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Local Reviews
for Springfield, OH

Rated 4.9 out of 5 stars based on 37 customer reviews

Map of Springfield, OH

Completely Satisfied




Neil was professional. Started with a handshake and went right on to fix the problem. He knew what he was doing and had everything fixed within minutes. Wouldn't hesitate for a second to call again if we ever need repairs. Will be recommending this company.


Map of Springfield, OH

Great service




On time, quick and courteous


Map of Springfield, OH

great service great person





Map of Springfield, OH

Favid




Great service as usual


Map of Springfield, OH

Great service, Excellent employee




Even though Neil could not fix my problem he did everything within his power to do so. I appreciated his willingness to try all avenues to remedy the problem but it was not to be. Neil seems to be very dedicated to his job and to working for his customers.


Response from A to Z Appliance Service:

Thank you. Neil appreciates it when his customers take the time to leave a review of his diligence. Sorry we could not get it up and running for you.


Map of Springfield, OH

Trustworthy service





Map of Springfield, OH

KitchenAid Repair





Map of Springfield, OH

Fantastic Service




This is the second time I have used this company. I had Neal come out both times. He corrected both issues. He was extremely nice and professional. Very pleased with this company and Neal. I will definitely recommend them and use them in the future.


Map of Springfield, OH

Neal was awesome 😎




Neal was very professional and thorough. He came twice this week to service my brand new machine. I appreciate that he took the time to really see what was wrong with the washer.


Map of Springfield, OH

Great service, one small problem




The service and the service tech were great. He was on-time and very experienced in his field. The only issue I had was that he serviced a product that was out of warranty and didn't give any pricing on the item until after the service was completed. I would have liked to have known the price before hand.


Great Service





Response from A to Z Appliance Service:

Thank you


Great service




My experience with Neil Barnhoft and A to Z Appliance was very good. He was neat and very pleasant. I felt that he was very knowledgeable and took care of my dryer problem. I would absolutely recommend him to anyone. So glad to have found this company through Lowes.


Response from A to Z Appliance Service:

Thank you very much for this review. We are also glad Neil is on our team.


One stop service




Great service. Fixed on first stop. No wait period to order parts like the other places. Rating pricing reflects warrant work.


Response from A to Z Appliance Service:

Thank you for the review. we appreciate it.


Quick Repair




We called in for a warranty repair and a technician was in our store within a couple of days. We had to wait about 2 weeks for our part to come in, but that's not your fault! Overall very pleased and will continue to use your company for all of our warranty work!


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review.


Great service




Would recommend him to all.


Great Service




Representative was honest, knowledgeable, and friendly!


Response from A to Z Appliance Service:

Thank you


Very knowledgeable




Diagnosed and repaired our washer really quick, very courteous and informative.


Response from A to Z Appliance Service:

Thank you


Outstanding Repair Technician




Mr. Neil Barnhoff is the most accomplished repair technician who has ever worked on our appliances. This is only the third outstanding service appreciation acknowledgement that I have written in my 75 years. A to Z Appliance Service is indeed very fortunate to have Neil Barnhoff on their staff. John Harner Springfield, Ohio


Response from A to Z Appliance Service:

Thank you. We appreciate having Neil on our team and he appreciates his customers taking the time to leave reviews, especially like this. Thank you again.


Great service and very knowledgeable




Friendly and good advice


Response from A to Z Appliance Service:

Thank you for this review


Great service very friendly person




Very professional and courteous from start to finish, offered a few tips to keep our new washer running good.


Response from A to Z Appliance Service:

Thank you


turn around is slow




The service man Neil is very good. The scheduling is slow. I need a receipr for all of the parts for my records.


Response from A to Z Appliance Service:

Sorry for the slow scheduling. We will work on improving that. Thanks for using us and for the review.


Friendly technician





Great job!




Jake was knowledgeable, personable and efficient!


Great service !!




I would recommend service to friends and family!


Response from A to Z Appliance Service:

Thank you


great service




Couldn't have been better !!


Response from A to Z Appliance Service:

Thank you very much for this review


Awesome customer service




Neil is a wonderful employee. Very kind and helpful.


Response from A to Z Appliance Service:

Thank you very much for this review.


knowledgeable professional!





Response from A to Z Appliance Service:

Thank you


Awesome Service Technician




Right from the start you can tell that Neil is pre-prepared before he sets foot into your house. His attention to small details is obvious. He cares about how and what he does and has a superior level of professionalism


Response from A to Z Appliance Service:

Thank you very much for this review. We like the job Neil does and it is always nice for the tech to have a customer take the time to tell others of the good job they do. Thanks again.


Neil B.

Neil B.

REFRIGERATOR MAYTAG MSF25D4MDM01 Complaint — strobe lighting in fridge & freezer section. Installed — LED lightsIn unit. Unit checks OK.

Near Brixton Dr E, Springfield, OH 45503
Neil B.

Neil B.

REFRIG KITCHENAID KRMF706ESS00 Not making ICE. Unit temps ( Freezer 0 )( Fridge 37 )( ice box 0 ). Ice maker hadE2 error code ( motor lost position ). Ran harvest test 57 - gives 02 error code ( harvesting not completed ). Unit needs Ice maker W10764668. Customer will contact his extended warranty people to have me come back out to install new ice maker. ; ordrng 1 W10764668 (ICE MAKER)

Near E Sparrow Rd, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR MAYTAG MFI2569VEQ1 Complaint — Ice maker NOT working. Unit not cycling properly. Installed —New Ice Maker.

Near Walnut Terrace, Springfield, OH 45504
Neil B.

Neil B.

MICROWAVE MAYTAG MMV4205FZ3 Complaint — interior light sometimes NOT working. Installed — 3ea micro-switches. Unit checks OK.; used 3 W10727360 (SWITCH) from stock

Near Geron Dr, Springfield, OH 45505
Neil B.

Neil B.

RANGE ELECTRIC WHIRLPOOL WFE515S0ES0 Installed — screws / nuts / power cord / terminal block / wire harness.

Near Foxboro Rd, Springfield, OH 45503
Neil B.

Neil B.

30" FDBM WHIRLPOOL WRF560SMYW02 Complaint — unit still making noise. Customer said it sounds like starting a car engine. Unit needs Damper. Ordering part. Next visit — Wednesday 4-17-19.; ordrng 1 W10257451 (damper)

Near Calais Dr, Springfield, OH 45503
Neil B.

Neil B.

WASHER WHIRLPOOL WTW5000DW2 Keeps filling. F2E1 ( stuck key ) F0E2 ( over suds ). I ran unit on Casual cycle which was what customer ran unit on when she said unit would not stop filling.Unit ran as designed. Went over loading & Soap usage with customer. Unit checks OK.

Near S Limestone St, Springfield, OH 45505
Neil B.

Neil B.

REFRIG KITCHENAID KRMF706ESS00 Installed — pantry door / UI / pantry wire harness / water valve / dual valve /Connectors.

Near E Sparrow Rd, Springfield, OH 45502
Neil B.

Neil B.

RANGE ELECTRIC WHIRLPOOL WFE515S0ES0 Not working at all. Terminal block is burned up. Ordering multiple parts.Next visit — Wednesday 4-10-19.; ordrng 4 3400016 (screw)s and 6 7103P027-60 (nut)s and 1 RC3–50-4 (4 FOOT POWER CORD) and 1 W10245259 (block-term) and 1 W11219898 (WIRE HARNESS)

Near Foxboro Rd, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Complaint — Ice Maker leaking into ice bin ( filled up with water ). Unit needs Ice maker & inlet valve. Ordering parts. Customer paid for parts & Service call.Next visit — Wednesday 4-10-19.; ordrng 1 W10498975 (INLET VALVE) and 1 W10884390 (ICE MAKER)

Near Tritle Trail, Springfield, OH 45503
Neil B.

Neil B.

WASHER WHIRLPOOL WFW9450WW00 Unit was unplugged when arrived. Plugged in unit & it went into drain default.Unit needs — drain pump W10730972. Customer will replace washer.

Near St Paris Pike, Springfield, OH 45504
Neil B.

Neil B.

DRYER WHIRLPOOL WED4950HW0 Noisy. There was some coin in drum felt. Unit checks OK.

Near Birch Rd, Springfield, OH 45503
Neil B.

Neil B.

COOKTOP WHIRLPOOL KFED500ESS02 Installed — Element / infinite switch. Unit checks OK.

Near Hustead Rd, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER KITCHENAID KUDL03IVWH3 Unit needs CNTRL Panel W10150008 ( $ 177.63 ). Customer is purchasing new unit.

Near Malaga Cir, Springfield, OH 45502
Neil B.

Neil B.

WASHER MAYTAG MHW3505FW Installed — latch assembly. Ran test cycle — unit checks OK.

Near Golfview Dr, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Noisy from freezer. Unit temps ( fridge 37 ) ( Freezer 9 ). Tech line ( Dustin ) —Said to replace freezer door. Next visit — Wednesday 6-5-19. I took unit apart& cleared Ice build-up on the top of Freezer Evap. ; rqstng P&A on 1 W10872964 (FREEZER DOOR) and 1 W11323308 (UI)

Near Campbell Dr, Springfield, OH 45503
Neil B.

Neil B.

WASHER SAMSUNG WF42H5000AW/A2 Complaint — unit will sometimes not agitate or spin. When checking unit I foundThat basket would jerk sometimes ( motor reacting with jerking motion ). UnitHad one error code dE ( door Latch ). Spoke with Wayne - I checked Hall sensorPink-blue 4.8 / pink-red 4.8 / red-orange 4.8. Hall sensor checked OK. At this point the Inverter board needs replaced dc92-01531b & possibly the door latchAssembly as well. Will call supplier on Thursday to get pricing on parts to let customer know what the cost will be.

Near W National Rd, Springfield, OH 45504
Neil B.

Neil B.

COOKTOP WHIRLPOOL KFED500ESS02 LF burner doesn’t work properly on certain settings. Ordering — element / infinite switch. Next visit — Thursday 4-4-19; ordrng 1 W10259005 (elmnt-surf) and 1 W10296657 (switch-inf)

Near Hustead Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER WHIRLPOOL WFW86HEBW Unit powering up at all. Unit needs to start with CCU W10573393. Explained to customer that we need this part to get it going & then there may beSomething else needed possible. Customer wants to purchase new unit.

Near Ridgewood Rd E, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MHW3505FW Complaint — Lid Lock stays Locked. I unplugged unit to reset Elect CNTRL toUnlock the door. F5E2 ( Door Lock Error ) F5E4 ( Door not open between cycle )F8E3 ( over flow condition ). Ran test cycle to observe - checked OK.Ordering — Door Lock Assembly. FYI — the Model & Serial # are completely rubbed OFF on unit. Customer gave me a paper that had Model & Serial # firBoth the washer & dryer. Next visit — Wednesday 4-3-19. ; ordrng 1 W10443885 (latch)

Near Golfview Dr, Springfield, OH 45502
Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 Complaint — sometimes unit doesn’t start. I checked — terminal block / door switch / connections on timer. Ordering — start switch. Next visit — Tuesday 4-2-19. ; ordrng 1 W10117655 (switch push to start)

Near Springfield Xenia Rd, Springfield, OH 45506
Neil B.

Neil B.

DRYER WHIRLPOOL WED49STBW1 Runs but doesn’t heat. Unit needs Cut-Off W10900067 which is NOT a truckStock item & does NOT have a substitute. DAP in Dayton does not have this Cut-Off but there are a few other DAP that have it. ; ordrng 1 W10900067 (CUT-OFF)

Near W Perrin Ave, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Installed — fill tube heater. Unit checks OK. Ice maker has been working since Last visit where I installed Elect CNTRL assembly.

Near Derby Rd, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KSSS48QDX05 Not cooling at all. No R12 refrigerant avail to charge system.

Near Craig Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER WHIRLPOOL WTW5000DW Loud noise on spin cycle. NO error codes. Ran diagnostic test cycle - checked OK. Found drain hose not connected properly. Installed — Wire tie. Unit checks OK. ; used 1 WP8567668 (WIRE TIE) from stock

Near Biscayne Dr, Springfield, OH 45503
Neil B.

Neil B.

WASHER KENMORE 110.246423 Unit fills but doesn’t run. Found outlet is faulty. Explained to customer that outlet has to be fixed. Unit checks OK.

Near Plateau Dr, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Unit stopped making Ice. NO error codes. Pantry CNTRL is working. Both freezer & fridge thermistors check OK ( Freezer 2 ) ( fridge 37 ) ( ice box 5 ). Based on last visit - I spoke with Tech Line said to replace Elect CNTRL if ice maker would stop making Ice. Installed Elect CNTRL assembly. Also orderingFill tube heater W10554299. Next visit — Thursday 3-29-19.; ordrng 1 W10554299 (heater)

Near Derby Rd, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW2 Overflowed with water. NO error codes. Test cycle checked OK. When unit drained I could hear the stand pipe having a problem taking the water. I filledUnit with some cold water then drained it — the drain is plugged. The drain hose Was not attached properly. Installed — wire tie WP8567668. ; used 1 WP8567668 (WIRE TIE) from stock

Near Montego Dr, Springfield, OH 45503
Neil B.

Neil B.

COOKTOP KENMORE 911.332131 The spark module was the right part but the switch harness was the correct part# but the wrong part. DAP said they could not do a research with GE for the part.Sending parts back.

Near W Possum Rd, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Both compartments not cooling properly. ( Fridge 39 ) ( Freezer 4 ). The unit was settings is on 4 - 4. Customer said unit is making a lot of noise from Damper Assembly. Ordering damper assembly. Next visit — Wednesday 3-27-19.The condenser coils on bottom of fridge are completely plugged. Customer didNot have an attachment for his vacuum to clean coils. ; ordrng 1 W10594330 (control ( DAMPER ))

Near S Center St, Springfield, OH 45506
Neil B.

Neil B.

COOKTOP KENMORE 911.332131 Complaint — LF / LR / RR burners not working properly. Ordering — cooktop ignitor Switch harness / spark module. Next visit — Monday 3-23-19. ordrng 1 WB13T10047 (range spark ignitor) and 1 WB18T10338 (switch harness)

Near W Possum Rd, Springfield, OH 45506
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTM354ESS3 Door not closing properly. The unit was installed with the under counter brackets mounted on the side of the dishwasher exposed. I’m unable to adjust Feet to get door to close properly. Pictures on SD Mobile. Explained situation toCustomer. Unit was just installed. She will get installers to fix dishwasher.

Near Ash Dr, Springfield, OH 45504
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW2 Lid lock light flashing. F5E1 ( Lid Switch fault ) F9E2 ( water ring detected / pumpDrive system problem ) F7E9 ( Locked Rotor ) F0E3 ( Over Load ). Found hose Not properly attached to stand-pipe. Asked customer to observe. ; used 1 8567668 (WIRE TIE) from stock

Near New Castle Ln, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDF520PADM7 Leaking — unit checks OK. Customer had unit pulled out for me when I arrived.The unit fits into a REAL tight spot. Asked customer to observe.

Near Kizer Ln, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDT720PADM1 Installed — sump & motor. Unit checks OK

Near Fairfield Pike, Springfield, OH 45502
Neil B.

Neil B.

WASHER WHIRLPOOL WTW5000DW0 Wash plate came off / unit is running loud. NO error codes. Ran test cycle —With wash plate out of unit — unit checked OK. Customer will purchase New Washer.

Near Marinette Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRFC300ESS01 Unit not cooling at all. Unit had starter was OFF. Unit was missing Bale Strap.Ordering part. Next visit — Monday 2-18-19 ( requesting 1–6 ).; ordrng 1 W11092534 (BALE STRAP)

Near Leander Dr, Springfield, OH 45504
Neil B.

Neil B.

WASHER ROPER RTW4516FW2 Lid lock stays locked. Installed — lid lock. The drain hose goes right to floor.Gave customer copy of proper drain hose set-up instructions. Unit checks OK Except for drain hose set-up.; pckd up 1 W11307244 (LID LOCK )

Near Stanton Ave, Springfield, OH 45503
Neil B.

Neil B.

DRYER MAYTAG MEDB835DC4 Dryer not heating. Found incorrect power to dryer. Customer will have to get power fixed. Talked to Liz at Rent-center.

Near N Kensington Pl, Springfield, OH 45504
Neil B.

Neil B.

WASHER MAYTAG MVWC555DW1 Sometimes won’t drain & sometimes will fill. F0E1 ( Off balance ) F8E1 ( no fill /Long fill ). Ran diagnostic test cycle - checked OK. This washer is in basement On concrete floor. Washer is located against wall where the concrete is cracked Leaning towards the wall. The inner tube is not balanced - I adjusted the feet toLevel basket. Carmichael’s has installed a Elect CNTRL on 2-11-19. Customer said unit will sometimes leave clothes wet. Tech line ( Dustin ) — SR # 7724367203. Said at this point unit working as designed. Dustin said that maybe the leveling of washer might have been the issue. Asked customer to observe.

Near E McCreight Ave, Springfield, OH 45503