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Local Reviews
for Springfield, OH

Rated 4.9 out of 5 stars based on 18 customer reviews

Map of Springfield, OH

Great service very friendly person




Very professional and courteous from start to finish, offered a few tips to keep our new washer running good.


Map of Springfield, OH

turn around is slow




The service man Neil is very good. The scheduling is slow. I need a receipr for all of the parts for my records.


Map of Springfield, OH

Friendly technician





Map of Springfield, OH

Great job!




Jake was knowledgeable, personable and efficient!


Map of Springfield, OH

Great service !!




I would recommend service to friends and family!


Response from A to Z Appliance Service:

Thank you


Map of Springfield, OH

great service




Couldn't have been better !!


Response from A to Z Appliance Service:

Thank you very much for this review


Map of Springfield, OH

Awesome customer service




Neil is a wonderful employee. Very kind and helpful.


Response from A to Z Appliance Service:

Thank you very much for this review.


Map of Springfield, OH

knowledgeable professional!





Response from A to Z Appliance Service:

Thank you


Map of Springfield, OH

Awesome Service Technician




Right from the start you can tell that Neil is pre-prepared before he sets foot into your house. His attention to small details is obvious. He cares about how and what he does and has a superior level of professionalism


Response from A to Z Appliance Service:

Thank you very much for this review. We like the job Neil does and it is always nice for the tech to have a customer take the time to tell others of the good job they do. Thanks again.


Map of Springfield, OH

What's Expected from Service Company




Knowledgeable, Polite, On-Time, Cleans up when the job is done. Can't say that it gets much better. Oh yeh, he also fixed the problem.


Response from A to Z Appliance Service:

Thank you very much for the review of the job the tech did for you. We appreciate it.


Great service, trustworthy technician!




The service was great and the technician was honest about the repairs needed. We felt comfortable about the overall experience.


Response from A to Z Appliance Service:

Thank you very much


Repair LG washer leak





Response from A to Z Appliance Service:

thank you for the review


Was very pleased with the service





Response from A to Z Appliance Service:

Thank you for the review


Great service





Response from A to Z Appliance Service:

Thank you for the review


Brenda




Very satisfied


Response from A to Z Appliance Service:

Thank you for the review


Dave




Great service and advice


Response from A to Z Appliance Service:

Thank you for reviewing us.


Pleasant and great experience.




The repair man came prepared. He worked carefully and finished up in good time and answered all questions polite and thoroughly. Even offering suggestion on the care of my dishwasher.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review. We really appreciate it.


job well done!!




Mr Neil was quite professional and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the nice review


Neil B.

Neil B.

Whirlpool washer WTW7500GW0 Unit not completing cycle - leaving clothes wet. F3E2 ( inlet water temp fault )F0E4 ( spin limited by water temp ) F8E1 ( Long Fill ). Ran diagnostic test cycle.NO error codes. Found hot water supply on valve NOT working. There is water Supply & there is power to valve. Tech line ( Dustin ) — SR # 7723395917.Unit needs - Inlet water valve. Installed part — unit checks OK. NO error codes.Asked customer to observe.; used 1 W11165546 (VALVE) from stock, Job Cmpltd

Near Delrey Rd, Springfield, OH 45504
Neil B.

Neil B.

Maytag dryer MEDB765FW0 Door not staying shut — used ( Latch Kit ) 279570 to repair dryer door.Unit checks OK.; used 1 279580 (LATCH KIT) from stock, Job Cmpltd

Near Simon Ct, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool refrigerator WRF993FIFM00 Installed — defrost element / UI / Wire Harness. Unit checks OK at this time.; Job Cmpltd

Near Campbell Dr, Springfield, OH 45503
Neil B.

Neil B.

Kitchen Aid Kitchen KDPE234GPS0 Installed — 3rd level rack assembly / Left & Right track assembly / screws.Unit checks OK.; Job Cmpltd

Near Wedgewood Cir, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool refrigerator WRF989SDAM03 Installed — UI Elect CNTRL ( Pantry UI ). Ran ice maker harvest & fill. Pantry UIIs now working. Asked customer to observe.; Cllctd $107.57 Check # 2017, Job Cmpltd

Near Derby Rd, Springfield, OH 45503
Neil B.

Neil B.

Maytag dryer MEDB835DW3 Removed socks from blower housing. Unit checks OK.; Job Cmpltd

Near Brendle Trce, Springfield, OH 45503
Neil B.

Neil B.

Maytag washer MVWC416FW1 Lid not locking —- F5E2 ( lid lock fault ) F0E4 ( Off balance ) F0E2 ( Over suds ).Ran quick diagnostic test cycle — unit checks OK.; used 1 W10838613 (LATCH) from stock, Job Cmpltd

Near N Limestone St, Springfield, OH 45503
Neil B.

Neil B.

Maytag refrigerator MFF2558VEW6 Install — Ice Maker / inlet valve. Ice maker filled. NO leaking anywhere. Unit checks OK.; Job Cmpltd

Near Kizer Ln, Springfield, OH 45502
Neil B.

Neil B.

Whirlpool dryer WED4815EW1 Not drying clothes —- unit is cycling heat properly. The venting goes down intoFloor to a crawl space. The problem is the venting is blocking somewhere ?Unit is working as designed.; Job Cmpltd

Near Cedar Hills Ave, Springfield, OH 45504
Neil B.

Neil B.

Whirlpool washer WTW8500DC2 Installed — housing assembly —- ( unit had F3E2 inlet water temp fault ).Ran diagnostic test cycle — unit checked OK. NO error codes. Unit checks OK.; Job Cmpltd

Near Autumn Creek Dr, Springfield, OH 45504
Neil B.

Neil B.

Whirlpool refrigerator KRSF505ESS00 Complaint — unit ice maker & ice dispenser NOT working. Found wiring going into door is broken. The only fix is to replace freezer door LW10755680 ( $ 1324.14 ). Explained to customer. Gave customer Whirlpool phone #.; Cllctd $96.52 Check # 1088, Job Cmpltd

Near Arthur Rd, Springfield, OH 45502
Neil B.

Neil B.

Whirlpool dryer WED94HEXW1 Unit does not work at all. Unit needs drum assembly. Unit is 7 yrs old. Customer will purchase new unit. ; Cllctd $96.52 bankcard, Job Cmpltd

Near Dayton Springfield Rd, Springfield, OH 45502
Neil B.

Neil B.

Maytag washer MHW5500FW1 Installed — multiple parts to fix pressure system fault & drain pump. Ran diagnostic test cycle — unit checks OK. NO error codes. ; Job Cmpltd

Near W John St, Springfield, OH 45506
Neil B.

Neil B.

Maytag refrigerator MFF2558VEW6 Complaint — stopped cooling — defrost not working. Element checks OK.Installed Elect CNTRL. Unit checks OK.; used 1 W10503278 (ELECT CNTRL) from stock, Job Cmpltd

Near Kizer Ln, Springfield, OH 45502
Neil B.

Neil B.

Whirlpool refrigerator WRF989SDAM03 Installed — gasket / adapter kit. Again - Everything Checks OK for Ice maker.The Ice maker filled. The problem is that the fill tube will freeze at ice maker. There is power to fill tube heater. Asked customer to observe. I installed these parts per Tech Line ( Cathy ). ; Cllctd $152.26 Check # 2012, Job Cmpltd

Near Derby Rd, Springfield, OH 45503
Jake S.

Jake S.

Kitchen Aid refrigerator KFIS25XVMS2 Found ice cubes frozen stuck blocking dump arm. Cleared block and unit harvested and filled, checks ok. If issue persists, icemaker will need replaced.; Cllctd $96.52 Check # 10123, Job Cmpltd

Near Signal Hill Rd, Springfield, OH 45504
Neil B.

Neil B.

Kitchen Aid kitchen KDPE234GPS0 The third level rack assembly is broken. Ordering parts. Next visit — Monday 12-3-18. ; ordrng 4 W10309090 (screw)s and 1 W10913628 (LEFT TRACK ASSEMBLY) and 1 W10914507 (RIGHT TRACK ASSEMBLY) and 1 W11027154 (THIRD LEVEL RACK), schdld next appmnt for 12/3 MON

Near Wedgewood Cir, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool microwave UMV1160CS4 Installed — fan motor assembly —- Unit checks OK.; Job Cmpltd

Near Superior Ave, Springfield, OH 45505
Neil B.

Neil B.

Roper Washer RTW4640YQ1 Complaint — agitator is loose. Found agitator has connection worn out where it Connects to drive shaft. Unit needs agitator. Customer is going to get & installAgitator himself. ; Cllctd $96.52 Check # 1007, Job Cmpltd

Near Rice St, Springfield, OH 45505
Neil B.

Neil B.

Whirlpool oven MER6600FB1 Installed — cooktop / console. Unit checks OK.; Job Cmpltd

Near Conowoods Dr, Springfield, OH 45503
Neil B.

Neil B.

Samsung washer WF210ANW/XAA Complaint — customer thinks one or more of the shocks went bad. Found unitNeeds bearings. Customer will purchase new.; Cllctd $96.52 bankcard, Job Cmpltd

Near Lower Valley Pike, Springfield, OH 45506
Neil B.

Neil B.

Whirlpool washer WFW8740DW0 Complaint — gives error code —— F3E1 ( water level system error ) F8E3 ( overflow condition ). Ran diagnostic test cycle — checked OK. Found the Hot / Cold water supply was reversed. Asked customer to observe. If a next visit is required then we need — air trap w10903220 / pressure switch Hose w11044559 / pressure sensor. This washer is a stacked unit. Will need a Second Tech. ; Job Cmpltd

Near Woodside Ave, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool dryer WED75HEFW1 Vibrating while running — took unit apart & installed ( dryer kit ). Unit checks OK.; used 1 4392067 (DRYER KIT) from stock, Job Cmpltd

Near E Mile Rd, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool dishwasher WDF520PADM7 Complaint — inside unit is wet when unit finishes cycle —- NO error codes.Ran unit thru diagnostic cycle to check Element - unit checks OK. Ran hot water At faucet before starting unit to check incoming water temp ( 106 ). Unit has rinse agent turned up on high. Tech line ( Cathy ) said to have customer put some rinse-aid on a clothe & wipe it on the inside of the tub. Inlet water is NOT Hot enough. Explained to customer. Unit is working as designed. I explained on last visit that — high temp & Sani rinse buttons on CNTRL Panel need to be activated before starting cycle. ; Job Cmpltd

Near Brixton Dr N, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool microwave MMV4205FZ-0 Complaint — runs but not heating. Called Partner Team to get what coverage might be on this microwave. Customer will purchase new. ; Cllctd $96.52 Check # 4471, Job Cmpltd

Near Folk Ream Rd, Springfield, OH 45502
Neil B.

Neil B.

Maytag oven MER6755AAS26 Installed — Bake Element ——- Ran Unit. Checks OK.; Cllctd $119.09 bankcard, Job Cmpltd

Near Woodhaven Ct, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool laundry WTW8000DW2 Installed — ACU / Elect CNTRL —- ran calibration & test cycle. Unit checks OK.Advised customer that outlet the unit plugs into is LOOSE. Unit checks OK.; Job Cmpltd

Near Rensselaer St, Springfield, OH 45503
Neil B.

Neil B.

Maytag laundry MVWB835DW3 Not draining — F7E0 ( loss of power ) F9E1 ( drain pump ) F2E1 ( UI stuck ).Installed — drain pump & fixed broken wire by drain pump. Unit checks OK.If lower wire harness is needed — W10777955.; used 1 W10876600 (DRAIN PUMP) from stock, Job Cmpltd

Near N Limestone St, Springfield, OH 45503
Neil B.

Neil B.

Maytag washer MVWX655DW1 Complaint — not starting or operating —- F2E1 ( stuck key ) F9E1 ( Long drain )F0E2 ( over suds ) F7E7 ( Motor unable to reach RPM ). Ran diagnostic testCycle — would not function properly because of improper drain hose set-up.Explained everything with customer.; Cllctd $96.52 cash, Job Cmpltd

Near James St, Springfield, OH 45503
Neil B.

Neil B.

Whirlpool oven MER6600FB1 CNTRL panel on top is dented. The glass top is scratched on LF burner.Called Partner ( Kent ) — said unit is past 30 days & not covered. File # 7723277065. Explained to customer. Parts needed — Black Glass cooktop W11091927 ( $ 460.58 ) Black Console W11092070 ( $ 295.67 )File # 7723277065.; Job Cmpltd

Near Conowoods Dr, Springfield, OH 45503
Neil B.

Neil B.

Maytag laundry MVWB765FW0 Noisy on agitation. NO error codes. Unit is on a plastic drain pan. The motor on Bottom of unit has worn thru plastic drain pan. Explained to customer what happened. Ran diagnostic test cycle — checked OK. Ran a drain & spin cycle —Checked OK. Ran rinse & drain cycle — checked OK. Went over operation of unit With customer. Unit checks OK. FYI — both water supply valves started leaking When I turned them back on from disconnecting when I had to pull washer outTo work on it. ; Job Cmpltd

Near Appian Way, Springfield, OH 45503
Neil B.

Neil B.

Amana washer NTW4516FW2 Installed — lid strike. Ran unit. Unit checks OK.; Job Cmpltd

Near W High St, Springfield, OH 45506
Neil B.

Neil B.

Maytag washer MVWB765FW1 Complaint — water when unit is off leaks into unit. F3E2 ( inlet water temp fault ). F0E4 ( spin limited by water temp ) F8E1 ( Long Fill ). Installed — inlet water valve. Ran diagnostic test cycle. Unit checks OK.; Job Cmpltd

Near W Eva Cir, Springfield, OH 45504
Neil B.

Neil B.

Whirlpool refrigerator WRX988SIBM03 Installed — LED CNTRL / Light module ( freezer ). Unit checks OK.; Job Cmpltd

Near Erika Drive, Springfield, OH 45503
Neil B.

Neil B.

Maytag washer MVWB835DW1 There was a flood & water was a few inches high that unit was slightly submerged. F7E9 ( locked rotor ). Motor is damaged with rusting. Wiring isDamaged. Submitting for authorization with LWS. ; rqstng P&A on 2 285655 (hose clamp)s and 1 W10754448 (clutch) and 1 W10777955 (LOWER HARNESS) and 1 W10811956 (DRIVE ASSEMBLY) and 1 W10876600 (W10876600) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR) and 1 W11027980 (SCREW), schdld next appmnt for 10/17 WED

Near W National Rd, Springfield, OH 45504
Neil B.

Neil B.

Whirlpool washer WTW5000DW1 NOT spinning —- unit is sitt8ng on ( plastic drain pan ) that has ridges in it. The washer feet was set at its lowest point causing pulley to rub against inside drain pan. WASHPLATE is moving freely. Unit will need multiple parts for repair. Submitting fo4 authorization through LWS.; rqstng P&A on 1 8533928 (screw) and 1 W10215093 (filter drain) and 1 W10402178 (retainer) and 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (ACTUATOR) and 1 W10921968 (SPLUTCH ASSEMBLY), schdld next appmnt for 10/17 WED

Near Mound St, Springfield, OH 45505
Neil B.

Neil B.

Maytag dryer MGDC215EW2 Complaint — something stick in drum ( like gum ) on sheets & inside drum.With the drum at room temperature the substance in drum is hard. After unit heats up its tacky. I’ve been here approx 3 months ago on customers old dryer.Explained to customer that I cannot order any parts because this is not a functional defect. Asked customer to observe.; Job Cmpltd

Near Kramer Rd, Springfield, OH 45505
Neil B.

Neil B.

Whirlpool dishwasher WDTA50SAHZ0 Upper rack broken —. Installed — adjuster assembly. Unit checks OK.; Job Cmpltd

Near Old Mechanicsburg Rd, Springfield, OH 45502
Neil B.

Neil B.

Kitchen Aid refrigerator KRMF706ESS01 Ice maker not working. Also water dripping from dispenser area. Today I installed UI wire harness. I did not install UI for pantry door because door cavity that the UI fits into was full of water. Also the connections were corroded. Ordering pantry door & parts. Also ordering Ice Maker. Next visit 11-30-18.; ordrng 2 W10661886 (screw)s and 1 W10815669 (PANTRY DOOR) and 1 W10859555 (HANDLE) and 1 W11188383 (ICE MAKER), schdld next appmnt for 11/30 FRI

Near Stowe Dr, Springfield, OH 45505
Neil B.

Neil B.

Maytag laundry MVWC425BW0 Clicking noise —- F7E5 ( shifter fault ) F7E6 ( motor fault ). Power source has Washer & dehumidifier plugged into same outlet. Ran diagnostic test cycle —Unit stopped on agitation & started clicking. Installed - new actuator. Ran calibration - checked OK. Ran diagnostic test cycle — unit checked OK.Advised customer about power source situation. Unit checks OK.; used 1 W10006355 (ACTUATOR) from stock, Job Cmpltd

Near Sunset Ave, Springfield, OH 45505