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Local Reviews
for New Carlisle, OH

Rated 4.5 out of 5 stars based on 2 customer reviews

Map of New Carlisle, OH

Good service! After 4 trips my washer was finally fixed.




My repairman was very nice and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review. Sorry it took 4 trips, but glad we got it taken care of for you.


Map of New Carlisle, OH

Prompt and great service




Neil was timely, and quickly diagnosed and fixed the problem without delay.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Neil B.

Neil B.

Whirlpool oven MER8700DS1 Installed — Elect CNTRL. Ran unit to check — checks OK. Customer paid for part lad5 visit. ; Cllctd $77.88 Check # 207, Job Cmpltd

Near E New Carlisle Rd, New Carlisle, OH 45344
John N.

John N.

Whirlpool refrigerator WRS321SDHZ02 Per testing the unit had over frosted (freezer temp had been set to 5 bars and fresh food to 1 bar according to the printed user guide) user guide printed incorrectly according to WP techline. User guid should read 1 bar (least cold) 5 bars (coldest). Checked for proper defrost operation, fan operation, and damper operation, all operations check ok at this time. Reset temps to 2 bars for freezer and 4 bars for refrigerator. Wp wrn File # 7723400439; Job Cmpltd

Near Filmore Ave, New Carlisle, OH 45344
John N.

John N.

Maytag washer MVWB765FW2 Per testing on the previous visit replaced replaced the clutch and slider assembly due to rubbing between the the two parts. Checked the unit for proper operation and calibrated the unit, operation checks ok at this time. Wp wrn; Job Cmpltd

Near Staley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MHW6000AW0 Won’t go through cycle —- F8E1 ( No water detected entering washer or sensor Trip not detected ). Ran diagnostic test cycle - ran through. Tech line ( T-Bore )— problem is pointing to inlet valve. Installed Inlet valve. Ran diagnostic test cycle again to check. At first try I got F6E2 ( UI to CCU error communication ).Tried again & unit checked OK.; Cllctd $188.90 Check # 777, Job Cmpltd

Near Villa Dr, New Carlisle, OH 45344
John N.

John N.

Maytag washer MVWB765FW2 Per testing the clutch and slider assemblies are rubbing against each other during the spin cycle. Ordering new clutch and slider assemblies. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), schdld next appmnt for 10/15 MON

Near Staley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWB765FW2 Installed — agitator. Ran unit on rinse & spin to observe & listen. Unit is still Making ( clicking noise ) on agitation. Tech line ( David ) - ran unit in manual agitation. Unit did make this dragging against something randomly. Tech line said To ask customer to observe. Ordering — rotor & stator. Next visit — Monday 10-8-18. ; ordrng 1 W11195971 (STATOR) and 1 W11260238 (ROTOR), schdld next appmnt for 10/8 MON

Near E New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWC415EW0 Makes funny noise —— F0E5 ( Off balance ) F2E1 ( stuck key ) F5E1 ( lid switch fault ) F7E1 ( basket speed fault ). Ran diagnostic test cycle — GEARCASE is making grinding noise & WASHPLATE is not moving properly. Unit needs —-WASHPLATE W10846191 / GEARCASE W11035748 / splutch W10721967.Customer will purchase new unit.; Job Cmpltd

Near W Lake Ave, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool freezer GB2FHDXWQ02 Ice forming on bottom of freezer floor & back wall. Found block of ice on freezer Evap ( right hand corner ). Installed P-Trap. Cleaned out frost & ice.Unit may need compressor ( W10507889 $ 463.88 ). Asked customer to observe. P-Trap covered by S38253.; used 1 W10619951 (TUBE-DRAIN) from stock, Cllctd $216.11 Check # 2890, Job Cmpltd

Near S Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

LG refrigerator LFX28978SB/00 Defrost drain is plugged. Cleaned drain line. Unit checks OK. ; Cllctd $117.98 bankcard, Job Cmpltd

Near Lower Valley Pike, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool oven MER8700DS1 Not heating properly —- unit has bad bake element. Ordering element.Return visit — Friday 8-10-18. ; ordrng 1 W10779716 (BAKE ELEMENT.), Cllctd $96.52 Check # 2335, schdld next appmnt for 8/10 FRI

Near E New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Kenmore refrigerator 253.70413412 Fridge not cooling —- found freezer Evap fan not working. Customer will Purchase new unit.; Job Cmpltd

Near Weinland St, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag freezer MFI2570FEZ01 Frosting in freezer. Problem is that freezer door is NOT closing right leaving a Gap on top of door allowing ambient air in. Partner team authorized fix —-MFV8SFVEPL1. Ordering multiple parts for repair. Next visit - Wednesday 8-8-18.; ordrng 1 12002497 (gear (left)) and 2 W10120018 (slide)s and 1 W10284682 (bracket (LEFT)) and 1 W10284683 (bracket (RIGHT)) and 1 W10330991 (bracket (LEFT)) and 1 W10330993 (bracket (RIGHT)) and 1 W11028221 (SHAFT), schdld next appmnt for 8/8 WED 12-5

Near Bischoff Rd, New Carlisle, OH 45344
Jake S.

Jake S.

Whirlpool refrigerator GI5SBAXBL00 Found compressor not running at all. Replaced start device and tested unit, checks ok.; used 1 8201786 (START DEVICE,COMBO) from stock, Cllctd $254.10 Check # 9573, Job Cmpltd

Near Leatherwood Dr, New Carlisle, OH 45344
Neil B.

Neil B.

nstalled — Lid lock assembly. Ran diagnosticTest cycle. Unit checks OK. NO error codes. Went over loading & soap usage with customer.; used 1 W10838613 (LID LATCH) from stock, Job Cmpltd

Near Addison-New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator EB9SHKXVQ01 Installed — inlet valve & Ice Maker. Unit filled with water. Unit checks OK.; pckd up 1 W10884390 (ICE MAKER), Cllctd $245.89 bankcard, Job Cmpltd

Near Richard Ct, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator WRT311FZDB00 My last visit here I installed service kit / air tower assembly / fan motor / Evap fan blade. Today - the freezer compartment is covered with frost & Ice on back wall & ceiling. The freezer door gasket is closing properly. I noted on last visit that the Cabinet on bottom bows inward in the center. This visit I find that the bottom ofDoor, opposite of door hinge on bottom has an opening between gasket & cabinet allowing ambient air to enter causing the freezer problem with frosting & Icing inside. Called — tech line ( Rich ) - tried to fix opening with what Rich Told me to do. It did NOT fix the problem. Customer has proof of purchase fromSears - ( 2-19-18 ). I called Partner Team to explain unit needs new door becauseOf door not closing properly. Needs new door. Partner Team ( Denise ) said theUnit was purchased on 6-6-18 & unit is NOT covered under warranty. This is my Third visit for this customer. My last visits were 6-4-18 & 6-18-18.If Door is ne

Near N Scott St, New Carlisle, OH 45344
Neil B.

Neil B.

Kenmore refrigerator 253.57188601 Not cooling properly —— Only slight ice build-up on Evap line in freezer. Checked compressor - needs replaced —- 5304475140 ( $ 300.00 ).Labor $ 450.00. Customer will replace unit.; Cllctd $96.52 Check # 8679, Job Cmpltd

Near Whaley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator EB9SHKXVQ01 Water building up & freezing in ice bin from ice maker. Water is slowly leaking From fill nozzle to ice maker. Unit needs Inlet valve WP2315576 ( $ 71.36 ).Ordering part. Next visit — Monday 7-16-18 —- Labor $ 72.45 / $ 143.61 + tax.; ordrng 1 WP2315576 (INLET VALVE), Cllctd $96.52 cash, schdld next appmnt for 7/16 MON

Near Richard Ct, New Carlisle, OH 45344
John N.

John N.

Kitchen Aid refrigerator KRMF706EBS01 Per testing on previous visit installed parts and checked for proper sealing of the freezer drawer, operation checks ok at this time. Wp wrn; Job Cmpltd

Near Widener Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Long time drying ——- Dryer checks OK. Unit cycling properly ( 130 — 170 ).Took back off & checked blower assembly. Took vent off dryer & wall. Used flashlight & small mirror & seen blockage of lint & ?? In wall vent. Explained toCustomer. Unit is working as designed. ; Job Cmpltd

Near Bethelville Dr, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW4816FW2 Not spinning properly —— F7E6 ( motor fault ). Ran diagnostic test cycle - went through but NOT agitate. Found motor connection NOT connected. Connected And ran Diagnostic test again. Unit checked OK. Went over loading & soap usageWith customer. Adjusted feet to raise unit.; Job Cmpltd

Near Galewood Dr, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator WRF993FIFM00 Installed — fridge Evap cover assembly. Ran test 40 ( checked OK ). Asked customer to observe.; Job Cmpltd

Near Marquart Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWC565FW0 Noisy —- NO error codes. Raised unit by adjusting feet ( this unit has deep fill )Option. Ran diagnostic test cycle - checked OK. Ran manual high spin — checked OK. Ran rinse & spin cycle — agitation sometimes making loud grinding Noise. Pulled basket out to check. Ordering — GEARCASE / actuator / splutch assembly. Next visit — Monday 6-18-18. ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE), schdld next appmnt for 6/18 MON

Near Langdale Ave, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator WRF993FIFM00 Fridge Evap is frozen over. Ordering — W10889841 ( fridge Evap cover assembly ). Next visit — Friday 6-15-18. ; ordrng 1 W10889841 (EVAP COVER ASSEMBLY), schdld next appmnt for 6/15 FRI

Near Marquart Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW5700XW0 Lid sometimes not unlocking —— F1E2 ( motor CNTRL fault ). Unit needs ACU.; Cllctd $96.52 bankcard, Job Cmpltd

Near New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW7500GW0 Install — drain pump. Last visit I installed ACU & Console assembly. Customer had to leave so I wasn’t able to install drain pump. Unit still not working.Found out from tech line ( TJ ) that UI Console should be W11130238 - NOT-W11130237. Both Marcone & DAP did not know that part should have been W11130238. Called Partner Team to see if they could get part shipped specialBecause part would be X-Part. Talked to ( Brandy ) — she said part due in on 6-5-18 ( Tuesday ). Part will be shipped to customer. Customer will then contact Our office to let us know so we can come back out to install UI. Scheduling next visit for Thursday 6-7-18.; ordrng 1 W11130238 (UI), schdld next appmnt for 6/7 THU

Near Bellefontaine Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW7500GW0 Installed — ACU & UI console. This unit lid lock would not unlock & console would not respond at all. Tech line JK — said to reinstall both old UI & console &Try ( NOT ) then just install just NEW Console ( NOT ). I have the drain pump to install but customer has to leave for work & unit needs to be pulled out to haveDrain pump installed. Customer wants me to come back on Friday EARLY to install drain pump. Unit was giving F2E3 ( UI mismatch ). Next visit — Friday6-1-18. ; pckd up 1 W11095628 (ACU) and 1 W11130237 (UI CONSOLE), schdld next appmnt for 6/1 FRI 8-11

Near Bellefontaine Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Jenn-Air range SVD48600B Installed — Bake Element. Checked unit — Checks OK.; Cllctd $127.17 bankcard, Job Cmpltd

Near S Scott St, New Carlisle, OH 45344
Neil B.

Neil B.

Jenn-Air range SVD48600B Unit not heating —- found 240 volts to element but element NOT heating.Ordering — element 71001680 ( $ 65.03 ). Next visit — Thursday 5-24-18.; ordrng 1 71001680 (element- b), Cllctd $96.52 bankcard, schdld next appmnt for 5/24 THU 8-12

Near S Scott St, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW7500GW0 Unit not working at all. NO powering up. Tech line ( TJ / Chris ) replace Elect CNTRL. Checked drain pump - was 19 ohms. Should be 14 - 20 ohms. Next visit Tuesday 5-29-18.; ordrng 1 W10876600 (DRAIN PUMP) and 1 W11095627 (ACU) and 1 W11130237 (CONSOLE), schdld next appmnt for 5/29 TUE

Near Bellefontaine Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool refrigerator WRF560SEYM00 Fridge not cooling —— Ice forming on fan shield. Service pointer W10875533A.Replaced thermistor kit for freezer. Unit checks OK; pckd up 1 W10902214 (THERMISTOR KIT), Job Cmpltd

Near W National Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW7500GW0 Unit has F6E3 ( ACU cannot hear UI ) F6E2 ( UI cannot hear ACU ) F0E3 ( oversized load ). Tech line ( TJ ). Checked UI wire harness ( checked OK ).Tech line said to replace wire harness. Next visit — Thursday 5-24-18.; ordrng 1 W11130339 (UI), schdld next appmnt for 5/24 THU

Near McKees Mill Run, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool range WFE324LWQ0 Install — power cord / nuts / terminal block ————— checked unit —Checks OK.; Job Cmpltd

Near Styer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WFW72HEDW0 Wet clothes at end of cycle —— F9E1 ( Long Drain ) —— Cleaned Drain Filter &Ran diagnostic test cycle — Unit Checks OK.; Cllctd $147.74 bankcard, Job Cmpltd

Near Caldwell Cir, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool range WFE324LWQ0 Unit has burned up terminal block. Ordering parts to repair. Next visit — Thursday 5-10-18.; ordrng 1 RC3-50-4 (4 FOOT / 3 PRONG PLUG CORD.) and 1 W10245259 (block-term) and 4 WP7103P027-60 (NUT)s, schdld next appmnt for 5/10 THU

Near Styer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

Kitchen Aid dishwasher KUDS30IXWH9 Install — Elect CNTRL / CNTRL Panel —— Ran Unit to Check — Unit Checks OK.; Job Cmpltd

Near N Lake Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW6800WW1 Tub is wobbling ——- unit needs — wash plate W10286241 ( $ 119.11 ) Basket W10296143 ( $ 424.44 ) Tub W10193886 ( $ 321.03 ). The cust is going To replace the unit.; Cllctd $96.52 bankcard, Job Cmpltd

Near S Hampton Rd, New Carlisle, OH 45344
Neil B.

Neil B.

LG refrigerator LFX28978SB/00 Install — Mullion —— Unit Checks OK; Cllctd $130.77 bankcard, Job Cmpltd

Near Lower Valley Pike, New Carlisle, OH 45344
Neil B.

Neil B.

Kitchen Aid dishwasher KUDS30IXWH9 Unit NOT working at all. Customer said the clean & sanitized light stayed on & Would not shut off. Customer called Whirlpool & they said to turn unit off at breaker for a couple minutes & turn back on. Customer did that but after turning unit back on unit now — NOT powering up at all. There is power to Elect CNTRL.After putting unit door back on & shutting door the drain pump ran for about 3 min and shut off. Unit still will not respond to CNTRL Panel at all. Ordering —Elect CNTRL & The CNTRL Panel ( NORV ). Next visit - Friday 4-27-18.; ordrng 1 W11035586 (ELECT CNTRL), schdld next appmnt for 4/27 FRI

Near N Lake Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool microwave WMH31017HZ0 Installed — magnetron / transformer / capacitor / diode / Elect CNTRL. Ran unit -Unit checks OK.; Job Cmpltd

Near Milton Carlisle Rd, New Carlisle, OH 45344