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Local Reviews
for Terrace Park, OH

A to Z Appliance Service Rated 4.3 out of 5 stars based on 4 customer reviews

Map of Terrace Park, OH

Steve




Review of A to Z Appliance Service

Awful! They’ve come out five times and the problem has still not been fixed!! I was about to call them again and saw the survey. Very disappointed and frustrated that this problem is not fixed, it’s been at least five weeks, they’ve been out five times, several times when they have come out the product to fix it has been wrong. Not sure what to do at this point!


Response from A to Z Appliance Service:

Thank you for the review, We are looking into this to see what we can do. We know the tech is frustrated with this since he likes getting issues taken care of on the first try.


Map of Terrace Park, OH

Service call




Review of A to Z Appliance Service

Charles was excellent. Honest, straightforward, and kind.


Response from A to Z Appliance Service:

Thank you for writing a review for us today.


Map of Terrace Park, OH

Great service




Review of A to Z Appliance Service

He addressed the dark lines on clothing but did not comment why it was full of water on one occasion - I also forgot to ask his opinion


Map of Terrace Park, OH

Great service




Review of A to Z Appliance Service


smcneil@atoz1.com

smcneil@atoz1.com

50#IM 15' FS KITCHENAID KUIX505ESS1 SR#7729011714 found the condenser fan was not running call tech support check with them found that if the condenser fan is not running the machine will not produce ice ordered condenser fan keeping compressor as well in case I have to install it when I come back; ordrng 1 W10124096 (Condenser fan)

Near Wrenwood Ln, Terrace Park, OH 45174
smcneil@atoz1.com

smcneil@atoz1.com

50#IM 15' FS KITCHENAID KUIX505ESS1 SR#7729011714 found the condenser fan was not running call tech support check with them found that if the condenser fan is not running the machine will not produce ice ordered condenser fan keeping compressor as well in case I have to install it when I come back; ordrng 1 W10124096 (Condenser fan)

Near Wrenwood Ln, Terrace Park, OH 45174
Charles S.

Charles S.

DRYER MAYTAG MGDB835DW4 279311 igniter returning other. Only used one igniterW11233069 burner assyInstalled both parts listed and all ckd ok. Power good and heats as designed. Function is as should be. Unit is under warranty and all ckd ok. *****DOUBLE LABOR***** ???????

Near Washington Ave, Terrace Park, OH 45174
Charles S.

Charles S.

DRYER MAYTAG MGDB835DW4 "While,getting into,burner. Pulled,out igniter and was cracked. Needs to order igniter. 279311; ordrng 2 279311 (ignitor kit & bracke)s"

Near Washington Ave, Terrace Park, OH 45174
scott f.

scott f.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Removed pantry UI found water in UI ..called techline Sr#7728882521 ...called partner team #KSJ2U00APL1 needs pantry UI and door and wire harness....; ordrng 1 KRMF706ESS01 (Pantry door) and 1 WPW10769076 (Cntrl elec) and 1 W11170612 (Harns,wire)"

Near Terrace Pl, Terrace Park, OH 45174
Charles S.

Charles S.

50#IM 15' FS KITCHENAID KUIX505ESS1 "KRDKR00SPL1Wpw10605286 compressorWpw10200037 drierUnit pressure is above 20. But unit compressor is loud and hot to touch. Unit needs new compressor. Spoke with terry and ordering part for repair. Pls move call for sealed system tech. Currently scheduling out 10 business days for office to reschedule. Also pls call cx with schedule date. They do not just want call the night ahead. Parts, go to office; ordrng 1 Wpw10200037 (drier-tube) and 1 Wpw10605286 (compressor)"

Near Wrenwood Ln, Terrace Park, OH 45174
Terry  S.

Terry S.

REFRIG KITCHEN AID KBFN402ESS Check the refrigerator over a pound screw Holding Center hinge bushing broken customer declined estimate for repairs is going to contact Whirlpool directly

Near Wrenwood Ln, Terrace Park, OH 45174
Terry  S.

Terry S.

50#IM 15' FS KITCHENAID KUIX505ESS1 "Replace compressor evaporator drain pump unit operating properly at this time; ordrng 1 Wpw10605286 (Compressor), dspstn on spec-tagged invntry: 1 W11325175 PUMP"

Near Wrenwood Ln, Terrace Park, OH 45174
Terry  S.

Terry S.

50#IM 15' FS KITCHENAID KUIX505ESS1 Thinking it over no ice forming on plate after unit operating needs Parts below to correct situation; ordrng 1 W11325175 (Record pump) and 1 W10489125 (Drain pump) and 1 W11266112 (Filter) and 1 WP542638 (Grease) and 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator)

Near Wrenwood Ln, Terrace Park, OH 45174
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Fridge fine and all cooling is good. Freezer good,and operation is as designed. All ckd ok. Power,good,and no leaks."

Near Lexington Ave, Terrace Park, OH 45174
Micheal G.

Micheal G.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Found grinding diffuser, ordered WPW10594329; ordrng 1 WPW10594329 (control)"

Near Fieldstone Dr, Terrace Park, OH 45174
Charles S.

Charles S.

RANGE WHIRLPOOL RB265PXK0 WP308180 part defective. Just notice that element was defective. Was shipped to me out of box. Ordering new for repair. Left voice msg with cx to reschedule. ; ordrng 1 WP308180 (elmnt-bake)

Near Fieldstone Dr, Terrace Park, OH 45174
Charles S.

Charles S.

RANGE WHIRLPOOL RB265PXK0 Sent call ahead. Called cx. Arrived and no answer. Knocked on door several times and dog inside barking. Brick home with black shutters and white trim.blacktop drive to left of house. Driveway wraps behind house.Cx finally arrrived. Unit bake element is out. Needs replaced. Power to unit is good. WP308180 element; ordrng 1 WP308180 (elmnt-bake)

Near Fieldstone Dr, Terrace Park, OH 45174
Micheal G.

Micheal G.

REFRIGERATOR GE ZISP480DXASS "Replaced failed damper assembly, tested unit and found operation normal"

Near Miami Ave, Terrace Park, OH 45174
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL KMBS104ESS01 "Replaced the console assembly and the appliance manager board, unit operating properly at this time."

Near Park Ave, Terrace Park, OH 45174
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL KMBS104ESS01 Checked unit over found short in for unit needs board replaced; ordrng 1 W11197501 (panl-cntrl) and 1 WPW10591452 (cntrl-elec)

Near Park Ave, Terrace Park, OH 45174
Charles S.

Charles S.

KITCHEN KITCHENAID KDPE234GPS0 W11085683 pump motorW11305303 control Unit power is good. No leaks. Unit is getting error code F4. Failed wash motor. Connections are good ordering part for repair. ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Wrenwood Ln, Terrace Park, OH 45174
Micheal G.

Micheal G.

REFRIGERATOR GE ZISP480DXASS Failed damper assembly. Ordered diffuser.; ordrng 1 WR60X10063 (damper assy desupply)

Near Miami Ave, Terrace Park, OH 45174
Charles S.

Charles S.

WASHER WHIRLPOOL WFW9151YW00 Cleaned pump trap. Was clogged with coins and debris. Power good and no leaks. Unit operates as designed. Fixed pump and all ckd ok. Unit works as designed.

Near Douglas Ave, Terrace Park, OH 45174
Charles S.

Charles S.

ICEMAKER JENN-AIR JIM158XBCX0 2313702 pump assy WP2310092 harness Labor Unit power is good. Draws water fine but in diagnostics has error for recirculating pump assy. Also harness has determination and corrosion build up. Both parts need replaced. Plate does build frost pattern. But no water will waterfall to plate. Cx wants to look around and possibly to buy new. Will call back in if chooses to repIr.

Near Harvard Ave, Terrace Park, OH 45174
Charles S.

Charles S.

WASHER WHIRLPOOL WFW9151YW00 Cx complaint is unit leaving black marks on clothes. Showed cx mold inside valve housing and recommended cleaning unit once a month. Unit has no error codes and operates as designed. Power good and no leaks. Unit ckd ok

Near Douglas Ave, Terrace Park, OH 45174
Terry  S.

Terry S.

DISWASHER KITCHENAID KUDT03FTSS0 Installed the spring and cable kit unit okay.

Near Wagon Rd Ln, Terrace Park, OH 45174
Terry  S.

Terry S.

DISWASHER KITCHENAID KUDT03FTSS0 Found both doors springs and cables broken; ordrng 1 8194001 and 2 WP8270020 (door spring)s

Near Wagon Rd Ln, Terrace Park, OH 45174
Charles S.

Charles S.

MICROWAVE MAYTAG MH2175XSS1 Cx complaint is won’t power on. Outer power is good and at 118. Unit control has blow out on it. Needs replaced. W10166801 panel W10166798 membrane controlPart is discontinued. No longer available. Unit not repairable. Explained to cx and documented.

Near Home St, Terrace Park, OH 45174
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Replaced the compressor and recharged unit with R134A leak checked the system unit checked okay.

Near Franklin Ave, Terrace Park, OH 45174
Terry  S.

Terry S.

COOKTOP WHIRLPOOL JGCP636ADP Found unit needs the following parts replaced:FR ignightor switch assembly 74009789Small burner assembly. 74007734Large burner assembly. 74007735. X2X Large burner assembly. 74997736. X2Or face holder assembly. 74009816. Or face holder assembly. 74009814. Nla Orface holder assembly. 74009812. Nla Orface holder assembly. 74009813Orface holder assembly. 74009813Orface holder assembly. 74009815Screws t10 holding burner to orface holder assembly need 10 screws2parts no longer available.

Near Princeton Dr, Terrace Park, OH 45174
Jeremy F.

Jeremy F.

Maytag washer MVWB765FW0 Checked for error codes, checked gear case, found gear case making screeching noise in spin cycle, needs new gear case, customer to look at replacing unit, gear case W10811956 $259.86, labor $120.00.; Cllctd $96.30 CC Ref # 2004, Job Cmpltd

Near Red Bird Ln, Terrace Park, OH 45174
Victor C.

Victor C.

Customer issue is dishwasher will not run as it should. Verified issue. Found float switch stuck. Cleared issue. Ran unit. All checks ok. Complete; Job Cmpltd

Near Douglas Ave, Terrace Park, OH 45174
Charles S.

Charles S.

W10873098 valveW10884297 gasketW10898289 ice makerAll parts installed. Ckd operation of unit. All ckd ok.; Job Cmpltd

Near Lexington Ave, Terrace Park, OH 45174
Jake S.

Jake S.

Kitchen Aid refrigerator KSC23C8EYY02 Found frost covering front of fridge evap panel. Fan operating good, diagnosed fridge thermistor out of range.; ordrng 1 W10316760 (thermistor), schdld next appmnt for 5/30 WED 12-6

Near Park Ave, Terrace Park, OH 45174
Victor C.

Victor C.

5/22/18 9:01: VC there 5/22 TUE, 9:02 to 9:57, Installed parts ordered on previous visit. Tested unit. All ran ok. No leaks. Complete; Job Cmpltd

Near Park Ave, Terrace Park, OH 45174
Charles S.

Charles S.

stalled w10865318 fanW10898228 ice makerW10898289 ice makerW11177683 evap coverAll ckd ok. And operating as should. ; Job Cmpltd

Near Lexington Ave, Terrace Park, OH 45174
Charles S.

Charles S.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 W10898228 ice maker upperW10898289ice maker lower W10865318 ice box fanW11177683 evap cover assyFound blue wire pinched and almost severed. Unit drew water but no ice formed and dispenced into ice bucket. ; ordrng 1 W10865318 (ICE BOX FAN) and 1 W10898228 (ICE MAKER) and 1 W10898289 ( ICE MAKER) and 1 W11177683 (EVAP COVER ASSY), schdld next appmnt for 3/22

Near Lexington Ave, Terrace Park, OH 45174
Charles S.

Charles S.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Ice maker per service pointer to be changed. OrderingOrdering shim as well due to service pointerOrdering adapter as well due to service pointer. Unit has out dated ice maker not working and frost developing on ice maker in freezer as well on side wall. Ordering parts required to replace per service pointers.; ordrng 1 W10898228 (ICE MAKER) and 1 W11129400 (ADAPTOR) and 1 W11225846 (SHIM), schdld next appmnt for 3/14 WED

Near Lexington Ave, Terrace Park, OH 45174
Victor C.

Victor C.

KITCHENAID VC 50#IM 15" FS Mdl KUIX505ESS1, Serial K60207871 there 2/20 TUE, 16:20 to 16:29, Customer still having no ice issues. Verified. Power going where it should them shuts down. Ordering thermistor and valve per pointer; ordrng 1 W10897719 (valve) and 1 WPW10511923 (thermistor), schdld next appmnt for 2/23 FR

Near Wrenwood Ln, Terrace Park, OH 45174