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Local Reviews
for New Carlisle, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 13 customer reviews

Map of New Carlisle, OH

Great service




Review of A to Z Appliance Service

Very pleased


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Map of New Carlisle, OH

Great service overall with tech & repair!




Review of A to Z Appliance Service

Very knowledgeable about our repair needed & fast to get part in and repair done!! Thanks!!


Response from A to Z Appliance Service:

Thanks for your response. We are glad A to Z exceeded expectations.


Map of New Carlisle, OH

GREAT




Review of A to Z Appliance Service


Map of New Carlisle, OH

Bethel




Review of A to Z Appliance Service

Went above and beyond for us! I pray your company is blessed for all you have done!!


Map of New Carlisle, OH

Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Map of New Carlisle, OH

Very good.




Review of A to Z Appliance Service

Most informative.


Map of New Carlisle, OH

Great service




Review of A to Z Appliance Service

Neil did a fantastic job, he was on time, got right to work and finished in a mannerly fashion. The dishwasher works as a new one.


Map of New Carlisle, OH

evaporator freezing up




Review of A to Z Appliance Service

great service


Map of New Carlisle, OH

GAVE GREAT ADVICE




Review of A to Z Appliance Service


Map of New Carlisle, OH

Fast service




Review of A to Z Appliance Service

Called with a problem, it was corrected the same day! Great service!


Very polite, great service




Review of A to Z Appliance Service


Good service! After 4 trips my washer was finally fixed.




Review of A to Z Appliance Service

My repairman was very nice and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review. Sorry it took 4 trips, but glad we got it taken care of for you.


Prompt and great service




Review of A to Z Appliance Service

Neil was timely, and quickly diagnosed and fixed the problem without delay.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint — freezer door is hanging Lower than it should. Customer has a plastic clip from a loaf of bread bag to keep door up. Installed - plastic washer.Unit checks OK.; used 2 WP489467 (PLASTIC WASHER) from stock

Near Plumwood Dr, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Right door not shutting properly. I noticed ( bottom right ) corner on fridge side — where cabinet meets liner, there was an opening where air ambient air might Be able to sneak in. I applied Silicone to both sides. Otherwise the fridge door Is sealing OK. Customer mentioned he adjusted door to get it to close better.There was some water ( condensation ) on light shield in top right hand corner.Also some moisture on damper assembly. I wiped ( cleaned ) them. Asked customer to observe."

Near Hamilton Ave, New Carlisle, OH 45344
Neil B.

Neil B.

DISHWASHER KITCHEN AID KUDS30IXWH9 Washer leaking. Customer had dishwasher pulled out. Ran unit - NO leaking Occurred. The one clamp on drain hose completely disintegrated. ; rqstng P&A on 1 W10316375 (WATER INLET) and 1 W10316376 (FLAPPER) and 1 W10545278 (DRAIN HOSE) and 1 W10877094 (SOUND SHIELD) and 2 WP285655 (HOSE CLAMP)s and 2 WP596669 (HOSE CLAMP )s and 1 WP8531323 (GASKET)

Near N Lake Rd, New Carlisle, OH 45344
John N.

John N.

DISHWASHER KITCHENAID KDTM354EBS2 Per testing both upper rack adjusters are broken and not staying in the rails. Ordering new rack adjusters. ; ordrng 2 W10546503 (adjuster)s

Near N Medway-Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN JENN-AIR JGS1450FP0 Installed — supply line / regulator. Soaked up connections — could NOT findAny leaks. Asked customer to observe.

Near N Hampton Rd, New Carlisle, OH 45344
Neil B.

Neil B.

MICRO/RNGE WHIRLPOOL RMC275PD Got unit pulled out from wall & half way apart. I realized that the part is the incorrect part for the microwave door. Customer has user manual for it but there are 3 models of this built-in microwave / oven combo. There is NO model / Serial# on unit. I explained to customer that we will have to research & see what can be done. Also if we come back there will have to be second tech which will require 2nd tech. I told her we will contact her.; schdld next appmnt for 10/14 MON !

Near Cowpath Rd, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL CAM2762KQ0 Customer had to bring key so timer could be manually advanced to test spin. Motor coupler is broken please order part for. Customer. ; ordrng 1 285852A (undefined)

Near Jefferson St, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Removed light cover. Led light bulbs were loose in sockets. Tightened bulbs showed customer ; (created new UIS, deleted prior attachment to UisID 82469)"

Near Jefferson St, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY MAYTAG MVWB855DC3 removed power and console. Removed supply hoses. Installed new water inlet valve. Rewired and reassembled console. Re attached supply hoses. Recalibrated washer then ran auto test cycle. Operation is ok.

Near Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

MICRO/CONV WHIRLPOOL WRF535SMHB01 Complaint — frosting by damper in fridge. The mullion is not working..Ordering mullion. Next visit — Friday 10-4-19.; ordrng 1 WP12722803B (MULLION ( BLACK ))

Near Cowpath Rd, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

WASHER ROPER RTW4516FW2 Put washer into diagnostics. No error codes. Tested washer operation is ok. recommended to customer to run cleaning cycle on washer

Near Weinland St, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY MAYTAG MVWB855DC3 put unit into diagnostics had error code f3e2 water valve needs replaced. ; ordrng 1 W11165546 (Water valve)

Near Scarff Rd, New Carlisle, OH 45344
jonathan@atoz1.com

jonathan@atoz1.com

WASHER ROPER RTW4516FW2 when in diagnostics there was one error codes F0E2 over suds condition detected. Tested water inlet valves both are working correctly. Recalibrated washer and advised customer again to run cleaner in washer before next use.

Near Weinland St, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN JENN-AIR JGS1450FP0 Complaint — customer can smell gas. The range runs on Propane. Took unit apart & soaped u0 the connections. Found NO leaks. Tech line ( JK ) —SR # 7725912393. Ordering — Regulator / Gas supply Tube. Next visit — Thursday 9-26-19.; ordrng 1 W10432252 (GAS SUPPLY TUBE) and 1 W10861656 (REGULATOR)

Near N Hampton Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Complaint — fridge compartment not cooling properly. Forced defrost NOT working. Freezer Evap completely frozen. Cleaned out Ice & Frost. Element checked OK. Bi-meal Ok. Installed — Jazz-Board. Asked customer to observe.; used 1 W10503278 (

Near Weinland St, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER SAMSUNG WF330ANW/XAA01 Error code ND. Called Tech Line ( Samsung ) said to replace drain pump.I ran rinse & spin to observe draining. Customer had cleaned filter.Unit checks OK. Asked customer to observe.

Near S Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Mullion is broken. Ordering mullion. Next visit — Tuesday 9-17-19.; ordrng 1 WP12722815AP (MULLION.)

Near Westland Dr, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 REMOVED POWER AND REMOVED OLD CONTROL PANEL. INSTALLED NEW CONTROL PANEL. HAD CUSTOMER TEST NEW CONTROL PANEL. DISPENSER IS WORKING PROPERLY.

Near Firwood Dr, New Carlisle, OH 45344
John N.

John N.

DRYER WHIRLPOOL WED4815EW1 LEFT FRONT CORNER OF CONSOLE SEPARATED FROM ENDCAP. REFASTENED CONSOLE TO ENDCAP AND SHOWED CUSTOMER.

Near Hartley Ave, New Carlisle, OH 45344
John N.

John N.

COOKTOP MAYTAG MEC7536WB00 RIGHT REAR BURNER SWITCH SHORTED OUT. SWITCH NEEDS REPLACED. WPW10244639 IS RIGHT REAR SWITCH. CUSTOMER HAS ALREADY REPLACED UNIT. WP PAD FOR LABOR

Near Zeller Ct, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 MAIN CONTROL IS HARD TO CHANGE SELECTIONS NEEDS REPLACED. ; ordrng 1 WPW10397957 (cntrl-elec)

Near Firwood Dr, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MHW6630HW0 Complaint — dispenser sometimes leaves water in it. F0E2 (over suds).Tech line ( Andrew ) - dilute softener if necessary. Customer using generic softener ( Suavitel ). Also another complaint is the washer is squeaking when It first starts out spinning. The squeak is coming from the pedestal. I found that There is a missing rubber O-Ring that goes on the right front side between the Pedestal & the washer. Explained to customer.

Near Colony Trail, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIG GE GSS25WGTA BB Compressor makes noise when shutting off sometimes. Took back panel & checked Evap fan - checked OK. Unit is at least 10 yrs old. Customer will observe.

Near Colony Trail, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Install — ice maker. Unit filled & checks OK.

Near Dale Ridge Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8500DC0 Not advancing — F3E2 ( inlet water temp fault ) F9E1 ( drain pump fault )F9E2 ( drain pump ) F0E5 ( Off balance ). Cleared out error codes. Ran test cycle — drain pump has failed. Ordering drain pump. Next visit — Monday8-12-19.; ordrng 1 W10581874 (DRAIN PUMP)

Near S Palmer Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint — bottom ice maker not making ice properly. Ice maker broken.Ordering Ice maker. Next visit — Wednesday 8-7-19. ; ordrng 1 W10886939 (ICE MAKER)

Near Dale Ridge Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Complaint — ice maker not working. Next visit — Monday 7-8-19.; ordrng 1 W10882923 (ICE MAKER)

Near Tal Shroyer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIG SAMSUNG RF23J9011SG/AA Complaint — ice maker not working. Ice maker Evap is frozen. Called Samsung Tech line ( Eric ). Said to install — kit # DA82-02642A. Customer wants to first to try to get Samsung to cover repair because Fridge is just over 1 year old. .

Near S Dayton Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

LAUNDRY MAYTAG MVWB835DW3 "Installed — Console Assembly / ACU. Initially installed - CNTRL panel assembly.Ran test cycle, then ran test cycle. The test cycle stoped on 18 in test cycle.Unit still not able to change selections on CNTRL panel. Went to DAP & gotLid-lock. Installed - Lid lock. Unit checks OK. ; pckd up 1 W10810403 (LID LOCK)"

Near Cliffside Dr, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR FRIGIDAIRE FGHC2342LF3 The ice maker that I ordered was by # the right ice maker but definitely not the Correct Ice Maker. Roger at DAP will research it. I rescheduled next visit if Roger can find the right part for Friday 7-12-19.; schdld next appmnt for 7/12 FRI !

Near Ulery Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed — Ice Maker. Installed the wire harness that comes with Ice Maker.Uni5 filled - Checks OK.

Near Tal Shroyer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Complaint — not cooling at all. When arrived unit was turned off. CustomerSaid it has been turned off for 2 days. The connector to the starter on compressor was unplugged. I unplugged fridge & reconnected power to starter.Unit started. Asked customer to observe. Let unit run for a good 18 - 24 hrs before stocking food in unit.

Near N Scott St, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR FRIGIDAIRE FGHC2342LF3 Complaint — Ice Maker not working. Ice Maker 241798224 Labor - next visit - Tuesday 7-2-19. ; ordrng 1 241798224 (ICE MAKER)

Near Ulery Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWB835DW3 "Noisy — F0E3 ( overload ). Ran manual high spin - OK. Ran test cycle to observe - OK. Found some sucks underneath washer ( 7 socks ). I think theWhen tub fills & drops down with direct drive motor turning, it is rubbing againstFloor ? I had customer put some clothes in unit to observe — unit checks OK.Went over loading & soap usage with customer."

Near Cooper Ave, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER MAYTAG MEDX600XW0 Will only spin with assistance. Took unit apart — it needs motor W10508324 / blower wheel WP697772 .

Near W Washington St, New Carlisle, OH 45344
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Found muddy blockage in filter dryer, evacuated unit and installed new dryer, repaired compressor tubing and cleaned all oil residue off tubing, recharge unit, after repair unit is still not getting correct pressures, high side 50, low side -15.Tried multiple evacuations, had a lot more mud blow out of drier after trying to let compressor run again, called techline. Soldered process stub on suction line from compressor, tried to blow out cap tube, clog appeared to be in the cap tube. Techline advised that if sludge is in The system repair is not recommended. File-7725175805; used 1 AF1200 (1/4 VALVE) from stock"

Near W National Rd, New Carlisle, OH 45344
Neil B.

Neil B.

LAUNDRY MAYTAG MVWB765FW2 Complaint — leaving white residue. Customer using ( Cheer ) & Ultra Downy.F0E4 ( spin limited by water temp ) F3E2 ( inlet water temp fault ) F0E3 ( Overload ). Checked water hook up - OK. Tech line ( Scott ) — loading & soap Usage. He asked if washer had been moved or water hoses changed ( NO ).He said to cut back on amount of soap being used. Based on what customer said she is using previous - amount checks OK. I installed new inlet water valve Based on water temp error codes. The water supply lines were connected properly. Went over loading & soap usage. Asked customer to observe.SR # 7725087055.; used 1 W11165546 (VALVE) from stock

Near Caldwell Cir, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Installed — Elect CNTRL. Unit is now running without shutting down. It is running noisy. It is not cooling. The pressures read — Low 65 / high 75.Will discuss with office mgr on Thursday morning. I discussed with customer.; schdld next appmnt for 6/19 WED !

Near W National Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR MAYTAG MFW2055FRZ00 Complaint — freezer is OK / fridge compartment is NOT cooling. Freezer Evap Is completely frozen. There was frost & ice build-up on the entire top of the freezer Evap. The ice had built-up that it stopped the Evap fan from working.I think that there is a strong possibility that the door wasn’t closed all the way causing the ice & frost to build-up. I asked customer to observe & watch out For ice & frost on back inner freezer panel.

Near White Pine St, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Installed — compressor & charged unit. Unit ran for about 15 minutes then shutOff. I unplugged unit & waited for about 5 minutes. Plugged unit back in & fridge basically did the same thing again. Called Tech Line ( Kurt ) — explained That when compressor stops working that power to compressor is NOT there.Lights in fridge work but NOT working. Replace CNTRL. Next visit — ; ordrng 1 W11253231 (CNTRL), used 2 W10895716 (COUPLER), 1 W10895724 (COUPLER), 1 W10895750 (COUPLER), 1 W10896678 (COUPLER), 1 W10896689 (COUPLER), and 1 W11043042 (ACCESS VALVE 5/16) from stock"

Near W National Rd, New Carlisle, OH 45344