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Local Reviews
for South Vienna, OH

Rated 5.0 out of 5 stars based on 1 customer reviews

Map of South Vienna, OH

Great job




Very professional, knowledgeable, and respectful. Neal is personable and very efficient during his service calls. Works hard to find and fix the problem quickly and correctly.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Neil B.

Neil B.

Kitchen Aid refrigerator KBFN506EBS01 Complaint — Not making Ice. Took unit apart ( had to take freezer door off to Get to ice maker. Ice maker cycles OK. U can hear water inlet valve turn on.Customer is NOT at home. I believe the issue is the water supply is NOT turned On. This is a built-in unit. Customer said he was going to contact his contractor.I explained to customer that I need him to sign disclaimer for me to pull unit outTo check water supply. Customer not home. Customer will try to make sure waterIs turned on before if needed for me to return if Ice Maker still not working.; Job Cmpltd

Near Sylvan Shores Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF736SDAM11 Installed — Ice Maker. Unit is leaking water out of dispenser. Ordering — inletWater valves & dispenser kit. Next visit — Wednesday 10-10-18.; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt) and 1 W10616134 (door-ice), schdld next appmnt for 10/10 WED

Near Broadgauge Rd, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF736SDAM11 Complaint — Not making Ice. Set temps ( Freezer 0 ) ( Fridge 33 ). Actual temps( freezer 3 ) ( fridge 35 ) ( Ice box 8 ). Ice maker error codes - E2 ( motor lost position ). Optics check OK. Harvest checks OK. ; ordrng 1 W10764668 (ICE MAKER), schdld next appmnt for 10/5 FRI

Near Broadgauge Rd, South Vienna, OH 45369
Neil B.

Neil B.

Kitchen Aid icemaker Water thawing from ice maker dripping out of dispenser. Unit temps check OK.Ice box temp was 33 when arrived. After checking multiple items the ice box temp got down to 12. Tech line ( Leon ) - said UI should be replaced — SR 7723010730. UI W10894103 ( $ 269.04 ). Customer is going to call Whirlpool To get purchase date corrected & get Whirlpool to cover part & possible labor ?; Job Cmpltd

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF767SDEM01 Upper Ice Maker not working as well as water dispenser. Found water supply lineBehind fridge was pinched. I filled ice maker & water dispenser works. Unit checks OK. Asked customer to observe.; Job Cmpltd

Near George Allen Dr, South Vienna, OH 45369
Daniel  L.

Daniel L.

Whirlpool refrigerator WRF767SDEM01 Found die leak in RC evaporator, replaced evap, recharged unit, system checks okAuth-Wg0ncg0mpl1; Job Cmpltd

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF767SDEM01 Installed — Evap for fridge compartment / Evap cover. This job requires torch tech. Rescheduling for Daniel on Monday 8-13-18. ; schdld next appmnt for 8/13 MON 11-2

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF767SDEM01 Not cooling properly —— unit temps Are —- ( fridge 40 ) ( Freezer 17 ). Tech line ( Mike ) — replace Fridge Evap. Next visit — Friday 8-10-18.; ordrng 1 W10501260 (cover-evap) and 1 W11116006 (EVAP FOR FRIDGE) and 1 WP2169104 (MASTIC PAD), schdld next appmnt for 8/10 FRI

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool washer WTW4816FW2 Installed — Elect cntrl / lid lock. Ran calibration. Ran diagnostic test cycle - unitChecks OK. NO error codes. ; Job Cmpltd

Near N Houston Pike, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool washer WTW7040DW0 F5E2 ( lid lock failure ) F0E5 ( Off balance load ). Ran diagnostic test cycle —Would not go through test — gave F5E2 ( lid lock failure ). Unit needs lid lock —W10810403 ( $ 94.46 ) + Labor $ 72.45. Ordering — lid lock. Next visit —Thursday 7-19-18. Called Partner Team to make sure part would be covered —WFJUH00EP1. Customer will have to pay labor.; ordrng 1 W10810403 (LID LOCK), schdld next appmnt for 7/19 THU

Near Collins-Arbogast Rd, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF767SDEM01 Installed — dryer & charged system. Ran test 4 to check 3 way valve & frost pattern on Evaporators. Scheduling next visit for 5-30-18. Coming back to check For leak.; used 1 W10143759 (DRIER (SERVICE)), 1 W10896689 (COUPLER), 1 W10896710 (COUPLER), and 2 W1895757 from stock, schdld next appmnt for 5/30 WED

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool refrigerator WRF767SDEM01 Complaint — not cooling properly — Fridge is at 53 / Freezer is 22. Freezer Evap Has on 1/3 frost & ice on top part of Evap. Fridge Evap has very little frost pattern on it. Next visit — Wednesday to install dryer service & charge system.; ordrng 1 W10143759 (drier (service)), schdld next appmnt for 5/16 WED 8-11

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool range WFE320MOEB0 Unit RF Burner only works on high —— replaced RF infinite switch. Unit ch3cks OK.; Job Cmpltd

Near E National Rd, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool range WFE320MOEB0 RF Burner stays on —— ordering — RF Burner & RF Infinite Switch. Next visit —Tuesday 5-1-18. ; ordrng 1 3149404 (switch,inf. 6&7") and 1 W10823696 (RF BURNER), schdld next appmnt for 5/1 TUE

Near E National Rd, South Vienna, OH 45369
Neil B.

Neil B.

Whirlpool dryer WED4815EW1 Unit not working at all. Installed — element / thermal fuse. Ordered — door handle. Next visit — Monday 4-16-18.; ordrng 1 W10861225 (DOOR HANDLE), used 1 279838 (ELEMENT,HEATER), and 1 3392519 (THERMAL FUSE) from stock, schdld next appmnt for 4/16 MON

Near E National Rd, South Vienna, OH 45369