucket. ; ordrng 1 W10865318 (ICE BOX FAN) and 1 W10898228 (ICE MAKER) and 1 W10898289 ( ICE MAKER) and 1 W11177683 (EVAP COVER ASSY), schdld next appmnt for 3/22
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Ice maker per service pointer to be changed. OrderingOrdering shim as well due to service pointerOrdering adapter as well due to service pointer. Unit has out dated ice maker not working and frost developing on ice maker in freezer as well on side wall. Ordering parts required to replace per service pointers.; ordrng 1 W10898228 (ICE MAKER) and 1 W11129400 (ADAPTOR) and 1 W11225846 (SHIM), schdld next appmnt for 3/14 WED
KITCHENAID VC 50#IM 15" FS Mdl KUIX505ESS1, Serial K60207871 there 2/20 TUE, 16:20 to 16:29, Customer still having no ice issues. Verified. Power going where it should them shuts down. Ordering thermistor and valve per pointer; ordrng 1 W10897719 (valve) and 1 WPW10511923 (thermistor), schdld next appmnt for 2/23 FR