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Local Reviews
for Springfield, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 70 customer reviews

Map of Springfield, OH

Danes




Review of A to Z Appliance Service

Very courteous service person This range still under warranty


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil was very knowledgeable about our washer and gave me some valuable insight on our machine


Response from A to Z Appliance Service:

Thank you for writing a review for us! Neil is a vital part of our team who strives to complete each job with efficiency and accuracy.


Map of Springfield, OH

Excellent!




Review of A to Z Appliance Service

Excellent customer service! Will definitely recommend and use again!


Response from A to Z Appliance Service:

Thank you for writing a review! We appreciate your feedback


Map of Springfield, OH

Nice, friendly guy, shared good information, fast service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

He did a wonderful job


Response from A to Z Appliance Service:

Thanks for writing a review!


Map of Springfield, OH

Great service!




Review of A to Z Appliance Service

Communication was fantastic and service was great! Very respectable staff with knowledge of the appliance!


Response from A to Z Appliance Service:

Thank you for writing a review for us! We appreciate your feedback!


Map of Springfield, OH

Awesome service




Review of A to Z Appliance Service

I can’t complain about anything


Response from A to Z Appliance Service:

Thank you for writing us a review. We are glad to hear that the problem was resolved efficiently


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil was prompt, polite and professional. I was very pleased with everything.


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear you are satisfied with your service.


Map of Springfield, OH

Dryer heating problem on new dryer




Review of A to Z Appliance Service

Very helpful explanations of how the dryer operates and ongoing maintenance. Was very glad Neil was the servicer that showed up for the call. Very much appreciated!


Response from A to Z Appliance Service:

Thank you for writing of a review. We are glad to hear that your service experience with Neil met your expectations as he plays a vital role on our team.


Map of Springfield, OH

Patti




Review of A to Z Appliance Service

Neil was prompt and went above and beyond to contact Whirlpool to arrange for them to cover the expense of parts, even though I don’t have an extended warranty.


Response from A to Z Appliance Service:

Thank you for taking the time to write a review for us. Neil is an instrumental part of our team. We are glad to hear that your experience with us was exceptional.


Store




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Dene




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Monica Lippolis




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Neil




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Great service




Review of A to Z Appliance Service

Neil was great


Response from A to Z Appliance Service:

Thank you for reviewing. Neil is a very valuable part of our team


Very knowledgeable Tech




Review of A to Z Appliance Service


Awesome service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

I was in need of help and they came to the rescue. They were very kind and understanding of my situation.


I liked the callback before service man arrived, service was all business with a very good explanation of what to expect, job was well done, i would r




Review of A to Z Appliance Service

My 3 year old refrigerator was not working properly, freezer was working but not defrosting, that caused a lot of ice to build up and block the vent to the refrigerator, repairman knew what it was immediately, explaining the repair and service call. Job well done.


Awesome service..very efficient...




Review of A to Z Appliance Service

A-Z. ...excellent service....would recomend


Response from A to Z Appliance Service:

Thank you very much for the review.


Wonderful service! We were very pleased!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review


Knowledgeable repair technician




Review of A to Z Appliance Service

Prompt courteous service


Very helpful




Review of A to Z Appliance Service

Told us what we needed to know and was very polite and neatly dressed.


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


My wife pleased with customer service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Maytag Repair




Review of A to Z Appliance Service

The tech was on time and professional. He explained things to us and offered advice.


Response from A to Z Appliance Service:

Thank you for this review


Great Service




Review of A to Z Appliance Service

Replace pump & motor on Kitchenaid dishwasher. Prompt, efficient, knowledgeable, courteous.


Response from A to Z Appliance Service:

Thank you for this review


Neil B.

Neil B.

LAUNDRY MAYTAG MVWC565FW1 Installed — Motor. Ran test cycle to observe - unit checks OK.

Near Sunset Ave, Springfield, OH 45505
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW1 Installed — capacitor. Ran calibration & test cycle — unit checks OK.

Near Irwin Ave, Springfield, OH 45505
Neil B.

Neil B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Installed — console assembly. Ran unit to check — checks OK.Unit still is sensitive on touch. Tech line —Chris — SR 7726376908.Said to replace CNTRL Panel again but request it would come from the PlainfieldPlant direct from them. Next visit — Tuesday 11-26-19.; ordrng 1 W11133139 (CONSOLE)

Near W Harding Rd, Springfield, OH 45504
Daniel  L.

Daniel L.

REFRIGERATOR KITCHENAID KSSO42QMB01 "Install filter dye dryer recharged unit, need to return if unit does not start cooling properly. May have leak in system.If leak is found may want to bring evaporator."

Near E Possum Rd, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER WHIRLPOOL KDPE234GPS0 Check unit over. Customer not sure what was wrong with unit. NO error codes.NOT seeing any damage to unit. Racks check OK. All connections on bottom Of unit check OK. Door seal checks OK. Door opens & closes properly.Unit checks OK.

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDTA50SAHZ0 Top rack adjuster is broken.. installed — rack adjuster. Unit checks OK.

Near Plateau Dr, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KSSO42QMB01 Complaint — unit not cooling properly. When arrived — unit was turned OFF.I turned on unit. There is NO frost pattern at all on Evap. Compressor is running.Compressor is drawing .79 amps. Tech line — ( Joel ) said to install dye dryer And check for leaks. Explained to customer that unit may need — compressor W10891139 / Dryer W10143759 / inventor W10629033. Labor to install dye drier. Next visit —Thursday 11-21-19. ; ordrng 1 W10143759

Near E Possum Rd, Springfield, OH 45502
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDTA50SAHZ0 Ordered — rack adjuster. Installed pre-screened one & the one part is damaged.; ordrng 1 W10712395 (RACK ADJUSTER)

Near Plateau Dr, Springfield, OH 45502
Neil B.

Neil B.

STOVE FRIGIDAIRE FFGF3047LSF Oven not working. There is NO power to glow bar in oven. Called Tech Line ( Ray ) ( Rodney ) — found ignitor connection not connected right. Then I found Improper amp draw for ignitor. Customer wants to talk it over with wife.If repair proceeds — IGNITOR 5304509706.Customer will call if repair happens.

Near Westmont Dr, Springfield, OH 45503
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW1 Complaint — not spinning. F7E1 ( basket speed fault ). Unit has damaged capacitor. Next visit — Tuesday 11-19-19.; ordrng 1 W11395618 (CAPACITOR)

Near Irwin Ave, Springfield, OH 45505
Neil B.

Neil B.

OVEN DOUBLE WHIRLPOOL WOD93EC0AS04 Unit not maintaining temp. Ordering - main CNTRL / UI assembly.Next visit — 11-21-19 Thursday. ; rqstng P&A on 1 W10841979 (MAIN CNTRL) and 1 W10864166 (UI ASSEMBLY)

Near Kizer Ln, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY MAYTAG MVWC565FW1 Wet clothes at end of cycle. F7E1 ( basket speed fault ) F7E7 ( motor unable to reach RPM ) F0E2 ( over suds ). Water supply lines reversed. Pulley on motor Is shot. Ordering motor. Next visit — Tuesday 11-19-19. Motor is covered byWarranty. Customer is tax exempt.; ordrng 1 W11026785 (MOTOR)

Near Sunset Ave, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR AMANA ABB2224BRW00 Complaint — ice maker not working. Found barely any water coming into fridge From water source. There is a saddle-back valve in basement. Explained t9 customer that she will have to get water source fixed. Ice maker checks OK.

Near Memorial Dr, Springfield, OH 45505
Neil B.

Neil B.

XXL FRENCH DOOR KITCHENAID KRFF507EWH01 The part to be installed is the wrong part. I found that the thermistor was located in WRONG location on fridge Evap. I moved to correct location.Asked customer to observe.

Near Yeazell Rd, Springfield, OH 45502
Neil B.

Neil B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Complaint — CNTRL Panel is VERY sensitive. Tech line ( JK ) — replace ConsoleAlso spoke with safety team ( Adam ). Next visit — Tuesday 11-19-19.; ordrng 2 W10503548 (( BLACK ) KICK PLATE FASTENER)s and 1 W10898074 (LOCK RING JUICE) and 1 W11133139 (CONSOLE) and 1 WP350924 (TEST STRIPS)

Near W Harding Rd, Springfield, OH 45504
Neil B.

Neil B.

LAUNDRY MAYTAG WTW4816FW2 Customer had Lowe’s exchange Washer.

Near St Paris Pike, Springfield, OH 45504
Neil B.

Neil B.

DRYER WHIRLPOOL WGD4815EW2 "Installed — Motor / Blower Wheel / dryer kit. Ran unit — checks OK.Asked customer to observe.; used 1 279827 (MOTOR), 1 4392065 (DRYER MAINT. KIT), and 1 WP694089 (BLOWER WHEEL) from stock"

Near Perry St, Springfield, OH 45504
Neil B.

Neil B.

DRYER MAYTAG MEDX655DW1 Making LOUD noise. Can’t afford SC.

Near Mechanicsburg Rd, Springfield, OH 45503
Neil B.

Neil B.

RANGE WHIRLPOOL WFE550S0HZ1 Installed — glass door / nameplate. Unit checks OK.

Near Sandalwood Ave, Springfield, OH 45502
Neil B.

Neil B.

DRYER WHIRLPOOL WGD4815EW2 Not as loud as it was — but getting Louder. Took unit apart. Checked Blower Wheel. Checked cycling temp ( 120 / 165 ). Ran unit with several towels to observe — OK. When I first got here I ran dryer empty & about 5 minutes after Running the unit started making a slight vibrating noise. That when I took unit Apart to see what part might be failing. The pulley & support rollers check OK.I ran some wet towels to observe. Tech line ( Dave ) — said that if noise is notDuplicated that he would note this. SR 7726361384.

Near Perry St, Springfield, OH 45504
Neil B.

Neil B.

LAUNDRY MAYTAG MVWB835DW1 Not draining — F0E3 ( overload ) F0E5 ( off balance ). Tech line ( Dustin ).SR 7725563988. Unit had same error codes as last time. Went over operationalIssues with customer again. I adjusted feet to level tub. Unit checks OK.

Near Simon Ct, Springfield, OH 45503
Neil B.

Neil B.

DRYER MAYTAG MEDB765FW0 Complaint — dryer sheets getting stuck on outLet grill ( Bounce dryer sheets ).There are NO sharp edges exposed that would be catching the dryer sheets.Called Tech Line ( Butch ) — said unit working as designed. SR 7726353573.Explained to customer about air-flow is REALLY good because there vent goes Right outside ( venting is really short ).

Near E Pitchin Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW2 Complaint — making clicking noise. F2E1 ( UI stuck button ) F6E2 ( UI cannot hear ACU ). Ran test cycle to observe — unit clicked on agitation. Installed —Drive Assembly. Unit checks OK. Asked customer to observe.

Near E Pitchin Rd, Springfield, OH 45502
Neil B.

Neil B.

XXL FRENCH DOOR KITCHENAID KRFF507EWH01 Not cooling properly. Unit temps ( Fridge 38 ) ( Freezer 2 ). The UI in fridge section for pantry area was NOT working. I took unit apart & found it unplugged.Customer then informed me that someone ( family ) was told by someone to unplug it - that that would help fix it. Tech line ( Rich ) — checked test 39 for Fridge Thermistor ( checked OK ). Said to replace Fridge thermistor assembly.Unit needs — Thermistor assembly W11032800.Next visit — Wednesday 11-13-19. ; ordrng 1 W11032800 (THERMISTOR ASSEMBLY)

Near Yeazell Rd, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY MAYTAG WTW4816FW2 Complaint — leaking Oil. Gear case needs replaced. Ordering parts.Customer wants Lowe’s to replace washer. It’s less than 2 weeks old.Customer will call office if Lowe’s will exchange Washer; ordrng 1 W10721967 (SPLUTCH) and 1 W11255272 (GEAR CASE) and 1 WP21366 (SCANNER NUT) and 1 WP389140 (BASKET DRIVE)

Near St Paris Pike, Springfield, OH 45504
Neil B.

Neil B.

DRYER WHIRLPOOL WED8000DW4 Complaint — Long dry times. NO error codes. Air-flow to outside is GOOD.Unit is cycling heat properly. When running unit on ( 4 lights ) on temperature -The temp will hit 150 out of back vent. When on ( 5 lights ) on temperatureTemp will reach 165. Called tech line ( Mike ) — adjusted ( Dryness ) level from2 to 4 per tech line. Asked customer to observe. SR # 7726324213.

Near Timberview Ave, Springfield, OH 45502
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW0 Complaint — sensing light blinks. F5E1 ( lid switch fault ) F5E3 ( lid unlock fault )Ran test cycle to observe - checked OK. Unit may need lid lock W10404050. Customer wants to hold off right now & see if Washer will run properly. I explained Service Call is good for 90 days.

Near Springfield, OH 45504
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW0 Installed — Splutch / Actuator. Ran calibration & test cycle to observe - unit checks OK.

Near Dwight Rd, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTE254ESS2 Installed — Drain pump. Pumped water out of unit. Installed drain pump.Ran unit to check — OK. Unit checks OK

Near Stowe Dr, Springfield, OH 45505
Neil B.

Neil B.

OVEN DOUBLE WHIRLPOOL WOD93EC0AS04 Complaint — customer set oven at 350 & both ovens were temping from 310 —380. Oven sensors check OK. I ran ovens at 3 different temps. All checked OK.FYI — the last time I changed the temp on the ovens the oven power went totallyOut for 5 - 10 seconds then came back on. Customer said his wife had browniesBurned & the meatloaf was undercooked. Tech line ( Mike ) — SR 7726315907.Asked customer to observe.

Near Kizer Ln, Springfield, OH 45502
Neil B.

Neil B.

DRYER MAYTAG MEDB835DC4 Complaint — dryer giving error code for venting. The dryer is drying clothes OK.Customer had installed a Xtra blower fan to help move the vent air. Customer also ran the dryer one time with the vent disconnected from dryer. Unit had — F4E3 ( restricted air-flow ) F2E1 ( UI stuck button ). I put a couple ofDamp towels in dryer to run. I disconnected the vent & the ( check vent ) lightDid NOT come on. Found a screen on roof was plugged with lint. After customer Cleaned vent unit checked OK.

Near Leon Ln, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR LG LSXS26386S/00 Not cooling — this is a dual Evap. Not cooling at all. Unit was unplugged when Arrived for 2 days. Unit needs — software update CJT30000002Compressor TCA38091801 Starter GEBG60663229 Dryer 5851JA20085 3-way valve AJU34125555. Customer will purchase new fridge.

Near Pitchin Rd S, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW0 Complaint — F7E5 ( shifter fault ). Ran test cycle to observe - not agitating.Found part of Splutch was shredded. Ordering — splutch / actuator. Next visit — Thursday 11-7-19.; ordrng 1 W10721967 (SPLUTCH) and 1 W10913953 (ACTUATOR)

Near Dwight Rd, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTE254ESS2 Stops mid-cycle. 8-4 ( drain motor elect Problem ) / 5-1 ( door stuck open ).Ran test cycle to check element & soap dispenser — the drain pump is making Noise when draining. Unit needs — drain pump W10531320.; ordrng 1 W10531320 (DRAIN PUMP)

Near Stowe Dr, Springfield, OH 45505
Neil B.

Neil B.

RANGE WHIRLPOOL WMH32519HV-1 Installed — diode / Magnetron. Ran unit to check — OK.

Near Foley Cir, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Complaint — not cold enough. There is NO frost pattern on freezer Evap. Unit drawing .67 amps. Tech line ( Adrian ) — install die dryer & charge.I installed Dye Drier & charged unit — asked customer to observe. Asked customer to observe & call if cooling fails. ; used 1 W10895757 (COUPLER), and 1 W10896677 (BRASS REDUCER) from stock"

Near Pitchin Rd S, Springfield, OH 45502
Neil B.

Neil B.

STOVE WHIRLPOOL WFE540H0AS0 Oven sparked & burning smell. Bake element is bad. Ordering element.Next visit — Friday 11-1-19. ; ordrng 1 W10779716 (ELEMENT ( BAKE ))

Near N River Rd, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY MAYTAG MVWB765FW3 Installed — dispenser / rear console / housing assembly. Ran calibration / test cycle. Unit checks OK. Asked customer to observe.

Near N Lowry Ave, Springfield, OH 45504
Neil B.

Neil B.

RANGE WHIRLPOOL WMH32519HV-1 Complaint — not heating. Unit drawing 7 amps while running. Unit needs magnetron. Called Partner Team ( Christy ) got approval for parts coverage.Approval # WMTQE00AP1. Next visit — customer will have. To pay for labor —. Next visit — Thursday 10-31-19. ; ordrng 1 W10693025 (MAGNETRON) and 1 W11256462 (DIODE)

Near Foley Cir, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Complaint — frosting over & won’t defrost. Unit not plugged in when arrived.I plugged unit in to check cooling / amp draw from compressor. Unit checks OK.Tech line ( Robert ) 7726226750. Advised customer to leave unit plugged inFor 3 days & if unit frost up in freezer side then LEAVE plugged in & contact usTo return for diagnostic visit for repair.

Near N Bechtle Ave, Springfield, OH 45504