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Local Reviews
for New Carlisle, OH

Rated 4.7 out of 5 stars based on 6 customer reviews

Map of New Carlisle, OH

evaporator freezing up




great service


Map of New Carlisle, OH

GAVE GREAT ADVICE





Map of New Carlisle, OH

Fast service




Called with a problem, it was corrected the same day! Great service!


Map of New Carlisle, OH

Very polite, great service





Map of New Carlisle, OH

Good service! After 4 trips my washer was finally fixed.




My repairman was very nice and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review. Sorry it took 4 trips, but glad we got it taken care of for you.


Map of New Carlisle, OH

Prompt and great service




Neil was timely, and quickly diagnosed and fixed the problem without delay.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Complaint — fridge compartment not cold enough. Found fridge Evap frozen over. Cleaned out ice & frost off fridge Evap. Checked Fridge Evap thermistor —4750 at 53 degrees. Ran test 4 to check 3-way valve. Talked with tech line —( Rick ). I applied Silicone to liner / cabinet for fridge compartment. I also pulled Unit out to check 3 way valve installation & checked anything out of the ordinary.Unit checks OK. Asked customer to observe.

Near Bischoff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

MICROWAVE WHIRLPOOL WMH78019HZ1 The inner door display has fallen down inside. Ordering — door assembly.Next visit — Thursday 4-25-19.; ordrng 1 W10643448 (clip) and 1 W11196131 (( STAINLESS ) DOOR)

Near Spence Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MAH5500BWW Unit works intermittently. Unit needs door lock assembly. Unit is 19 yrs old.Customer will purchase new washer.

Near Artz Rd, New Carlisle, OH 45344
Neil B.

Neil B.

SXS 25' MFD WHIRLPOOL WRS335SDHB00 Noisy —- was not able to duplicate noise. Pulled back panel off to inspect.Unit checks OK at this time. Went over with customer what to look for.

Near Bellefontaine Rd, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER WHIRLPOOL WED8300SW2 Complaint — not heating. Found power cord has broken connector where it connects to terminal block. Unit needs NEW power cord. Customer purchased Power cord. Installed power cord. Unit checks OK.

Near Bowser St, New Carlisle, OH 45344
John N.

John N.

GLOBAL HORIZ AXI WHIRLPOOL WFW9550WW00 "Per testing and f21 error code (long drain) found the drain trap clogged. Cleared the drain trap and checked for proper operation, operation checks ok."

Near N Medway-Carlisle Rd, New Carlisle, OH 45344
John N.

John N.

WASHER MAYTAG MVWB765FW3 "Ran the unit thru diagnostics to check for error codes and unusual sounds, all operations are normal at this time. Calibrated the unit. Wp wrn"

Near E New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

ICEMAKER WHIRLPOOL WRF535SWHZ01 Leaking water into freezer. The fill tube extension was not properly installed. ItWas bypassing ice maker.

Near Portland Ave, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER KENMORE 110.669925 Unit needs — element. Unit is 13 yrs old. Customer wants to purchase new.

Near US-40, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Per testing on previous visit replaced the endcap kit due to the deli drawer lid not staying in place. Checked operation, operation checks ok. Wp wrn"

Near Dayton-Brandt Rd, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Found the ice level bar had come loose. Reinstalled the ice level bar and checked operation of the icemaker, checks ok. Also found the deli drawer lid not staying on. Ordering new deli drawer endcaps. Wp wrn; ordrng 1 W10874836 (ENDCAP KIT)"

Near Dayton-Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN WHIRLPOOL KSDG950ESS1 Adjusted — fan blade. Unit checks OK.

Near S Scarff Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER SAMSUNG WF45H6300AG/A2 Leaking — found leak in rinse hose. Disconnected hose & unit checks OK.

Near Staley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

20' FRENCH WHIRLPOOL GX2FHDXVA03 Not cooling. Compressor not running at all. Ball of ice in freezer on right side.Unit needs compressor. Customer will purchase new fridge.

Near N Clay St, New Carlisle, OH 45344
John N.

John N.

REFRIGERATOR WHIRLPOOL MFI2569YEM2 Per testing according to service pointer W10632338C replaced the old drain tube with a new p trap. Checked for proper drainage and removed ice build up from the freezer. Operation checks ok. ASR Ext. Wrn; pckd up 1 W10619951 (tube-drain)

Near Ruby Dr, New Carlisle, OH 45344
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDT750SAHZ0 Installed — soap dispenser. Unit checks OK.

Near Dayton-Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed — gaskets. Unit checks OK.

Near Dayton-Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDT750SAHZ0 Complaint — soap dispenser broken. Ordering Dishwasher soap dispenser.Next visit — Tuesday 3-19-19.; ordrng 1 W10620296 (SOAP DISPENSER)

Near Dayton-Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWB865GW0 Noisy on spin. FoE3 ( overload ). Test cycle checked OK. Rotor is tight.Ran 4 bath towels - got them wet to run high spin - unit made a slight squeak noise. Installed - Wire tie to drain hose to firmly hold hose in place. Asked customer to observe. ; used 1 WP8567668 (WIRE TIE) from stock

Near Colony Trail, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR AMANA ASD2575BRB01 Complaint — ice won’t dispense. Ordering — Separator Assembly / water fitting Assembly / couplers. Next visit — Thursday 3-21-19.; ordrng 1 2198677 (connector) and 1 2300868 (fitting) and 1 W10397435 (fitting) and 1 W10616141 (door-ice)

Near New Carlisle, OH 45344
Neil B.

Neil B.

WASHER ROPER RTW4516FW2 Clothes stuck in agitator. Removed agitator to remove a pair of Jeans that was Stuck. Unit checks OK. Partner Team said the purchase date is 5-31-18.

Near Styer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL MVWC416FW0 Complaint — keeps flashing RED. F7E1 ( basket speed fault ) F5E3 ( lid unlock fault ). Tech line ( Rich ) - said it’s the actuator & or the capacitor. I tried a new Actuator to see how Unit reacted in test cycle - unit checked OK. This time the Final spin in test cycle checked OK. This time NO error code after test cycle.Unit checks OK. Asked customer to observe.; used 1 W10913953 (ACTUATOR) from stock

Near Snider Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL MVWC416FW0 NO start / all lights flashing - right to left. F5E3 ( lid unlock fault ) F7E1 ( basketSpeed fault ). Ran diagnostic test cycle - checked OK. NO error codes.There are multiple items pulling power from the same power source as the washer. I ran calibration. I inspected motor / gear case area - items checked OK. I explained to customer about power source situation. I went over loading & soap usage with her too.

Near Snider Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWC416FW0 Installed — agitator / wash plate. Unit checks OK.

Near Whaley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWC416FW0 Installed — agitator. Customer not happy with connection. Ordering both agitator & WASHPLATE. Next visit — Tuesday 2-12-19.; ordrng 1 W10836692 (AGITATOR) and 1 W10846191 (WASH PLATE)

Near Whaley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL WTW5800BW0 Complaint — not spinning properly. F0E5 ( Off balance ). Ran diagnostic test.Unit needs gear case / splutch assembly / WASHPLATE / & possible basket.Customer will purchase new.

Near New Carlisle, OH 45344
John N.

John N.

RANGE WHIRLPOOL JES9800AAW "Ran test on all burners using decent flat bottom cookware. All burners cycled properly. Checked oven for proper heating in preheat cycle, operation checks ok."

Near Ross Rd, New Carlisle, OH 45344
Neil B.

Neil B.

DRYER MAYTAG MEDC300XW0 Blowing breaker. Customer said the unit will sometimes blow the whole house Breaker about 15 minutes after dryer runs. Took unit apart - checked connections in CNTRL Panel. Took back panel off to inspect connections & Checked Element & main terminal connection. Checked motor & connections.Ran unit on timed dry to observe. Ran unit for 20 minutes. Unit did NOT trip breaker. At this point I cannot find anything visually wrong. I ran unit - it checksOK ( I did switch the dryer to auto dry cycle to run it ). Explained everything toCustomer.

Near Tillie Ln, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8000BW0 Noisy —- the basket wobbles inside tub. The basket won’t come out. Submitting For authorization thru LWS. Next visit — Friday 1-2-19..; rqstng P&A on 1 W10222008 (filter) and 1 W10286241 (washplate) and 1 W10381078 (outer tub) and 1 W10518300 (basket)

Near N Clay St, New Carlisle, OH 45344
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDP340PAFB0 No answer door. Dogs barking knocked & rang door bell. SD Mobile picture. RanUnit to duplicate leak. Unable to get unit to leak. The ( Tub Seal ) is damaged On the right side. Ordering part. Next visit — Wednesday 1-23-19.; ordrng 1 W10524469 (gasket ( TUB SEAL ))

Near W Madison St, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWC565FW1 Complaint — will not drain - making clicking noise. Has open ground. F5E2 ( lid lock fault ). Installed — Lid Lock Assembly. Ran calibration & diagnostic test cycle — checked OK.; used 1 W10838613 (LATCH) from stock, Job Cmpltd

Near Fyffe Ave, New Carlisle, OH 45344
Neil B.

Neil B.

Kitchen Aid kitchen KDTE104ESS1 Installed — Sump & Motor. ; Cllctd $280.19 bankcard, Job Cmpltd

Near S Dayton Brandt Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool oven MER8700DS1 Installed — Elect CNTRL. Ran unit to check — checks OK. Customer paid for part lad5 visit. ; Cllctd $77.88 Check # 207, Job Cmpltd

Near E New Carlisle Rd, New Carlisle, OH 45344
John N.

John N.

Whirlpool refrigerator WRS321SDHZ02 Per testing the unit had over frosted (freezer temp had been set to 5 bars and fresh food to 1 bar according to the printed user guide) user guide printed incorrectly according to WP techline. User guid should read 1 bar (least cold) 5 bars (coldest). Checked for proper defrost operation, fan operation, and damper operation, all operations check ok at this time. Reset temps to 2 bars for freezer and 4 bars for refrigerator. Wp wrn File # 7723400439; Job Cmpltd

Near Filmore Ave, New Carlisle, OH 45344
John N.

John N.

Maytag washer MVWB765FW2 Per testing on the previous visit replaced replaced the clutch and slider assembly due to rubbing between the the two parts. Checked the unit for proper operation and calibrated the unit, operation checks ok at this time. Wp wrn; Job Cmpltd

Near Staley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MHW6000AW0 Won’t go through cycle —- F8E1 ( No water detected entering washer or sensor Trip not detected ). Ran diagnostic test cycle - ran through. Tech line ( T-Bore )— problem is pointing to inlet valve. Installed Inlet valve. Ran diagnostic test cycle again to check. At first try I got F6E2 ( UI to CCU error communication ).Tried again & unit checked OK.; Cllctd $188.90 Check # 777, Job Cmpltd

Near Villa Dr, New Carlisle, OH 45344
John N.

John N.

Maytag washer MVWB765FW2 Per testing the clutch and slider assemblies are rubbing against each other during the spin cycle. Ordering new clutch and slider assemblies. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), schdld next appmnt for 10/15 MON

Near Staley Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWB765FW2 Installed — agitator. Ran unit on rinse & spin to observe & listen. Unit is still Making ( clicking noise ) on agitation. Tech line ( David ) - ran unit in manual agitation. Unit did make this dragging against something randomly. Tech line said To ask customer to observe. Ordering — rotor & stator. Next visit — Monday 10-8-18. ; ordrng 1 W11195971 (STATOR) and 1 W11260238 (ROTOR), schdld next appmnt for 10/8 MON

Near E New Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Maytag washer MVWC415EW0 Makes funny noise —— F0E5 ( Off balance ) F2E1 ( stuck key ) F5E1 ( lid switch fault ) F7E1 ( basket speed fault ). Ran diagnostic test cycle — GEARCASE is making grinding noise & WASHPLATE is not moving properly. Unit needs —-WASHPLATE W10846191 / GEARCASE W11035748 / splutch W10721967.Customer will purchase new unit.; Job Cmpltd

Near W Lake Ave, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool freezer GB2FHDXWQ02 Ice forming on bottom of freezer floor & back wall. Found block of ice on freezer Evap ( right hand corner ). Installed P-Trap. Cleaned out frost & ice.Unit may need compressor ( W10507889 $ 463.88 ). Asked customer to observe. P-Trap covered by S38253.; used 1 W10619951 (TUBE-DRAIN) from stock, Cllctd $216.11 Check # 2890, Job Cmpltd

Near S Scarff Rd, New Carlisle, OH 45344