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Local Reviews
for Springfield, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 97 customer reviews

Map of Springfield, OH

Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Map of Springfield, OH

Great Service




Review of A to Z Appliance Service


Map of Springfield, OH

Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Map of Springfield, OH

Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


Map of Springfield, OH

Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Springfield, OH

Daniel




Review of A to Z Appliance Service

Very nice


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Springfield, OH

Customer




Review of A to Z Appliance Service

Friendly and worked quickly.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil provides great service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Springfield, OH

Washer - repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Melissa




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


satisfied customer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Amy




Review of A to Z Appliance Service

Neil was very friendly and worked hard to figure out the problem with my microwave.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Neil is a vital part of our team.


Whirlpool 3-door refrigerator/freezer not producing ice cubes in lower freezer drawer.




Review of A to Z Appliance Service

Efficient & professional aervice.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great experience




Review of A to Z Appliance Service

The experience was great, Neil the service rep was super nice and took care of the problem


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Will use again!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellant




Review of A to Z Appliance Service

great attitude, kind, curteous, helpful knowledgable


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Diagnosing dishwasher




Review of A to Z Appliance Service

It wasn’t getting enough water. Not the washer but the water line which has to be fixed by a lumber


Response from A to Z Appliance Service:

Thank you for writing a review!


manager




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach our and let u know.


Excellent Service, Knowledgeable Technician




Review of A to Z Appliance Service

Neil was unable to find an issue with the unit, but rather than leave it at that, he went through all of the different possible causes of the issue to help troubleshooting in the future


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team who strives to complete each job thoroughly and efficiently.


Great Service




Review of A to Z Appliance Service

Neil was exceptional. His attention to detail helped to resolve the problem with getting parts from Whirlpool/Kitchenaid. He also gave us great advice on how to maintain the appliance.


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team!


Mary walling




Review of A to Z Appliance Service

Very satisfied! He was very pleasant and efficient. Thank you!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great & knowledgeable service




Review of A to Z Appliance Service

Ver friendly


Response from A to Z Appliance Service:

Thank you for writing a review about your experience!


Great service




Review of A to Z Appliance Service

Neal was very professional and I am satisfied with this service


Maytag washer Awesome service




Review of A to Z Appliance Service

Awesome service No mess or fuss.. went about the job and no bother Quick and thoroughly


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Would Recommend




Review of A to Z Appliance Service

The tech was informative, direct and did what he said he would do.


Response from A to Z Appliance Service:

Thank you for writing a review! We are so glad to hear that the service provided to you met your expectations.


Danes




Review of A to Z Appliance Service

Very courteous service person This range still under warranty


Response from A to Z Appliance Service:

Thank you for writing a review!


Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Complaint — fridge section not cooling properly. Unit has faulty Evap motor.Ordering parts — next visit — Tuesday 6-9-20.; ordrng 1 WP2163777 (FAN BLADE) and 1 WP2315539 (EVAP MOTOR)

Near Sandalwood Ave, Springfield, OH 45502
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDF590SAJB0 Complaint — dented on upper right of outer door. Ordering door. Next visit —Friday 6-12-20.; ordrng 1 W10810488 (( BLACK ) FRONT DOOR PANEL) and 1 WP350924 (WATER TEST STRIPS.) and 2 WP8269145 (UNDERCOUNTER BRACKET)s

Near Apple Hill Dr, Springfield, OH 45504
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW1 Complaint — overfill with water & stops. F8E1 ( no fill / long fill ) F0E5 ( off Balance ). Test cycle checks OK. Ran a Normal cycle to observe — checks OK.Tech line ( Chris ) — check pressure tube connection on tub ( SP 11367903 ).The ( pressure dome port ) checks OK. Next visit — Monday 7-1-20.; ordrng 1 W11116592 (ACU)

Near Cumberland Dr, Springfield, OH 45506
Neil B.

Neil B.

DISHWASHER WHIRLPOOL KDFE104HBS0 Complaint — when dishwasher fills the fill valve flutters. Ordering fill valve.Next visit — Tuesday 6-2-20. ; ordrng 1 W11175771 (FILL VALVE)

Near Grossepoint, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDF330PAHB2 Complaint — damaged. Unit needs — front panel W10827631 ()Friction sleeve WP8268961 ( ) / console black W11095590 ( ) / Elect CNTRL W11087226 ( ) / inner door W10274908 ( ) / Tub assembly W10804026 () / Latch strike WP8580309() / Sump & motor W11025157 (). Parts total .Will need double Labor. Partner team ( christy ) said to call tech line ( Dustin )SR 7727–837–926. Called Partner Team back ( Lexis ) — she talked with techLine — Whirlpool not covering repair — SR # 7727–783–8460.Submitting repair to LOWES. FYI — Labor would be .

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTE234GBS0 Complaint — not washing. Confirmed sump & motor not working. Ordering — Sump & Motor. Next visit — Tuesday 6-2-20.; ordrng 1 W11085683 (SUMP & MOTOR)

Near Buffenbarger Rd, Springfield, OH 45502
Neil B.

Neil B.

RANGE WHIRLPOOL WFE505W0JZ0 Installed — infinite switches. Unit checks OK.

Near Kimberly Cir, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed — UI. Unit checks OK at this time.

Near Apple Hill Dr, Springfield, OH 45504
Neil B.

Neil B.

DRYER - ELECTRIC WHIRLPOOL WED6620HC0 Long dry times. NO error codes. Checked venting. Unit checks OK.

Near Sullivan Ave, Springfield, OH 45502
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW2 Complaint — turns on & off on its own. F1E1 ( Main CNTRL fault ). Ordering — Elect CNTRL / drain pump. Next visit — Friday 5-15-20.; ordrng 1 W11399433 (ELECT CNTRL) and 1 W11399437 (DRAIN PUMP)

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

RANGE WHIRLPOOL WFE550S0HZ1 Complaint — door hinge. Installed — active hinge. Unit checks OK.; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE

Near S Isabella St, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed — ice maker / ice maker harness. Unit filled & checks OK. Asked customer to observe.

Near Foxboro Rd, Springfield, OH 45503
Neil B.

Neil B.

DRYER WHIRLPOOL WED7300DW1 Complaint — Not working at all. F4E4 ( L2 line voltage error ) F2E1 ( UI stuck )F3E1 ( moisture sensor shorted ). After I put unit back together & unit will not Even power back up. Ordering — Elect CNTRL / CNTRL panel / wire harness. Submitting for approval through Asurion. ; rqstng P&A on 1 W10662517 (CONSOLE ASSEMBLY) and 1 W10777422 (WIRE HARNESS) and 1 W10802078 (ELECT CONTROL)

Near Mt Joy St, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Complaint — noisy ice maker / water not cold. Ordering — ice maker & wire harness. This fridge does not have a normal water reservoir. It has the water Reservoir that has tubing circled around multiple times. The water pressure seems low. I checked water coming out of water dispenser on fridge door —Getting 6 ounces in 15 seconds. Went over water pressure situation with customer. Next visit — Monday 5-4-20.; ordrng 1 W10300022 (ICE MAKER) and 1 W10838084 (ICE MAKER HARNESS)

Near Foxboro Rd, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVW7230HW0 Complaint — softener not dispensing. Tech line ( Rich ) — did video with him —Said after running some checks — replace dispenser assembly ( which includes Inlet valve ) according to parts break down. Talked with Roger at DAP. He saidBased on his information the part breakdown for the dispenser info is incorrect.Ordering parts separate. Next visit — Friday 5-8-20. ; ordrng 1 W11130936 (VALVE HARNESS) and 1 W11165546 (FILL VALVE ) and 1 W11394572 (LID LOCK) and 1 W11400157 (DISPENSER ASSEMBLY)

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Still making noise from condenser on bottom of fridge. I disconnected a wire tieOn a high pressure line that was connected to condenser on bottom. I also adjusted cardboard ( unit cover ) in back of fridge. Unit at this point checks OK.

Near Santa Monica Ave, Springfield, OH 45503
Neil B.

Neil B.

WASHER WHIRLPOOL MVWB765FW3 Complaint — NOT filling enough. F8E1 ( No Fill / Long Fill ) F0E4 ( spin limited by water temp ) F3E2 ( inlet water temp fault ) F2E1 ( UI stuck ). Tried running cold/ hot water in manual test ( not working ). Installed — NEW inlet valve.Ran unit — checks OK. Asked customer to observe. ; used 1 W10135699 (AFFRESH TABS) from stock

Near Grandview Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint — leaking water from dispenser somewhere. There was some smallIce build-up under ice bin. Ordering — Ice chute plate. Next visit — Tuesday 4-28-20.; ordrng 1 W10837274 (ICE CHUTE PLATE)

Near Apple Hill Dr, Springfield, OH 45504
Neil B.

Neil B.

MICROWAVE WHIRLPOOL WMH31017FB0 Gives — F1E4 ( MW Relay ). Ordering — elect CNTRL / interlocks / micro-switches. Next visit — Friday 8-24-20.; ordrng 2 W10156812 (SPRING)s and 1 W10156813 (BOTTOM INTERLOCK) and 2 W10562613 (CAM PLATE )s and 3 W10727360 (MICROSWITCH)s and 1 W10892389 (ELECT CNTRL) and 1 WP8206419 (TOP INTERLOCK)

Near St Andrews Ct, Springfield, OH 45502
Neil B.

Neil B.

RANGE MAYTAG MGT8800FZ00 Burners not starting sometimes. The LR ( small burner ) I removed burner cap & there was a spider webbing blocking the center whole on the Burner cap causing the gas not to

Near Berkley Rd, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint — freezer light not working. Ordered LED light switch ; ordrng 1 W11396033 (LIGHT SWITCH)

Near Troy Rd, Springfield, OH 45502
Neil B.

Neil B.

RANGE WHIRLPOOL WEG745H0FS0 Installed — bake ignitor / spark module / bake harness. Ran oven — checks OK.

Near Winding Trail, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Complaint — ice maker had stopped working. E5 ( Timed ice making ). Unit has frost build-up in freezer. Ordering — ( Grey ) adapter kit W10864519.Next visit — Tuesday 4-14-20.; ordrng 1 W10864519 (( GREY ) ADAPTER KIT)

Near Cedar Hills Ave, Springfield, OH 45504
Neil B.

Neil B.

FREEZER FRIGIDAIRE LFFH20F3QWC Complaint — not cooling / no fan. Unit needs Thermostat CNTRL. Next visit —Friday 4-10-20.; ordrng 1 5304513033 (THERMOSTAT)

Near Ashbrook Dr, Springfield, OH 45502
Neil B.

Neil B.

WASHER MAYTAG MVWB835DW4 Door is broken. Ordered — door / hinges / screws. Next visit — Thursday 4-16-20; ordrng 4 W10078270 (SCREW)s and 1 W11259006 (GLASS DOOR) and 1 WP8563965 (LEFT HINGE) and 1 WP8572974 (RIGHT HINGE)

Near West Dr, Springfield, OH 45504
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104DBL4 Installed — Tub Gasket. Ran unit to make sure for NO Leaks. ; used 1 W10282479 (AFFRESH) from stock

Near Fowler Rd, Springfield, OH 45502
Neil B.

Neil B.

RANGE KENMORE 790.974538 Complaint — when starting bake — sometimes UI goes dead. Ordering —Elect CNTRL / Overlay. Next visit — Friday 4-10-20. ; ordrng 1 316352207 (OVERLAY) and 1 316462807 (ELECT CNTRL )

Near Manete St, Springfield, OH 45502
Neil B.

Neil B.

RANGE WHIRLPOOL WEG745H0FS0 Complaint — starter is clicking & U can hear gas but most of time it won’t start.Ordering — parts. Next visit — Tuesday 4-14-20.; ordrng 1 W10324262 (BAKE IGNITOR) and 1 W10860916 (SPARK MODULE) and 1 W11198972 (BAKE / BROIL HARNESS)

Near Winding Trail, Springfield, OH 45503
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Installed — inlet valve / Gear case. Ran calibration / test cycle. Unit checks OK.

Near W Possum Rd, Springfield, OH 45506
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104DBL4 Leaking — the inner door gasket was more than half way out when arrived. I re-installed gasket & unit. Ordering — Tub Gasket. Next visit — Thursday 4-9-20.; ordrng 1 W10300924V (TUB GASKET)

Near Fowler Rd, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR AMANA ART308FFDW06 Not cooling at all. Compressor is locked up. Tried new starter - NOT working.Tech line ( Chris ) — if starter doesn’t work - replace compressor. CompressorIs not available at vendor or supplier. ; ordrng 1 W11209866 (COMPRESSOR)

Near Wyndover Dr, Springfield, OH 45503
Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 "Not heating. Installed — cut-Off / Element. Unit checks OK.; used 1 279816 (CUTOFF), and 1 279838 (ELEMENT) from stock"

Near S Center Blvd, Springfield, OH 45506
Neil B.

Neil B.

LAUNDRY WHIRLPOOL WTW5000DW3 Complaint — water filling hot al the time. F8E1 ( no fill / long fill ). Water lines were reversed. When arrived the hot water supply was shut off. Unit checks OK.; used 1 W10135699 (AFFRESH TABS) from stock

Near Seminole Ave, Springfield, OH 45506
Neil B.

Neil B.

WASHER WHIRLPOOL WFW6620HW0 Installed — Dispenser assembly / Vent port deflector. Ran unit — checks OK.

Near Clarion Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIG KITCHENAID KRFC300ESS03 Installed — door gasket. Adjusted gasket to fit well. Unit checks OK.

Near Casey Dr, Springfield, OH 45503
Neil B.

Neil B.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed — Dye drier & charged unit. Installed 2 couplers. Drew vacuum & charged 4.8 ounces Freon. Asked for freezer to stay plugged in until I returned To check unit in couple of days. Next visit — Thursday 4-2-20.; used 1 W10896677 (COUPLER), and 1 W10896710 (COUPLER) from stock"

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL ET1PHKXPT07 Complaint — fridge running all the time. Unit temps T ( fridge 36 ) ( freezer 3 ).Unit is set on normal setting. The coils on bottom front of unit are Fairly clean.I ran customers vacuum to clean. The middle part of condenser coils are dusty -Just can’t get to them. The defrost drain in freezer section was plugged.I took freezer apart & cleaned out ice. Also adjusted ( heater clip ) so that it lines Up in defrost drain. Unit checks OK. Asked customer to observe.

Near Tacoma St, Springfield, OH 45503
Neil B.

Neil B.

FRIDGE WHIRLPOOL WRF535SWHZ03 Complaint — plastic part fell off from inside Freezer. Re-installed ( Bail arm lift ).Unit checks OK.

Near Wedgewood Cir, Springfield, OH 45503
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW0 Last visit — I ordered — capacitor W11395618 / actuator W10913953 /Motor W11283592. The splutch assembly is tore up. Ordering — Splutch assembly. Next visit — Tuesday 3-31-20.; ordrng 1 W10721967 (SPLUTCH ASSEMBLY)

Near Cornell St, Springfield, OH 45503
Neil B.

Neil B.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Not cooling — drawing .5 amp. Compressor runs but not cooling. Going to install dye drier & charge system to check. Next visit — Tuesday 4-2-20.; ordrng 1 W10143759 (DYE DRIER)

Near N Bechtle Ave, Springfield, OH 45504