Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for New Carlisle, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 20 customer reviews

Map of New Carlisle, OH

Service




Review of A to Z Appliance Service

Would like to have had the company contact our residence as to when the service would be conducted. Customers shouldn't have to be on standby all day not knowing when service would be expected, Once we contacted the company they indicated the time would be anywhere from 3-6 p.m. We understand that Neil had trouble with his vehicle and appreciate that he made the effort with management to get our service call taken care of. He was very considerate when he arrived and accomplished the job.


Map of New Carlisle, OH

Great.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Carlisle, OH

Awsome service




Review of A to Z Appliance Service

Good Man


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Carlisle, OH

great service, very knowledf




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Carlisle, OH

I don't want you want here.




Review of A to Z Appliance Service

Our technician performed in a professional manner. We don't want to have any more repairs but if we do, we hope Mr. Barnhoft does it.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of New Carlisle, OH

John was a huge help!




Review of A to Z Appliance Service

John was a huge help fixing our microwave. He was very respectful and helped to walk us through everything he was doing. Great service.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Carlisle, OH

Great service




Review of A to Z Appliance Service

When I ordered the service, Mandy was on it answering all my questions. And setting up scheduling. John was very helpful and on it. Thanks again!


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Map of New Carlisle, OH

Great service




Review of A to Z Appliance Service

Very pleased


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Map of New Carlisle, OH

Great service overall with tech & repair!




Review of A to Z Appliance Service

Very knowledgeable about our repair needed & fast to get part in and repair done!! Thanks!!


Response from A to Z Appliance Service:

Thanks for your response. We are glad A to Z exceeded expectations.


Map of New Carlisle, OH

GREAT




Review of A to Z Appliance Service


Bethel




Review of A to Z Appliance Service

Went above and beyond for us! I pray your company is blessed for all you have done!!


Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Very good.




Review of A to Z Appliance Service

Most informative.


Great service




Review of A to Z Appliance Service

Neil did a fantastic job, he was on time, got right to work and finished in a mannerly fashion. The dishwasher works as a new one.


evaporator freezing up




Review of A to Z Appliance Service

great service


GAVE GREAT ADVICE




Review of A to Z Appliance Service


Fast service




Review of A to Z Appliance Service

Called with a problem, it was corrected the same day! Great service!


Very polite, great service




Review of A to Z Appliance Service


Good service! After 4 trips my washer was finally fixed.




Review of A to Z Appliance Service

My repairman was very nice and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review. Sorry it took 4 trips, but glad we got it taken care of for you.


Prompt and great service




Review of A to Z Appliance Service

Neil was timely, and quickly diagnosed and fixed the problem without delay.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Neil B.

Neil B.

DRYER WHIRLPOOL WED8000DW4 Installed — elect CNTRL / thermistor / cycling thermostat. Ran unit — unit is cycling heat properly. Asked customer to observe. ; pckd up 1 8557403 (THERMOSTAT)

Near Zeller Ct, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER WHIRLPOOL WED8000DW4 Issue — not drying properly. NO error codes. Tech line ( Dustin ) — the mixed / Normal will default to EcoBoost. Dustin said to use Casual - It will will not go to EcoBoost. Ordering Elect CNTRL. Next visit — Friday 8-7-20. ; ordrng 1 W11133021 (ELEC5 CNTRL)

Near Zeller Ct, New Carlisle, OH 45344
Neil B.

Neil B.

FREEZER WHIRLPOOL WZF34X20DW01 Issue — frosting inside / top. I manually programmed with my hand the top part Of the gasket to get the gasket to close properly on the cabinet. I’ve got the door gasket working. Explained to customer. The door does have a slight defectOn top plastic liner in door. Ordering — Door. Next visit — Thursday 10-8-20.; ordrng 1 W10746789 (DOOR)

Near Gary Ln, New Carlisle, OH 45344
John N.

John N.

FREEZER WHIRLPOOL MFI2570FEZ02 Per testing found the unit was sloped to far forward allowing water to leak into the ice bucket after the icemaker fills. Leveled the unit to correct icemaker leaking. Instructed customer on product placement on the top shelf of the unit to prevent product from freezing. Wp wrn

Near E New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

FREEZER WHIRLPOOL WZF34X20DW01 "Installed — Dye Drier & charged system. Asked customer to observe. Next visit — Monday 5-4-20.; used 1 W10896678 (LOKRING COUPLER), and 1 W10896710 (COUPLER) from stock"

Near Bischoff Rd, New Carlisle, OH 45344
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE555S0BS00 "Found clip for knob was not in correctly, reinstalled clip, knob is working normally, checks ok."

Near Enon Rd, New Carlisle, OH 45344
Neil B.

Neil B.

FREEZER WHIRLPOOL WZF34X20DW01 Not cooling properly. Unit drawing 1.1 amp. NO frost pattern on Evap. Tech line ( Dave ) — install Dye Drier & charge system. Next visit — Thursday 4-30-20.; ordrng 1 W10143759 (DYE DRIER)

Near Bischoff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

MICROWAVE JENN-AIR JMW3430DS02 Need — Appliance Mgr. next visit — Friday 4-24-20.; ordrng 1 W10821712 (APPLIANCE MGR)

Near OH-571, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Broken shelf. Unit needs shelf assembly for fridge section. Parts are not available locally. Ordering parts. Next visit — Friday 5-1-20.; ordrng 1 W11253602 (COVER ASSEMBLY) and 1 W11368751 (PAN HOLDER)

Near Winchester St, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR KENMORE 795.7313241 Not cooling - but does run. This is a LG fridge / 3 yrs old. Compressor is running. Unit has a leak somewhere. Unit needs a dye drier & charge to look &Find the leak. I explained to customer that there may be a leak in the cabinet.Not sure after dye drier is installed what may be found. Customer will purchase New fridge.

Near N Medway-Carlisle Rd, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Per testing on previous visit replaced the freezer LED module. Checked for proper lighting in both the freezer and fresh food compartments, operation checks ok. Wp wrn"

Near Dale Ridge Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW2 Complaint — not filling after starting. F3E2 ( inlet water temp fault ) F8E1 ( no fillLong fill ). I reset Elect CNTRL. Ran test cycle — unit checks OK. Asked customer to observe.

Near Orth Dr, New Carlisle, OH 45344
John N.

John N.

WASHER WHIRLPOOL WTW8500DC0 "Per testing on previous visit replaced the main electronic control and user interface control panel. Calibrated the unit and checked for proper operation, operation checks ok. WAG"

Near S Palmer Rd, New Carlisle, OH 45344
John N.

John N.

WASHER WHIRLPOOL WTW8500DC0 "Per testing according to error codes f6e2 and f6e3 both communication errors between the UI and main control, ordering new main control and UI Console. Need further authorization.; rqstng P&A on 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"

Near S Palmer Rd, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Per testing found the ceiling fresh food LED lighting out and the freezer LED module out as well. Ordering a new freezer LED module. LED module is on back order. Wp wrn; ordrng 1 W11205083 (module)

Near Dale Ridge Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG LAT9406AAE Wrong lid switch. Ordering correct switch. Next visit — Thursday 3-11-20.; ordrng 1 12001908 (LID SWITCH )

Near Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG LAT9406AAE Complaint — stopped working — found faulty lid switch. Ordered lid switch.Next visit — Wednesday — 3-11-20. Next visit — part + Labor .; ordrng 1 WP22001682 (LID SWITCH )

Near Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed — damper assembly. Unit checks OK.

Near Bayberry Dr, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Fridge section is still freezing items. The unit temps at — ( fridge 34 )( freezer 1 ). The fridge thermistor is measuring a warmer temp than what the Temp actually is. I spoke with Tech Line ( Austin ) SR 7726–813–243.Said to replace Fridge thermistor again. Next visit — Tuesday 2-18–20.; ordrng 1 W10316760 (THERMISTOR) and 1 W10884720 (WIRE HARNESS)

Near Bischoff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Issue — fridge section not cold enough. The fridge temp actual temp was 49Degrees. I exposed the damper in fridge section & found damper closed. I touched the damper with a screw driver & the damper opened up. Ordering — damper. Next visit — Tuesday 2-18-20.; ordrng 1 W10594330 (DAMPER)

Near Bayberry Dr, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER LG WM2501HWA Issue — won’t run & leaking. Unit needs heater assembly because of error code.Also unit leaking from tub assembly. Unit needs — Basket & Tub assembly.The front part of tub assembly is NLA. Customer will purchase new.

Near Orth Dr, New Carlisle, OH 45344
Neil B.

Neil B.

MICROWAVE JENN-AIR JMW3430DS02 Issue — probe measures 25 degrees higher than what it actually is. The oven will Only come out about 3/4 of the way because the Elect Wiring is NOT long enough to get oven completely all the way out. There is not enough Wiring in bottom cabinet to help with getting it out either. Explained to customer That she will have to get electrician to pull unit out all the way so that I can Install parts & then afterwards they will have to re-install unit afterward. TheCustomer wants to discuss with her husband about this repair before moving forward with it. She said her husband has to go away with his job soon. She will let us know. If & when needed — Appliance Mgr W10821712 & Meat probe jack W11220388. I recommended to customer that if they have electrician to have him extend power cord that attaches to oven to be at least 4 or 5 more feet. That way when oven needs service it will be serviceable.

Near OH-571, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Complaint — lights in both sections not working. The fridge section is dim & the freezer section does not work at all. Customer had gotten the freezer light assembly from amazon. I installed the part customer supplied. Unit checks OK.

Near Funston Ave, New Carlisle, OH 45344
John N.

John N.

REFRIG WHIRLPOOL WRX988SIBM01 Per testing the freezer evaporator was frozen over more towards the top of the evaporator as if the defrost cycles were not long enough to completely defrost the evaporator. Defrosted the evaporator and set the defrost cycle to an 8 hr defrost cycle.

Near Drake Ave, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

DISHWASHER MAYTAG MDB8959SFZ4 Drain hoses have holes in them and are leaking. Please order parts for customer. ; ordrng 1 8269144A (Drain hose.) and 1 W10545278 (Drain loop)

Near Studebaker Rd, New Carlisle, OH 45344
Jeremy F.

Jeremy F.

FRIDGE SAMSUNG RFG237AARS "Found air diffuser in fresh food compartment is not ceiling correctly causing condensation to freeze on bottom of fresh food compartment, seal for diffuser is discontinued, customer is going to try to use silicone, unit is cooling normally, no leaks, checks OK."

Near S Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER MAYTAG MEDX655DW0 Stops mid-cycle. Found that power supply has ONLY one leg of 120 volts toDryer. Explained to customer.

Near N Medway-Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER FRIGIDAIRE FFLE1011MW0 Complaint — screw or screws came out & not heating. Unit needs element.This is a washer / dryer combo unit. Screws came out from drum assembly.Had to install a screw & plastic washer for the blower housing that attaches to Door vent. I also installed a substitute screw for the drum assembly ( it was missing ) went over repair with customer. Unit is checks OK.; pckd up 1 137392700 (ELEMENT ASSEMBLY.)

Near Richard Ct, New Carlisle, OH 45344
John N.

John N.

DISHWASHER MAYTAG MDB7809AWB2 "Per testing the start and cancel buttons are not working, all other buttons and lights are working properly. Checked for silver migration on the ribbon on the control and did not see any issues there. Ordering new control panel. ; ordrng 1 W10810424 (panel-cntl)"

Near Tipp-Elizabeth Rd, New Carlisle, OH 45344
John N.

John N.

OVEN WHIRLPOOL WGE745C0FS01 "Per testing found the connection to the lower bake element was loose and shorted to body ground. Replaced the connector with a high temp connector and checked for proper operation of both ovens, operations check ok. Wp wrn"

Near Tipp-Elizabeth Rd, New Carlisle, OH 45344
Jeremy F.

Jeremy F.

RANGE LG LRE3061BD00 "Found sensor is showing 15-20 degrees off, found convection fan motor is not turning, Needs convection fan motor, and sensor replaced, parts are not available for this unit."

Near Kendig Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed — multiple parts to repair freezing problem in fridge section. After installing parts I noticed air NOT flowing in to fridge section from damper.Customer said fridge temp gap has been 25 to 30 degrees in fridge section.Asked customer to observe.

Near Bischoff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Fridge section is Too cold — unit temps — ( fridge 35 ) ( freezer 2 ). Talked with Tech line ( David ) — said to replace damper CNTRL. SR 7726-813-243.Ordering parts — Next visit — Monday 1-13-20. ; ordrng 1 W10118612 (DIVIDER LINER) and 1 W10196393 (DAMPER CNTRL) and 1 W10309864 (ICE BOX DIVIDER) and 1 WP67006341 (DAMPER GASKET)

Near Bischoff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8240YW0 Complaint — sounds like a jet on spin cycle. Unit needs Bearing kit. Customer Will replace washer.

Near Colony Trail, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN FRIGIDAIRE FEF366EBE Complaint — oven not heating. Found elect CNTRL is only giving one leg of power to back element. Unit needs — Elect CNTRL & overlay. The overlay isBack ordered ( No time given when available ). I was able to find overlay with another supplier. Will schedule next visit for Thursday 1-9-20. Next visit —Only collect labor. Today customer paid for parts & service call.; ordrng 1 316419141 (OVERLAY) and 1 5304509493 (ELECT CNTRL)

Near Lammes Ln, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW3 Installed — housing assembly. Ran test cycle to observe — unit checks OK.

Near Styer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER MAYTAG MED5630HC0 Door latch. Installed — Catch assembly on door. Unit checks OK.

Near New Carlisle, OH 45344
John N.

John N.

REFRIG WHIRLPOOL WSR57R18DM00 Per testing with techline on previous visit replaced the main control and installed buzzer kit in new control. Operation checks ok at this time. Customer will continue to observe operation. WAG

Near Marquart Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW3 Complaint — noisy. F2E1 ( UI Stuck ). Ran test cycle to observe. Unit also isLeaking water. I found a Nickel stuck between agitator & basket assembly.Ordering — housing assembly. Next visit — Monday 12-23-19.; ordrng 1 W11172234 (HOUSING ASSEMBLY)

Near Styer Dr, New Carlisle, OH 45344
John N.

John N.

REFRIG WHIRLPOOL WSR57R18DM00 Listened to the unit run for 30 minutes and the unit did not make the chime noise at this time. Ran the issue thru techline to check for ongoing related issues. Discussed the reasons the chime maybe going off with the customer (door open or over temperature) temperature of the product checks ok and all components of the unit are operating as designed. After talking tech support the chime happened and determined that it is not the chime of the refrigerator. Ran the sound by techline again and they still want the control and buzzer replaced per service pointer W10854827. Ordering parts WAG; ordrng 1 W10812033 (contrl-box) and 1 W10854827 (BUZZER)

Near Marquart Rd, New Carlisle, OH 45344