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Local Reviews
for Springfield, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 105 customer reviews

Map of Springfield, OH

great job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Map of Springfield, OH

On time and very helpful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Very satisifief




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Brenda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of Springfield, OH

Good job




Review of A to Z Appliance Service

Excellent service person. Good rep of AtoZ.


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Neil B




Review of A to Z Appliance Service

Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

quick response




Review of A to Z Appliance Service

Appreciated the info on where to get a replacement washer and pricing. Too bad no one wants to install or help with set any more... All about the all mighty $$$


Map of Springfield, OH

Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Map of Springfield, OH

Great Service




Review of A to Z Appliance Service


Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Daniel




Review of A to Z Appliance Service

Very nice


Response from A to Z Appliance Service:

Thank you for writing a review!


Customer




Review of A to Z Appliance Service

Friendly and worked quickly.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Neil provides great service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Washer - repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Melissa




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


satisfied customer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Amy




Review of A to Z Appliance Service

Neil was very friendly and worked hard to figure out the problem with my microwave.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Neil is a vital part of our team.


Whirlpool 3-door refrigerator/freezer not producing ice cubes in lower freezer drawer.




Review of A to Z Appliance Service

Efficient & professional aervice.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great experience




Review of A to Z Appliance Service

The experience was great, Neil the service rep was super nice and took care of the problem


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Will use again!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellant




Review of A to Z Appliance Service

great attitude, kind, curteous, helpful knowledgable


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Diagnosing dishwasher




Review of A to Z Appliance Service

It wasn’t getting enough water. Not the washer but the water line which has to be fixed by a lumber


Response from A to Z Appliance Service:

Thank you for writing a review!


manager




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach our and let u know.


Neil B.

Neil B.

DRYER MAYTAG MED5630HC1 Issue -- unit keeps running. ( this is a stacked unit ) ( also the units are on a plastic drain pan ). Unit is attached behind to washer. The cycling temperature is working but the highest the temp in venting got was115. Both timed & auto are timing down. Tech line -- ; ordrng 1 Wp3387447 (Element) and 1 W10909685 (Thermal fuse) and 1 Wp8577274 (Thermostat) and 1 280148 (Cut-off) and 1 Wp8557403 (High limit) and 1 Wp10298258 (Sensor harness)

Near Tanglewood Dr, Springfield, OH 45504
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Issue — unit won’t power up. Elect CNTRL has failed because of roach infestation. Explained to customer. Customer said afterward she had an exterminator out about a month ago.

Near Drexel Ave, Springfield, OH 45505
Neil B.

Neil B.

OVEN WHIRLPOOL WOS51ESB02 Issue — outer door glass broken. Ordering parts. Next visit — Thursday 3–25–21. ; ordrng 1 9760569 (DOOR HINGE ( RIGHT )) and 1 9760570 (DOOR HINGE ( LEFT )) and 1 W10804159 (DOOR ASSEMBLY ( BLACK )) and 1 W11178521 (BADGE)

Near Willow Rd, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTM404EBS2 Issue — soap dispenser / dirty dishes. NO error codes. Water hardness is about 17 ppm. The bottom of dishwasher has strong sign of hard water ( evidence of calcium build-up ). The bottom wash arm has a bit of Lime / calcium build-up inside of the wash arm. Ordering parts for repair. Next visit —; rqstng P&A on 1 W10705575 (OWI) and 1 W10860176 (WASH ARM) and 1 W10861526 (SUMP & MOTOR)

Near Derby Ct, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVWC415EW0 Noisy / not draining. NO error codes. Ran test cycle to observe — checked OK.Ran cold water fill then drained water to observe — checked OK. Ran a load of towels on ( Bulky ) Cycle to observe — checked OK. Went over loading ; dspstn on spec-tagged invntry: 1 WPW10661045 DRAIN PUMP

Near Cottonwood Dr, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR LG LFX31925ST/08 Issue — Ice maker not working & water leaking from left fridge door. Ordering —Reservoir assembly. Next visit — Wednesday 2–24–21.; ordrng 1 AJL72911502 (RESERVOIR )

Near Fox Hollow Rd, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER KITCHENAID KDFE104HPS1 Installed — multiple parts. Unit checks OK.

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

RANGE WHIRLPOOL WFE550S0HV1 Issue — oven is over heating. Oven sensor checks OK. Ordering — Elect CNTRL / Sensor. Next visit — Tuesday 3–23–21.; ordrng 1 W11295998 (ELECT CNTRL ) and 1 WPW10181986 (OVEN SENSOR)

Near Archer Ln, Springfield, OH 45503
Neil B.

Neil B.

MICROWAVE WHIRLPOOL WMH53521HZ4 Issue — won’t power up. Found faulty door interlock switches. Ordering switches. Next visit — Thursday 3–18-21.; ordrng 1 W11192678 (INTERLOCK ( UPPER )) and 1 W11192679 (INTERLOCK ( LOWER ))

Near Longview Dr, Springfield, OH 45504
Neil B.

Neil B.

WASHER WHIRLPOOL WTW7500GW0 "The wash plate will NOT come out of unit. Ordering — wash plate / tub / basket / Screw. Next visit — Friday 3–26-22.; rqstng P&A on 1 W10752187 (SCREW ) and 1 W10752283 (WASH PLATE ) and 1 W10811957 (BASKET ) and 1 W11219115 (TUB ), pckd up 1 W10734521 (SLIDER)"

Near N Florence St, Springfield, OH 45503
Neil B.

Neil B.

RANGE WHIRLPOOL WFE505W0HB2 Issue — oven not heating. Found terminal block burned up. Ordering parts.Next visit — Wednesday 3–17–21.; ordrng 1 W10245259 (TERMINAL BLOCK ) and 1 W11416047 (MAIN HARNESS) and 4 WP3400029 (NUT)s

Near Ridgewood Rd W, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVW7232HW0 Issue — Leaking. Took CNTRL off to check fill valve assembly. Opened top console to check inside unit. Drain hose checks OK. NO evidence of water inside unit. Unit checks OK. Let customer know if unit is leaking to contact Whirlpool & request A to Z. We can come out & go over unit maybe same day or 1 to 2 days.

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

DRYER MAYTAG MEDB835DC4 Installed — ELECT CNTRL. Unit checks OK.

Near E Leffel Ln, Springfield, OH 45505
Neil B.

Neil B.

"M/W OTR, PURCHA" WHIRLPOOL WML55011HW6 Not heating. Drawing .50 amp when running. Tech line ( Chris ) ( JK ). Replace ACU. Next visit — Tuesday 3-9-21.; ordrng 1 W11443147 (ACU)

Near Westwood Dr, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Installed — Filter door. Checks OK.

Near Rebert Pike, Springfield, OH 45502
Neil B.

Neil B.

I-ENABLED DW MAYTAG MDB4949SHZ1 Issue — drain pump keeps coming on & unit not filling. Ordering — float / drain pump. Unit is not grounded. Unit will NOT fill. There is NO power to water connection at fill valve. Next visit — Thursday 2-4-21.; ordrng 1 W10195036 (FLOAT) and 1 WPW10348269 (DRAIN PUMP.)

Near Stanway Ave, Springfield, OH 45503
Neil B.

Neil B.

FREEZER WHIRLPOOL WZC3122DW01 Issue — won’t stay locked. Ordering — parts. Next visit — Tuesday 2-16-21.; ordrng 1 W10664016 (BARREL LOCK ) and 1 W10711162 (LOCK HOUSING ) and 1 W10714897 (LOCK LATCH ) and 1 W10838052 (KEY)

Near W Pleasant St, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue — Filter housing broken. Unit needs — Multiple parts. Parts are not readily Available at supplier or Vendor right now. Next visit — Wednesday 3-3-21.; ordrng 1 67006325 (FILTER BASE) and 1 W10734458 (CONNECTOR) and 1 W11346622 (WATER TANK & HEAD) and 1 WP67006331 (FILTER COVER)

Near Helena Dr, Springfield, OH 45503
Neil B.

Neil B.

BELLA JENN-AIR JFFCC72EFS02 Ice maker working randomly. The fill tube is frozen. Tech line JK. Ordering part.Next visit — Wednesday 2-3-21.; ordrng 1 W11366500 (FILL TUBE HEATER KIT)

Near Brandyleigh Ln, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRSC503ESS00 Issue — water dripping from ice dispenser. The ice maker is broken / & the fill tube is frozen. The wiring on bottom of fridge door is broken. Ordering —Freezer door / Ice maker. Next visit — Monday 4-26-21.; ordrng 1 LW10728959 (STAINLESS FREEZER DOOR) and 1 W10873791 (ICE MAKER)

Near Woodside Ave, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER FRIGIDAIRE FFBD2406NW11B Installed — Elect CNTRL. The unit will not start up. U pick a cycle & the start button stays solid momentarily then flashes about 10 times then all lights shut-off. Frigidaire Tech Line ( Eric ) — unit needs — door latch 5304517279/ Wire harness 5304504853. The door latch is been on back order. I told customer that I would try to locate latch & let him know.; ordrng 1 5304504853 (WIRE HARNESS) and 1 5304517277 (DOOR LATCH ASSEMBLY)

Near E Possum Rd, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Installed — Elect CNTRL / air-diffuser / thermistor. Unit checks OK. Asked customer to observe.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW2 Leaking — NO error codes. Test cycle checked OK. I manually filled water to drain unit to observed — NO leak. Ran a deep water wash cycle to observe — NO leak found. The inside bottom rails of cabinet have NO evidence of any leak.I opened up CNTRL Panel to inspect — checks OK. Asked customer to observe.I found the leak — there was a hose from the furness that drains randomly that Wasn’t in the standpipe. Unit checks OK.

Near N Douglas Ave, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL MFT2776FEZ00 Issue — fridge section not cooling. Freezer is 0. Fridge section is 53 — set @ 33. Ran test 4 to check 3 way valve — fridge Evap checks OK. I could not get Any reading from fridge thermistor. Ordering fridge thermistor assembly.Tech line ( Leon ) said to replace thermistor if not reading properly & if fridge Evap is cycling properly. Ordering fan assembly. Next visit — Monday 2-1-21.We might need UI W10882135. The Evap fan assembly W11033168.; ordrng 1 W11033168 (FAN ASSEMBLY)

Near Beard Rd, Springfield, OH 45502
Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 Issue — not working after customer hooked up. Installed power cord. Ran unit on auto & timed dry. Unit checks OK.

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104HPS1 Issue — outer door is damaged near both hinges. Ordering — door / screws.Next visit — Monday 2-22-21.; ordrng 3 W10189731 (SCREWS)s and 1 W11231156 (STAINLESS ( OUTER DOOR ))

Near Woodhaven Ct, Springfield, OH 45503
Neil B.

Neil B.

DRYER MAYTAG PYE2300AYW Issue — won’t start. Ordering — thermal fuse kit. Next visit — Friday 1-22-21.; ordrng 1 LA-1044 (EKEMENT) and 1 LA-1053 (THERMAL FUSE KIT)

Near Upper Valley Pike, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed — ice container. Unit checks OK.

Near Tamarack Ave, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Issue — when dispensing the auger motor sounds like it’s struggling. Ordering Parts. Next visit — Thursday 2-4-21.; ordrng 1 W10317991 (MOTOR) and 1 W10353552 (SEPARATOR) and 1 W11185686 (ICE BIN ASSEMBLY) and 1 WP63052-2 (YOKE)

Near Broadway St, Springfield, OH 45504
Neil B.

Neil B.

DISHWASHER KITCHENAID KDFE104HPS1 "Installed — right & left track assembly. The adjuster kit will not work on this unit.Ordering parts for upper rack to finish repair. Next visit — Thursday 2-18-21.; ordrng 2 W10195839 (TETHER ADJUSTER STRAP )s and 2 W10195840 (ADJUSTER POSITIONER)s and 4 W10250160 (ADJUSTER CLIP)s and 2 W10250162 (ADJUSTER COVER)s and 2 W10546503 (ADJUSTER ASSEMBLY)s and 1 W10588164 (HOUSING ADJUSTER ( LEFT )) and 1 W10588165 (HOUSING ADJUSTER ( RIGHT )), dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER"

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW2 "Issue — not draining. Prescreened drain pump ( Wrong part ). Ordering part.Next visit — Tuesday 2-2-21.; ordrng 1 W11399437 (DRAIN PUMP), dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP"

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

OVEN MAYTAG MGRH865QDS Oven won’t start. Unit needs Oven ignitor. Next visit — Friday 1–25–21. ; ordrng 1 WP7432P136-60 (OVEN IGNITOR)

Near Arthur Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER WHIRLPOOL NFW5800HW0 Issue — Leaking. Ran a rinse & spin to observe — NO leak. Ran a few towels toObserve — unit did leak a little from front ( Quit a bit of hair on inside glass & onBellows ). Continued cycle to observe — a little water would leak from lower left Front door. I cleaned inside bellows again. There still a leak coming from front door ( bellows ). Can’t find any whole / cut anywhere on bellows. Part not avail At supplier / Vendor right now. Next visit — Thursday 2-11-21.; ordrng 1 W11314648 (BELLOWS)

Near Cheyenne Ave, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ Issue — not making ICE. Ice maker cycles OK. There’s power to inlet valve. There’s NO water supplied to unit. Explained to customer.

Near Circle Dr, Springfield, OH 45503
Neil B.

Neil B.

DRYER WHIRLPOOL WED8500DC3 Issue — Not heating properly / noisy. Installed Dryer Kit. Unit checks OK.Also — Plug that plugs into outlet is LOOSE. Also air-flow outside is low.Unit checks OK.; used 1 4392067 (DRYER MAINT KIT) from stock

Near E McCreight Ave, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER BOSCH SHXM4AY55N/01 Starts running the same gives E24 ( draining ). There was a little water left in sump area when arrived. I was able to drain water. I ran ( Rinse ) cycle — it filled & then I cancelled cycle — it drained most of water. I had to run another cancel Cycle to get remaining water to drain. Ran auto load — did not fail. Ran ( Speed 60 ) cycle — unit checked OK ( NO faults ). Asked customer to observe.

Near Old Clifton Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Issue — won’t work at all. There is a light on Elect CNTRL ( Stays Lite ). I unplugged unit for a few minutes to reset Elect CNTRL. The unit still won’t respond. I then unplugged all components & rebooted Elect CNTRL again & theSame result ( No respond ). The washer is plugged into an outlet with NO ground. The plug for washer has a cheater adapter on it. Ordering Elect CNTRL. Next visit — Tuesday 2-9-21. ; ordrng 1 W11170319 (ACU)

Near W Pleasant St, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Issue — fridge section is not keeping temp. Unit actual temp ( fridge 49 ) ( freezer 16 ). The freezer Evap is frosted over. The unit has a OPEN bi-metal Ordering — Harness assembly. Next visit — 1–14–21 ( Thursday ). ; ordrng 1 W10514110 (HARNESS ASSEMBLY)

Near Bradford Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue — freezing item in fridge section. Tech line ( Rich ) SR 7729–694–413.Tech line said to replace — Elect CNTRL / Fridge Thermistor. Ordering Parts.Next visit — Thursday 1–28–21. ; ordrng 1 W10384183 (THERMISTOR) and 1 W11203924 (ELECT CNTRL) and 1 W11380595 (AIR—DIFFUSER )

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR SAMSUNG RF4287HARS/XAA Issue — UI on left door NOT responding to touch. I unlocked the UI. The set temp on the UI adjust from 50 — 58. The actual temp in fridge is 36. Customer Said that sometimes items in fridge are freezing. Unit needs — UI assemblyDA97-08518D. Customer wants to think about repair.

Near Redwood Dr, Springfield, OH 45504