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Local Reviews
for New Richmond, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 6 customer reviews

Map of New Richmond, OH

Great Service Tech




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review


Map of New Richmond, OH

Great Service




Review of A to Z Appliance Service

I was very impressed with Charles. He made me feel comfortable checking the newly purchased fridge that I thought had a problem. After checking the cooling system it turns out I was blocking the vents in the freezer section from moving the air as it should. Charles answered all my questions and concerns. Thanks to Charles, If I ever have a problem with an appliance in the future I WILL call AtoZ for any repairs needed. WELL DONE !!!!!!


Response from A to Z Appliance Service:

Thank you for writing a review for us! Charles is a vital part of our team who strives to complete each job efficiently and thoroughly.


Map of New Richmond, OH

Expert Service




Review of A to Z Appliance Service

Mr. Sipple was a knowledgeable service, very professional and personable.


Response from A to Z Appliance Service:

Thank you for your review. Each customer is very valuable to us, and we aim to treat them as such.


Map of New Richmond, OH

Easy to understand and actually showed me what he adjusted.




Review of A to Z Appliance Service

Efficient and friendly


Map of New Richmond, OH

Zelma




Review of A to Z Appliance Service

All I no is it's working fine ,great work


Response from A to Z Appliance Service:

Great news, thank you


Map of New Richmond, OH

Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 Spoke with cx and advised liner hasn’t arrived yet. Rescheduling call out until part arrives and once part arrives we will call to come out for repair. ; schdld next appmnt for 2/6 THU !

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 Advise customer not all parts received will reschedule once parts are all in. ; schdld next appmnt for 1/30 THU !

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 WP8303698 liner9760564 hingeWP9760563 hinge. Unit still crooked. Ordering parts for repair. ; ordrng 1 9760564 (door hinge) and 1 WP8303698 (liner-door) and 1 WP9760563 (hinge-door)

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 "Reordering parts again. Both parts are same part in packages and one should,be left and one right. Packaged wrong. Wp4455605 hinge receiverWp4455606 hinge receiver; ordrng 1 Wp4455605 (hinge-recv) and 1 Wp4455606 (hinge-recv)"

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 Rescheduling part not in yet; schdld next appmnt for 1/9 THU !

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fixed loose connection in freezer. Power good and unit operates fine. All ckd ok.

Near Merwin 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 Wrong parts sent and re-ordering advise customer rescheduled; schdld next appmnt for 1/2 THU !

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 "Called to advise cx part didn’t arrive in time. Due to holiday schedule. No answer left voicemail,with cx phone. Rescheduling ; schdld next appmnt for 12/26 THU !"

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

OVEN WHIRLPOOL WOS11EM4EB00 "WP4455605 receiverWP4455606 receiverBent receiver not letting left side drop into place. Power good and all ckd ok. Ordering parts for repair, ; ordrng 1 WP4455605 (hinge-recv) and 1 WP4455606 (hinge-recv)"

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

WASHER/DRYER LG WM3997HWA01 4681EA2001T pump Unit pump propellor busted. Unit needs new pump; ordrng 1 4681EA2001T (PUMP)

Near Compass Ct, New Richmond, OH 45157
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Unit ok. Adjusted line hitting compressor. Operation is good power,good no leaks. All ckd ok."

Near New Richmond, OH 45157
Charles S.

Charles S.

WASHER AMANA NTW4516FW1 W10890624 motorW11124710 controlW11158830 capWpw10006384 drive beltUni t needs gearcase. W11255272 gearcase; ordrng 1 W11255272 (gearcase)

Near US-52, New Richmond, OH 45157
Charles S.

Charles S.

WASHER AMANA NTW4516FW1 W11124710 controlW10890624 motorW11158830 capWPW10006384 beltUnit will not spin out as designed and ordering parts for repair. ; ordrng 1 W10890624 (motor-drve) and 1 W11124710 (cntrl-elec) and 1 W11158830 (capacitor) and 1 WPW10006384 (drive belt)

Near US-52, New Richmond, OH 45157
Charles S.

Charles S.

LAUNDRY WHIRLPOOL WTW7000DW0 Cx explained at door she tried to cancel call. And I noted and left residence.

Near Market St, New Richmond, OH 45157
Charles S.

Charles S.

WASHER MAYTAG MVWC565FW1 Cx stated will not spin out or agitate. Power good and no leaks. Found capacitor harness off capacitor. Reseated harness and ckd ok. Operation is as designed. All ckd ok.

Near Harvey Rd, New Richmond, OH 45157
Charles S.

Charles S.

RESIDENTIAL REFR WHIRLPOOL GZ25FSRXYY5 Cx complaint is ice dispenser will randomly kick on on its own. Calling tech line.....Rep....DustinRep stated door flop is mechanic and any ice that is in there will drop out on. Its own. Bet that’s what the customer is seeing. Random issue and tech has never heard of dispensing itself. cx to odserve.File 7726214771

Near Cedar Trail, New Richmond, OH 45157
Charles S.

Charles S.

WASHER WHIRLPOOL MAV6458AWW Cx stated won’t engage. Power good and no leaks. Found back of lid was dented inward. Adjusted lid and unit made contact. All ckd ok. Operation is as designed.

Near Beech Cove, New Richmond, OH 45157
Charles S.

Charles S.

GAS SLIDE-IN JENN-AIR JGS9900CDS00 Wp7432p143 igniterWp8507p236-60 controlInstitutions allied parts listed and all ckd ok. Power good and heats as designed. All ckd ok.

Near Colonel Watson Dr, New Richmond, OH 45157
Charles S.

Charles S.

WASHER MAYTAG MVWX655DW1 Unit stopped mid cycle. Then would work and then stop again. Ran diagnostics.Unit ran through test mode fine after control reset. No error codes in diagnostics mode. Ran test mode and drain spins again to double check. All ckd ok. Unit hot valve not working. W11127357 valve Cx decided to repair and order part themselves. But willing to pay service call.

Near Franklin Meadows, New Richmond, OH 45157
Charles S.

Charles S.

DRYER WHIRLPOOL WED75HEFW0 W11126230 glass seal Door glass seal is stretched and keeps coming out. Cx already purchased screws from whirlpool. Just needs seal. Unit heats and operates otherwise as designed. ; ordrng 1 W11126230 (seal)

Near Junction Point, New Richmond, OH 45157
Charles S.

Charles S.

BTM FRENCH DOOR- MAYTAG MFI2269DRH00 "W10882923 ice maker installed. All ckd ok. Previous ice maker bad not working. Gave cx quote and cx wanted to fix. Power good and no leaks. All ckd,ok. ; used 1 W10882923 (ICEMAKER) from stock"

Near Fagins Run Loop Rd, New Richmond, OH 45157
Charles S.

Charles S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HB0 W10138793W10269232W10754299W10832024W10836753W10850446W11256462W10892388 Parts installed and operation checked ok. Heats good and fan sounds fine. All ckd ok

Near OH-132, New Richmond, OH 45157
Charles S.

Charles S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HB0 W10850446 capW11256462 diodeW10754523 transW10754299 magW10832024 thermW10892388 fan motorW10269232 thermW10138793 fuse (2)Power to unit is good and no heat. Also fan wasn’t turned correctly and needs replaced. Ordering parts for repair. ; ordrng 2 W10138793 (fuse)s and 1 W10269232 (thermostat) and 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10892388 (motor-fan) and 1 W11256462 (diode)

Near OH-132, New Richmond, OH 45157
Charles S.

Charles S.

FREEZER KITCHENAID KRFF305EBL00 "Frost develops in freezer. Door appears warped and rails,are grinding. Seal will not stay against cabinet. Power to unit is good and cools and freezes fine but opening gap from door not closing correctly allowing warm air into unit and develops frost on inside freezer cabinet. Took sd pics. Door is level up and down and across. Unit needs parts listed for repair. Explained to cx that door can take up to 12 weeks to arrive. 12977878BQ doorW10436252 gasketWPW10120018 slide rail (2); ordrng 1 12977878BQ (dor-fip) and 1 W10436252 (frz door gasket(blk)) and 2 WPW10120018 (slide rail (frz))s"

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRFF305EWH00 W10830189 gasketInstalled part listed and all ckd ok. No leaks and power is good. Operation is as designed.

Near OH-132, New Richmond, OH 45157
Charles S.

Charles S.

WASHER GE GUD27ESSMWW Repaired pressure hose. Hose was bent and pinched and causing unit to not operate correctly. Repaired and all ckd ok.

Near OH-132, New Richmond, OH 45157
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Door won’t close correctly and motor dispenser not working. Power to unit is good. Cools and freezes good. No leaks. Needs parts listed for repair. Giving cx quote.W10500004 closer, Wp2323603 motor , Wpw10257203 cam door.

Near Junction Point, New Richmond, OH 45157
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRSC503ESS01 W10247979 fitting is not correct part. When called wpl they stated part wasn’t available. And hole was considered damage. It’s the cap on bottom fridge floor that was busted through. Called DAP and they thought they knew which part was cap but unfortunately it is not as wpl said. Cx upon themselves covered hole so bugs couldn’t enter unit. Cx stated they are unhappy with kitchenaid and calling them to get some compensation. Called completed.

Near Twin Ridge Dr, New Richmond, OH 45157
Charles S.

Charles S.

DISHWASHER KITCHENAID KDPE234GPS0 Cx complaint is water on door and walls when cycle is finished. Spoke to cx about detergent and rinse aid. As well as running faucet before cycle start. And advised that water on walls and interior door is not unusual. Unit tested fine and all checked ok. Power good and no leaks.

Near Colonel Watson Dr, New Richmond, OH 45157
Charles S.

Charles S.

WASHER MAYTAG MVWB855DC3 W10754448 clutchW10811956 gearcaseW10915700 statorW10915701 rotorInstalled parts. Listed. Tested in spin cycle and all ckd ok. Power good and no leaks. Operation is as deisigned.

Near Alpine Terrace, New Richmond, OH 45157
Charles S.

Charles S.

WASHER AMANA NTW4516FW1 W10890624 motorW10919003 pump W11124710 control W11158830 capInstalled listed parts. All ckd ok. Power good and no leaks. Operation is as designed.

Near US-52, New Richmond, OH 45157
Charles S.

Charles S.

OVEN KITCHENAID KODE500ESS03 W10859573 sensorPart installed and all ckd ok. Power good and heats as designed. All ckd ok.

Near Twin Ridge Dr, New Richmond, OH 45157
Charles S.

Charles S.

WASHER AMANA NTW4516FW1 W11124710 controlW10919003 pumpW10890624 motorW11158830 cap Unit power is good and no leaks. But now unit won’t respond in diagnostics nor will it drain. Or spin. Ordering parts for repair. ; ordrng 1 W10890624 (motor-drve) and 1 W10919003 (pump-water) and 1 W11124710 (CONTROL) and 1 W11158830 (CAP)

Near US-52, New Richmond, OH 45157
Charles S.

Charles S.

WASHER AMANA NTW4516FW1 Cx unit operates fine.ran diagnostics and found cx not using hot side of valve. Explained both sides need to be used and what she could do to fix that. Unit power is good and leaks. Ckd ok

Near US-52, New Richmond, OH 45157
Charles S.

Charles S.

Whirlpool kitchen WDT720PADB1 W10518394 heaterW10751502 controlParts installed and all ckd ok. Operation as should be. No leaks and unit power,is good. All ckd ok. ; Job Cmpltd

Near OH-222, New Richmond, OH 45157
Charles S.

Charles S.

Whirlpool range WFE540H0ES0 Called partner team to confirm purchase date. 8/7/2017Cx has shown receipt from bank statement showing when purchased in november but explained i need purchase receipt from Best Buy showing date and unit to push under warranty for verification. Explained it’s a scall charge and once proof of purchase is shown they would be reimbursed. Or I can’t look at unit until proof,is shown. Left residence and cx will get back to me when proof is there of purchase receipt.; Job Cmpltd

Near Sycamore St, New Richmond, OH 45157
Charles S.

Charles S.

Maytag washer MVWB835DW3 Control completely dead. No power at all. Power to unit from wall is good. Power getting to board. But will not turn on. Ordering parts for repair. W11170706 controlW11112656 consoleUnit still under manufacturer 1 year warranty. Cx would really like sooner appt as soon as parts come in if possible. Multiple kids in house and laundry building up. ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL), schdld next appmnt for 10/12 FRI

Near 10 Mile Rd, New Richmond, OH 45157
Charles S.

Charles S.

Maytag dryer MEDC215EW1 Unit won’t start. Fuse was bad. Installed 3392529 thermal fuse and all ckd ok. Unit operates as designed. Heats and power to unit is good. ; used 1 3392519 (THERMAL FUSE) from stock, Job Cmpltd

Near Jacob Light Ct, New Richmond, OH 45157
Charles S.

Charles S.

Kitchen Aid range KSEB900ESS0 W10920246 console WPW10453976 control W10909684 control3196548 fuseUnit will not turn on. Power to unit is good. But nothing from control on. Ordering parts needed for repair. Cx would like earliest appt possible. ; ordrng 1 3196548 (thermal fuse) and 1 W10909684 (display) and 1 W10920246 (panl-cntrl) and 1 WPW10453976 (cntrl-elec), schdld next appmnt for 6/22 FRI

Near Michael Dr, New Richmond, OH 45157
Charles S.

Charles S.

Unit had clogged drain line. Cleared ice and cleared drain tube and all ckd ok. Clipped drain tubes and tested ok. ; Cllctd $173.42 CC Ref # 281305, Job Cmpltd

Near Wilson Dunham Hill Rd, New Richmond, OH 45157